LG WebOS TV Quick Setup Guide

Network Settings

Note: Images may differ from your TV or OS version. Icon positions may change based on software version.

1. Press the [Home] button to access the Smarthome menu. Select [Settings] and press [OK].
2. Select [All Settings] and press [OK].
3. Select the Network > Wired Connection (Ethernet) or Wi-Fi Connection.
4. The device automatically attempts to connect to the available network (wired first). When selecting Wi-Fi Connection, a list of available networks is displayed. Choose your desired network. For wireless AP (Router) with the ? symbol, you will need to enter the security key.
5. If the connection is successful, "Connected to Internet" is displayed.

You can check the status of your connection in Advanced Wi-Fi Settings.

Troubleshooting Network Problems

Follow the instructions below that match your network status.

When ❌ appears next to TV:

1. Check the connection status of the TV, AP (Router), and cable modem.
2. Power cycle devices in the following order: first the cable modem (wait for it to reset), then the AP (Router) (wait for it to reset), and finally the TV.
3. If using a static IP, enter the IP address directly.
4. Contact your Internet service provider or AP (Router) manufacturer.

When ❌ appears next to Gateway:

1. Unplug the power cord of the AP (Router) or cable modem, wait 5 seconds, and then reapply power.
2. Initialize (Reset) the AP (Router) or cable modem.
3. Contact your Internet service provider or AP (Router) manufacturer.

When ❌ appears next to DNS:

1. Unplug the power cord of the AP (Router) or cable modem, wait 5 seconds, and then reapply power.
2. After the cable modem or AP (Router) has initialized (Reset), try to reconnect.
3. Check that the MAC address of the TV/AP (Router) is registered with your Internet service provider. (The MAC address displayed in the network status window should be registered.)
4. Check the AP (Router) manufacturer's website to ensure your router has the latest firmware version installed.

SmartShare PC SW Installation & Setting

Install the SmartShare PC SW program on your PC.

1. Go to www.lg.com. Then, select your region.
2. Select Support.
3. Select Software & Drivers. Then, select SmartShare.
4. Download the SmartShare PC SW and install it on your PC. You can run the program when installation is complete.

? NOTE: SmartShare service is only available if the TV and other devices are connected to the same AP (Router).

SmartShare Connection to Smartphone

1. Check that Wi-Fi is enabled on your smartphone. To use SmartShare, both devices must be on the same local network.
2. Install/run the app for sharing content on your smartphone (it's called LG TV Plus on LG phones).
3. Enable your smartphone to share content files with other devices.
4. Open the Device Connector application on the TV. Navigate: [Home] > Device Connector > Smartphone > CONTENT SHARE.
5. Select the file type you want to play (movie, audio, or photo).
6. Select a movie, music, or photo file to play on the TV.
7. Play the media file to view and enjoy it on your TV.

Updating the TV Firmware

You can check the Software Version and update it.

Navigate: [Home] > [Settings] > [All Settings] > General > About This TV > [CHECK FOR UPDATES].

If "Allow Automatic Updates" is selected, when an update is available, the update automatically starts without prompting a question.

Note: When the TV is turned on for the first time after a software update, initialization of the TV may take approximately one minute.

Wi-Fi Direct Setting

If a local network is not available, you can connect a portable device directly to the TV using Wi-Fi Direct. With SmartShare, you can share files or screens of devices connected to Wi-Fi Direct.

Navigate: [Home] > [Settings] > [All Settings] > Network > Wi-Fi Direct.

1. When you open the Wi-Fi Direct menu, a list of available devices appears. Select your device.
2. When you are prompted for the connection request, select OK. Wi-Fi Direct is now connected to your TV.

Note: You can only use devices that support Wi-Fi Direct.

Screen sharing Setting

Screen sharing allows a portable device to send video and sound securely to the TV wirelessly.

Navigate: [Home] / [Input] > [Screen Share].

1. Screen sharing should be set to ON on your portable device.
2. When your TV is detected, select the device on your portable device. When connection is completed, the device screen appears on the TV screen.

Note: If you turn Listen Mode to ON after launching the Screen Share app, you can connect the device without starting the Screen Share app.

WiDi (Wireless Display) Setting

Intel® WiDi (Wireless Display) technology enables easy and fast connection without wires or internet network for mirrored and dual monitor display on your TV. You can sit back and experience your favorite movies, videos, photos, online shows and more in full HD on your TV with great image clarity and sound.

Navigate: [Home] / [Input] > [Screen Share].

1. On the TV, Intel® WiDi is set to On. Your laptop runs the Intel® WiDi program.
2. It detects LG Smart TVs available, which support WiDi. In the list, select the TV you want and click Connect. Enter the number shown on the screen into the input field on your laptop and then click Continue.
3. The laptop screen appears on the TV screen. The wireless environment may affect the screen display. If the connection is poor, the Intel® WiDi connection may be lost.

For more information on Intel® WiDi, visit http://intel.com/go/widi.

Troubleshooting Wi-Fi Network Problems

Checkpoints

• Make sure that you have the latest version of the software.
• If you are using a Wi-Fi router, check whether you have the latest firmware installed. If there are any available updates, update the firmware according to the manufacturer's instructions.
• Check the current software version and if there is an available update, install it. Navigate: [Home] > [Settings] > [All Settings] > General > About This TV > Software Version.
• Check if the same symptom occurs with two or more Wi-Fi devices.
• Wi-Fi problems may be related to network condition and a device that is connected to the network. If other Wi-Fi devices can connect to the Internet at the same location as the TV, then your Wi-Fi router is probably normal.
• Check the power and Ethernet cables of the Wi-Fi router. When the Ethernet cable connected to the Wi-Fi router is loose or disconnected, network problems can occur. Check all power and Ethernet cables of the Wi-Fi router to see if they are correctly connected.
• Check the Wi-Fi router to see if it is set to the recommended wireless settings. If network problems continue, reset your network devices.
• Check the signal strength of the Wi-Fi router to connect from the TV UI. The ? symbol next to the Wi-Fi router name (SSID) indicates the sensitivity of the receiver. It is recommended that you connect to a Wi-Fi network with 3 or more bars of signal strength. If the number of bars indicating signal strength is less than 3, the network connection status may be weak or unstable, so shorten the distance between the Wi-Fi router and the TV.
• If the signal strength of the Wi-Fi router is weak, wireless speed slowdowns and network disconnection may occur.
• To supplement wireless coverage of network equipment, your Wi-Fi router should be placed in the middle of the network equipment. (Diagram shows a Wi-Fi router placed centrally among a TV, laptop, and other devices for optimal coverage.)

Interference Factors

If there is any interference from surrounding equipment, the network connection may be weak or unstable.

• Wireless telephones that operate in the 2.4 GHz or 5 GHz bandwidth.
• Wireless speakers that operate in the 2.4 GHz or 5 GHz bandwidth.
• Video transmitters that operate in the 2.4 GHz or 5 GHz bandwidth.
• Other wireless devices (Microwaves, cameras, baby monitors, neighboring wireless devices, etc.) that operate in the 2.4 GHz or 5 GHz bandwidth.

How to reduce the effects of interference between Wi-Fi and Bluetooth devices

• Set the channel on your wireless network equipment to avoid the 2.4 GHz or 5 GHz bandwidth which has lots of interference.
• If possible, use the 5 GHz wireless network.
• If the Wi-Fi router is located too far away or in environments with high interference, the network connection may be weak or unstable. In this case, move the Wi-Fi router closer to the TV or check if there are any obstructions (e.g., concrete walls, cabinets) between the two devices.

Radio Frequency (RF) Interference and Absorbing Obstructions