Service Provider Programme

Transform your services and deliver richer multiomic insights via scalable innovation.

Attracting Service Projects

Navigating technology evolution, technical, and operational risk is key to attracting service projects in a competitive environment and delivering differentiated, high-quality data. Service Providers emphasize the importance of strong technology partnerships to become trusted experts for their users.

Oxford Nanopore's Service Provider Programme supports labs like yours by providing technology innovation, scalable usability, and partnership to attract projects and deliver richer, multiomic insights to your users.

Data Analysis for All Levels of Expertise

Access the powerful EPI2ME platform for free. It offers an intuitive interface and command-line options. Pre-packaged, open-source EPI2ME workflows streamline the analysis of Oxford Nanopore sequencing data for both service providers and their users.

For data scientists comfortable with command-line interfaces, the latest basecallers, EPI2ME workflows, and cutting-edge tools are available in the Oxford Nanopore GitHub repositories. Users can also integrate their own code into these workflows. Full technical support ensures rapid, efficient delivery of maximum data insights.

Learn more at: nanoporetech.com/analyse.

Scalable Sequencing Solutions

Get started regardless of budget and scale up easily. Choose from project-scale and production-scale GridION™ and PromethION™ sequencers. These devices feature integrated compute and are designed for plug-and-play installation without additional calibration.

Independently controlled flow cell positions support flexible, on-demand sequencing, allowing multiple samples and applications to be run simultaneously on a single device. Maximize device capacity and avoid waiting for sample batching.

Explore our devices at: nanoporetech.com/sequence.

Showcase Scientific Community Impact

Empower your users to ask bolder questions and enhance their decision-making. Unlock multi-layered insights using a single multiomic platform that directly sequences native DNA and RNA, with simultaneous methylation detection.

Detect more variation with high accuracy in complete genomes, transcriptomes, epigenomes, targeted regions, plasmids, and amplicons. Avoid limitations imposed by legacy technology:

19% of the human genome is inaccessible to legacy short-read sequencing technology¹
<3% of all CpG sites are covered by standard genotyping approaches²
40% of all structural variants are missed by legacy short-read sequencing technology³

Deliver Greater Insights on a Single, Streamlined Platform

Experience richer insights, faster results, and accessible, affordable, highly accurate genomic data that captures more types of genetic variation.

Key Advantages:

Richer Insights:
- Any read length -- short to ultra long
- Phasing and structural variants inaccessible to legacy technologies
- Full-length transcript isoforms at single-cell resolution
Faster Results:
- Built-in, best-in-class methylation detection
- SNV accuracy comparable to short-read sequencing
- Complete genome assemblies, including dark regions
Accessible and Affordable:
- Scalability that enables every application

Explore platform performance at: nanoporetech.com/accuracy.

Our Service Provider Programme Supports Your Growth

The programme is designed to help you connect, accelerate, and expand your service offerings.

Connect

Promote your Oxford Nanopore service and build your project pipeline:

Supercharge your online presence with marketing resources and advertising on nanoporetech.com.
Deliver engaging user events with your Oxford Nanopore team and seminar toolkits.
Receive direct project referrals from our website, events, and sales teams.

Accelerate

Speed up your project workflow with specialized tools and support:

Quickly estimate project costs using our online calculator.
Streamline your lab work with sample-to-answer protocols and simple EPI2ME™ data analysis.
Access expert support for ordering, application setup, and complex projects.

Expand

Enrich the value of your service menu for your user community:

Stay at the cutting edge of application and platform developments via newsletters and events.
Explore new applications, user benefits, and lab requirements on our online Service Provider hub.
Develop your differentiated service portfolio with expert support and investment in optional Workflow-Trained application trainings.

Expand Your Service Portfolio with Complete Workflows and Training

Enhance your service offering by selecting applications with optimized workflows recommended for service providers to simplify implementation. Invest in optional Workflow-Trained training to streamline application integration and create marketable differentiation for your service.

Sequencing Workflow Applications:

Human whole genome: Simultaneous variant and methylation detection.
Single cell: Comprehensive isoform-level analysis.
Amplicons: Targeted sequence and variant detection.
Whole plasmid: Fast, full-length characterisation.
Bacterial isolates: Assembly and identification.
Direct RNA: Simultaneous sequence and methylation detection.

"... with few exceptions, there's only one real choice, and that's Oxford Nanopore."
Prof. Steven Salzberg, Johns Hopkins University, USA⁴

Learn More

For more information on how the Service Provider Programme can help your team and scientific community unlock richer genomic insights, visit: nanoporetech.com/service-provider-programme.

For any questions or to arrange a meeting with one of our sequencing experts, email: support@nanoporetech.com.

References:

1. Ahsan, M.U., Liu, Q., Fang, L., and Wang, K. NanoCaller for accurate detection of SNPs and indels in difficult-to-map regions from long-read sequencing by haplotype-aware deep neural networks. Genome Biol. 22, 261 (2021). DOI: https://doi.org/10.1186/s13059-021-02472-2
2. Flynn, R. et al. Evaluation of nanopore sequencing for epigenetic epidemiology: a comparison with DNA methylation microarrays. Hum. Mol. Genet. 31(18), 3181–3190 (2022). DOI: https://doi.org/10.1093/hmg/ddac112
3. Beyter, D. et al. Long-read sequencing of 3,622 Icelanders provides insight into the role of structural variants in human diseases and other traits. Nat. Genet. 53, 779–786 (2021). DOI: https://doi.org/10.38/s41588-021-00865-4
4. Marx, V. Method of the year: long-read sequencing. Nat. Methods 20, 6–11 (2023). DOI: https://doi.org/10.1038/s41592-022-01730-w

	Oxford Nanopore Service Provider Programme: Transform Your Services Oxford Nanopore Technologies offers a Service Provider Programme to help labs deliver advanced multiomic insights. Discover how to transform your services with scalable innovation, high-accuracy sequencing, faster results, and accessible platforms like GridION and PromethION, supported by the EPI2ME data analysis suite.
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