GARDENA smart Gateway Operator's Manual

Intended Use

The GARDENA smart Gateway is designed to automatically control smart system products via the GARDENA smart App. It is intended for use in private domestic and hobby gardens. The gateway is set up and operated exclusively through the GARDENA smart App.

1. Safety Instructions

Important! Read the operator's manual carefully before use and keep for future reference.

⚠️ DANGER! Risk of suffocation! Small parts can be easily swallowed. Keep toddlers away when you assemble the product.

⚠️ DANGER! Risk of cardiac arrest! This product generates an electromagnetic field during operation. This field may affect the functionality of active or passive medical implants (e.g., pacemakers), potentially resulting in serious injury or death. Consult your doctor and the manufacturer of your implant before using this product. After use, disconnect the mains plug from the mains socket.

• Do not open the product.
• Use only the supplied accessories.
• Protect the power supply unit from moisture when plugged in.
• The product can be operated outdoors at temperatures between 0°C and +40°C.
• Do not use cables to connect the product to external products outdoors.
• Short-distance radio antennas and Wi-Fi antennas are installed in the product.
• Power cannot be supplied via the LAN cable.

2. Function

LED Display:

The gateway uses LEDs to indicate its status:

Internet LED

Green: Connected to router and server

Yellow: Configuration mode – not connected to router

Red: Not connected

Flashing red: Connected to router – not connected to server

Connection LED

Flashing green: Receiving data

Flashing yellow: Sending data

Power LED

Green: Connected to network

Flashing green: Bootup process

Yellow: 1. Factory reset in progress
2. Error (restart required)

Flashing yellow: Software update

Red: Major error (restart required)

3. Commissioning

3.1 Included in delivery

• smart Gateway
• Power supply
• LAN cable

3.2 Choosing the site for the gateway

• We recommend installing the gateway near a garden window.
• An elevated site can further improve the radio range.
• Only operate the product indoors.
• Secure the product against unauthorised access.
• Do not use in basements or near metal plates or motors.
• Wireless transmission can be disrupted by external influences, such as electric motors or defective electrical devices.
• Wireless range may be restricted in buildings (e.g., by reinforced concrete walls) or in the open (e.g., by high levels of humidity).
• Avoid exposure to moisture and dust, as well as sunlight and other forms of heat exposure.

3.3 Installing the gateway on the wall (optional)

The gateway can be mounted on a wall using two screws (not included in the scope of delivery). The recommended spacing for the screws is 75 mm horizontally (A) and 50 mm vertically (B). The screw head diameter must not exceed 8 mm.

Diagram Description:

View A shows the rear of the gateway with mounting holes and indicates a horizontal distance of 75 mm. View B shows the rear of the gateway with mounting holes and indicates a vertical distance of 50 mm.

Installation Steps:

1. Screw the screws into the wall at a distance of 75 mm horizontally and 50 mm vertically.
2. Hang the gateway.

3.4 Operating the smart Gateway

An Internet connection is required to install the gateway. The gateway can be connected to the Internet via LAN or Wi-Fi.

1. Plug the power supply unit into a mains socket.
2. Insert the power supply cable into the socket [socket 4] on the gateway.
3. Download the GARDENA smart app from the App Store (Apple) or Google Play. QR codes are provided for app download.
4. Follow the instructions in the app.

4. Operation

4.1 Operation via the GARDENA smart app

You can use the GARDENA smart app to control any GARDENA smart system product by following the instructions within the app.

4.2 Restoring factory settings

The smart Gateway can be reset to factory settings (your GARDENA smart system account remains unaffected).

1. Disconnect the gateway from the mains.
2. While reconnecting the Gateway to the mains, hold down the reset key [reset key ⑦] until the power LED lights up yellow.
3. Release the reset key [reset key ⑦] and start commissioning (see Section 3. COMMISSIONING).
4. Wait until the power LED lights up green.

✅ The process can take up to 15 minutes.

5. Maintenance

Cleaning the Gateway:

• Do not use caustic/abrasive cleaning agents.
• Clean the Gateway with a damp cloth (do not use solvents).

6. Storage

Only store the product indoors.

Decommissioning:

1. Disconnect the gateway from the mains.
2. Keep the product out of the reach of children.

7. Troubleshooting

Problem: The Internet LED flashes red.

Possible cause: The Gateway does not reach the necessary ports.

Remedy: Outgoing connections from the Gateway must be able to reach the following ports on the Internet and/or on your router. (Normally, no configuration change is required; this list is a reference for advanced users.):

• 53 TCP/UDP (DNS)
• 67/68 UDP (DHCP)
• 123 TCP/UDP (NTP)
• 80 TCP (HTTP)
• 443 TCP (HTTPS)

Should you experience any faults, you can find frequently asked questions at: www.gardena.com

NOTE: Repairs must only be done by GARDENA service departments or specialist dealers approved by GARDENA. For any other malfunctions, please contact the GARDENA service department.

8. Technical Data

smart Gateway

Power supply

Internal SRD (short-range radio antennas)

Wi-Fi

Ethernet

9. Service

The current contact information for our service department can be found online: www.gardena.com/contact

10. Disposal

10.1. Disposing of the product

♻️ The symbol ?️ indicates that the product is not household waste. Recycle the product through your local collection system for electrical and electronic equipment. This will help to ensure proper waste disposal at the end of its service life. For more information, contact your local authorities, municipal waste disposal service, your GARDENA dealer or retailer. Improper disposal may have a negative impact on the environment and human health due to the possible presence of hazardous substances.

Important! Dispose of the product through or via your municipal recycling collection centre.

11. Annex

11.1. Open-source software

This device contains open-source software. GARDENA offers to provide, upon request, a copy of the complete corresponding source code for the copyrighted open-source software packages used in this product, as required by the respective licenses. This offer is valid for up to three years from the date of purchase for anyone who receives this information. To obtain the source code, please write in English, German, or French to: smart.open.source@husqvarnagroup.com

11.2. Assignment of trademarks

Apple and the Apple logo are trademarks of Apple Inc., registered in the United States and other countries. App Store is a service mark of Apple Inc. Google and the Google Play logo are trademarks of Google LLC. Other trademarks and trade names are those of their respective owners.

11.3. Declaration of Conformity

GARDENA Manufacturing GmbH hereby certifies that the radio equipment type (Art. 19000/19005) is in compliance with directive 2014/53/EU. The full text of the Declaration(s) of Conformity is available at the following Internet address: www.gardena.com