TP500 and TP500S Control Panels

System Model: All BP series systems that support Simplified Menus

Panel Model: TP500 and TP500S Series

Panel Software Version: All versions

The control panels feature a display and several buttons for operation. The TP500S model has a larger display and more buttons than the TP500.

Display Icons

The control panel displays various icons to indicate different functions and statuses:

• A - Heat: Indicates heating status.
• B - Ready Mode: Indicates the spa is in Ready Mode, maintaining a set temperature.
• C - Rest Mode: Indicates the spa is in Rest Mode, heating only during filter cycles.
• D - bba M2 On: Likely related to a specific feature or connection.
• E - WiFi (Cloud Connection): Indicates WiFi connectivity status.
• F - Light: Controls the spa light.
• G - Cleanup Cycle: Indicates a cleanup cycle is active.
• H - Jets 1: Controls the first set of jets.
• I - Jets 2: Controls the second set of jets.
• J - Blower: Controls the spa blower.
• K - Auxiliary (Jets 3 or MICROSILK): Controls auxiliary functions, potentially a third set of jets or a specific feature like MICROSILK.
• L - Temperature Range (High / Low): Indicates the adjustable temperature range.
• M - Set (Programming): Used for setting or programming functions.
• N - Filter Cycle (1 or 2 or Both): Indicates the status of the filter cycles.

MicroSilk® is a registered trademark of Jason International.

Main Menus and Navigation

Navigation through the menu structure is accomplished using 2 or 3 buttons on the control panel. Some panels have separate 'WARM' (Up) and 'COOL' (Down) buttons, while others have a single 'Temperature' button. The 'MENU/SELECT' button is used to choose menus and navigate sections.

Power-up Screens: Upon powering up, the system displays a series of numbers indicating the startup sequence. It then enters Priming Mode.

Priming Mode: This mode lasts for 4-5 minutes to allow pumps to prime. The heater is disabled during this mode. Pumps can be activated manually using the 'Jets' or 'Aux' buttons. The 'Light' button can activate a Circ Pump if equipped.

Priming the Pumps: Pressing the 'Jets' button starts Pump 1. Subsequent presses shift between low and high speeds. 'Jets 2' or 'Aux' can start a second pump. If water is not flowing after 2 minutes, turn off the pumps and repeat. A pump should not run without priming for more than 2 minutes.

Exiting Priming Mode: Priming Mode can be manually exited by pressing the 'Warm' or 'Cool' button. If not manually exited, it automatically terminates after 4-5 minutes. After exiting Priming Mode, the panel momentarily displays the set temperature before showing the actual water temperature after about a minute of water flow through the heater.

Key for Navigation Diagrams:

• Red segment: Indicates flashing or changing segment.
• Blue segment: Indicates alternating or progressive message.
• 'A temperature button': Used for 'Action'.
• 'Menu/Select button': Used for menu navigation.
• '.....': Waiting time that keeps the last change.
• '*****': Waiting time that reverts to original setting.

Fill it up!

Preparation and Filling: Fill the spa to the correct operating level, ensuring all valves and jets are open to allow air to escape. After powering on, the panel displays sequences related to the hot tub control configuration.

Priming Mode: This mode allows users to verify pumps are primed and water is flowing. It lasts 4 minutes but can be exited early. The heater is disabled during this mode. If a Circ Pump is present, it can be activated by the 'Light' button.

Priming the Pumps: Press 'Jets' to start Pump 1 (low/high speed). Press 'Jets 2' or 'Aux' for a second pump. If no water flows after 2 minutes, repeat the process. Do not run pumps without priming for more than 2 minutes.

Exiting Priming Mode: Manually exit by pressing 'Warm' or 'Cool'. It also exits automatically after 4-5 minutes. The panel will show the set temperature, then the actual water temperature after about a minute.

Spa Behavior

Pumps: The 'Jets' button controls Pump 1 (on/off, low/high speed). On non-circ systems, Pump 1 low runs with the blower or other pumps. In Ready Mode, Pump 1 low may activate periodically to maintain temperature.

Circulation Pump Modes: If equipped, a circ pump can operate continuously, continuously with a 30-minute off period when temperature exceeds set point by 3°F, or intermittently for polling, filter cycles, freeze conditions, or when other pumps are active. The mode is manufacturer-set.

Filtration and Ozone: On non-circ systems, Pump 1 low and the ozone generator run during filtration. On circ systems, ozone runs with the circ pump. Spas typically have one or two filter cycles per day. At the start of each cycle, water devices briefly run to purge plumbing.

Freeze Protection: If temperatures drop low, pumps and blower activate automatically for freeze protection. An optional freeze sensor can provide enhanced protection.

Clean-up Cycle (optional): After a pump or blower is turned off, a clean-up cycle begins 30 minutes later, running the pump and ozone generator for 30 minutes.

Temperature

Adjusting the Set Temperature: Use the 'Up' and 'Down' (or single 'Temperature') buttons to adjust the set temperature. Pressing the button causes the temperature to flash; pressing again adjusts it. The spa heats to the new temperature when required.

Press-and-Hold: Holding a temperature button while the temperature is flashing will continuously change the temperature until the button is released. If only one button is available, the direction may reverse at the range limit.

Mode - Ready and Rest

For the spa to heat, the primary pump must circulate water through the heater. This is usually Pump 1 (2-Speed) or a circulation pump.

Ready Mode (R): Circulates water periodically using Pump 1 Low to maintain a constant temperature and heat as needed. This is known as 'polling'.

Rest Mode (R): Heats only during programmed filter cycles. Polling does not occur, so the temperature display may not show the current temperature immediately.

Circulation Mode: If configured for 24HR circulation, the primary pump runs continuously, maintaining set temperature and heating as needed in Ready Mode without polling.

Rest Mode with Circulation: In Rest Mode, heating occurs only during programmed filter times, even with continuous circulation.

Navigation to Change Mode: Press 'Menu/Select' repeatedly until 'MODE' appears. Use the temperature buttons to toggle between 'Ready' (R) and 'Rest' (R). Press 'Menu/Select' to confirm and return to the Main Screen.

Ready Mode Display: Shows 'R' and the current temperature.

Rest Mode Display: Shows 'R' and no current temperature until the pump runs.

Panel Messages:

• 'RUN PUMP FOR TEMP': Appears if the primary pump has not run for over an hour.
• During Filter Cycles or use, the Main Screen displays normally.
• If the primary pump has been off for an hour or more, pressing any function button (except 'Light') will activate the pump for sensing and displaying temperature.

Ready-in-Rest Mode: If 'R R' appears and 'Jets' is pressed in Rest Mode, the spa assumes it's in use and heats to set temperature. The primary pump runs until the set temperature is reached or for 1 hour, after which it reverts to Rest Mode. This can also be reset via the Mode Menu.

Flip (Invert Display)

This function allows toggling the inversion of the segmented characters on the display. Navigate to 'FLIP' using 'Menu/Select' and use the temperature buttons to toggle the inversion.

Adjusting Filtration

Main Filtration: Filter cycles are set by duration, adjustable in 1-hour increments. Filter Cycle 1 and Filter Cycle 2 (if enabled) share the same duration.

Setting Filter Duration: Navigate to 'FLTR' using 'Menu/Select'. Use the 'Warm/Cool' buttons to set the duration (hours). Press 'Menu/Select' to return to the Main Screen.

Filter Cycle Indicators: 'F1' appears if Filter Cycle 2 is disabled; 'F12' appears if it is enabled.

Purge Cycles: To maintain sanitary conditions, secondary pumps and/or the blower briefly run at the beginning of each filter cycle to purge plumbing.

General Messages

Priming Mode: Activated on power-up to allow verification of pump priming and water flow. Lasts 4 minutes, but can be exited early. Heater is disabled. Circ Pumps turn on with 'Light' and run by themselves after Priming Mode exits.

Water Temperature is Unknown: Displayed after the pump has run for 1 minute.

Too Cold - Freeze Protection: Detected when freeze conditions are present or the Aux Freeze Switch closes. Pumps and blower activate to prevent freezing. They run for at least 4 minutes after the condition ends.

Water is too Hot (OHS): Detected when water temperature reaches 110°F (43.3°C). Spa functions are disabled. System resets when water is below 108°F (42.2°C).

J29 Warning: Appears if J29 (Heater Disable input) is shorted at power-up.

* Messages can be reset from the topside panel with any button press.

Heater-Related Messages

• HTR FLOW LOSS: Indicates insufficient water flow through the heater. Heater will attempt to restart after 1 minute. Check 'Flow Related Checks'.
• HTR FLOW FAIL: Indicates insufficient water flow, disabling the heater. Press any button to reset and begin heater start-up after the issue is resolved. Check 'Flow Related Checks'.
• HTR MAY BE DRY (dr): Possible dry heater or insufficient water. Spa shuts down for 15 minutes. Press any button to reset heater start-up. Check 'Flow Related Checks'.
• HTR DRY: Insufficient water in the heater. Spa is shut down. Press any button to reset and restart heater start-up after resolution. Check 'Flow Related Checks'.
• HTR TOO HOT (OHH): Heater temperature exceeds 118°F (47.8°C). Spa is shut down. Press any button to reset when water is below 108°F (42.2°C). Check 'Flow Related Checks'.

A Reset Message may Appear with other Messages: Some errors may require power to be removed and restored.

Flow-Related Checks: Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets, and pump prime.

* This message can be reset from the topside panel with any button press.

Sensor-Related Messages

• SNSR. BALANCE POOR: Temperature sensors may be out of sync by 3°F. Call for Service.
• SNSR. SYNC / SENSOR BALANCE IS POOR*: Temperature sensors are out of sync for over 1 hour. Call for Service.
• SNSR. A / CALL FOR SRVC: A temperature sensor or circuit has failed. Call for Service.

Miscellaneous Messages

• NO COMM: Control panel is not receiving communication from the System. Call for Service.
• BETA. VER. SION: Control System is operating with test software. Call for Service.
• °F or °C is replaced by °T: Control System is in Test Mode. Call for Service.

* This message can be reset from the topside panel with any button press.

System-Related Messages

• MEM. FAIL: Memory Failure - Checksum Error. Firmware problem. Requires a service call.
• MEM. RSET: Memory Warning - Persistent Memory Reset. Appears after setup changes or on multiple power-ups. Contact dealer/service.
• CLOK. FAIL: Memory Failure - Clock Error. Contact dealer/service.
• CNFG. FAIL / CALL FOR SRVC: Configuration Error – Spa will not start up. Contact dealer/service.
• GFCI. FAIL: GFCI Failure - System Could Not Test/Trip the GFCI. May indicate unsafe installation (North America only). Contact dealer/service.

* This message can be reset from the topside panel with any button press.

System-Related Messages (Continued)

• STUK. PUMP: A Pump Appears to be Stuck ON. Water may be overheated. Power down the spa. Do not enter the water. Contact dealer/service.
• HOT. FAULT / CALL FOR SRVC: A Pump Appears to have been Stuck ON when spa was last powered. Power down the spa. Do not enter the water. Contact dealer/service.
• WATR. LEVL: The water level is too low. Appears if the system detects a low water level.

Reminder Messages

General maintenance reminders can be managed via the 'PREF' Menu. They can be enabled/disabled and their frequency set by the manufacturer. Press a temperature button to reset a displayed reminder.

• CHEK. PH: Appears regularly (e.g., every 7 days). Check and adjust pH.
• CHEK. CHEM: Appears regularly (e.g., every 7 days). Check sanitizer and water chemistry.
• CLN. FLTR: Appears regularly (e.g., every 30 days). Clean the filter media.
• TEST GFCI: Appears regularly (e.g., every 30 days). Test the GFCI/RCD. Warning: Reset immediately if freezing conditions exist.
• CHNG. WATR: Appears regularly (e.g., every 90 days). Change the spa water.
• CLN. COVR: Appears regularly (e.g., every 180 days). Clean and condition vinyl covers.
• TRT. WOOD: Appears regularly (e.g., every 180 days). Clean and condition wood skirting/furniture.
• CHNG. FLTR: Appears regularly (e.g., every 365 days). Replace filters.
• CHNG. CART: As needed. Install new mineral cartridge.
• CHEK. OZ: Appears regularly (e.g., every 365 days). Check ozone and/or UV generator.
• SRVC. CHEK: Appears regularly (e.g., every 365 days). Have a service technician perform a check-up.

Basic Installation and Configuration Guidelines

Installation Requirements: Use minimum 6AWG copper conductors. Torque field connections between 21-23 in-lbs. A readily accessible disconnecting means is required. Connections must be permanently connected and protected by a Class A GFCI or RCD, located at least 5' (1.52M) from spa walls and in line of sight of the equipment compartment. Ensure CSA enclosure Type 2 compliance. Refer to wiring diagrams and manufacturer's installation instructions.

Warnings:

• People with infectious diseases should not use a spa/hot tub.
• Exercise care when entering or exiting.
• Do not use immediately following strenuous exercise.
• Prolonged immersion may be injurious to health.
• Maintain water chemistry per manufacturer's instructions.
• Equipment and controls must be at least 1.5 meters horizontally from the spa/hot tub.
• GFCI or RCD Protection: Test and reset GFCI/RCD regularly.
• Shock Hazard! No User Serviceable Parts: Do not attempt service. Contact dealer/service organization. Follow owner's manual power connection instructions. Installation must be by a licensed electrician with proper grounding.

CSA Compliance/Conformité

Caution:

• Test GFCI/RCD before each use.
• Read the instruction manual.
• Ensure adequate drainage if equipment is installed in a pit.
• For use only within CSA Enclosure 3.
• Connect only to a circuit protected by a Class A GFCI or RCD.
• Use only identical replacement parts for servicing to ensure shock hazard protection.
• Install a suitably rated suction guard.

Warning:

• Water temperatures above 38°C may be injurious to health.
• Disconnect electrical power before servicing.

Attention:

• Always verify GFCI/RCD effectiveness before use.
• Read technical manual.
• Ensure adequate drainage for pit installations.
• Use only within CSA Enclosure 3.
• Connect only to a Class A GFCI/RCD protected circuit.
• For permanent shock protection, use identical replacement parts during servicing.
• Suction outlets must have guards matching maximum flow rate.

Avertissement:

• Water temperatures above 38°C can be hazardous to health.
• Disconnect electrical power before servicing.

Warning/Advertissement:

• Disconnect electric power before servicing. Keep access door closed.