PlayStation®5 Digital Edition Safety Guide

Warnings

Electric Shock

Do not open the casing to avoid electric shock. Leave repairs to a qualified professional.

Rotating Fan

Keep body parts away from the fan.

Seizure Due to Light Stimuli (Photosensitive Epilepsy)

If you have epilepsy or a history of seizures, consult your doctor before using the console. Some people may experience seizures when exposed to flashing or flickering lights, or geometric patterns in their environment. This can be triggered by hidden epilepsy, and may cause seizures while playing video games or watching video content.

Immediately stop using the console if you experience any of the following health problems or symptoms when exposed to flashing or flickering lights, or other light stimuli while playing video games or watching video content:

• Eye pain
• Changes in vision
• Migraine
• Muscle twitching or convulsions
• Other involuntary movements
• Dizziness
• Nausea
• Disorientation
• Loss of consciousness

Also, immediately stop using the console if you experience any of the following symptoms:

• Dizziness
• Nausea
• Fatigue
• Symptoms similar to motion sickness
• Discomfort or pain in a part of your body (e.g., eyes, ears, hands, arms) while playing.

If these symptoms persist, seek medical attention.

Radio Waves

Radio waves may interfere with the operation of electronic devices or medical devices (such as pacemakers), potentially causing malfunction or injury.

• If you use a pacemaker or other medical device, consult your doctor or the manufacturer of your medical device before using wireless network functions (Bluetooth® or wireless LAN).
• Do not use wireless network functions in the following locations:
  • Places where wireless network use is prohibited, such as hospitals. Comply with the regulations of any healthcare institution where you use the console.
  • Near fire alarms, automatic doors, and other automatic equipment.

Magnets

These products contain magnets that may interfere with the operation of pacemakers, defibrillators, programmable shunt valves, or other medical devices. Do not place these products near such medical devices or persons using them. If you use such medical devices, consult your doctor before using these products.

Headsets and Headphones

Listening at high volumes with a headset or headphones (not included) can cause permanent hearing damage. Set the volume to a safe level. Over time, sounds that sound normal may actually be damaging to your hearing. If you experience ringing in your ears, discomfort in your ears, or muffled speech, stop using the headset/headphones and have your hearing checked. The louder the volume, the sooner your hearing may be affected.

Lithium-Ion Batteries

Do not handle damaged or leaking lithium-ion batteries. If battery fluid leaks, do not continue to use the device and contact technical support. If the fluid gets on your clothing, skin, or in your eyes, rinse the affected area immediately and consult a doctor. Battery fluid can cause blindness.

Compliance

CE Marking

This equipment has been tested and found to comply with the requirements of the RE Directive.

Only use cables that are a) supplied with the device, b) official PlayStation accessories, or c) shorter than 3 meters.

The manufacturer of this product is Sony Interactive Entertainment Inc., 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan, or its authorized representative.

Imported and distributed in Europe by: Sony Interactive Entertainment Europe Limited, 10 Great Marlborough Street, London, W1F 7LP, United Kingdom.

The authorized representative for the issuance and maintenance of the Declaration of Conformity is Sony Belgium, a branch of Sony Europe B.V., Da Vincilaan 7-D1, 1930 Zaventem, Belgium.

RE Directive "Declaration of Conformity"

Sony Interactive Entertainment Inc. hereby declares that this product is in compliance with Directive 2014/53/EU and relevant provisions. For more information, please visit: http://www.compliance.sony.de/

The radio equipment may only be used with approved software versions as specified in the EU Declaration of Conformity. The software installed on the radio equipment is officially compliant with the requirements of Directive 2014/53/EU. The software version can be found by selecting Settings ❖ > System > System Software > System Information.

Wireless frequency band and maximum output power:

• 2.4 GHz Bluetooth®: up to 10 mW
• 2.4 GHz WLAN: up to 100 mW
• 5 GHz WLAN: W52/W53/W56: up to 100 mW, W58: up to 25 mW

This radio equipment has been classified as Category 1 receiver according to EN 300 440 V2.1.1 during official testing.

Ecodesign for Products

For information on resource and energy efficiency related to EU Ecodesign requirements under Regulation (EU) No 801/2013, and the European Union Voluntary Initiative to further improve the energy efficiency of game consoles (as recognized in the European Commission's final report COM(2015) 178), please visit: playstation.com/Ecodesign

Disposal of Product

If you see any of these symbols on our electrical products, batteries, or their packaging, it means that the electrical device or battery should not be treated as household waste in the EU, Turkey, or other countries where separate collection is available. To ensure proper waste disposal, dispose of them through official collection points in accordance with applicable laws or requirements. When purchasing equivalent products, you can also dispose of waste electrical devices and batteries free of charge through retailers. In EU countries, larger retailers will also take back smaller waste electrical devices free of charge. Please inquire with your local retailer about whether the service is available for the product you wish to discard. By doing so, you help preserve natural resources and improve the environmental protection activities for electronic devices.

This symbol may appear on batteries or accumulators along with additional chemical symbols. The chemical symbol for lead (Pb) is displayed if the battery or accumulator contains more than 0.004% lead.

This product contains a battery that is permanently fixed for safety, performance, and data integrity reasons. The battery does not need to be replaced during the product's lifetime and can only be removed by a qualified service professional. To properly dispose of the battery, the product must be treated as electronic waste.

System Software

By using the PlayStation®5 console, you accept the Sony Interactive Entertainment Inc. system software license agreement. For more details: doc.dl.playstation.net/doc/ps5-eula/

If you cannot update the system via the internet, you can also use a USB drive for this purpose. For more details, visit the update page.

Updating the PS5™ console system software provides access to additional features, improves usability, and enhances system security. Always update the software to the latest version.

Precautions

General

Read this guide carefully before using the product, and keep it for future reference. Parents or guardians should read this guide to their children and ensure they follow the safety precautions.

Safety

The product has been designed with maximum safety in mind. However, improper use may result in fire, electric shock, or personal injury, as with any electrical appliance. To ensure safe use, follow the guidelines listed here: Observe all warnings, precautions, and instructions. If you have any questions regarding the information provided in this guide, contact your local PlayStation® phone support, the contact details of which can be found in the warranty booklet.

Using the AC Power Cord

• Regularly inspect the AC power cord for damage, and check for dust accumulation around the power plug and power source.
• Immediately stop using the product, unplug the AC power cord from the electrical outlet, and disconnect all wires if the device malfunctions, emits unusual sounds or smells, or feels excessively hot to the touch.
• Connect and use the console at a location where the outlet is easily accessible, in case the console needs to be disconnected from the outlet for any reason.

Using the Wireless Controller's Vibration Function

• If the wireless controller is placed on a horizontal surface, its vibration during gameplay may cause it to fall, leading to injury or malfunction.
• Do not use the vibration or trigger functions if you have any illness or injury to the bones, joints, or muscles of your arms or hands. If you have any illness or injury, only play with these controller functions enabled after setting them to the 'Off' position. To enable and disable these functions, go to Settings > Accessories from the home screen.

Using the Cover

• Do not use the console without the cover. Otherwise, there is a risk of fire, electric shock, or malfunction.

Injury to Young Children

• Keep the product away from young children. Small children may swallow parts or wrap cords around themselves, which can cause personal injury, accidents, or product malfunction.

Volume Level

• To prevent hearing damage: listen to the headset or headphones at a high volume for only a short period.
• Do not increase the volume to block out ambient noise.
• Lower the volume if you cannot hear people speaking nearby.

Using and Handling the Console

Console Placement

• Install and use the console at least 20 cm away from your body.
• Do not use the console in a closed cabinet or in a location where heat can build up. This may cause the console to overheat, leading to fire, injury, or malfunction.
• If the console becomes very hot, a notification message will appear on the screen. In this case, turn off the console and wait for it to cool down. Continued use may lead to console damage or malfunction. Once the console has cooled down, place it in a well-ventilated area not exposed to high temperatures before continuing use.
• Do not expose the console, accessories, or batteries to high temperatures, high humidity, or direct sunlight during use, transport, or storage.

Well-Lit Area

• Use the console in a well-lit area, at a safe distance from the TV screen.

Breaks

• Do not use the console for extended periods. Take a 15-minute break after every hour of play.
• Do not use the console if you are tired or need to sleep.
• Immediately stop using the console if you start to feel tired, or experience discomfort or pain in your arms or hands while using the wireless controller. If these symptoms persist, consult a doctor.
• If you experience any of the following health problems, stop using the console immediately. If symptoms persist, consult a doctor.
  • Dizziness, nausea, or fatigue similar to motion sickness
  • Discomfort or pain in a part of your body, e.g., eyes, ears, hands, arms

Liquids, Dust, Smoke, and Vapor

• Do not touch the product during a lightning storm.
• Do not use the console or accessories near water.
• Do not allow liquids, small particles, or other objects to enter the product.
• Do not expose the product to dust, smoke, or vapor. Also, do not place the console in an area exposed to large amounts of dust or cigarette smoke. Dust or cigarette smoke residue accumulating on internal components may lead to product malfunction.

Ventilation

Do not block the vents. For proper ventilation, follow the guidelines below:

• Place the console at least 10 cm away from walls.
• Do not place on a rug with a long pile or on cloth.
• Do not place in a confined or cluttered space.
• Do not cover with any material.
• Do not allow dust to accumulate in the vents.

Storage Conditions

Placing the console, AC power cord, batteries, or accessories in the following areas during operation, transport, or storage may lead to fire, electric shock, injury, damage, or malfunction:

• Areas exposed to smoke, vapor, or large amounts of dust.
• Areas with high humidity, direct sunlight, or any other area exposed to high temperatures, such as near heat-emitting devices, or areas where heat may build up.
• Unstable, sloped, or vibration-prone surfaces.

Using the Wireless Controller

Built-in Battery

• Warning – Regarding the use of the built-in battery:
• The wireless controller contains a rechargeable lithium-ion battery. Read all instructions regarding battery handling and charging before using the wireless controller, and follow them carefully. Pay special attention to battery handling. Improper use may cause fire and burns.
• Never attempt to open, crush, or incinerate the battery.
• Do not leave the battery charging for extended periods when the wireless controller is not in use.
• Always dispose of used batteries in accordance with local laws and regulations.

Motion Sensor

• When using the motion sensor function of the wireless controller, be aware of the following. If the controller hits a person or object, it may cause injury or damage.
• Before using the motion sensor function, ensure that there is sufficient space for movement around the controller.
• Grip the wireless controller firmly so that it does not slip out of your hands and cause damage or injury.
• When using the wireless controller connected to the PS5™ console via a USB cable, ensure that there is enough space to route the cable so that it does not interfere with people or objects.

Compatibility

• Controllers compatible with PlayStation®, PlayStation®2, and PlayStation®3 consoles, such as DUALSHOCK® and DUALSHOCK®2 analog controllers, and the DUALSHOCK®3 wireless controller, are not compatible with the PS5 console. The DUALSHOCK®4 wireless controller is compatible with PlayStation®4 format software running on the PS5 console, but not with PS5 format software running on the PS5 console.

Light Bar

• Do not stare directly at the light bar on the controller when it is flashing. If you experience discomfort or pain anywhere on your body or in your body due to light stimulation, stop using the product immediately.

Charging

• Charge the device in an environment where the ambient temperature is between 10°C and 30°C. Under other conditions, charging may not be efficient.
• If you do not use the wireless controller for an extended period, fully charge it at least once a year to maintain the battery's performance.

Limited Lifespan

• Batteries have a limited lifespan. Battery life gradually decreases over time and with use. Battery life also varies depending on storage method, usage, environment, and other factors.

Using the AC Power Cord

• Regularly inspect the AC power cord for safe operation. If it is damaged, stop using the device immediately and contact your local PlayStation® phone support, whose contact details can be found in the warranty booklet.
• Do not use any power cord other than the supplied AC power cord. The AC power cord is designed specifically for use with the console and cannot be used with other electrical appliances.
• Do not touch the AC power cord plug with wet hands.
• Do not allow anyone to step on the AC power cord or get it caught somewhere, especially at the plugs, extension cord contacts, or where the console and cord connect.
• Do not place heavy objects on the cord.
• Do not place the AC power cord near heat-emitting devices, or expose the cord to heat.
• Do not connect the AC power cord to a voltage converter or inverter. Connecting the AC power cord to a voltage converter for overseas travel, or to an inverter for use in a car, may cause heat buildup in the console, leading to burns or malfunction.
• Ensure that dust does not accumulate around the AC IN socket, and that no foreign objects enter it. Before connecting and inserting the AC power cord, check for dust accumulation on the power plug or the connector end of the cord, the power source, or the AC IN socket on the back of the console. Wipe off any accumulated dirt from the plug or socket with a dry cloth before connecting.
• Disconnect the AC power cord from the power source before cleaning and moving the console, or if you do not intend to use the console for an extended period. When disconnecting, hold the AC power cord by the plug and pull it straight out from the power source. Do not pull the cord, or pull it out at an angle.
• Do not disassemble or modify the console or accessories.
• Use the console and accessories according to the instructions in the product documentation. Examination and modification of the console and accessories, or examination and use of the circuit configuration, are not permitted. Unauthorized modification of the console and accessories will void the warranty. The console contains no user-serviceable components.

Network

• An internet connection is required to connect to the network.
• Internet service charges are the responsibility of the user. For details, read the service agreement or contact your internet service provider.
• Use an Ethernet cable only for compatible 10BASE-T, 100BASE-TX, or 1000BASE-T networks. Do not use a local telephone cable or any other type of cable. Using an incorrect cable with the LAN port may result in excessive current flow, leading to heat generation, fire, or malfunction.

Wireless Network Function

• The console's wireless network function uses the 2.4 GHz (WLAN, Bluetooth®) / 5 GHz (WLAN) bands. The 2.4 GHz radio wave band is used by many devices. The console is designed to minimize the impact from the use of other devices. However, in some cases, interference from other devices may reduce connection speed, shorten signal range, or cause unexpected connection interruptions.
• Use in the 5150-5350 MHz band is restricted to indoor use only.
• When using the console's network search function to select a wireless access point, non-public access points may be visible. Only use access points that you are authorized to use, or that are available through public wireless networks or hotspot services.

Product Specifications

PlayStation®5 Console

*1 A portion of the SSD capacity is reserved for console management, maintenance, and other options. As a result, the available SSD capacity may differ.

*2 Usability of all connected devices is not guaranteed.

*3 Use the supplied HDMI cable.

Wireless Controller

Copyright and Trademarks

The "B", "PlayStation", "PS5", "DUALSHOCK", and "PlayStation Shapes Logo" are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

The "SONY" and "" are registered trademarks or trademarks of Sony Corporation.

AMD, Radeon and Ryzen are trademarks of Advanced Micro Devices, Inc.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

All other trademarks are trademarks of their respective owners.

Quick Start Guide

Learn more about how to set up your PS5 console and start using its basic functions in the Quick Start Guide.

User Guide

Discover all that your PS5 console can do. Learn how to configure settings and use various functions. An internet connection is required to view the User Guide. From your PS5 console's home screen, go to Settings > User Guide, Health & Safety, and Other Information > User Guide.

Customer Support Website

For online support information, such as detailed troubleshooting guides and frequently asked questions, visit playstation.com/help.

The information described in this guide may be modified without prior notice.

Commercial use and rental of the product are prohibited.

© 2020 Sony Interactive Entertainment Europe Limited.