PlayStation 5 Safety Guide

Important Safety Precautions

[Warning] Electrical products can cause fires or personal injury if safety precautions are not followed. This manual provides important safety information and instructions for using the product safely. Please read it carefully and keep it in an accessible place.

Before Playing with PlayStation 5: Always read this instruction manual together with an adult to ensure safe use of the PS5™.

Radio Interference Regulations:

This device complies with Class B digital device regulations for home environments. It operates on 2.4 GHz (WLAN, Bluetooth®) and 5 GHz (WLAN) bands. Be aware that the 2.4 GHz band is used by other wireless devices. To prevent radio interference, observe the following:

• Ensure no other "radio stations" are operating nearby before using this unit.
• If radio interference occurs between this unit and other "radio stations", move the unit or stop its operation.

Outdoor use of 5 GHz band wireless devices is prohibited by law.

Fan Warning: The unit has rotating fans. Keep fingers and hair away from the fan blades to avoid injury. Do not operate with the cover removed.

Device Certification: This device is certified as a low-power data communication system under the Radio Law and meets technical standards under the Telecommunications Business Act. Certified model name: CFI-1000A. Tampering or modifying the unit or removing the certification number may result in legal penalties.

Harmonized with JIS C 61000-3-2: Complies with harmonic current standards.

General Product Precautions

[Danger] Wireless Controller Battery Leakage:

If the battery leaks, stop using the controller immediately and contact customer support. If the liquid gets into your eyes, rinse immediately with clean water and seek medical attention. If the liquid gets on your skin or clothing, wash thoroughly with clean water. If skin irritation or injury occurs, consult a doctor.

Keep away from fire: The leaked liquid or vapor can ignite and cause fire or explosion.

[Warning] Do Not Damage Power Cord:

Using a damaged power cord can cause fire or electric shock. Follow these guidelines:

• Do not process, heat, pinch between walls/furniture, place near heat sources, place objects on it, or pull it.
• Unplug the power cord before moving the unit.
• When unplugging, pull the plug straight out.

Use Only Supplied Power Cord:

Using unauthorized power cords can cause overheating, fire, or electric shock. The supplied cord is for this unit only.

Prohibited Actions:

• Do not disassemble or modify the unit.

Meaning of Warning Labels:

Follow these instructions to prevent death or serious injury:

• [Danger]: Risk of death or serious injury from fire, electric shock, or explosion.
• [Warning]: Risk of serious injury or death from fire or electric shock.
• [Caution]: Risk of injury or damage to surrounding objects from electric shock or other accidents.

Handling and Usage Precautions

Internal Components:

[Important] Do not insert water or foreign objects into terminals, vents, or disc slots. This can cause fire, electric shock, or malfunction. If water or foreign objects enter, unplug the power cord immediately and contact customer support. Connecting other devices while this occurs may cause malfunctions.

Placement:

[Important] Avoid placing the unit or accessories in the following locations to prevent fire, electric shock, injury, or malfunction:

• Areas exposed to smoke or steam.
• Humid or dusty locations.
• Areas in direct sunlight.
• High-temperature areas or locations where heat can accumulate (e.g., near heaters).
• Areas with heavy tobacco smoke.
• Unstable surfaces like tilted tables.

During Thunderstorms:

[Important] Do not touch the unit, cables, or connected devices during a thunderstorm to avoid electric shock.

Wet Hands:

[Important] Do not touch the power cord plug with wet hands to avoid electric shock.

Long Periods of Non-Use or Moving:

[Important] Unplug the power cord when the unit is not in use for extended periods or when cleaning or moving it to prevent fire or electric shock.

Ventilation:

[Important] Do not block the ventilation openings. This can cause the unit to overheat, leading to fire, injury, or malfunction. Ensure good airflow:

• Keep the unit at least 10 cm away from walls.
• Do not place on thick carpets or bedding.
• Do not push into confined spaces.
• Do not wrap the unit in cloth.
• Keep vents free of dust.

Heating:

[Important] Do not heat the unit with devices like hair dryers or cooking appliances, as this can cause fire, injury, or malfunction.

Connections:

[Important] Before connecting, ensure that terminals and cables are free of dust and foreign objects. Failure to do so may cause fire, electric shock, or malfunction.

Medical Devices:

[Important] Keep the unit and accessories away from medical devices such as heart pacemakers or shunts, as their magnetic fields may interfere with their operation. If you use such a device, consult your doctor before using the PS5. Maintain a distance of at least 15 cm from the unit when using wireless functions.

Hospital/Electronic Device Usage:

[Important] Do not use wireless functions in hospitals or near electronic devices (e.g., fire alarms, automatic doors) as they may be affected, causing malfunctions or accidents.

Controller Motion Sensor:

Be aware of your surroundings when using the controller's motion sensor function to avoid hitting people or objects. This can cause accidents, injury, or damage. Ensure adequate space before use and grip the controller firmly.

Base Attachment:

Attach the included base when setting up the unit. Failure to do so may cause injury or malfunction.

Handling:

Do not hold the unit by the cover alone when moving or attaching the base, as the unit may detach and fall, causing injury or malfunction. Always hold the main unit securely.

Carry the unit carefully to prevent it from falling, which could cause injury or malfunction.

Precautions for Specific Situations

Disc Handling:

[Important] Do not move the unit with a disc inserted or change its orientation, as this may scratch the disc or cause malfunction due to vibration.

[Important] Arrange cables properly to avoid tripping or entanglement, which could cause the unit to fall, leading to injury or malfunction.

[Important] Do not sit on the unit, place objects on it, or stack other devices on top of it. This could cause it to tip over, leading to injury or malfunction.

[Important] Do not place the unit or accessories directly on the floor, as this may cause tripping or stepping hazards, leading to injury or malfunction.

[Important] Keep out of reach of children. Small parts can be a choking hazard, and children may pull cables, causing the unit or accessories to fall, or wrap cables around their necks.

[Important] Do not touch the powered unit for extended periods or expose yourself to the air from the vents for long durations, as this may cause low-temperature burns.

LAN Port Usage:

Only connect cables compatible with LAN ports (10BASE-T, 100BASE-TX, 1000BASE-T). Do not connect general telephone lines or ISDN lines directly to the LAN port, as this may cause overheating, fire, or malfunction.

Transformers and DC/AC Inverters:

Do not use transformers for overseas travel or DC/AC inverters for vehicles. Connecting the power cord to these devices can cause the unit to overheat, leading to burns or malfunction.

Controller Vibration:

When using software with vibration (motion) functions, do not place the controller on the unit or a table. The controller may vibrate and fall, causing injury or malfunction.

Cover Removal:

[Important] Do not operate the unit with the cover removed. This can cause fire, electric shock, injury, or malfunction.

Disposal of Unused Units:

Dispose of the unit and accessories according to local regulations. Units are made of metal and plastic, and improper disposal can be hazardous.

Power Cord Removal:

[Important] Unplug the power cord from the outlet only when the power lamp is off. Unplugging while the power lamp is on or blinking can lead to data corruption or malfunction.

Moving the Unit:

[Important] Do not move the unit or change its placement while the power lamp is on or blinking, as this can lead to data corruption or malfunction.

Health Precautions

Photosensitive Seizures:

[Warning] Some individuals may experience seizures or other symptoms (e.g., eye pain, visual disturbances, headaches, convulsions, loss of consciousness) when exposed to flashing lights or patterns. If you have a history of epilepsy or seizures, consult a doctor before using the PS5.

Stop Use If You Feel Unwell:

[Caution] If you experience symptoms such as headache, dizziness, nausea, fatigue, motion sickness, or discomfort/pain in any body part, stop using the PS5 immediately. If symptoms persist after stopping use, consult a doctor.

• Use the PS5 in a well-lit room and sit at a comfortable distance from the screen.
• Avoid using the PS5 when tired or sleep-deprived.
• Take a 15-minute break for every hour of use.
• Stop using the PS5 immediately if you feel unwell.

Controller Functions:

Users with vibration disorders should disable the controller's vibration (rumble) and trigger effect functions. These can be enabled/disabled via [Settings] > [Peripherals] on the home screen.

Controller Light Bar:

Do not stare continuously at the controller's light bar if it is flashing. If you experience discomfort or pain, stop using the controller immediately.

Headphones and Headsets:

Be mindful of the volume when using headphones or headsets. Listening at high volumes for extended periods can damage your hearing. Sudden loud sounds can also be harmful.

Static Electricity:

Experiencing a slight static shock (e.g., a tingling sensation in the ear) during dry seasons is normal and does not indicate a malfunction of the headphones, headset, or PS5. It is due to static electricity accumulating on the user.

When to Hand Over Your PS5

Before selling, trading in, or otherwise disposing of your PS5, perform the following operations:

Back Up Data:

Back up your data to a USB drive if necessary. Refer to the User's Guide for details on what data can be backed up and how.

[Important] Regularly back up your data. Sony Interactive Entertainment Inc. is not responsible for data loss or corruption, nor for any recovery or repair costs.

Initialize PS5:

To prevent unauthorized use by third parties, erase all data stored on the console. Initializing the PS5 restores it to factory settings and deletes all data from the storage. Select [Settings] > [System] > [System Software] > [Initialization] > [Initialize PS5] from the home screen and follow the on-screen instructions.

[Caution] If you do not initialize the PS5, third parties may be able to view or use your personal information, credit card numbers, etc. Sony Interactive Entertainment Inc. is not liable for any damages or losses incurred by the customer due to unauthorized access or use of data by third parties.

Disposing of Your PS5:

The unit and accessories are made of metal and plastic. Dispose of them in accordance with your local regulations.

Controller Disposal

The built-in battery in the controller can be recycled. When disposing of the controller, remove the battery and take it to a recycling center.

[Caution] When removing the battery, keep small parts away from children, as they may swallow them.

[Important] Be careful not to injure yourself when removing the controller cover.

[Important] Do not remove the screws except when disposing of the controller.

Steps to Dispose of Controller:

1. Disconnect the USB cable from the controller.
2. Remove the front cover.
3. Using a driver, remove the L1/R1 buttons.
4. Using a Phillips (+) screwdriver, remove the four screws.
5. Release the cover tabs and remove the cover.
6. Disconnect the connector and remove the battery.

Lithium-ion Battery Recycling: Lithium-ion batteries can be recycled. Insulate the terminals of used lithium-ion batteries with vinyl tape before taking them to a recycling center. For information on collecting and recycling rechargeable batteries, please refer to the Japan Portable Rechargeable Battery Recycling Center (JBRC) website: http://www.jbrc.com.

General Usage Precautions

Please use the product according to the usage instructions described in this manual. Disassembling, analyzing, or modifying the product, or using or analyzing copyrighted programs contained within the product's chips without permission is prohibited. Please use the product after understanding these terms.

Condensation:

When bringing the PS5 or discs into a warm environment from a cold one, condensation may form on internal lenses or discs, preventing proper operation. If condensation occurs, remove the disc, turn off the PS5, unplug the power cord, and leave it in a dry place for several hours. If the unit does not operate normally after several hours, contact customer support.

Overheating Message:

This message indicates that the internal temperature of the unit has become too high. Continued use may prevent operation. Turn off the PS5 and let it cool down. Ensure the unit is not placed in a hot location or used with blocked ventilation openings.

Connecting to the Internet:

• Connect the unit via a router or a LAN port that has router functionality. Other connection methods may pose security risks.
• For wired internet connections, use equipment certified by the telecommunications carrier.
• When connecting wirelessly, the system may automatically search for nearby access points. Do not connect to unauthorized access points (e.g., public Wi-Fi services other than your own or authorized ones). Unauthorized connection may be considered illegal access.

Wireless Communication Functionality:

The unit uses 2.4 GHz (WLAN, Bluetooth®) and 5 GHz (WLAN) frequency bands. The 2.4 GHz band is shared by many devices. While the PS5 employs technology to minimize interference from other devices operating on the same frequency, communication speed, range, or connection stability may be affected by other devices.

Controller Handling:

• Charge the controller in an environment between 10°C and 30°C for optimal performance.
• Batteries have a limited lifespan and capacity will decrease over time and with use. Lifespan also depends on storage conditions, usage, and environment.
• To maintain battery function, charge it fully at least once a year, even if not in use.

Care and Maintenance:

For safety, unplug the power cord from the outlet before performing any cleaning.

• Cabinet: Wipe the exterior (plastic parts of the unit and controller) with a soft, dry cloth. To prevent discoloration or degradation of the surface, avoid spraying insecticides, placing rubber or vinyl products in prolonged contact, or using solvents like thinner, benzine, or alcohol. Do not use chemical cleaning cloths.
• Ventilation Openings: If dust accumulates, clean it using a vacuum cleaner.
• Terminals: Ensure terminals on the unit and power cord are clean. Dirty terminals may prevent proper power flow. Wipe with a dry cloth if necessary.

Disc Handling:

• Handle discs by the edges, avoiding contact with the playing surface. Fingerprints or dust can cause image distortion or reduced sound quality.
• Do not place discs in locations exposed to direct sunlight or high humidity. Store discs in their cases when not in use.
• Gently wipe discs from the center outwards with a soft cloth.
• Do not use solvents such as benzine, thinner, record cleaners, or anti-static agents, as they may damage the discs.

Specifications

Specifications and appearance are subject to change without notice. The operating instructions and screen displays in this manual may vary depending on the system software version.

*1 A portion of the SSD capacity is used for system operation, leaving the remaining capacity for user data.

*2 Does not guarantee operation of all external devices.

*3 Use the supplied HDMI cable.

Playable Discs:

• PlayStation®5 format Ultra HD Blu-ray™ *1
• Supported PlayStation®4 format Blu-ray™ *2
• Ultra HD Blu-ray™
• BD-ROM
• BD-R
• BD-RE*3
• DVD-ROM
• DVD+R/RW
• DVD-R/RW
• AVCHD

*1 PS5 does not support PlayStation®2 or PlayStation®3 format software discs.

*2 Some functions may operate differently than on PS4®. System software may need to be updated.

*3 BD-RE ver. 1.0 playback is not supported.

Region Code and System Software

Region Code:

Discs may have region codes assigned based on their sales region. The PS5 can play discs with the following region codes:

System Software:

System software updates enhance functionality, improve usability, and strengthen security. Always update to the latest version. If you cannot update via the internet, you can use a game disc or USB drive. For details, visit the customer support website. The system software is subject to the license terms of Sony Interactive Entertainment Inc. See https://doc.dl.playstation.net/doc/ps5-eula/ for details.

Notes:

• Unfinalized DVD discs cannot be played.
• CDs cannot be played.
• Do not use the following discs, as they may cause malfunction:
• 8 cm discs
• Discs with non-standard shapes (e.g., card, star, heart).
• Discs that are cracked, deformed, or repaired.
• Discs with paper or stickers attached.
• DualDiscs have a music side and a DVD-compliant side. The music side is not playable on PS5.
• Playing illegally copied discs may result in abnormal playback or noise.
• To continue enjoying copyright-protected BDs, AACS (Advanced Access Content System) encryption keys may need to be updated. Connecting to the internet automatically updates these keys.
• Some discs may not play due to scratches, dirt, recording quality, or recorder characteristics.

Warranty and Copyright

Warranty:

The warranty period is one year from the date of purchase. A purchase certificate with the date and store name is required for warranty service. Please keep it safe. For details on after-sales service, including warranty, please refer to the After-Sales Service Regulations / Warranty Regulations at https://pscom.jp/support/warranty.

Copyright and Trademarks:

®, "PlayStation", "PS5", and "PS4" are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

"SONY" and the "SONY" logo are registered trademarks or trademarks of Sony Corporation.

AMD, Radeon, and Ryzen are trademarks of Advanced Micro Devices, Inc.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and Sony Interactive Entertainment Inc. uses these marks under license. Other trademarks and trade names are those of their respective owners.

"Blu-ray Disc™", "Blu-ray™", and "Ultra HD Blu-ray™" are trademarks of the Blu-ray Disc Association.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

Other system names and product names are generally registered trademarks or trademarks of their respective manufacturers.