isinwheel UK/GT1 User Manual

General Safety Notice

Always wear a ? helmet and protective safety equipment. Wear closed shoes without heels and ensure your laces are tied. Only use your scooter in line with its intended purpose.

• Check scooter for loose parts, flat tires, damage, or excessive wear before each ride. ⚠️ Stop immediately if something feels wrong and contact your place of purchase.
• Start riding slowly to familiarize yourself with the scooter's operation. Begin in the slowest speed mode and test the brakes gradually. Always slow down over bumps or on rough roads. Slightly bend knees to absorb surface changes.
• Keep scooter away from children. It is not a toy. Riders must be 18+ years old. ?
• Do not use in heavy rain or on surfaces with more than 12 mm (1/2 inch) of water. Do not submerge the scooter in liquid or allow liquid near the battery or electrical components. ?
• Do not lend the scooter to anyone unfamiliar with its operation. Ensure new riders are familiar with these instructions and wear proper safety gear.
• When riding in public, you are subject to the same risks as other traffic participants, similar to riding a bicycle.
• Other traffic participants may not follow traffic rules or may ride carelessly.
• Higher speeds require longer stopping distances.
• The scooter may slip on slippery surfaces, leading to rider injury. Pay special attention when crossing train tracks or on wet surfaces. ⚠️
• Always use caution, adapt speed to road and traffic conditions, and maintain distance from other traffic participants.
• Watch out for pedestrians. Do not endanger pedestrians. Slow down when passing pedestrians to avoid accidents.
• Follow all local traffic rules and regulations. ?
• Do not accelerate downhill. ⛰️
• Do not press the accelerator when walking the scooter.
• Steer clear of obstacles. ?
• Do not hang heavy items on the handlebar. ⚖️
• Keep both feet on the deck at all times. ??
• Always keep hands on the handlebar. ✋✋
• Do not ride in traffic lanes or residential areas where both vehicles and pedestrians are present.
• Do not turn the handlebar sharply during high-speed riding.
• Do not ride in water deeper than 38 mm (1.5 inches). ?
• No passengers allowed, including children. ??‍?‍?‍?
• Keep feet off the rear mudguard.
• Do not touch the disc brake rotor after braking. ?
• Do not ride up/down stairs or jump over obstacles. ⚠️

WARNING: Components are subject to high stress and wear. Exceeding a component's service life can lead to sudden failure and injury. Cracks, scratches, or discoloration in high-stress areas indicate the component needs replacement.

Unpacking & Assembly

Package Contents

• 1 x Scooter
• 1 x Charger
• 1 x Toolkit
• 1 x Spare Headlight Mounting Hardware Kit
• 1 x User Manual

When unboxing your GT1 electric scooter, please verify that the above items are all included in the package. If anything is missing or damaged, please email the isinwheel customer service for support. Keep the package box to ship back the scooter when necessary.

Assembly

1. Lift the stem to its riding position.
2. Close the folding latch until you hear a click.
3. Remove the four bolts pre-tightened on the handlebar clamp.
4. Place the handlebar in the handlebar clamp.
5. Adjust the handlebar to a desired position and angle. Retighten the bolts of the handlebar clamp (Angle adjustment of the display is required for easy bolt tightening).
6. Tighten the bolts of the display clamp.
7. Now the scooter is fully assembled.

Fully charge the battery before your first ride. ?

Product Overview

• Throttle Lever: Controls acceleration.
• Front Brake Lever: Activates the front brake.
• Folding Hook: Used for folding the scooter.
• Taillight & Brake Light: Rear illumination and brake indicator.
• Indicator Lights: Turn signals.
• Kickstand: Supports the scooter when parked.
• Rear Disc Brake: Rear braking system.
• Display Control Pad: Interface for display and settings.
• Rear Brake Lever: Activates the rear brake.
• Folding Latch: Secures the folded stem.
• Headlight & Horn: Front illumination and audible warning.
• Front Disc Brake: Front braking system.
• Ambient Light: Decorative lighting on the deck.
• Blue Spot Light: Additional lighting feature.

Display & Buttons

Display

The display shows various indicators and information:

• Brake Applied: Indicates the brake is in use.
• Locked (in App): Shows if the scooter is locked via the app.
• App Connected: Indicates connection to the isinwheel app.
• Cruise Control: Shows if cruise control is active.
• Headlight: Indicates the headlight is on.
• First Mode: Indicates the scooter is in 'First Mode'.
• Dual/Single: Indicates dual or single motor mode (if applicable).
• Left Indicator: Left turn signal active.
• Right Indicator: Right turn signal active.
• Real-Time Speed: Displays current speed in Km/h or MPH.
• ODO: Total Distance: Displays the total distance traveled.
• TRIP: Trip Distance: Displays the distance for the current trip.
• Battery Level: Shows remaining battery charge.
• Max Trip Speed: Maximum speed recorded for the current trip.
• AVG: Average Trip Speed: Average speed recorded for the current trip.
• Error: Error Code: Displays error codes if any occur.
• H: Motor Overheating: Indicates the motor is overheating.

About riding mode and top speed:

Buttons

The control pad features several buttons:

• Power Button (⚫): Hold for 2 seconds to power on/off the scooter. The scooter will automatically power off after 10 minutes of inactivity. Press to turn on the ambient lights on the deck; press again to turn them off.
• M Button ( M ): Hold for 3 seconds to enter the settings menu when the scooter is powered on.
• Light Button (?): Press to turn on the headlight, taillight, red side lights, and blue spot lights. Press again to turn off these lights.
• Horn Button ( ? ): Press to sound the horn and release to stop the horn.
• Plus Button (➕): Press to change the riding mode from 1 to 4. The riding mode resets to 1 every time the scooter restarts.
• Minus Button (➖): Press to change the riding mode from 4 to 1. The riding mode resets to 1 every time the scooter restarts.
• Indicator Button (➡️⬅️): Push to the left or right to turn on the left or right indicator lights and spot light respectively.

Settings

To enter the settings, hold the "M" button for about 3 seconds when the scooter is powered on.

1. After entering the settings, press the “M” button to switch the setting items between P01, P05, P06, P99, and ODO.
2. When selecting P01, P05, or P06, press the “+” or “-” button to change the setting.
3. When selecting P99 or ODO, hold the “+” button to change the corresponding settings and the scooter will return to the main screen after changing.
4. After changing the setting of the previous item (P01, P05, or P06), press the “M” button to save the setting and switch to the next item.
5. After changing all the setting items, to save all the settings, hold the “M” button for about 3 seconds or wait 5 seconds; the settings will be saved and the scooter will return to the main screen.

There are 5 setting items in the settings:

• P01: System of units (00 means metric system and 01 means imperial system)
• P05: Cruise control (00 means off and 01 means on)
• P06: Zero start/non-zero start (00 means zero start and 01 means non-zero start)
• P99: Factory reset all the settings (hold the "+" button for 5 seconds)
• ODO: Reset odometer (hold the "+" button for 5 seconds)

isinwheel App

Scan the QR code or search "isinwheel" on the App Store (iOS) or Google Play Store (Android) to download the app for more information and functions.

App Setup:

1. Open the app and tap "Sign up".
2. Select country or region and enter your email address.
3. Find the verification code sent by email and fill it in.
4. Set a password for your account.
5. Account registration is finished. You are ready to use the app.

Folding & Unfolding

Folding Steps

1. Hold the Power button for 2 seconds to turn off the scooter.
2. Open the folding latch.
3. Fold down the stem.
4. Adjust the stem or handlebar to make the hook catch one of the two horizontal bars above the rear fender.
5. The stem can now be used as a carrying handle to transport the scooter.

Unfolding Steps

1. Detach the hook from the horizontal bar.
2. Raise the handlebar back into the riding position.
3. Close the folding latch until it clicks in place.
4. The scooter is now fully unfolded.

Riding Notice

The isinwheel GT1 electric scooter is a leisure device. However, when used in public areas, it is considered a vehicle and subject to the risks associated with vehicles. For your safety, please follow instructions in this manual and traffic laws and regulations set forth by government and regulatory agencies.

Understand that risks cannot be entirely avoided, as others may violate traffic regulations or ride carelessly, exposing you to road accidents. Higher speeds require longer stopping distances. On smooth surfaces, the scooter may slip or lose balance. Use caution, maintain proper speed and distance, especially in unfamiliar areas.

Respect pedestrians' Right of Way. Do not startle them, especially children. When passing pedestrians from behind, ring your bell and slow down, passing on their left (where applicable). When riding across pedestrian areas, keep to the right at a low speed or dismount.

Closely follow the safety instructions in this manual. isinwheel shall not be liable for any financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.

Do not lend your scooter to anyone unfamiliar with its operation. Ensure they know how to operate it and wear safety gear.

Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, or malfunctions, stop riding.

WARNING – Risk of Fire – No User Serviceable Parts.

Charging Instructions

• Your scooter will be fully charged when the LED indicator on the charger turns green from red.
• The scooter has charging protection and will cut off charging automatically when the battery is fully charged. However, do not charge your scooter for more than 24 hours continuously.
• Do not connect the charger if the charging port is wet.
• Keep the charging port closed when not charging.
• ⚠️ Never use a charger other than the official one to avoid danger.

Charging Warnings and Battery Safety Warnings

• Use caution when using outlets to prevent electric shock.
• Do not leave the charger plugged in for extended periods (> 24 hours).
• Only charge your scooter in a safe, clean, and dry environment. Keep the charger and scooter away from flammable materials as they may get hot.
• Only use the original battery packs and the original charger supplied with your scooter. Contact your place of purchase for replacements; other models or brands may not be safe.
• Do not touch any part of the charging port and keep them away from metal objects to prevent short circuits, which may result in battery damage, physical injuries, or death.
• Do not place the battery in direct contact with heat or near high temperatures.
• Do not expose the battery to direct sunlight.
• Do not leave the scooter in a car where the battery might get hot.
• Do not pierce the battery with sharp objects. Do not subject it to impact or force.
• Stop charging if the battery fails to recharge within the approximate charging time to prevent overheating, rupturing, or igniting.
• Do not charge the battery in temperatures below 0°C / 32°F or above 40°C / 104°F, as this can hamper performance and may cause breaking, overheating, rupturing, igniting, personal injury, or property damage.
• Do not charge your scooter if the charging port is damaged or wet.
• Do not charge if there is excessive heat, odor, or leakage from the battery, or if it looks abnormal.
• If the battery leaks and you get in touch with the liquid, rinse immediately and thoroughly with water and seek medical care.
• Never attempt to disassemble, modify, or repair the battery. This risks damaging protective components and causing incidents, personal injury, or property damage.
• Mishandling or misuse of the battery can result in lower performance, shorter lifespan, rupturing, igniting, or other incidents, increasing the risk of serious personal injury.
• Do not discharge the battery using any product other than the scooter. Doing so could damage other products or the battery and reduce its lifespan.
• The battery could overheat, rupture, or ignite, causing personal injury or property damage.
• In daily use, avoid recharging the scooter after completely exhausting the battery. If the battery level is low, charge it as soon as possible.
• Please charge the scooter every other month to preserve the battery.

Disc Brake Adjustment

To adjust the disc brake

You need a hex wrench to loosen the bolt on the cable clamp.

• If the disc brake is dragging, slide the arm of the clamp backward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake clamp.
• If the disc brake does not work efficiently, the cable is slack. Slide the arm of the clamp forward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake cable clamp.

Notice: The disc brake may squeak when in use until it is broken in. This is normal and does not affect the brake's function or performance.

To eliminate brake noise

For easier operation, we suggest you put the scooter on a desk.

1. Turn off the scooter.
2. Loosen the two brake caliper mounting bolts (not the bolt on the cable clamp).
3. Reposition the brake caliper to make the brake rotor in the middle of the brake pads.
4. After repositioning the brake caliper, retighten the bolts.

Care & Maintenance

Cleaning

To clean stains on the scooter's body, wipe them off with a damp cloth. For stubborn stains, brush them with toothpaste and then wipe them off with a damp cloth.

• Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents.
• Do not wash the scooter deck with high-pressure water sprays. During cleaning, make sure the scooter is turned off, the charging cable is unplugged, and the waterproof charging port cover is closed to prevent electric shock or other major problems.

Storage

• Store the scooter in a cool and dry place with a temperature of -10°C~35°C (14°F~95°F) when it is not in use. In extremely humid environments, internal parts may suffer from condensation or water accumulation, which may damage the battery rapidly.
• Store the scooter indoors; prolonged exposure to UV rays and rainwater may damage enclosure materials and reduce the battery pack's lifespan.
• Charge the scooter every other month to preserve the battery during storage.
• Mishandling of used batteries may cause tremendous harm to the environment. Please follow local regulations to dispose of used batteries to protect the environment.

Battery Maintenance

• Only use the original battery pack and charger to avoid safety hazards.
• Fully charge the battery to maximize its lifespan after each use.
• Charge the battery as soon as possible if the battery is low. Avoid charging the battery after completely exhausting it.
• Never dismantle or puncture the battery.
• Keep the battery contacts from metal objects to prevent short circuits that may result in battery damage or even injuries and deaths.

Battery Disposal

• Do not dispose of your battery by way of land filling, incineration, or household trash.
• We recommend disposing of your battery through a local recycling program suitable for lithium-ion batteries. Contact your local waste management service for more information.
• Mishandling of used batteries may cause tremendous harm to the environment. You must abide by local laws and regulations to properly dispose of used batteries.

Specifications

(1) About the height: from the ground to the highest end of the body.

(2) About the range: measured under the conditions of a full charge, a load of 70 kg (154 lbs), at 25°C (77°F), on a flat road without wind, and at a speed of 15 km/h (9.3 mph). The actual range will differ with different factors, such as load, humidity, wind speed, and operation habits.

(3) The maximum load shall be kept within 150 kg (330 lbs) (rider and belongings included) in any case. Consider the extra weight of the gravity generated by speed.

Limited Warranty Statement

30 Day Satisfaction Guaranteed Return Policy

If you are unsatisfied with your purchase, isinwheel's return policy allows you to return the product purchased through the Authorization channel within 30 days from the date of receipt of shipment and request a refund for any reason. isinwheel is not responsible for lost packages due to the carrier, or products received that cannot be verified. Received products with damage determined to have been caused by the end-user may be subject to denial of the return request.

To Qualify for a Refund, All the Following Conditions Must Be Met:

1. A Return Merchandise Authorization (RMA) must be requested from isinwheel within 30 days from the date of receipt of shipment. To request an RMA, email the isinwheel Service Team.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to isinwheel without an RMA or without all parts included in the original package, isinwheel retains the right to refuse delivery of such return.

Limited Product Warranty

1. isinwheel warrants the original purchaser that your isinwheel product shall be free from defects in materials and workmanship under normal use for a period aforementioned.
2. isinwheel does not warrant that the operation of the product will be uninterrupted or error-free. isinwheel is not responsible for damage arising from failure to follow instructions relating to the product's usage.
3. Within 180 days after purchasing the scooter, if the battery is defective, it can be replaced free of charge. After exceeding this time limit, it needs to be replaced at a charge.
4. Only the original owner of a scooter purchased from the isinwheel online store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the scooter and ends immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the scooter to another person. The Limited Warranty does not apply to any subsequent owner or other transferee of the scooter.

Limited Warranty Does Not Cover

1. Normal wear and tear of any Covered Component.
2. Consumables or normal wear and tear parts (including tires, tubes, brake pads, cables, housing, grips).
3. Any damage or defects to Covered Components resulting from failure to follow instructions in the scooter owner's manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the scooter, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
4. For the avoidance of doubt, isinwheel will not be liable for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts.
5. The Battery is not warranted from damage resulting from power surges, the use of an improper charger, improper maintenance, or other such misuses, normal wear, or water damage.

Remedies

• If a hardware defect is found and a valid claim is received within the Warranty Period, isinwheel will, at its option and to the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. These are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the products are sold from our official website, and is valid to the extent permitted by the applicable laws of such jurisdictions.
• Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

How to Obtain Warranty Service

• A Warranty Service Order must be requested from isinwheel within the Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact the isinwheel Service Team.
• To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by isinwheel. isinwheel may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.

Limitation of Damages

Except to the extent prohibited by applicable law, isinwheel shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue, or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.

Questions & Answers

1. What if the scooter arrived with broken or missing parts?
   Answer: Please take a photo and send it to the isinwheel Support Team by email. The team will reply soon and send the correct replacement part.
2. Are the tyres replaceable and how to replace them?
   Answer: Yes, the tyres are replaceable. Please contact the isinwheel support team for more information or search "How to replace scooter tyres" tutorial videos on YouTube.
3. What if the disc brake doesn't work well?
   Answer: Please see "DISC BRAKE ADJUSTMENT" in this manual or search "How to adjust scooter disc brakes" tutorial videos on YouTube. If you still have problems, please contact us.
4. What should I do when I hear unusual noise from the rear wheel?
   Answer: It usually means your brake rotor tilts, causing friction noise. Please see "DISC BRAKE ADJUSTMENT" in this manual. If you still have problems, please contact us.
5. What should I do when there is an error code on the screen?
   Answer: If you see any error code below, please contact the isinwheel Support Team to remove the error code.

Error Codes:

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your isinwheel GT1 electric scooter.

• Email: support@isinwheel.co.uk, support@isinwheel.fr, support@isinwheel.de, support@isinwheel.es
• Website: www.isinwheel.co.uk, www.isinwheel.fr, www.isinwheel.de, www.isinwheel.es

Regulatory Information

CE Warning

1. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
2. Children should be supervised not to play with the appliance.

Disposal of Electrical and Electronic Equipment

The crossed-out garbage can symbol means that you are legally obliged to dispose of these devices separately from unsorted municipal waste. Disposal via the residual waste bin or the yellow bin is prohibited. If the products contain batteries or rechargeable batteries that are not permanently installed, they must be removed before disposal and disposed of separately as a battery.

Options for Returning Old Devices (EAR)

Owners of old devices can hand them over within the scope of the options for returning or collecting old devices that have been set up and made available by public waste disposal authorities, so that proper disposal of the old devices is ensured.

Data Protection

We advise all end users of waste electrical and electronic equipment that you are responsible for deleting personal data on the old devices to be disposed of.

Declaration of Conformity

Shenzhen Xincheng Times Technology Co., Ltd. hereby declares that the device of type "GT1" complies with the legal regulations of the EU Directives 2014/30/EU and 2011/65/EU (RoHS).

For the full text of the EU Declaration of Conformity, visit the link: ?https://www.isinwheel.co.uk/pages/declaration-of-conformity