Electric Fireplace Instruction Manual

Safety Information

Warning!

Read these instructions carefully before use and keep them for future reference. Provide them to anyone who will use the appliance and provide them with the appliance if it is ever given or sold to a third party. Failure to follow these instructions may lead to electric shock, fire, and serious personal injury and property damage.

• ONLY use this appliance for its intended purpose: heating your room. It is designed for private use and not for commercial, trade, or industrial purposes.
• DO NOT allow people unfamiliar with this appliance or these instructions to operate it. Do not let children or persons with compromised physical or mental capabilities use it without adult supervision.
• ONLY install or place this appliance on even and stable surfaces indoors and away from direct sunlight. Do not locate it in bathrooms, laundry rooms, or other highly humid environments.
• To install this appliance on a wall, wear personal protective equipment (PPE) suitable for your task, especially appropriate eye and ear protection if using a power drill. Ensure all components and fasteners are present, intact, and securely tightened.
• DO NOT set this appliance in a freestanding position without the provided foot brackets. Failure to do so can result in an unexpected fall or drop, leading to personal injury and property damage.
• ONLY use this appliance with a stable, compatible, and well-grounded wall socket. Do not use 3-to-2 prong adapters, ungrounded extension cords, or extension cords of insufficient gauge for this appliance's expected electrical load. Never pull on the power cord or modify the power plug.
• DO NOT place or leave any inflammable or explosive materials within 80 cm (3 feet) of this appliance. Such materials include bedding, carpets, curtains, clothes, papers, petrol, ethanol, lighters, batteries, chargers, firecrackers, and aerosol cans. Do not use aerosol sprays or similarly dangerous fumes near this appliance.
• DO NOT place objects on this appliance at any time. Keep the vents free of obstacles and coverings to avoid fire and damage to this appliance caused by overheating.
• DO NOT get this appliance wet or operate it with wet hands.
• DO NOT leave this appliance unattended during use.
• Exercise caution with the glass window on the front panel. Avoid any accidental impact on it to prevent personal injury and property damage.
• DO NOT touch the hot vents with your bare skin during or immediately after use.
• DO NOT unplug this appliance while it is in use. Disconnect it from its power supply between uses and before undertaking any cleaning, relocation, or servicing.
• DO NOT operate this appliance if it is dropped, damaged, or shows any sign of malfunction. Repair or replace damaged components before further use. Never replace any parts with non-identical ones.
• This appliance should be serviced ONLY by a trained technician.

Specifications

Product Diagram

The diagram shows the main components of the electric fireplace:

• Control Panel
• Vents
• Main Body
• LED Screen
• Window
• Front Panel
• Power Plug

Package List

The following items are included in the package:

• A: Fireplace (x1)
• B: Wall Bracket (x1)
• C: Foot Brackets (x2)
• D: Drywall Anchors (x3)
• E: ST5×35 Screws (x3)
• F: ST4×8 Screws (x2)
• G: M6×16 Bolts (x4)
• H: M6 Washers (x3)
• I: Remote Control (x1)

Not Included but Necessary for Installation:

• Electric Drill (x1)
• Hammer (x1)
• Phillips Screwdriver (x1)
• Stud Finder (x1) (for Mounting onto Weaker Walls)
• Anchor Bolt Kits (x3) (for Mounting onto Concrete)

Installation

Preparation

1. A piece of EPE foam is pre-installed inside the fireplace to protect the artificial logs during shipment. To remove it, unscrew the four screws behind the front panel using a Phillips screwdriver (not included). Disconnect the panel from the main body and take the foam out. Rejoin the panel and main body, replacing and retightening the screws.
2. A plastic sheet is pre-installed between the battery and its electrical contact in the battery case of the remote control (I). Remove the sheet to connect the remote to its battery before use.

Wall Mounting

1. Mark an 85 × 40 cm (33.5 × 15.8 inches) area on a wall near a grounded power socket and with the necessary clearance described in the Safety Information on Page 1. Leave a certain clearance on each side of this area. A minimum of 1 m (40 inches) above and 0.5 m (20 inches) left, right, and below is recommended for best results. A diagram illustrates the recommended clearances.
2. Hold the wall bracket (B) over the upper edge of the marked area. Mark the locations of holes at the top left, top centre, and top right of the bracket. Remove the bracket and place it nearby. Drill into the marked locations. When drilling into thinner and weaker walls, make 8 mm (0.3 inches) wide holes to match the provided drywall anchors (D). Insert the anchors into the holes and lock them in place with your hammer (not included). When drilling into concrete or similarly firm substrates, make holes that match your anchor bolts (not included).
3. For installation onto thinner and weaker walls, align the bracket with these anchors and fasten it into place using the ST5×35 screws (E) and M6 washers (H). Tighten the screws with your Phillips screwdriver. For concrete or similarly firm walls, align the bracket with the drilled holes and secure it into place using anchor bolts. A diagram shows the wall bracket being attached with M6 washers and M5x35 screws.
4. Hang the fireplace on the wall bracket using its rear hooks. Secure it using the ST4×8 screws (F) and tighten them with your Phillips screwdriver. Diagrams show the back and side view of the fireplace being attached to the wall bracket.

Freestanding Placement

1. Lay the fireplace down on a level surface.
2. Fit the foot brackets (C) into place on the bottom of the fireplace. Secure the brackets using the M6×16 bolts (G) and tighten them with your Phillips screwdriver. A diagram illustrates this step.
3. Place the fireplace at an upright position on a firm and level platform, at least 85 × 13.5 cm (33.5 × 5.3 inches) in area and meeting all the clearance requirements described in the Safety Information.

Operation

Control Panel

The control panel has the following buttons:

• POWER: Turns the appliance on and off.
• FLAME: Toggles among 5 flame colours.
• FLAME ±: Toggles among 5 levels of flame brightness.
• FLAME SPEED: Toggles among 5 flame speeds.
• TIMER: Toggles between standard and timed operation and sets a length of time after which the appliance automatically stops operation.
• TEMP: Activates temperature adjustment and increases the temperature value.
• UP: Increases the temperature value.
• DOWN: Decreases the temperature value.
• HEATER: Controls the heating fan.

There is also a Main Power Switch with ON and OFF positions.

Remote Control

The remote control has the following buttons:

• POWER: Turns the appliance on and off.
• HEATER: Controls the heating fan.
• FLAME ±: Toggles among 5 levels of flame brightness.
• FLAME: Toggles among 5 flame colours.
• TEMP: Increases the temperature value.
• FLAME SPEED: Toggles among 5 flame speeds.
• HOURS: Toggles between standard and timed operation and sets a length of time after which the appliance automatically stops operation.

Standard Operation

1. Connect the fireplace to a compatible and well-grounded wall socket. (Do not use a 3-to-2 prong adapter or ungrounded extension cord.) Flip the main power switch to ON to activate the control panel and remote control. Press POWER to turn on the appliance and an artificial flame will ignite behind the window.
2. Press HEATER. The heating fan will start operating at low power and the LED screen will display “LL”. Press HEATER again to activate high power and the LED screen will display “HH”. Press HEATER again to turn the fan off and the LED screen will display "00". Cool air will blow for a short time to protect the heating units and then automatically shut off.
3. Press POWER again and the flame will disappear.
4. Flip the main power switch to OFF and disconnect the appliance from the power source.

Timed Operation

To set the number of hours after which the appliance automatically ceases operating, press TIMER on the control panel or HOURS on the remote control. Each time you press either button increases the time by 1 hour up to a maximum of 8 hours (“8H”). The appliance will then work for the selected amount of time and then automatically shut off, resetting to standard untimed operation.

Flame Adjustment

To toggle among 5 flame colours, press FLAME.

To adjust the flame brightness, press FLAME±. Each time you press this button increases the brightness by one level up to a maximum of Level 5. Press this button a sixth time to return to the lowest level of brightness.

To adjust the flame speed, press FLAME SPEED. Each time you press this button increases the speed by one level up to a maximum of Level 5. Press this button a sixth time to return to the lowest speed.

Temperature Adjustment

If using the control panel, press TEMP to activate temperature adjustment. To increase the power of the heating units, press TEMP again or UP immediately. Each time you press either button increases the temperature by 1°C (1.8°F) up to a maximum of 35°C (95°F). Press either button again to return to 15°C (60°F). To decrease the temperature, press DOWN immediately. Each time you press this button decreases the temperature by 1°C (1.8°F) down to a minimum of 15°C (60°F). Press this button again to return to 35°C (95°F).

If using the remote control, press TEMP to increase the temperature. Each time you press this button increases the temperature by 1°C (1.8°F) up to a maximum of 35°C (95°F). Press this button again to return to 15°C (60°F).

Maintenance

• When the remote control runs out of power, slide the battery case out by pressing its access button and replace the dead battery with a new CR2025 3V lithium coin battery. Hold its clasp closed as you reinsert the case and then release to lock it in place. Diagrams illustrate the battery replacement process.
• Unplug your fireplace and clean its exterior periodically. For the vents, dust them with a soft dry cloth or vacuum cleaner. For any other exterior parts, wipe them with a soft damp cloth. Do not use abrasive cleaners, caustic chemicals, or liquid sprays.
• Check the parts for any looseness, wear, or damage. Tighten, repair, or replace any problematic parts before further use.

Troubleshooting

The heating fan may shut off automatically if its sensors detect that it is at risk of overheating. Flip the main power switch to OFF and unplug the appliance. Wait at least 15 minutes as it cools down. Once the vents are cool, remove any dirt or blockage as instructed above. Plug the fireplace back in and restart it.

Contact Us

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