LA GARD ComboGard Pro 39E Electronic Lock Setup Instructions and Guide

Introduction

ComboGard Pro locks can be configured using the ComboGard Pro Setup software or through a series of keypad commands. This document covers configuration using both methods.

The ComboGard Pro Lock has three states of operation: Factory Default, Manual Setup, and Active. Locks are shipped from LA GARD in Factory Default state with no users or features enabled.

Factory Default

The lock must be in the Factory Default state to be programmed by PC software. In this mode:

Pressing the '1' key opens the lock.
Pressing the '0' key prompts the ComboGard Pro Setup software to send configuration settings, or holding it places the lock into Manual Setup.
All other keys perform no function.

Manual Setup

The lock can be configured using the keypad only.

Active

To activate the lock and freeze the configuration, the Manager combination must be changed.

Programmable Lock Features

MODES

Multiple modes can be selected:

Silent Alarm (Alarm Box Required - P/N 2789NC): Sends a signal to an outside alarm system via the LA GARD Alarm Box.
Dual Mode: Requires two combinations to open the lock. Manager Commands 1,2,3,7 and 9 can be performed using the Manager combination alone. In "Dual Mode and [User + Manager] to access Manager Menu", two combinations are required for all lock functions except to Change Combination. A valid User combination must be entered first, followed by the Manager combination.
Time Delay Override: User 9 can override the delay period if active.

EXTERNAL SIGNALS (Alarm Box Required - P/N 2789NC)

Only one External Signal type may be selected. An external input signal to the Alarm Box will either disable the lock from opening, override the time delay, or enable the remote override, depending on the selection:

External Signal disables lock opening with a valid combination.
External Signal overrides Time Delay (only available if enabled using Setup software).
External Signal enables Remote Override (only available if enabled using Setup software and with Lock code level 39E v1.09 or higher).

TIME DELAY

Delay Period: 1 - 99 minutes
Open Period: 1 - 19 minutes

Note: If Time Delay is not selected, this feature is inactive and may be enabled later (Refer to Manager Instructions 732.018).

COMBINATION LENGTH

A combination length from six (6) to nine (9) digits may be selected. For VdS Class 2 and EN 1300 Class B certification with the duress alarm feature, a combination length of 7 digits or longer is recommended.

Lock Users

Manager

Open Lock
Change Combination
Enable/Disable Users
Delete Users
Set Time Delay Values
Audit Lock

Up to 9 Users

Open Lock
Change Combination

Standard Lock Features

Wrong Try Penalty

Four (4) consecutive invalid combinations initiate a five (5) minute delay penalty.
During the penalty period, the LED flashes every ten (10) seconds. If any key is pressed, the lock flashes the LED and beeps three times.
After the penalty period, two (2) consecutive invalid combinations initiate another five (5) minute penalty period.

Low Battery Warning

Repeated audio/visual signals (LED flashes/beeps) during lock opening indicate a low battery that should be replaced immediately.
If the battery level is too low to operate the lock safely, pressing any key will initiate the low battery warning. The battery must be replaced before the lock will operate.

Audit Records

The lock records the last 63 events in non-volatile memory.
The audit file cannot be deleted from the lock.
Only the Manager can audit the lock.
ComboGard Pro auditing software and an Interface Adapter are required to retrieve a lock audit.

Lock Operating Conventions

In Dual Mode, two combinations are required to open the lock. Manager Commands 1,2,3,7 and 9 can be performed using the Manager combination alone.
In "Dual Mode and [User + Manager] to access Manager Menu", two combinations are required for all lock functions except to Change Combination. A valid User combination must be entered first, followed by the Manager combination.
Note: For all lock functions to require two combinations, setup must be performed using ComboGardPro Set Up Software v.5.2.0.116 or higher, available on locks with 39E code level .669 or higher.
The lock must be opened within 4 seconds once a valid combination has been entered.
To open a container with a Swing Bolt Lock, turn the container handle to the open position and open the door.
To open a container with a Dead or Spring Bolt Lock, turn the keypad or dial to retract the bolt and open the door.
When closing a container, verify that it has been secured.

Lock Responses

Standard Operations

Entry Devices with LEDs respond with both LED flashes and beeps.
Single signal (1 LED flash, 1 beep) indicates operation complete.
Double signal (2 LED flashes, 2 beeps) indicates entry is valid or accepted.
Triple signal (3 LED flashes, 3 beeps) indicates entry is invalid or not accepted.
Note: The 8130 Entry Device (no LED) responds with beeps only.

Additional Operations

Delay Period: The LED will flash once every second.
Open Period: The LED will flash twice a second, and the Entry Device will beep every 10 seconds.
If any key is pressed, the Lock will flash the LED and beep three times.
Penalty Period: The LED will flash every ten (10) seconds.
Low Battery Warning: During a Lock opening, the LED will flash and Entry Device will beep repeatedly.

Super Master Reset (SMR)

SMR resets the lock to factory state, but the SM code remains unchanged. The default code of 5-5-5-5-5-5-5-5 must be changed before the Manager default code is changed, or the Super Master Reset function will be permanently lost.

Process:

Press and hold the '0' key for 3 seconds. The lock beeps twice and the LED remains ON.
Enter the default code of 5-5-5-5-5-5-5-5. Press and hold the last digit until the unit gives a double beep. Command Menu access is granted.

SMR Command Options:

Press [0] = Change Code (1 time use): Enter current default Super Master code (5-5-5-5-5-5-5-5), then enter the new Super Master code (e.g., 8-8-8-8-8-8-8-8) followed by a double beep. Re-enter the new Super Master code to confirm. The SMR code is set. Note: Once the default code is changed, it cannot be changed again; a reset box is required.
Press [8] = Reset the Lock: The lock signals a long beep to indicate it was reset.
Pressing any other key ends the operation with 3 beeps.

Programming the Lock Using Setup Software

The ComboGard Pro Setup software allows the Manager to install Users, assign combinations, select modes of operation, and configure other parameters. Settings are uploaded using a Serial (P/N 42150) or USB (P/N 707010) Interface adapter and a programming cable (P/N 42145 or P/N 43087).

Configure Lock Settings

Start the Setup Program:

Select the CGP Setup icon from the desktop or follow these steps: Start icon -> Programs -> LA GARD -> LA GARD CGP -> ComboGard Pro Setup.
The Setup Main Menu screen will be displayed (Figure 1).

Figure 1: Screenshot of the ComboGard Pro Setup Software Main Menu.

Select the COM Port

The Setup program identifies available COM Ports. You must select the COM Port for communication each time you start the program.

Access the Device Manager to determine the COM Port:

Right-click on My Computer, select Manage.
In the Computer Management window, under System Tools, select Device Manager.
From the Device Manager list, select Ports (COM & LPT). The list of communication and printer ports will be displayed.

Figure 2: Screenshot of the Windows Computer Management utility showing the Device Manager with Ports (COM & LPT) expanded, listing available serial and USB ports.

If using a Serial Adapter, identify the standard Serial COM Port (described as "Communications Port"). If using a USB Adapter, the LA GARD USB Interface Adapter is identified as "USB Serial Adapter", and the virtual COM Port assigned to the USB port will follow the device description.

From the Setup software, select the Configuration menu on the Menu bar. The list of available COM Ports will be displayed.
Select the appropriate COM port from the list (Figure 3). For a USB Adapter, select the virtual COM Port; for a Serial Adapter, select the standard Serial COM Port.

Figure 3: Screenshot of the ComboGard Pro Setup Software showing the Configuration menu with COM port selection.

Select Mode(s)

Select operational modes by placing a check mark in the desired options: Silent Alarm, External Signals, and Time Delay. Multiple modes can be selected.

Silent Alarm: Requires a LA GARD alarm box.
Dual Mode: Requires two combinations to operate the lock. At least one additional User with a combination must be installed. The software automatically installs User 1 with the default combination 1-1-1-1-1-1 if no other User(s) are selected (Figure 4).

Figure 4: Screenshot of the ComboGard Pro Setup Software interface highlighting the Dual Mode option and indicating that User 1 is automatically installed.

Time Delay Override: Requires User 9 to be installed. The software automatically installs User 9 without a combination (Figure 5). The Manager can choose to enable the w/Combination option or enroll User 9 via keypad later.

Figure 5: Screenshot of the ComboGard Pro Setup Software interface highlighting the Time Delay Override option and indicating that User 9 is automatically installed without a combination.

Select Combination Length

To change the Combination Length, use the up and down arrows. A length of 6 to 9 digits can be selected (Figure 6). Caution: For VdS Class 2 and EN 1300 Class B certification with the Silent alarm feature, a combination length of 7 digits or longer must be selected.

Figure 6: Screenshot of the ComboGard Pro Setup Software showing the Combination Length selection.

Select External Signals (Alarm Box required - P/N 2789NC)

Select options by placing a check mark: Disable Opening, Remote Time Delay Override, or Remote Override (Figure 7).

Disable Opening: Input signal disables lock opening by a valid combination.
Remote Time Delay Override: Input signal disables the time delay, allowing lock opening by any valid combination.
Remote Override: Available with Lock code level 39E v1.09 or higher, typically used by the banking industry. Input signal enables lock opening with one valid combination. If no input signal, two valid combinations are required. Warning: The silent alarm will activate if the lock is opened using the two-combination method.

Figure 7: Screenshot of the ComboGard Pro Setup Software showing the External Signals selection options.

Select Time Delay

Enable the feature by checking the Time Delay On box. Enter the desired time period in the text box or use the up and down arrows. Example: 15 min Delay Period and 5 min Open Period (Figure 8).

Delay Period: 1 - 99 minutes.
Open Period: 1 - 19 minutes.

Note: If Time Delay On is not selected, this feature is inactive and may be enabled later by the Manager.

Figure 8: Screenshot of the ComboGard Pro Setup Software showing the Time Delay configuration with Delay Period and Open Period settings.

Install Users

The Manager cannot be disabled. To install a User, place a check mark in the Installed box next to the User ID. The default is w/ Combination, which can be changed. If the w/Combination box is unchecked, the User is available but must be enabled by the Manager later.

Figure 9: Screenshot of the ComboGard Pro Setup Software showing the User installation screen, with options to install users and set combinations.

Send Settings to the Lock

A LA GARD Interface adapter and programming cable are required.

Connect Entry Device to the lock via the port marked ENT.
Connect power to the lock via the Entry Device (9-volt battery) or a LA GARD battery box/AC Power Adapter to the port marked BAT.
Plug the Interface Adapter with the programming cable into the PC.
Plug the programming cable into the audit/programming port of the Entry Device (Figure 10).
Click the Transmit button in the software (Figure 11).
Press the '0' key on the keypad to begin transmitting configurations (Figures 12, 13, & 14). If the COM port is incorrect, return to the setup window (Figure 2) and reset it. If unsure of the COM port, check the computer's device manager.
Disconnect the programming cable from the Entry Device.
Repeat steps 3-7 for each lock to be programmed.

Figure 10: Diagram illustrating the connection of the programming cable to the Entry Device.

Figure 11: Screenshot of the ComboGard Pro Setup Software showing the 'Transmit' button.

Figure 12: On-screen prompt indicating to press the '0' key on the keypad to start transmission.

Figure 13: On-screen prompt indicating that communications have begun.

Figure 14: On-screen prompt indicating that the lock has been programmed.

Note: If a transmission error occurs, check connections and COM port settings, then resend the configuration.

Save Setup Configuration

Once setup is complete, save the setup file (*.xml) for future use. Click the Save button or on the Files tab and select Save (Figure 15). Name the file and click Save (Figure 16).

Figure 15: Screenshot of the ComboGard Pro Setup Software showing the 'Save' button and the 'Files' tab.

Figure 16: Screenshot of the 'Save As' dialog box for saving setup configuration files.

Activate the Lock

To complete activation and freeze the configuration, the Manager combination MUST be changed. SMR must be set up first or it will be lost.

To change the Manager combination:

Caution: Always perform this operation with the door open!
Press and hold the '0' key until the lock signals twice.
Enter any valid combination within 40 seconds. The lock signals twice, then one long beep (approx. 2 seconds). The lock is now functional but in Setup mode.
Enter the Manager combination and hold down the last digit until the unit signals twice and the LED stays on.
Press '0'.
Enter the NEW combination.
Re-enter the NEW combination to confirm. The lock is now active and the configuration is frozen.
Test unit operation several times before closing the door.

Note: If default combinations are used, they should be changed. New combinations will not be accepted if they vary by only one digit (+/-) from the current combination. Avoid using birthdays or other predictable information.

Note: To change settings after configuration is frozen, the lock must first be reset. Refer to the Reset Lock section.

Program the Lock Using the Keypad Only

Exit Factory State

Caution: Always perform this operation with the door open!

Press and hold the '0' key until the lock signals twice.
Enter the default Manager combination (5-5-5-5-5-5). The lock will open and is now in Manual Setup.

Set Combination Length

Enter the default Manager combination (5-5-5-5-5-5) and hold down the last digit until the lock signals twice and the LED stays on.
Press '8'.
Enter the desired combination length (6, 7, 8, or 9).
Press '0'.
Enter the combination length a second time and press '0' to confirm.
To test, enter the default Manager combination (all fives to the length of the combination). The lock will signal twice and open.

Example: Set combination length to seven digits: Enter 5-5-5-5-5-5 (hold last number) then 8 - 7 - 0 - 7 - 0.

Note: If combination length is changed after users are enrolled, all users will be deleted and must be re-enrolled.

Caution: To maintain VdS Class 2 and EN 1300 Class B certification with the Silent alarm feature, a combination length of 7 digits or longer must be selected.

Configure Lock Modes (Only in Setup Mode, Manager Combination Not Changed)

Enter the default Manager combination (all fives) and hold down the last digit until the lock signals twice and the LED stays on.
Press '8'.
Enter '0' (to maintain the current combination length).
Enter the desired Lock Mode configuration from the chart below.
Enter '0' and re-enter the desired Lock Mode configuration to confirm.

Note: Dual Mode cannot be selected if at least one additional User has not been enrolled. User 9 must be enrolled to use the Time Delay Override function.

MODE	TIME DELAY OVERRIDE	DUAL MODE	DURESS ALARM
0
1	✓
2		✓
3	✓	✓
4			✓
5	✓		✓
6		✓	✓
7	✓	✓	✓

Activate Users

Enter the Default Manager combination (all 5's) and hold down the last digit until the lock signals twice and the LED stays on.
Press '1'.
Enter the User number (1-9).
Enter the NEW User combination.
Re-enter the User combination to confirm.
Repeat steps 1-5 for each User to be added.

Note: If a User is not enrolled during setup, the User is blocked and cannot be added later. New combinations are rejected if they differ by less than 2 digits from existing combinations.

External Signals (Keypad)

When configuring the ComboGard Pro Lock using the keypad only, the Disable Opening option is enabled by default and cannot be changed.

Set Time Delay Values

The Delay and Open Periods may be set up now or later by the Manager. Follow the instructions below or refer to Manager Instructions 732.018.

Enter Manager combination and hold down the last digit until lock double signals release and the LED stays on.
PRESS '9'.
Enter two-digit Delay Period value (00 to 99 minutes) followed by the two-digit Open Period value (00 to 19 minutes).
Re-enter the Delay and Open Period values to confirm.

Activate the Lock (Keypad)