Maytag Top-Loading Washer Use and Care Guide

Safety Information

Your safety and the safety of others are very important. Always read and obey all safety messages.

⚠️ This is the safety alert symbol. It alerts you to potential hazards that can kill or hurt you and others.

Safety messages follow the safety alert symbol and the words "DANGER" or "WARNING."

DANGER: You can be killed or seriously injured if you don't immediately follow instructions.

WARNING: You can be killed or seriously injured if you don't follow instructions.

Important Safety Instructions

• Read all instructions before using the washer.
• Do not wash articles cleaned with gasoline, dry-cleaning solvents, or other flammable/explosive substances, as their vapors can ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable/explosive substances to the wash water.
• Under certain conditions (e.g., unused hot water system for 2+ weeks), hydrogen gas may be produced, which is explosive. Before use, turn on hot water faucets for several minutes to release accumulated gas. Do not smoke or use open flames during this time.
• Do not allow children to play on or in the washer. Close supervision is necessary when children are near.
• Before discarding the washer, remove the door or lid.
• Do not reach into the washer if the drum, tub, or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace parts unless specifically recommended in this manual or in user-repair instructions you understand and can perform.
• Refer to Installation Instructions for grounding instructions.
• WARNING: Do not wash water-resistant or water-repellant clothing. Failure to follow these instructions may result in abnormal vibration, out-of-balance conditions, physical injury, property damage, and/or appliance damage.

Control Panel and Features

Diagram of the Maytag Commercial control panel with numbered features.

1. WASH CYCLE KNOB: Selects wash cycles. Items need to move freely for proper cleaning and to reduce wrinkling/tangling.

2. TEMPERATURE: Senses and maintains uniform water temperatures. Select based on fabric type and soil level for best results. Use the warmest wash water safe for the fabric.

3. OPTIONS: Add or remove options like Extra Rinse (adds a second rinse) or Presoak & Extra Rinse (adds soak period and second rinse), or Presoak (adds soak period to loosen stains).

4. POWER/START/PAUSE BUTTON: Press to start. Press to pause. Press and hold for 3 seconds to cancel a cycle.

5. CYCLE STATUS LIGHTS INDICATOR: Shows cycle progress (Power, Soak/Wash, Rinse, Final Spin/Lid Locked, Done).

6. WATER LEVEL: Selects water level based on load size: Low (small loads), Medium (medium loads), High (large loads), Deep Water (extra-large loads).

Cycle Guide

Choose the cycle that best fits the load being washed for best fabric care. Not all cycles and options are available on all models.

*All rinses are cold.

Using Your Washer

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing waterproof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
• For best performance, heavier items like jeans, towels, and blankets should be placed in first so they are at the bottom of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

IMPORTANT: Add a measured amount of detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

If using liquid chlorine bleach (optional), manually add product to wash water.

Do not overfill, dilute, or use more than 1 cup (236 mL) of liquid chlorine bleach. Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent.

3. Load laundry into washer

Diagram shows garments being loaded in loose heaps evenly around the basket wall, avoiding tightly packing or wrapping large items around the agitator.

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items, such as sheets, around the agitator; load them in loose piles around the sides of the basket. Try mixing different-sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in first. Do not load above agitator cap. Do not load clothes above white inner collar.

4. Add liquid chlorine bleach to dispenser

Diagram shows liquid chlorine bleach being poured into the dispenser.

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add fabric softener to dispenser

Diagram shows fabric softener being added to the dispenser, with a "MAX FILL" indicator.

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer's directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See Max Fill line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling. At that time, water valve will shut off and you will not hear any water entering the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close lid.

6. Select WATER LEVEL

Diagram shows the Water Level dial with settings: LOW, MEDIUM, HIGH, DEEP WATER.

Select the water level appropriate for the amount of clothes you will wash with this cycle. Smaller loads use the Low or Medium water levels while larger loads use the High or Deep Water water levels.

Washer Maintenance

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

Washer Care

Recommendations to Help Keep Your Washer Clean and Performing at Its Best:

1. Always follow the detergent manufacturer's instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which, in turn, may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor free, follow the usage instructions provided above and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer

For optimal cleaning, use chlorine bleach:

1. Open the washer lid and remove any clothing or items.
2. Add 1 cup (236 mL) of liquid chlorine bleach to the wash basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

3. Close the washer lid.
4. Do not add any detergent or other chemical to the washer when following this procedure.
5. Select the PowerWash® cycle.
6. Press the POWER/START/PAUSE button to start the cycle.

NOTE: Do not interrupt cycle.

Cleaning the Fabric Softener Dispenser

After a period of using your washer, you may find some residue buildup in the dispenser. To remove residue from the dispenser, wipe with a damp cloth and towel dry. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

NOTE: The Clean Washer cycle should be used one or two times a year. Check the Tech Sheet for access to the Clean Washer cycle in the Diagnostic Test mode.

Non-Use and Vacation Care

If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer to avoid flooding due to water pressure surge.

Winter Storage Care

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 quart (1 L) of R.V.-type antifreeze in basket and run a wash cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

Transporting Your Washer

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow "Winter Storage Care" directions before moving.
3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.
8. Reinstall bottom shipping cone if available.

Troubleshooting

First try the solutions suggested here or visit our website at www.maytag.com/help. In Canada www.maytag.ca for assistance and to possibly avoid a service call.

Vibration or Shaking

Noises

Water Leaks

Assistance or Service

Before calling for assistance or service, please check "Troubleshooting" or visit www.maytag.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts. These parts will fit right and work right because they are made with the same precision used to build every new MAYTAG® appliance.

To locate FSP® replacement parts or accessories go to www.maytagpartsonline.com.

Questions? Call us toll free at 1-800-344-1274 or in Canada call 1-800-807-6777.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Installation information.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

• Use and maintenance procedures.
• Accessory and repair parts sales.
• Referrals to local dealers, repair parts distributors, and service companies. Maytag designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Maytag Brand Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
1-800-344-1274

Maytag Brand Appliances
Customer eXperience Centre
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-807-6777

Please include a daytime phone number in your correspondence.