Cello 24" FVP LED TV USER Manual

Dear Cello customer

Thank you for purchasing your new 24" Freeview Play HD Television. This TV has many features and incorporates the latest technology to enhance your viewing experience. We recommend that you spend some time reading this instruction manual in order to fully understand these features. Hints and tips to resolve diverse issues are also available in the manual. Read all the safety instructions carefully before use and keep this instruction manual for future reference.

Unpacking / TV accessories

Television

Power cable

Neck / Screws (Screw size ST4 x 12 2PCS)

Stand / Screws (Screw size ST4 x 12 3PCS)

Remote

Batteries

Quick Start Guide

Warranty Card

Installing / Removing the stand feet

Parts

Television

Neck / Screws (Screw size ST4 x 12 2PCS)

Stand / Screws (Screw size ST4 x 12 3PCS)

Stand assembly instructions

1. Place the neck in position as shown, fix it with the supplied screws (ST4x12).
2. Put the stand to the neck of the TV set as shown below.
3. Attach the stand with the supplied screws (ST4x12 3PCS).

The Television is VESA-Compliant and designed to be wall mounted with a VESA-Compliant 200 x 100mm mounting kit. Mount the Television according to the instructions of the wall bracket (Not supplied).

Four mounting holes (Screw size M4 x 8)

Front / Side view TV button controls

Rear view sockets

Installing Batteries in the Remote control

1. Insert 2 x 1.5V AAA batteries making sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends shown in the batterie compartment.

2. Close the batterie compartment cover.

The Remote-Control Operation Range

5 Meters is the normal distance recommended between the Remote control and the TV IR sensor and within 60° in front of the TV. The operating distance may vary depending on the brightness of the room.

Remote control

FPLAY: FREEVIEW EXPLORE APP

SMART TV MENU: CHANGE AUDIO SOURCE (Depending on Devices)

VOICE CONTROL: Pair a device

MUTE: MUTE AUDIO FROM ANY SOURCE

VOLUME: UP/DOWN

4-WAY NAVIGATION: OK TO SELECT

STEP BACK: GO BACK TO LIVE TV FROM HOME

MORE INFO: OPEN PROGRAMME CARD

DELETE: TURN ON SUBTITLES IN FULL-SCREEN PLAYBACK

POWER: ON/OFF

@tv access: @tv access to netgem.tv avenue

NOT IN USE

TV GUIDE: OPEN THE EPG

Search: Access to Search Avenue

PLAYBACK CONTROLS: REWIND, PLAY/PAUSE, STOP & FORWARD

CHANNEL UP/DOWN: PAGE UP/DOWN IN EPG

EXIT: RETURN TO LIVE TV

HOME: RETURN TO MAIN MENU

NUM-PAD: CHANNEL NUMBER & TEXT INPUT

Channel selection options

1. Use the Ch+/- key on the remote control to go up and down the channels.
2. Type in the channel numbers using the numeric keys on the remote control. The number being typed in will appear top left of your screen in red. The TV will tune to the chosen channel. This process can be accelerated by pressing the OK key on the remote control after the channel number is on the screen.
3. Press any of the navigation keys on the remote control to display the channel list. Using the up/down navigation keys on the remote control to scroll to the channel you require. Press the OK key on the remote control to activate.

Display Channel Information

1. Press the Info key on the remote control to display the channel information. Select the settings option in the info bar to turn ON/OFF the subtitles.
2. Select the more info option in the info bar to see more information on the current programme and to see other episodes that are available to watch.

Volume Adjustment

1. Press the Vol+/- key on the remote control to increase and decrease the volume on the TV.
2. Press the Mute key on the remote control to turn off the sound completely. Once the sound is muted, press the mute key or the Vol+ key on the remote control to deactivate the mute function.

Video and Audio connections

This TV supports High-Definition Multimedia Interface (HDMI) and High-Bandwidth Digital Content Protection (HDCP) Protocol.

Always connect a device to the TV with the highest quality connection available. Also, use good quality cables to ensure a good transfer of picture and sound.

An HDMI connection has the best picture and sound quality. One HDMI cable combines video and audio signals.

Connecting an AV device with HDMI cable

Audio/Video devices:

Game Console

Set-top Box

Blu-ray Player / DVD Player / Recorder

HDMI1 & HDMI2

HDMI Cable (not included)

After connecting to an external device (Blu-ray disc player, Game console, Set-top box, or personal computer) with the HDMI cable. Select the HDMI in the source menu and the TV will automatically detect the resolution coming from the device. For the best picture quality adjust the device output resolution up to 1920 x 1080.

Connecting an AV device with a composite cable

Connect the Television to an AV device with the RED = Audio Right / YELLOW = Video / WHITE = Audio Left Cinch connector composite cable. Select the AV source on the Television to view content from the attached device.

HDMI1

HDMI2

VIDEO

L

R

USB1 / Media

Optical audio out

Yellow (Video)

White (L)

Red (R)

AV Cable (not included)

DVD Player / Recorder

Video Camera

Game Console

Set-top Box

VCR

Satellite Receiver

Satellite antenna cable

Connecting a digital audio receiver

Audio Receiver

Audio Cable (not included)

For a better sound quality, you may want to listen to the TV audio output through your Home Sound System or Sound bar. The TV is fitted with an Optional Digital Audio Output. When purchasing a cable, it must be an Optical cable. When the Optical cable is connected to both devices select the source mode optical on the Sound system or Sound bar.

Connecting Headphones

Connect the headphones to the TV's headphone socket. Before using the headphones make the volume is low and then increase to a comfortable listening level.

Long term exposure to loud music may cause hearing damage. It is best to avoid extreme volume when using earphones, especially for long lengths of time.

Earphones Cable (not included)

First Time Installation wizard

When the TV is started for the first time the First Time Installation process will start. Follow the below steps:

1. Connect to an aerial: Connect an aerial coaxial cable (not provided) from your wall socket (linked to a rooftop aerial) to the aerial socket of your TV.
2. Select START: (Select by pressing the OK key on the remote control)

Welcome! You are only a few steps away from a new world of entertainment. Press OK to start. START

3. Connect your smart TV to the Internet: Using your WiFi connection or an ethernet cable (not provided).
4. Ethernet: (Connects automatically when ethernet cable is inserted)

INTERNET CONNECTION

Your device is currently connected via Ethernet cable

Continue with Ethernet cable

Change to Wi-Fi

WIFI (Select your WIFI connection)

INTERNET CONNECTION

Select a Wi-Fi network or "Other Network" to access your home network

Re-scan Wi-Fi network

Connect with WPS

NETGEM-GUEST

NETGEM-TEST

Type in the WIFI Password

Wi-Fi Connection: Enter the Wi-Fi password for "NETGEM-TEST"

1 2 3 4 5 6 7 8 9 0 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ! @ abc #$% Space Delete

Note: the password is case sensitive. For more information, please consult your router guide.

CANCEL JOIN

Select Join to connect

5. Choose your 4 digit pin code

PARENTAL PIN: Give your family a safer TV experience. Enter a four digit PIN code and press OK to continue. Remember to keep a note of your PIN code.

PIN

Confirm

CONTINUE

6. Setup parental control: Choose a four-digit code, using your remote control.

SAFE VIEW: This will prevent children under the age of 15 viewing programmes which may be unsuitable, such as programmes requiring parental supervision or adult content, when tagged as such by broadcasters. You can unlock safe view mode later in settings.

Enable parental control

Disable parental control

7. Scan Freeview channels (Requires step 1 – connect to an aerial)

SEARCHING: Your NetBox is currently looking for TV Channels, please wait. Scanning C47 150 channels true CBBC HD Film4+1 London Live POP Max Tiny Pop Sony Movie truTV Sony Crime

8. Accept the T & Cs: Read and accept the netgem.tv term

TERMS & CONDITIONS: The full terms and conditions can be found at http://www.netgem.com. ACCEPT. Full terms and conditions can also be accessed in settings at any time.

9. Get the mobile app to finish the setup of the smart TV service and enjoy personal TV recommendations, download, and pair your smart TV with the netgem.tv Mobile App. (This step can be skipped by pressing the OK key on the remote control when the word SKIP appears on the screen)

Continue the set up on netgem.tv app

GET IT ON Google play

Available on the App Store

Rakuten TV

Download the netgem.tv app to complete your setup and join netgem.tv.

SKIP

Close

Great, you're almost done! Let's pair your NetgemTV device. Please type in the code shown on your TV: QM Activate Hellos

Reset the TV to factory default settings

If later, you wish to reset the TV to factory default settings. (Please be aware that this option will delete all your preloaded settings)

Press the home key on the remote control and select the cog wheels at the top of the page to access the settings options.

GENERAL Network & Connection TV Channels Recordings & Storage Sound & Picture Advanced

PERSONALISATION Parental Settings Accessibility User Interface Privacy ACTIVATION

Follow steps below (Select by highlighting the option and pressing the OK key on the remote control)

1. Select Advanced
2. Enter the pin code and select CONTINUE
3. Scroll down and select Reset settings
4. Select CONTINUE
5. The TV will Reboot and reset
6. The First-Time installation will appear on the screen

Selecting the Input Source

1. Press the cog wheel key on the remote control once to display the source menu. Select the up/down navigation keys to select the source required. Choose from NETGEM/HDMI1/HDMI2/AV/USB
2. Press the OK key to confirm

Quick Remote-control view

FPlay launches Freeview Explore App

@tv access to netgem.tv avenue

TV Guide

Access to Search Avenue

HOME

Exit

Smart TV menu / Change Audio Source (Depending on Device)

Voice control - Pair a device

Picture options in TV mode (Television)

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the Cog symbol (source/menu) key on the remote control to return to previous menu.

1. Press the Cog symbol (source/menu) key on the remote control twice to access the main user menu.
2. Picture options are the first options available in the menu. Press the OK key to enter the Picture menu options.
3. Picture Mode: Select from Standard/Dynamic/Mild/User
4. Colour Temperature: Select from Normal, Cool (Increases blue tint), Warm (Increases red tint)
5. Aspect Ratio: Select from 4:3/16:9/Zoom1/Zoom2/Just scan/Point to Point

PICTURE Contrast 50 Picture Mode Standard Brightness 50 Color 50 Sharpness 50 Tint Color Temperature Normal Aspect Ratio Just Scan Noise Reduction Middle

OK Enter Select X EXIT

Sound options in TV mode (Television)

1. Press the Cog symbol (source/menu) key on the remote control twice to access the main user menu.
2. Press the right navigation key to access the Sound menu.
3. Sound Mode: Select from Standard/Music/Movie/Sports/User
4. Balance: Using the left/right navigation key select your preference of audio balance.
5. Auto Volume: This feature automatically adjusts the audio level when the TV is turned on.
6. Surround sound ON/OFF
7. SPDIF select from AUTO/PCM (AUTO is the default setting)

SOUND Treble 50 Bass 50 Balance 0 Auto Volume Off Surround Sound Off SPDIF MODE Auto

OK Enter Select X EXIT

Time options in TV mode (Television)

1. Sleep Timer: Select between 10 -240 minutes
2. Auto Sleep: Select between 3Hrs/4Hrs and OFF

TIME Sleep Timer Off Auto Sleep 4Hours

OK Enter Select X EXIT

OPTION setting in TV mode (Television)

1. Language setting: Select your language
2. Home mode: Select between Home/Max economy/Max brightness
3. Backlight: Adjust the backlight setting
4. Software Update(USB): Used by technicians to upgrade the TV software during maintenance
5. Reset: This setting will revert the TV software back to factory settings. All settings will be set to factory defaults.

OPTION OSD Language English HOME MODE Home mode OSD Time 15 Seconds Backlight 8 Software Update (USB) Reset

OK Enter Select X EXIT

Freeview play EPG

Freeview Play, integrating Freeview HD TV, online catch-up TV and on-demand services into one single TV platform. You can get all the TV you want from the BBC, ITV, Channel 4 and Channel 5, plus a range of smaller broadcasters. What's more, you get BBCiPlayer, All 4, My5 and UKTVplay plus other catch-up services, all without paying a subscription.

NOW ON TV

Defenders UK Series 1: Episode 6 News and Factual 45m The team investigate a factory fire that rages out of control for several hours.

one itv BBC Newsroom Live 18/09/2019 This Morning Undercover Boss USA 10:30 11:05 5 Jeremy Vine 09:15 Super 10:50 FREEVIEW PLAY BBC iPlayer itv My5 stv

Time Team Series 18: Episode 1 LIVE TODAY 18 SEP, 12:00-13:00 Lifestyle Reservoir Rituals: The team wade through the mud of a drained reservoir in Devon, the site of a newly discovered stone henge. This is the 200th edition of the hit archaeological show. [S]

11:00-12:00 24 4 weeney The Professionals 11:25 11:25-12:30 25 Forbidden History Series 2: Episode 2 26 Be little B... littleB... littleB... 11:10- 11:25- 11:40 27 v2 es Show Superstore 28 11:25-11:50 12:00-13:00 Tonic Studio Perfect Pocket: 13:00-14:00 The Saint 12:30-13:35 Koj. 13:35 Time Team Time Team Series 18: Episode 1 Series 18: Episode 2 Income... 12:00-13:25 The Real Housewives... 12:25-13:20 The Bachelor 13:20-14:20 Emmerdale 13:15-13:45 Speechless Brooklyn... Brookl 12:30-13:00 13:00-13:30 13:30-14 Superstore Dress To Impress 11:50-12:15 he Big Bang.. The Big Bang... 11:30-12:00 :00-11:30 12:15-13:15 Speechless 12:00-11:30

The EPG looks much like what you'd find on any modern Freeview HD TV, with a grid of channels and programmes on which you can check not only what's on today but what's coming up later in the week. However, where a normal EPG only scrolls forwards, the

The Freeview Play EPG can go backwards, too. You can scroll back or search to look for programmes that have already aired, and when you select one the EPG will open it automatically from within the appropriate catch-up TV app. It can be a faster, more convenient way to find something you missed than manually checking out different catch-up apps and trying to dig out the right episode. Freeview Play allows you to look back through up to the last seven days of broadcasts.

netgem.tv

TOP APPS

Freeview Play netgem.tv myrecordings

The Kid Who Would be... 2h Action, Adventure, Fantasy Old school magic meets the modern world in the epic adventure THE KID WHO WOULD BE KING. Alex thinks he's just another nobody, until he stumbles on the mythical Sword in the Stone, Excalibur. Now, he must unite his friends and enemies into a band of knights...

EROS Rakuten TV YouTube EROS Hayu FAM ARMY reality on demand Rakuten TV YouTube ErosNow HayU Fail Army ESPORTS ESPORTS ESL

In addition to the UK free-to-air players from broadcasters the BBC, ITV, Channel 4, Channel 5 and UKTV, the service includes Amazon Prime Video, YouTube, Rakuten TV, Hayu, Hopster, Trace TV and others.

netgem.tv app

The best shows recommended for you.

Cast any shows to your TV.* *requires a netgem.tv device.

Find Live TV programmes to watch.

Everything is under control.

TV Guide

Remote Control

Favourite Channels

BBC One London BBC News at Six Top Gear Trending now Multiple Sources- All Channels 503601 Now More Than Ever, We Care About You GOT Cast Traile Richard Osman's House of Games Cast to Amazon Instant Box Office Cast to Amazon Prime News London Rakuten TV

The netgem.tv mobile app is the perfect way to take full advantage of netgem.tv.

Download the netgem.tv app from Google playstore / apple store otv Register the TV with the netgem.tv app and enjoy the features below

1. Cast any selected video to your TV from apps such as Amazon Prime / Rakuten TV.
2. Use your mobile as Remote control
3. For more info on the netgem.tv app go to https://www.netgem.co.uk/#

Alexa Voice control

How to set up the TV voice control with Amazon Alexa

Notice: You need to have a registered Amazon Alexa device installed to be able to use this feature.

Turn on your TV.

Press the voice activation key on the remote control to activate the Alexa voice control. The Voice activation key is situated third row down on the top left of the remote control.

Voice activation key

The activate Voice control menu will show on the screen. Follow these instructions on your smartphone/tablet/ web browser to use the Amazon Alexa device to control the TV.

ACTIVATE VOICE CONTROL Use an Amazon Alexa device to control your TV: 1. Open the Alexa app on your phone and navigate to Skills 2. In the search field type netgem.tv and press Search 3. Tap on the "netgem.tv" skill and select Enable 4. Type the code below in the input field and press OK JFSCPE When the pairing is successful, this page will update.

CANCEL

You will now be prompted to pair your Netgem TV skills app with your TV using the activation code shown on the TV screen.

Type in the activation code on your phone and press OK.

ACTIVATE VOICE CONTROL Use an Amazon Alexa device to control your TV: 1. Open the Alexa app on your phone and navigate to Skills 2. In the search field type Netgem TV and press Search 3. Tap on the "Netgem TV" skill and select Enable 4. Type the code below in the input field and press OK NNQINT When the pairing is successful, this page will update.

Welcome to Netgem TV Voice Control To link your set-top box to your Netgem TV application for Alexa: 1. Go to your set-top box and press the GREEN key for 3 seconds 2. Follow the steps there and when presented, input the 6-letter code from your TV screen in the field below and press OK when ready. OK

TV Screen Smart Phone

A VOICE CONTROL ACTIVATED pop up will show on the screen. Press DONE to complete the Alexa voice control setup procedure.

VOICE CONTROL ACTIVATED Congratulations! Voice control is now activated and your Alexa is linked to your device. Press OK to close this menu and follow the instructions on your mobile to complete the skill setup. Please visit http://www.netgem.co.uk/alexa for a list of commands and tips on using your voice to control your device. DONE

Your voice control is now activated, and you can start using Alexa with your TV.

Alexa voice commands for your TV

To go to a TV channel

Alexa, go to BBC One

Alexa, tune to Channel 103

Alexa, change to ITV

Search in Live TV content

Alexa, to Search EastEnders

Alexa, to find programme called Frasier

Alexa, to search for Peppa Pig

Watch Live TV Programme

Alexa, watch Homes Under the Hammer

Play a content from any app that is available in the Hubs

Alexa, play Grand Tour

Launch App

Alexa, to launch Amazon Prime Video

Alexa, go to Hopster

Alexa, to Start Radioline

Pause/ Play Alexa,

to Pause Alexa, to

Play Guide

Alexa, go to Guide

Changing volume

Alexa, to Mute/ Unmute

Alexa, Other Set volume to 40

Alexa, go to home

Maintenance

Be sure to disconnect the mains plug before cleaning the TV.

1. Use a soft dry cloth to wipe away the dust from the screen and plastic surfaces

2. Use warm soapy water to get rid of stubborn marks. Soak the cloth then wring it until almost dry before wiping the TV.

3. After cleaning allow any dampness on the screen to dry before switching on the TV

Important Note:

1. Never use alcohol, benzine, paint-thinner, cleaning fluid or other chemicals

2. Do not use compressed air to remove dust

Trouble shooting

Warning: Under no circumstances should you try to repair the TV by yourself, as this will invalidate the warranty. Do not remove the rear cabinet of the TV as there is a risk of electric shock. If a fault occurs, first check with the points listed below before calling the service help line (03334330312) for assistance.

Technical Specifications

Safety Warnings

• Read all the instructions carefully before using the TV and keep them for future reference
• If you pass the TV onto a third party make sure to include this instruction manual
• Make sure that the voltage marked on the black rating label on the rear of the TV matches your mains voltage

Safety

• Always disconnect the unit from the mains supply before connecting / disconnecting other devices or moving the TV
• Unplug the TV from the mains socket during a lightning storm

Mains Cable

• If the mains cable is damaged it must be replaced by the manufacture, its service centre, or similarly qualified persons in order to avoid a hazard

Damage

• Inspect the TV for damage after unpacking

• Do not continue to operate the TV if you are in any doubt about it working normally, or if it is damaged in any way – switch off, disconnect from the mains supply and call the service help line

Interference

• Do not place the TV on or near appliances which may cause electromagnetic interference. If you do it may adversely affect the operating performance of the TV and cause distorted picture or sound

Optimum Viewing

• View the TV in moderate light to prevent eye strain. It is recommended to watch the TV from a distance 3 – 7 times the screen height

LED Screen

• The LED / QLED screens are manufactured using high precision technology. However, some tiny black dots/ or bright dots (red, blue, or green in colour) may constantly appear on the screen. These points are generated in the LED Screen manufacturing process.

Location

• The TV must be placed on a flat stable surface and should not be subjected to vibrations
• The mains socket should be located close to the TV and should be easily accessible
• This TV is designed for indoor use only

Temperature

• Avoid extreme degrees of temperature, either hot or cold. Place the unit well away from heat sources such as radiators or gas / electric fires
• Avoid exposure to direct sunlight and other sources of heat

Naked Flames

• Never place any type of candle or naked flame on the top of or near the unit

Moisture

• To reduce the risk of fire, electric shock or product damage, do not expose to the TV to rain, moisture dripping or splashing. Keep containers such as cups or vases filled with liquids

Ventilation

• To prevent the risk of electric shock or fire hazard due to overheating, ensure that curtains and other materials do not obstruct the ventilation vents.
• Do not install or place this TV in a confined space. Ensure the TV is well ventilated
• Make sure that there is a gap of at least 10cm on both sides and a gap of 20cm at the top.

Headphones

• Listening to loud sounds for prolonged periods of time may permanently damage your hearing

Batteries

• Please keep the batteries for the remote control away from young children
• Please dispose of the batteries correctly by following the guidance in this manual

Electronic waste recycling

This sign indicates that this product may not be disposed of with your regular household waste. The recycling and separate collection of such products is your responsibility. Please drop off the above-mentioned waste at a designated place for recycling electronic waste. If you do not know where to drop off, your electronic waste for recycling please contact your local council office or household waste collection service.

Hg Cd Pb The crossed out wheeled bin symbol indicates that batteries and / or accumulators must be collected and disposed of separately from household waste.

If the battery of accumulator contains more than the specified values of Lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery directive (2006/66/EC), then the chemicals symbols for Lead (Pb), mercury (Hg), Cadmium (Cd) will appear below the crossed out wheeled dust bin symbol

Pb

By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programs available in your country, please contact your local city or council office.

CE This appliance complies with the European Safety and Electrical directives. It fulfills the following EU regulations: