Panasonic Video Intercom System Operating Instructions
Models: VL-SV74, VL-MV74
1. Introduction
Thank you for purchasing a Panasonic product. Please read this document before using the product and save it for future reference. Carefully read the information found in the section titled "For your safety" in particular. This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. Installation Guide is supplied separately.
1.1 Model Composition
The system is composed of a Main Monitor Station (VL-SV74, VL-MV74) and a Door Station (VL-V524). The VL-SV74 can be configured as an extension monitor. The VL-MV74 is the main monitor.
1.2 Accessory Information
Accessories for installing the main monitor and the doorphone are described in the supplied Installation Guide.
1.3 Additional/Replacement Accessories
Contact your Panasonic dealer for sales information. As of April, 2019:
Accessory Item | Order Number | Number of Devices That Can Be Connected |
Door Station (referred to as "doorphone" in this document) | VL-V555 (surface mount) VL-V554 (surface mount) VL-V554U (flush mount) VL-V522L (surface mount) VL-V524 (surface mount) | Max. of 2 |
Lobby Station*1 | VL-V591 | Contact your building manager for more information. |
Video Intercom System for Apartment Complexes | VL-V901 and VL-V700 series | Contact your building manager for more information. |
Video Intercom System – Lobby station/Distributor | VL-VM series/VL-VM701 | - |
Extension monitor | VL-MV74*2 | Max. of 3 (not including the main monitor) |
Flush mount box (for VL-V524) | VL-MB524 | - |
*1 Contact your building manager for more information.
*2 Comes in silver and white.
Note: The specifications differ depending on the models of doorphone and lobby station. The following functions are not available for the VL-V524 (supplied doorphone), VL-V522L, and VL-V591: VL-V591: Monitoring the outside with the doorphone (page 13), VL-V591: Doorphone LED lights' illumination settings (page 19), VL-V591: Doorphone backlight compensation settings (page 19), VL-V524/VL-V522L/VL-V591: Wide/zoom settings and zoom position settings (page 11).
1.3.1 Compatible Panasonic PBXs
This unit can be used with Panasonic PBXs (page 17). Consult your dealer for more information.
Compatible Panasonic PBXs*1 |
KX-TDA30/TDA100/TDA100D/TDA200/TDA600 series |
KX-TDE100/TDE200/TDE600 series |
KX-NS300/NS500/NS700/NS1000 series |
KX-NSX1000/NSX2000 series |
*1 As of April, 2019.
1.4 General Information
In the event of problems, contact your equipment supplier. After removing the product, store, dispose, or recycle packaging as necessary. Note that certain types of packaging may be a suffocation or choking hazard. Available products differ by region. In this document, model number suffixes are omitted unless necessary. Functions listed are for the supplied main monitor; functions for doorphone and lobby station may differ. Design and specifications are subject to change without notice. Illustrations may vary slightly from the actual product.
House Mode and Apartment Mode
The main monitor can be configured for two modes: House mode (stand-alone system) and Apartment mode (connected to a larger system like a VL-V901 lobby station). This document primarily describes House mode operations. Apartment mode operations are detailed in section 12, "VL-V901 Basic Operations", and supplemental information available at https://panasonic.net/cns/pcc/support/intercom/v900.
For Europe
For information on Compliance with EU relevant Regulatory Directives, contact Panasonic Testing Centre, Panasonic Marketing Europe GmbH, Winsbergring 15, 22525 Hamburg, Germany. Visit http://www.ptc.panasonic.eu/doc.
Ecodesign Information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No. 801/2013. Visit www.ptc.panasonic.eu/erp for details on energy-related products and power consumption in networked standby. The device is classified as a HiNA device.
Graphical Symbols for Use on Equipment and Their Descriptions
Symbol | Description |
1 | Alternating current (A.C.) |
2 | Direct current (D.C.) |
3 | Protective earth |
4 | Protective bonding earth |
5 | Functional earth |
6 | For indoor use only |
7 | Class II equipment (protection against electric shock relies on Double Insulation or Reinforced Insulation) |
8 | "ON" (power) |
9 | "OFF" (power) |
10 | Stand-by (power) |
11 | "ON"/"OFF" (power; push-push) |
12 | Caution, risk of electric shock |
1.5 Symbols, Expressions, and Styles
The following symbols, expressions, and styles are used in this document:
Item | How it is expressed | Example |
Text displayed on the product's display | Text is displayed in a special font, usually enclosed in quotation marks | "Initial settings" |
Icons displayed on the product's display | Black-and-white illustration of icon is used | [Icon Illustration] |
Buttons with printing on them or near them | Button printing is displayed, usually wrapped in thick brackets | [TALK] |
Soft keys | Black-and-white illustration of the corresponding soft key icon is used | [Soft Key Icon] |
Procedures | Usually written in an abbreviated style. The verb may be omitted. Unless otherwise stated, all procedures are for both the main monitor and extension monitor. | Main monitor/extension monitor example: [Menu Button] → "Display" → [OK] "Brightness" Meaning: Press the soft key under the displayed [Soft Key Icon], press the soft keys under the displayed [▲] and [▼] soft key icons to select "Display", press the soft key under the displayed [OK] soft key icon, and then press [▲] or [▼] to select "Brightness". |
1.6 Trademarks and Registered Trademarks
The software of this product is based in part on the work of the Independent JPEG Group. All other trademarks identified herein are the property of their respective owners.
2. Important Information
2.1 For Your Safety
To prevent severe injury or loss of life or property, and to ensure proper and safe operation, read this section carefully. WARNING: Preventing fire and electric shock. Use only the specified power source. Do not attempt to disassemble or modify the product. Never touch the power plug with wet hands or during an electrical storm. Do not use the product in areas exposed to rain, moisture, steam, oily smoke, or excessive dust. Do not place objects on power cables or allow cables to be pulled or bent. Do not overload power outlets. Never put metal objects inside the product or spill liquid on it. If metal objects enter or the product becomes wet, unplug and contact a service center. Completely insert the power plug; do not use damaged plugs or outlets. Regularly remove dust from the power plug. Unplug if the product emits smoke, an abnormal smell, or unusual noise, or if dropped/damaged. Hold the main body of the power plug when unplugging.
CAUTION: Do not use in unstable areas prone to strong vibrations. Do not put your ear near the speaker, as loud sounds may cause hearing impairment.
2.2 Important Safety Instructions
Follow basic safety precautions to reduce the risk of fire, electric shock, or personal injury. 1. Do not use near water (e.g., bathtub, wash bowl, kitchen sink, wet basement). 2. Use only the provided power cable. SAVE THESE INSTRUCTIONS.
2.3 For Best Performance
Environment: Keep away from electrical noise generating devices. Do not expose to direct sunlight or heat sources. Do not place in rooms with temperatures below 0 °C or above 40 °C. Avoid damp basements. Do not install in locations with sudden temperature changes to prevent condensation. High electrical fields may cause disturbances.
2.4 Other Important Information
The power plug is the main disconnect device; ensure the power outlet is accessible. Privacy and Rights of Portrait: Consider others' privacy rights when installing or using the doorphone. "Privacy" is the ability to control information disclosure. "Rights of portrait" is the right to prevent unauthorized use of one's image.
Observe legal regulations (data protection, video surveillance) in your country. The main monitor's internal memory records personal information (image recordings). Panasonic is not liable for damages arising from exposure of recorded information. Disclaimer: Recorded data may be altered or deleted due to incorrect operations, static electricity, accidents, or malfunction. Panasonic is not liable for damages resulting from loss or alteration of recorded images. Requesting Repairs: Initialize the monitor/extension monitor before sending for repair to delete all saved information [*1]. Even if not initialized, memory may be cleared during repair. If operations cannot be performed due to malfunction, consult the place of purchase. Note for Product Disposal, Transfer, or Return: This product stores private information. Erase recorded images from memory before disposal, transfer, or return to protect privacy. All recorded images can be erased by initializing the main monitor/extension monitor [*1]. [*1] Main monitor/extension monitor: perform "Factory Setting" in "Initialize settings" (page 22).
Information on Disposal in Other Countries outside the European Union: The symbol [*1] is valid only in the EU. For disposal, contact local authorities or a dealer. Others: The product cannot be used when power fails. Recorded images may be lost due to mishandling, electric shock, or power interruption during use. Panasonic may not be liable for damages due to external factors like power failures. If stopping use, remove the monitor and doorphone from walls to prevent falling.
2.5 For India Only
Declaration of Conformity: The product conforms to E-Waste (Management) Rules regarding reduction of hazardous substances. Hazardous substance content (exemptions listed in SCHEDULE II): Lead (Pb) – not over 0.1%; Cadmium (Cd) – not over 0.01%; Mercury (Hg) – not over 0.1%; Hexavalent chromium (Cr6+) – not over 0.1%; Polybrominated biphenyls (PBBs) – not over 0.1%; Polybrominated diphenyl ethers (PBDEs) – not over 0.1% by weight.
Disposal Information: For recycling, return the product to an authorized collection center, registered dismantler, or recycler. Visit the Panasonic website for collection center information or call the service helpline: 1800 103 1333 or 1800 108 1333. Website: http://www.panasonic.com/in/corporate/sustainability/panasonic-india-i-recycle-program.html
3. Preparation
3.1 Controls
3.1.1 Doorphone
Controls:
- 1. Lens cover
- 2. Camera lens
- 3. LED lights: Used to illuminate the visitor's face or the area in front of the doorphone so that the visitor's face can be seen in the dark.
- 4. Call button and indicator: Lights when the power is on for the connected main monitor.
- 5. Microphone
- 6. Speaker
Doorphone Image Quality: Image quality depends on installation environment, settings, lighting conditions, and time of day. See page 25 for more information.
3.1.2 Main Monitor/Extension Monitor
Controls:
- 1. Display (page 11)
- 2. Play lamp (blue): Lights when there is an unplayed image. Turns off when the unplayed image is displayed.
- 3. Speaker
- 4. Play button [Play]: Press to display the image playing screen when the main monitor is idle. Can also be used as a soft key (page 10).
- 5. TALK button [TALK]
- 6. Page button [Page]: Press to page extension monitors or transfer calls when the main monitor is idle. Can also be used as a soft key (page 10).
- 7. Unlock button [Unlock]
- 8. Menu button [Menu]: Press to display the setting screen when the main monitor is idle. Can also be used as a soft key (page 10).
- 9. OFF button [OFF]
- 10. Monitor button [Monitor]: Press to monitor the outside when the main monitor is idle. Can also be used as a soft key (page 10).
- 11. Microphone
- 12. Volume button [Volume]: Press to adjust ring volume when idle or during an incoming call. Press to adjust receiver volume while talking or monitoring (page 10).
- 13. RESET button: If the main monitor is not operating correctly, press the [RESET] button with a pointed object to reset it. Recorded images and configured settings are not affected.
3.2 Using the Display
3.2.1 Main Monitor - Display Information
Image Viewing Screen:
- 1. Status icons (page 11): Indicate calling, monitoring, or call status. [*1] indicates the device number.
- 2. Soft key icons (page 10)
Status Icons (Main Monitor):
- Indicates which doorphone is calling, monitoring, or on a call. [*1] indicates the device number.
- Indicates there is a call from the doorphone when monitoring or on a call with another device (page 18).
- Indicates that the main monitor is on a call.
- Indicates that a doorphone and a PBX extension are talking.
- Indicates that the main monitor is monitoring.
- Indicates that images are being recorded (page 15).
- Indicates that the doorphone's LED lights are on (page 19).
- Indicates that "Press-to-talk" mode is on (page 13).
3.3 Setting the Language, Date and Time
When using the main monitor for the first time, you will be prompted to set language, date, and time. The play lamp lights if settings are not configured.
- Press the [Turn On] button to turn on the display.
- Press the soft keys under the [▲] and [▼] soft key icons to select the desired language.
- Press [OK].
- Press [OK] again.
- Set the date and time: Press [▲] or [▼] to select an item (year, month, day, etc.). Press [◀] or [▶] to change the setting.
- When finished, press [OK]. A beep sounds and the display turns off.
Changing the Language, Date and Time: You can change these settings later by pressing the [Menu] button and navigating to "Initial settings" using the [▲], [▼], and [OK] soft keys.
Note: Date and time settings may be deleted during a power outage. The time may become out of sync by about 60 seconds per month.
3.4 Wide/Zoom Settings and Zoom Position Settings
These functions are not available for the supplied doorphone (VL-V524). They can be used with optional doorphones (page 4). You can configure how doorphone images are initially displayed: in wide mode (default, full camera image) or zoom mode (images zoomed 2 times larger). You can set different options for when visitors call and when monitoring.
Wide Mode (Default Setting): Images are not zoomed. The full camera image is displayed.
Zoom Mode: Images are zoomed, displayed 2 times larger than wide display. Note: Zoom feature uses digital zoom, which may reduce image quality. When images are recorded in zoom mode, only the zoomed area is recorded.
Selecting Wide or Zoom:
- Press [Menu] → select "Initial settings" → [OK].
- Select "Wide/Zoom settings" → [OK]. If multiple doorphones, select the doorphone to configure → [OK].
- Select the desired setting: "When visitors come" (for calls) or "When monitoring" (for monitoring) → [OK].
- Select the desired display mode → [OK]. A beep sounds, and settings are changed.
- When finished, press [OFF].
Note: If "Zoom" is selected, adjust zoom position so desired objects are centrally displayed. When images are recorded in zoom mode, only the zoomed area is recorded.
Selecting the Zoom Position (Pan/Tilt Position): You can select which area of the image is displayed when zoomed.
- Press [Menu] → select "Initial settings" → [OK].
- Select "Zoom position settings" → [OK]. If multiple doorphones, select the doorphone to configure → [OK]. A zoomed image is displayed.
- Select the desired zoom position → [OK]. A beep sounds, settings change, and the display turns off.
- When finished, press [OFF].
Note: If no operation is performed for 90 seconds, the setting is cancelled and the screen turns off.
4. Talking and Monitoring
4.1 Answering Doorphone Calls
When a call is received, the main monitor and extension monitor ring and display the doorphone image.
To Answer the Call: Press [TALK]. Speak within 50 cm of the microphone. Speak alternatively with the visitor; speaking simultaneously may prevent hearing each other. You can talk for up to 90 seconds. To End the Call: Press [OFF].
Note: Display turns off if no answer within 30 seconds. Displayed images are automatically recorded (page 15).
Features Available During Incoming Calls: Monitoring feature (page 13).
Features Available While Talking: Adjusting wide/zoom and pan/tilt settings [*1], turning operation guide on/off (page 19), adjusting sound/display settings (page 19), using "press-to-talk" (page 13), transferring calls (page 13).
[*1] These functions are not available for the supplied doorphone (VL-V524). They can be used with optional doorphones (page 4).
Press-to-Talk Mode: Useful for clearer conversations in noisy environments. While talking, press and hold [TALK] for about 2 seconds. A beep sounds and [Talk Icon] is displayed. To speak, press and hold [TALK]. [Talk Icon] displays yellow. To listen, release [TALK]. [Listen Icon] displays white. Press-to-talk mode cancels when the call ends.
4.2 Transferring Doorphone Calls
You can transfer a doorphone call between the main monitor and extension monitor.
To Transfer a Call:
- While talking, press [Page].
- If multiple devices, select the device to transfer to → [OK]. To page all devices, select "Call all together" → [OK].
- Page the other party.
- When the paged party answers, ask them to receive the call from the doorphone → [OFF]. To cancel and talk again, press [TALK].
To Receive a Call: When an intercom call is received, press [TALK] to talk to the paging party. When the doorphone image is displayed, talk to the visitor. When finished, press [OFF].
Note: The visitor cannot hear voices during paging.
4.3 Monitoring the Outside with the Doorphone
You can monitor sounds and images from the doorphone using the main monitor and extension monitor.
- Press [Monitor]. If multiple doorphones, select the desired doorphone → [OK]. The doorphone images are displayed.
- Monitor sound and image. You can talk to the monitored party by pressing [TALK].
- When finished, press [OFF].
Note: Sound from your end is not heard at the doorphone. Monitoring is limited to about 3 minutes.
Features Available While Monitoring: Recording doorphone images (page 15), adjusting wide/zoom and pan/tilt settings [*1] (page 19), turning operation guide on/off (page 19), adjusting sound/display settings (page 19).
[*1] These functions are not available for the supplied doorphone (VL-V524). They can be used with optional doorphones (page 4).
4.4 Talking with Other Devices
You can make intercom calls between the main monitor and extension monitor.
To Make a Call:
- Press [Menu].
- If multiple devices, select the device to page → [OK]. To page all devices, select "Call all together" → [OK].
- Page the other party.
- Talk with the paged party when they answer.
- When finished, press [OFF].
To Receive a Call: When an intercom call is received, press [TALK] to talk to the paging party. When finished, press [OFF].
Note: Paging ends after about 30 seconds; intercom calls end after about 90 seconds.
5. Recording and Playing
5.1 Recording Doorphone Images
The main monitor and extension monitor can record doorphone images (still images) from up to 50 calls or monitoring sessions. Images are saved in sets of up to 4 images.
5.1.1 Recording Automatically (Recording a Received Call)
When a visitor calls, the system automatically records 4 images (whether you answer or not). Recording starts about 2 seconds after the call is received. If you do not answer, images are saved as unplayed images, and the play lamp lights. If there are multiple doorphones, incoming calls during talking/monitoring are not displayed/recorded. You must end the current call or stop monitoring. If an incoming call occurs during another incoming call, the number of recorded images from the first caller (4 images) may be reduced. When memory is full, new images overwrite the oldest ones automatically, even if unplayed.
5.1.2 Recording Manually (Recording While Monitoring)
You can manually record images while monitoring. While monitoring, press [Record]. Up to 4 images will be recorded. [Recording Icon] is displayed on the screen.
5.2 Playing Recorded Images
When new (unplayed) images are recorded, the play lamp lights. Manually recorded images can only be played by the device that recorded them.
- Press [Play]. The "Recorded image list" screen is displayed.
- Select "Unplayed images" or "Played images" → [OK]. The most recent image set of the selected type is displayed.
- Browse image sets and images. Available operations include playing all images continuously, browsing older/newer sets, displaying options menu, and returning to the previous screen.
- When finished, press [OFF].
Note: The play lamp turns off when the unplayed image is displayed.
5.2.1 Image Playing Screen
Image Playing Screen:
- 1. Device number
- 2. Image position within an image set
- 3. Image set number
- 4. Recording date and time
- 5. Indicates that the image has not been played.
Status Icons:
- Indicates the number of the doorphone that recorded the image.
- Indicates that the image is protected (cannot be deleted).
Available Soft Keys: Play back all images in an image set continuously.
5.2.2 Options Available When Playing Images
While playing images, press [Menu] to display options and change settings.
To Turn Off the Operation Guide: Press a soft key other than [Menu] → select "Guide off" → [OK]. Soft keys may not operate their features when the guide is off. Press any soft key to briefly display the guide.
To Turn On the Operation Guide: Press any soft key → select "Guide on" → [OK].
To Turn Protection On and Off: Select "Protect" (to turn on) or "Remove protection" (to turn off) → [OK]. Protected images cannot be deleted. Up to 20 image sets can be protected.
To Delete the Current Image: Select "Delete" → [OK] → [Yes]. Use "Delete all images" to delete all images in one operation (see page 22).
To Adjust the Screen Brightness: Select "Brightness" → adjust the brightness.
6. Using Electric Locks and Other Devices
6.1 Using Electric Locks
You can unlock a door or gate using the main monitor when a commercially available electric lock is connected. You can also select the duration for control signals. A maximum of 2 electric locks can be connected to the main monitor. Consult your dealer for information on connecting electric locks to doorphones. Refer to the electric lock's operating instructions and the product's Installation Guide for connection details.
6.1.1 Configuring Electric Locks
- Press [Menu].
- Select "Connected devices" → [OK].
- Select "Electric lock" → [OK].
- Select the doorphone ("Doorphone 1" or "Doorphone 2") to assign the electric lock to → [OK].
- Select the type of electric lock → [OK].
- Select the device the electric lock is connected to → [OK].
- Select the unlocking time → [OK].
- When finished, press [OFF].
Electric Lock Settings: Options include "Unlocking buzzer sound" (determines if a buzzer sounds when unlocked, see page 21) and "View extension after unlocking" (determines if the doorphone image display time is extended, see page 21).
6.1.2 Unlocking Electric Locks
- Press [Unlock] while talking or monitoring.
- If 2 electric locks are available, select the lock to be unlocked → [OK] → press [Unlock] to unlock another electric lock.
Note: Unlocking is only possible while talking or monitoring. When using multiple electric locks with different doorphones, operate locks only from the doorphone they are connected to.
6.2 Doorbells
A doorbell can be connected to your main monitor. The main monitor and extension monitor will ring when the doorbell button is pressed. Configure the main monitor by pressing [Menu] → "Connected devices" → "Doorphone connection" → "Doorphone 2" → "Use door bell" → [OK]. A beep sounds, and [OFF] is pressed. Connect a doorbell to the IN3 and IN4 terminals.
6.3 Panasonic PBX Integration
Connecting the main monitor to a PBX allows using PBX extensions to answer doorphone calls. Use only Panasonic PBXs (page 4). Refer to PBX operating instructions and the Installation Guide for connection details. If a doorphone call is answered via a PBX extension, the doorphone camera image is displayed on the main monitor, and [PBX Icon] indicates a PBX extension is on the call. While [PBX Icon] is displayed, the main monitor cannot be used to answer calls. The display turns off after the call ends or after 3 minutes. If the main monitor answers a doorphone call, the extension will continue ringing for 15-30 seconds. The extension user cannot answer or join the call after the main monitor answers. When using two doorphones (excluding VL-V591 lobby station), PBX extensions can only call the doorphone last contacted.
7. Incoming Call Operations
7.1 When Another Incoming Call is Received
When another incoming call is received while talking, monitoring, or receiving a call, the ringtone sounds and notifications are received on the main monitor and extension monitor.
Main Monitor Example (Incoming call during talking with Doorphone 1): When there is an incoming call from Doorphone 2 while talking with Doorphone 1, the display changes to the new incoming call, and the previous call terminates. The ringtone sounds, and the incoming call icon [Incoming Call Icon] is displayed.
To Answer the Incoming Call: Press [OFF]. The original call or monitoring terminates, and the image changes. Press [TALK] to talk with the visitor.
Main Monitor Example (Incoming call during an intercom call): When there is an incoming call from a doorphone during an intercom call, the ringtone sounds, and the incoming call icon [Incoming Call Icon] is displayed. To answer: Press [OFF]. Transferring terminates, the original call's image is displayed, and you can talk to the original caller. Press [OFF] again to display the new incoming call's image. Press [TALK] to talk with the visitor.
8. Additional Functions
8.1 Zooming In and Out (Wide/Zoom, Pan/Tilt)
These functions are not available for the supplied doorphone (VL-V524). They can be used with optional doorphones (page 4). When on a call or monitoring, you can display images in wide mode or zoom mode. During zoom mode, you can change the zoom position (pan/tilt).
To Switch from Wide Mode to Zoom Mode: Press [Zoom].
To Switch from Zoom Mode to Wide Mode: Press [Wide].
To Change the Zoom Position in Zoom Mode: Press [Pan/tilt] → [OK] → press [▲] or [▼].
Note: See page 11 for wide/zoom mode examples. The zoom feature uses digital zoom, potentially reducing image quality. Images recorded in zoom mode only capture the zoomed area. Adjusting these settings may cancel them the next time an image is displayed. To change initial display settings, see page 11.
8.2 Sound and Display Settings for Calls and Monitoring
While monitoring or on a call, press [Menu] to display the options menu and change sound and display settings.
To Adjust Incoming Call Volume [*1, *2]: Press [Sound] → [Receiver volume] → adjust volume.
To Adjust Volume Heard at Doorphone [*1]: Press [Sound] → [Owner's voice volume] → select setting.
To Use the Voice Changer [*1]: Press [Sound] → [Voice changer] → select setting. (Makes voice heard at doorphone sound deeper.)
To Turn Off the Operation Guide: Press [Menu] → "Guide off" → [OK]. While guide is off, soft keys may not operate features. Press any soft key other than [Menu] to briefly display the guide.
To Turn On the Operation Guide: Press any soft key → "Guide on" → [OK].
To Adjust Screen Brightness: Press [Menu] → "Display" → [OK] → "Brightness" → select setting.
To Adjust Backlight Compensation: Press [Menu] → "Display" → [OK] → "Backlight compensation" → select setting.
To Turn LED Lights On or Off: Press [Menu] → "Display" → [OK] → "Illumination" → select setting. [LED Icon] is displayed when lights are on.
[*1] These settings cannot be changed during an incoming call.
[*2] Volume can also be adjusted by pressing [Volume] on the right side of the main monitor (see page 10).
8.3 Ringtone Settings
You can change the ringtone type and volume for incoming calls. For configuration information, see pages 10 and 21.
8.4 Main Monitor/Extension Monitor - Function Settings List
Change settings to match usage. Press [Menu] → Select item → [OK] → Select setting → [OK] → Press [OFF]. Settings are cancelled if no operation for 90 seconds or if an incoming call is received. Default settings are indicated by < >. "U" is displayed next to the selected item.
Item Name | Sub-menu | Settings | ||||
1 | 2 | 3 | ||||
Information display | Status of connected devices [*1] | |||||
[*1] This item is not displayed for the extension monitor; only its contents are displayed. | ||||||
Initial settings | Time and date settings [*2] | Zoom position settings [*1, *3] | Wide/Zoom settings [*1, *3] | 2019-1-1 0:00 Doorphone 1 - 2 Doorphone 1 - 2 When visitors come/When monitoring | Zoom, <Wide> | |
Power supply frequency [*1] | Adjust image quality [*4] | Select language [*2] | <50 Hz>, 60 Hz Doorphone 1 [*5] Doorphone 2 [*5] Colour (red) Colour (blue) <English>, Tiếng Việt, العربية | To prevent mottled or uneven colour, choose the appropriate power supply frequency for your area. Adjusts colouring of images from doorphone or lobby station. 5 levels per colour (default: level 3). | ||
[*1] These functions are not available for the extension monitor. [*2] When using for the first time, follow on-screen instructions (page 11). [*3] These functions are not available for the supplied doorphone (VL-V524). Use with optional doorphones (page 4). [*4] Lobby station images not displayed during quality adjustment. Check actual display via monitoring. Extension monitor images from both doorphones and lobby stations are not displayed. [*5] When lobby station is connected, "Lobby station" and "Doorphone" are displayed. | ||||||
Ringtone | Ring volume [*1] | Doorphone | Extra loud, <Loud>, Normal, Quiet, Mute | |||
Page | Doorphone | Extra loud, <Loud>, Normal, Quiet | ||||
Ringtone | Doorphone 1 | <Sound 1>, Sound 2, Sound 3 | <Normal>, Repeat | |||
Doorphone 2 | Sound 1, <Sound 2>, Sound 3 | <Normal>, Repeat | ||||
[*1] Volume can also be adjusted by pressing [Volume] on the right side of the main monitor. | ||||||
Connected devices [*1] | Doorphone connection [*2] | Electric lock | Doorphone 1 - 2 | Electric door lock/ Electric vehicle gate lock | Connect to the electric lock 1/ Connect to the electric lock 2/ Connect to the doorphone/ <No connection> | <Device connected>, Auto detection, Device not connected Device connected, <Auto detection>, Device not connected, Use door bell <Unlock for 1 second> - Unlock for 7 seconds |
Automatic illumination [*3] | Unlocking buzzer sound | View extension after unlocking [*5] | Doorphone 1 - 2 When visitors come/When monitoring | <On>, Off Enable, <Disable> For details see page 17. <Enable>, Disable | ||
Lobby connection [*4, *5] | Device connected, <Device not connected> | |||||
[*1] These functions are not available for the extension monitor. [*2] Select "Device not connected" for doorphones no longer used. [*3] Automatically turns on LED lights when doorphone area is dark. [*4] Only used for VL-V591 lobby station. [*5] These functions are not available for Apartment mode. |
9. Expanding the System
9.1 Registering Extension Monitors
Extension monitors can be registered to the main monitor.
9.1.1 Registering Extension Monitors
Main Monitor: Press [Menu] → select "Register/Cancel" → [OK]. Select "Register" → [OK]. When prompted to register your main monitor, select "Main monitor" → [OK]. Select the registration number for the extension monitor → [OK].
Extension Monitor: Press [Menu] → select "Register/Cancel" → [OK]. Select "Register" → [OK]. When prompted to register your extension monitor, select "Extension monitor" → [OK] → [Yes]. Select the registration number for the extension monitor → [OK]. Ensure the registration number matches the main monitor's selection. Registration is complete when the extension monitor restarts.
Main Monitor: Press [OFF].
9.2 Cancelling Devices
- Press [Menu] → select "Register/Cancel" → [OK].
- Select "Cancel" → [OK].
- Select the device to cancel [*1] → [OK] → [Yes]. A beep sounds and "Cancel completed" is displayed.
[*1] Not displayed when using as an extension monitor.
Note: To change an extension monitor's registration number or re-register, first cancel the extension monitor itself, then re-register it. Extension monitors become main monitors when cancelled.
10. General Information
10.1 Cleaning
Wipe the product with a soft, dry cloth. For excessive dirt, use a cloth slightly dampened with fresh water. Important: Do not use cleaning products containing alcohol, polish powder, powder soap, benzine, thinner, wax, petroleum, or boiling water. Do not spray with insecticide, glass cleaner, hair spray, or wall paint, as this may change the product's color or quality.
10.2 Specifications
Main Monitor (VL-MV74):
Item | Details |
Power Source | 220-240 V AC, 50/60 Hz |
Power Consumption | Standby: 2.3 W During Operation: 11.3 W (Measurement conditions: VL-V524 (1 pc.) connected to VL-MV74) |
Dimensions (mm) (height x width x depth) | Approx. 158×201×25 (excluding protruding sections) |
Mass (weight) | VL-MV74BX: approx. 705 g VL-MV74CX/ML: approx. 760 g VL-MV74SX: approx. 730 g VL-MV74AZ: approx. 715 g |
Operating Environment | Ambient temperature: approx. 0 °C to +40 °C Relative humidity (non-condensing): up to 90 % |
Display | Approx. 17.8 cm (7.0 inches wide colour display) |
Talking Method | Hands-free |
Installation Method | Wall mount (mounting bracket supplied) |
Doorphone (VL-V524):
Item | Details |
Power Source | Power supplied by the main monitor |
Dimensions (mm) (height x width x depth) | Approx. 152×102×35.5 (excluding protruding sections) |
Mass (weight) | Approx. 225 g |
Operating Environment | Ambient temperature: approx. -15 °C to +55 °C Relative humidity (non-condensing): up to 90 % |
Viewing Angle: Horizontally: approx. 85°, Vertically: approx. 54°
Installation Method: Surface mount (mounting base supplied). Flush mount (flush mount box sold separately).
Minimum Illuminance Required: 1 lx (within approx. 50 cm from the camera lens)
Lighting Method: LED lights
IP Rating: IP44 [*1]
[*1] Water resistance is only assured if the doorphone is installed correctly according to the Installation Guide and appropriate water protection measures are taken.
11. Troubleshooting
11.1 Troubleshooting
Monitor Display (Doorphone Images):
Problem | Cause & Solution | Page |
Images appear distorted. | Images may appear distorted due to camera lens characteristics (not a malfunction). | - |
Image displayed in black and white (or bluish-purple). | At night or in poor light, image may appear black and white. When using doorphone with LED lights: Ensure LED lights are on. When using doorphone without LED lights: Install extra lighting around the doorphone. | 19, 21 |
Background appears greenish. | At night or in poor light, lights or white objects may appear greenish (not a malfunction). "Automatic illumination" set to "Disable": Change to "Enable". | 21 |
Images at night are dark and faces cannot be identified. | Even with LED lights, light may not illuminate edges of visible area, making faces unidentifiable. Install extra lighting around the doorphone. | 21 |
Images of people's faces are dark. | Appears dark with strong sunlight or backlight. Use backlight compensation function. | 19 |
Images are dirty or unclear. Images are not in focus. | Dirt on lens: Wipe with a soft, dry cloth. Water condensation on lens: Wait for condensation to evaporate. | 24 |
Images are white or black. Images are white, or white lines or circles are shown on the display. | Display brightness not adjusted correctly: Adjust brightness. Strong light (sunlight) into lens: Relocate doorphone away from direct sunlight or change installation angle. Sun's center may appear as a black dot (not a malfunction). | 16 |
Small black dot in the background. | - | - |
Images are flickering. | AC lights (fluorescent lights) near doorphone may cause flickering in dark environments (not a malfunction). | - |
Images of area you want to view in zoom screen not displayed correctly [*1]. | Change zoom position setting to a suitable position. Configure "Zoom position settings". | 11 |
[*1] Wide/zoom setting not available for supplied doorphone (VL-V524). |
Ringtone:
Problem | Cause & Solution | Page |
Ringtone for doorphone does not sound. | Ringtone volume is muted: Activate sound for ringtone. | 9, 21 |
Calls:
Problem | Cause & Solution | Page |
Sound cuts in/out or fades. | Area around monitor/extension/doorphone is noisy, causing sound to cut out or fade. Try "Press-to-talk" mode. | 13 |
Calls cannot be heard due to noise or feedback. | Noise or feedback may occur when too close to the other party. Move away. | - |
Your voice cannot be heard by visitor, but visitor's voice can be heard. | Using "Press-to-talk" mode ([Talk Icon] displayed). Visitor hears voice only when [TALK] is pressed. | 13 |
Others:
Problem | Cause & Solution | Page |
"Demo mode" displayed on screen. | "Demo mode" feature enabled: Set "Demo mode" to "Off". | 22 |
Ringtone sounds regularly. You cannot talk or make calls. | - | - |
Product does not work with correct operations. Product does not work properly. Main monitor does not work properly. Nothing displayed on monitor. Ringtone does not sound. Voices cannot be heard. | Perform operations: Press [RESET] button with a pointed object. Recorded images and settings are not affected. Check power connection. If power connected, check electrical wiring. Contact authorized service center. | 9 |
11.2 Error Messages - Main Monitor
View messages by pressing [Menu] → "Information display" → "Status of connected devices".
Display | Cause & Solution | Page |
"Cannot be used." | Wiring between main monitor and extension monitor not connected: Check wiring. Registration number for extension monitor differs on main monitor and extension monitor: Use same registration number. 2 extension monitors use same registration number: Cancel one, then re-register with a different number. Power not connected to extension monitor: Connect power. | 23, 23 |
"Not registered." | Extension monitor not registered on main monitor. | 23 |
11.3 Error Messages - Extension Monitor
Display | Cause & Solution | Page |
"Cannot connect to the main monitor. Please check the connection" | Wiring between main monitor and extension monitor not connected: Check wiring. Extension monitor not registered on main monitor: Register extension monitor. Registration number for extension monitor differs on main monitor and extension monitor: Use same registration number. | 23 |
12. VL-V901 Basic Operations
This section explains basic operations of the VL-V901 lobby station (Video Intercom System for Apartment Complexes) with the VL-MV74 main monitor. For more information, visit https://panasonic.net/cns/pcc/support/intercom/v900.
12.1 Controls
12.1.1 Lobby Station
Controls:
- 1. Heat sensor: Turns on display when visitor detected.
- 2. Lens cover
- 3. Light: Illuminates subjects in dark environments.
- 4. Display
- 5. Keypad
- 6. Speaker
- 7. Camera lens
- 8. Microphone
- 9. Search buttons ([▲] and [▼]): Used to select items shown on display.
- 10. Cancel button [Cancel]
- 11. Call button [Call]
12.2 Lobby Station Operations
12.2.1 Calling a Resident
Entering a Room Number: Enter room number, press [Call].
Searching by First Letter of Name: Press [*]. Enter first letter using keypad (press key repeatedly to scroll letters). Hints are displayed at bottom of screen. Press [▲] or [▼] to search for name. Press [Call].
Searching Through All Names: Press [▼]. Press [▲] or [▼] to search for desired name. Press [Call].
Switching Image Displayed on Main Monitor: While talking to main monitor, press [#] to switch image from lobby station to camera. Press [*] to return to lobby image.
12.2.2 Calling a Receptionist
- Press [Menu].
- Press [▲] or [▼] to search for receptionist.
- Press [Call].
12.2.3 Opening the Door by Entering an Unlock Code
- Press [#].
- Enter 4-digit unlock code.
- Press [Call].
12.3 Main Monitor Operations with the Lobby Station
12.3.1 Image Viewing Screen of the Main Monitor
Image from Lobby Station
Image from Camera
Status Icons:
- Indicates which lobby station is calling, monitoring, or talking. [*1] indicates device number.
- Indicates which camera is monitoring. [*1] indicates device number.
- Indicates that the main monitor is talking.
- Indicates that the main monitor is monitoring.
12.3.2 Monitoring the Outside with the Lobby Station or Camera
- Press [Monitor]. If multiple devices, select desired device → [OK]. Images are displayed. If a camera is connected to the lobby station, alternate monitoring between lobby station and camera by pressing [Camera] or [Lobby].
- When finished, press [OFF].
Note: Monitoring availability may depend on system composition.
12.3.3 Opening Entrance Doors
You can open the entrance door while talking to a visitor or monitoring with a lobby station or camera. Press [Unlock] while talking or monitoring.
12.3.4 Calling Extension Telephones
- Press [TALK].
- Select desired extension telephone (up to 4 may be displayed).
- Press [OK] → [Yes].
- When finished, press [OFF].
12.3.5 Door Bells
A doorbell can be connected to your main monitor. The main monitor rings when the doorbell button is pressed.
12.4 System Conditions and Limitations
Only one call or monitoring session can be handled at a time. Subsequent calls may disconnect current calls (lower priority) or not connect (higher priority). Priority order: Low: Monitoring, Medium: General calls (lobby to main monitor, monitor to PBX extension), High: Emergency calls. All calls and monitoring sessions disconnect after a programmed "timeout". Optional devices and configuration are required for operations. Contact your building manager for more information.