E-Bycco Electric Bicycle Owners Manual
This manual will help you assemble and operate your new electric bike. Please be sure to read all of the information in this manual before riding.
Welcome to E-Bycco
Thanks for choosing our Electric Bike! If you encounter any issues relating to riding, maintenance, safety, or faults with your electric bike, please contact us and we will provide a proposal within 24 hours.
How to contact us?
- Provide your order number.
- Describe the problem encountered and attach pictures or videos.
- Customer support team:
ebyccous@gmail.com
;support@ebycco.com
WhatsApp: +852 51749863
YouTube Channel: @ebycco
Instagram: EBycco
You can also find us on:
- [QR code for Instagram]
- [QR code for Facebook]
- [QR code for Help Center]
- [QR code for Our Community]
- [QR code for YouTube]
- [QR code for Official Website]
Scan for the installation videos
Scan the QR code to view the installation video of the corresponding model. If you have any questions, please contact us first!
- E8: [QR code for E8 installation video]
- E9: [QR code for E9 installation video]
- EB7Pro: [QR code for EB7Pro installation video]
- EB10: [QR code for EB10 installation video]
- More Styles...: [QR code for more styles installation videos]
Images of E-Bycco electric bike models are displayed: E8, EB10, C8, C9, EB7Pro.
Product Safety Notice
Don't Ride Until You Read This
- Upon receiving your bike, note the serial number (on the head tube) and register it with the vehicle management center to prevent potential loss.
- Models E8, E9, and EB7 require front wheel quick-release installation. Ensure it is correctly installed and securely locked before riding.
- Properly install pedals, distinguishing between left (L) and right (R) based on markings. Tighten according to the crank label.
- Keep keys safe. Purchase additional bicycle locks for security.
- Ensure the battery is fully charged before riding.
- Check cable integrity. Avoid riding in wet conditions for extended periods as tires may slip. Wet conditions can also damage electronics and void the warranty.
- Be aware of and comply with local road laws. Respect pedestrians. Do not ride under the influence of drugs or alcohol.
- Electric bikes are intended for adults over 18. Underage riders are not advised. Always wear a helmet.
- Keep original packing box and protection equipment for 30 days for potential returns.
Warning Message
Read this manual carefully before assembling or riding. Never attempt to modify, disassemble, or replace original electrical components, as this voids the warranty and poses safety risks.
Riding any bicycle involves risks. Proper maintenance reduces the likelihood of sudden failures. If a component fails, it may cause severe injury or death. Take the bike to a licensed mechanic for repairs if abnormalities are noticed. E-Bycco Bike LTD assumes no liability for harm or injury.
The EBycco electric bicycle has an IP65 waterproof rating. Ride with caution in wet conditions as tires may slip. Riding in extreme weather, such as heavy rain, is not recommended. If the bike gets soaked, allow it to dry thoroughly before riding again. Electrical components should never be submerged in water for cleaning. Avoid storing or using the bike in excessively wet conditions; water damage is not covered by warranty.
This manual is not a detailed service guide. E-Bycco Bike recommends a thorough safety inspection by a local bike shop mechanic before your first ride.
Package Contents
Package components may vary by EBycco style. Inspect contents carefully. Contact E-Bycco customer service for missing or damaged items at ebyccous@gmail.com
.
E8 Model Package Contents:
- 1 x Electric bike
- 1 x Front wheel
- 1 x Front wheel Quick Release
- 1 x Saddle
- 2 x Pedals
- 1 x Charger
- 1 x Set Tools
- 2 x Battery keys
- 1 x Owner Manual
C8/C9 Model Package Contents:
- 1 x Electric bike
- 1 x Front wheel
- 1 x Front wheel quick release skewer
- 1 x Saddle
- 2 x Pedals
- 1 x Charger
- 1 x Front and Rear Fenders
- 1 x Rear Rack
- Tools
- 2 x Battery keys
- 1 x Owners manual
EB7Pro / C5Pro / EB10 Model Package Contents:
- 1 x Electric bike
- 1 x Front wheel
- 1 x Saddle
- 2 x Pedals
- 1 x Charger
- 1 x Front and Rear Fenders
- Tools
- 2 x Battery keys
- 1 x Owners manual
Product Overview
Single Motor Ebike
Diagram showing parts: Display, Shifter lever, Saddle, Tire, Rim, Disc brake, Motor, Rear derailleur, Phone holder, Thumb throttle, Headlight & Horn, Front fork, Battery, Controller, Front derailleur, Crankset, Pedal.
Dual Motor Ebike
Diagram showing parts: Rear Rack, Phone Holder, Thumb throttle, Dual Motor Switch, Brake handle, Saddle, CST BF 26x4.0, Power on "M" Key, Fenders, Hydraulic Brake, Brake Disc, Rear Motor, Tire, Rim, Rear Derailleur, CST BFX, Shimano 7 Speed Shifter, Headlight, Front Fork, Battery, Rear Suspension, Controller, Front Motor, Pedal, Crankset, M5 Display.
Installation Instructions
Please follow the installation video for the correct order of installation. This manual explains the installation of different parts.
Installation steps for accessories (handlebar, headlight, pedals, rear fender, rear rack) are universal. The front wheel installation differs for single and dual motor ebikes.
Scan the QR code on the first page for detailed installation videos. For further assistance, contact technical support at ebyccous@gmail.com
or support@ebycco.com
.
Handlebar Installation:
- Turn the stem to the front and remove the faceplate and screws of the stem.
- Tighten the 4 screws to secure the handlebar. Align the front fork straight ahead and tighten the screws on both sides and the upper screw in front of the handlebar.
Front Wheel Installation:
Single Motor E-Bike (E8/E9):
- Remove front fork protection, lift the bike, and insert the disc brake into the caliper. Ensure the axle fits nicely in the front forks. Note that the brake and brake disc are on the same side; do not install the wheel backward.
- There are two springs, a lever, and a nut on the quick release skewer. Remove the nut and one spring. Tighten any nuts on the front wheel hub.
- Tighten the nut on the skewer until the lever becomes firm to close. The lever should leave an imprint in your palm.
Dual Motor E-Bike (EB7Pro/G7/EB10):
- Remove the front fork and brake disc protectors, then take off the black washers and bolts on both sides. On the right side, keep 2 silver washers (place the smooth one on the inside and the textured one with raised patterns on the outside). On the left side, keep only 1 silver washer.
- Lift the wheel and insert the disc rotor and caliper assembly. Insert the axle into the hooks at the bottom of the front fork. Install the silver spacers on both sides on the inside of the front fork.
- Attach the flat black washer, screw, and nuts to the fork. Tighten the nuts on both sides using a wrench. Repeat for the left side.
- Ensure everything is tightened to avoid danger while riding. Connect the front motor cable according to the arrow direction.
Headlight Installation:
- Make sure the front fork brace is at the front of the bike, not at the back.
- Place the headlight and the fender at a right position, then tighten the screw. The headlight can be adjusted up and down to change the illumination angle.
Pedal Installation:
How to Install Ebike Pedals Correctly:
- Identify Pedals: Pedals are sided and marked with "L" for left and "R" for right, from the rider's perspective.
- Attach Right Pedal: Screw the right pedal by hand into the crank arm clockwise. When almost fully seated, tighten with a spanner or Allen key.
- Attach Left Pedal: Screw the left pedal by hand into the crank arm anti-clockwise. When almost fully seated, tighten with a spanner or Allen key.
Important Tip: Avoid Cross-Threading Bike Pedals
Cross-threading occurs when pedal threads don't align correctly with crank arm threads, damaging them and risking pedal detachment. To prevent this:
- Install pedals straight into the crank arm.
- Pedals should thread in easily without resistance.
- If resistance is felt, stop, remove the pedal, and try again.
- Clean and re-grease threads if necessary.
Seat post Adjustment:
For better pedaling, safety, and comfort, adjust seat height. Rider's leg length determines position. Legs should be almost fully extended with a slight bend at the knee when the pedal is at its lowest point.
- Open the quick release lever. Insert the seat post into the seat tube.
- Adjust the height of the seat. Do not raise the seatpost beyond the minimum insertion marking.
- Tighten the nut on the quick release until the lever becomes firm to close.
Adjusting the Seat Position and Angle:
- Use a 6 mm Allen wrench to loosen the seat adjustment bolt under the seat.
- Move the seat backward or forward to adjust the angle. A horizontal position is desirable.
- While holding the seat, tighten the bolt securely.
Locate Your Bike's Serial Number
A bike frame number, or serial number, is a unique identifier for your E-Bycco electric bike. Please locate the serial number on your bike (on the head tube or bottom axis connecting the pedals) and record it.
Why register your eBike in a database?
Registering with Bike Index (an online directory not affiliated with E-Bycco) protects your bike and helps the community by making it harder for thieves. It aids in recovering stolen bikes.
To register:
- Go to Bike Index.
- Click "Sign up" if you are a new user, or sign in.
- Provide bike type, serial number, model year, frame model, manufacturer, frame color, and your personal email.
- Keep your username and password safe.
Many people unknowingly buy stolen bikes. Bike Index provides an interface for bike shops and law enforcement to identify suspicious bikes and contact owners.
Recommended Torque Values
Fasteners should be tightened to the manufacturer's specifications:
Part | Required Torque (N*m) |
---|---|
Front Wheel Axle Nuts | 40 |
Rear Wheel Axle Nuts | 40 |
Disc Rotor Mounting Bolts | 7 |
Brake Lever Clamp Bolts | 7 |
Brake Caliper Mounting Bolts | 7 |
Shifter Clamp Bolt | 5 |
Seatpost Clamp | 9 |
SaddleRail Binder | 22 |
Pedals | 35 |
Bottom Bracket | 65 |
Headset Parts | 34 |
Stem Binder Bolt | 21 |
Handlebar Stem Clamp Bolts | 10 |
Handlebar Stem Quick Release | 7 |
Rear Derailleur Cable Clamp Bolt | 4 |
Rear Derailleur Mounting Bolt | 8 |
Crank Bolts | 45 |
Torque Arm Bolt | 7 |
Fender Mounting Bolts | 6 |
Rear Rack Mounting Bolts | 7 |
Kickstand Mounting Bolts | 10 |
Headlight Mounting Screw | 7 |
Spokes | 160-180 (KGF) |
Battery
The E-Bycco battery can be removed for convenience.
Removing the Battery:
- The ebike comes with the battery key attached to the handlebar.
- Insert the key into the keyport, open the battery lock. Carefully slide the battery upwards and lift it off the frame.
- The key locks the battery to the frame; it does not start the ignition.
- Once fully charged, the charger indicator light turns green. The battery will show 3 green lights and one red light.
- Unplug the charger from the power outlet first, then remove the charger output plug from the battery charging port. Avoid leaving the charger plugged in when the battery is fully charged.
How to Charge an Electric Bike Battery
- The battery can be charged attached or detached. Remove the battery by unlocking it with the key. It is recommended to charge before your first ride.
- Open the rubber cover on the right side of the battery to access the charging port. Connect the charger output plug.
- Plug the charger into a power outlet. The charging process begins, indicated by the charger's LED light turning red. It turns green when fully charged.
Battery Locking Instructions for Safe Riding
Before riding:
- Use the battery key (on left handlebar) to lock the battery.
- Insert key → Turn to lock → Remove key.
- Always check if the battery is secure before riding.
- Keep your key safe; replacements require custom orders.
- For lock issues or lost keys, contact support.
This ensures your battery stays securely mounted during rides.
Battery and Charger Operating Instructions
1. Battery Charging Temperature Range
Charge the battery only in ambient temperatures between 0°C to 45°C (32°F to 113°F). Charging outside this range may damage battery performance and lifespan.
2. Battery Operating Temperature Range
The eBike operates in temperatures from -5°C to 40°C (23°F to 104°F). Extreme temperatures may temporarily reduce range or power output.
3. Battery Storage Temperature Range
For long-term storage, keep the battery in a dry environment between -10°C to 30°C (14°F to 86°F) with 30%-60% charge. Avoid freezing or high-heat conditions.
4. Safety Warning
Do not modify, disassemble, or attempt to repair any part of the eBike's electrical system. Unauthorized alterations void the warranty and may cause fire hazards or system failures.
5. Charger Specification
Use only original Fudiar chargers manufactured by Zhejiang Fudian Intelligent Technology Co., Ltd. Third-party chargers may cause overheating, battery damage, or safety hazards. If your charger is damaged, contact E-Bycco directly.
- Charger Manufacturer: SHENZHEN FUYUANDIAN POWER CO LTD
- Compatible Models:
- For 48V E-Bike: FY1505462000 (54.6V 2A)
- For 52V E-Bike: FY1505882000 (58.8V 2A)
Warning:
- Do not mix chargers with incompatible voltage/current ratings.
- Always verify the model number on the charger label before use.
How Long Does It Take to Charge an Ebike?
On average, ebike batteries take about 8 hours for a full charge, depending on battery capacity and charger capabilities.
How Often Should You Charge an Ebike Battery?
If you ride regularly, charge after every ride for maximum range. If you ride less often or take short rides, charge when the battery level is around 20% or lower.
Lithium Ion Battery Charging Tips
- Don't charge in direct sunlight or extreme temperatures. Charge indoors at ambient room temperature in a dry space.
- Unplug the bike from the charger when fully charged to reduce fire risk and battery damage.
- Newer li-ion batteries can be charged before full depletion; top up as needed.
- For storage, charge to 50% to prevent dropping to 0%.
Should an Ebike Battery Be On or Off When Charging?
E-Bycco suggests turning off your ebike while charging for safety, preventing electrocution hazards from accidental water damage.
How Long Do Ebike Batteries Last?
Ebike batteries generally last three to five years (typically 1,000 cycles). Lifespan depends on usage frequency and care.
WARNING: Lithium Ion batteries can be dangerous. Take care when using and charging. Failure to follow guidelines could result in damage or injury. Contact E-Bycco Bikes immediately for any battery safety questions.
User Maintenance Instructions
Follow these guidelines for optimal performance and longevity of your lithium-ion battery electric bicycle.
1. Ebike Battery Maintenance
- Don't use the battery if it's hot; let it cool down.
- Unplug it when it's fully charged to avoid electric loads straining the battery.
- Store the battery at room temperature; avoid cold garages or direct sun.
- Keep the battery dry; it's weatherproof but not designed for submersion or consistent rain.
- Remove the battery when hauling the bike (e.g., using a bike rack or shipping) for safety and to prevent damage.
- Use only the manufacturer-provided charger.
- Regularly inspect electrical contacts between the battery and controller; ensure prongs aren't bent and clean if contaminated.
- Never charge your battery overnight; this depletes cells quickly.
2. Temperature Impacts on Batteries
Temperature changes significantly affect ebike range and performance, similar to smartphones. Be mindful of temperature when riding, charging, or storing.
- Don't leave your E-Bycco ebike in a hot car with the battery attached. Remove the battery and carry it with you.
- Riding in cold temperatures reduces range. Bring the battery inside overnight when parking outside.
3. Batteries and Water
E-Bycco ebikes are IP65 water-resistant, meaning they resist water splashes. Riding in light rain or leaving the bike in rainfall is acceptable. Raindrops or spray from wet roads will not harm the bike or battery.
Always dry battery contacts to prevent corrosion and oxidation. Use electrical contact cleaner if needed. In extreme weather (e.g., areas with road salt), apply battery terminal grease. However, the ebike and battery are not intended for submersion or exposure to harsh rainfall or pressurized washers.
4. Tire & Brake Inspection
- Check tire pressure weekly and maintain within the recommended PSI range (on the tire sidewall).
- Regularly inspect brake pads for wear and alignment. Replace if worn.
5. Cleaning & Storage
- Wipe down the frame and components with a damp cloth (avoid high-pressure water jets).
- Store the e-bike indoors in a dry environment to prevent rust and electrical damage.
WARNING: Never attempt to modify the battery, motor, or controller. Tampering voids the warranty and may cause safety hazards. Avoid extreme temperatures (below -10°C / 14°F or above 50°C / 122°F) during use or storage.
For further assistance, contact: ebyccous@gmail.com
E-Bike Moving & Storage Instructions
Follow these practices for safe transportation and storage to ensure longevity.
Before Transport:
- Always power off your e-bike and remove the battery before moving.
- Secure loose components like handlebars and foldable pedals. Use padded covers or foam for protection.
During Transport:
- Position the e-bike upright or on its side and secure it firmly with straps. Avoid stacking heavy items on top.
Battery Storage:
- For optimal health, store with a charge level between 30%-60% in a dry, temperature-controlled environment (10°C–25°C / 50°F–77°F). Avoid direct sunlight, freezing, or excessive humidity.
Long-Term Storage (1+ Month):
- Detach the battery and store it separately in a cool, dry place. Maintain tire pressure and elevate the bike to prevent flat spots. Recharge to 30%-60% every 2-3 months.
Critical Warnings:
- Never transport or store the e-bike with a fully charged or depleted battery.
- Avoid exposure to open flames, water, or extreme temperatures.
- Use only original packaging or a certified bike rack for safe transport.
- For further assistance, contact:
ebyccous@gmail.com
Operate Your E-bike
Read this entire manual before turning on and operating your eBike. Your EBycco bike is equipped with pedal assist and a thumb throttle, and can also be used as a regular bike.
You need to start the display to turn on the power for the eBike.
Digital LCD Display (E8: Small Display)
Image of handlebar controls: Light Switch, Horn Switch, LCD Display, Shimano Thumb Shifter, Phone Holder, Throttle.
To turn on the power, press the "M" key for 3 seconds.
LCD Display Controls: Up Button (+), "M" Button, Down Button (-).
Handlebar & Power Switch
Handlebar Controls:
Image showing controls labeled: Switch for headlight and horn, LCD control buttons, LCD display, Phone holder, Gear shifter, Thumb throttle.
How to turn on the power:
First, turn on the switch on the side of the battery ("-" means on, "O" means off). Long press the [power symbol] key for about 3 seconds to start the display and turn on the power. Long press again to turn off. The headlight can only be turned on when the power is on.
Power Switch Functions:
- + : UP Button
- iD : Screen Light Level control
- - : Down Button
Press the button for 3 seconds to turn on the display and power. Press the -/ for 3 seconds to enter step push mode.
How to turn on dual motor mode for EB7Pro/EB10:
A red button on the left handlebar switches the front wheel motor on/off to increase riding power and climbing ability.
[QR code to get the latest version of the display manual]
LCD Display Functions
Color Display Elements:
- Battery Level, Light ON/OFF
- Error code
- Current speed, Speed unit (KM/H, MPH)
- Walk boost
- Cruise
- PAS level
- Trip odometer, Max speed, Average speed
- Value and unit
Operating the LCD Display:
- Turning the bike ON/OFF: Hold the M button until the display turns on.
- Increase Pedal Assist Level: Press up button.
- Decrease Pedal Assist Level: Press down button.
- Toggle Odometer, Trip, Voltage, Trip Timer (TM), Max Speed and Average Speed: Press the power button.
- Enter walk mode: Hold the down button.
- Enter cruise speed: Press and hold the throttle while holding the down button.
Notes: The trip meter resets when the bike is powered off. Speed calculations reset on power off. The display automatically shuts down after 10 minutes of inactivity. Pedal assist and throttle features will not work when the display is turned off.
Display Settings
To change display settings, hold the up and down buttons simultaneously to enter the advanced settings menu. Use the power button to toggle between settings and up/down buttons to adjust values.
Explanation of the Setting Parameters:
Setting | Default | Function | Explanation |
---|---|---|---|
01P | 03 | Screen Backlight | 3 levels of screen brightness. |
02P | 01 | Distance Units | 0:KM; 1:MILE. |
03P | 48 or 52 | Motor Voltage | Set to the bike's voltage (48V or 52V). Do not change to other voltages as it may damage the motor. |
04P | 010 | Auto Sleep Time | LCD display auto sleep time (1-60 minutes). 0 means no sleep. |
05P | 05 | Pedal Assist Level Setting | Available PAS levels: 0-3, 1-3, 0-5, 1-5. EBycco bikes have 5 levels; set to 0-5. Setting 1-5 turns off PAS=0 function. Do not change to 0-3 or 1-3, as it may mess up the speed display. |
06P | 26 or 28 or 29 | Wheel Diameter | Set according to wheel diameter. E9/E9: 29". EB7Pro/G7/V7: 28". EB10/24-EB7Pro: 26". Incorrect settings cause inaccurate speed display. |
07P | 01 | Speed Sensor | Magnetic. Non-professionals should not change, as it might cause speed errors. |
08P | 100 or 62 | Speed Limited | If P08 is set to the maximum value, speed is not limited. P02 sets the speed unit (KM/H or MPH). Max P08 for KM/H is 100, for MPH is 62. To limit speed: For KM/H, set P02 to 32. For MPH, set P02 to 20. |
09P | 00 | Throttle Zero Start | 00: Throttle active when powers on. 01: Throttle active after pedaling. |
10P | 02 | Drive Mode | 00: PAS active, Throttle inactive; 01: Throttle active, PAS inactive; 02: Both PAS and throttle active. |
11P | 02 | PAS Sensitivity | Higher number requires more crank revolutions to start the motor. Lower number requires fewer turns. |
12P | 03 | PAS Start Strength | Strength goes up from 0 to 5. |
13P | 12 | PAS Sensor Magnetic | Non-professionals do not change. |
14P | 28 | Controller Current Limit | Non-professionals do not change. |
15P | 40 or 42 | Battery Undervoltage Value | 48V E-bike: 40.0; 52V E-bike: 42.0. |
16P | 00 | ODO Resetting | 00: non reset; 01: reset. |
17P | 01 | Cruiser Mode ON/OFF | 00: non enable; 01: enable. |
18P | 013 | Walk Mode ON/OFF | 00: turn off walk boost function; 01: turn on walk boost function. |
19P | Psd-n | Password Setting | Default is not activated. Can be activated via PSd-y. Factory password is 1212. Keep password in mind after changing it. |
Five Working Modes
- Full Throttle/Pure Electric Mode: Ride using pure electric power via the throttle without pedaling.
- 5 Level Pedal Assist Mode: Pedal, and the sensor transmits signals to the controller, activating the motor. Faster pedaling increases speed. Adjust assist level using the LCD control key.
- Walking Mode: Hold the display button; the motor engages at a slow walking speed. Pull brake levers or hold the down button to turn off.
- Cruise Mode: Hold the button and throttle to maintain a constant speed. Deactivated by brakes, throttle, or holding the down button.
- Normal Bike Mode: Power off the display and pedal like a regular bike.
Changing the Top Speed
Check local laws and regulations before adjusting top speed. To change, access settings (hold up/down), cycle settings with power button, and adjust values. Set "P08" to your desired speed (e.g., 25 km/h). Hold up/down to return to the main screen. Power off to save.
How to lift the speed limiter?
- Press and hold "+" and "-" buttons simultaneously to reach the "P01" screen. Press "M" to navigate to "P02"-"P16".
- Set "P08" = "100" and "P06" to the wheel diameter value (E8/E8S/E9=“29”; EB7/EB7Pro=“28”).
Battery Capacity Display
The LCD display shows an "energy bar" indicating the estimated battery charge. Tick marks disappear as charge depletes. The display flashes when there is no charge remaining.
Note: The energy bar is not always accurate and updates every few minutes based on current battery voltage.
TIPS WHEN RIDING TO INCREASE RANGE
- Ride in a lower level of pedal assist.
- Use lower assist levels and pedal when climbing hills.
- Pedal when starting from a standstill.
- Set your max speed lower than 25 km/h on the LCD display.
The range the bike can go on a single battery charge varies significantly based on rider, terrain, wind, user input, and payload weight.
Troubleshooting
If your bike is not operating normally, follow these simple steps. Solutions to common problems and error code meanings are provided below. For any questions, reach out to E-Bycco Bikes customer support.
Symptoms | Possible Causes | Most Common Solution |
---|---|---|
The bike does not work | 1. Insufficient battery power 2. Faulty connections 3. Display not turned on correctly 4. Display damaged or main wiring harness damaged. 5. Battery not fully installed. | 1. Fully charge the battery. 2. Check plug connection. 3. Long press "M" key for 3s to turn on power. 4. Replace LCD Display and/or wiring harness. 5. Install battery correctly. |
Irregular acceleration and/or reduced top speed | 1. Insufficient battery power 2. Loose or damaged throttle 3. Bike not lifting speed limit. | 1. Charge or replace battery. 2. Replace throttle. 3. Unlock speed limit: set "P08" = 100, and "P06" to wheel diameter (E8/E8S/E9=29; EB7/EB7Pro=28). |
The motor does not response when the bike is powered on | 1. Loose motor wiring 2. Pedal sensor damaged, preventing signal transmission. 3. Damaged motor. | 1. Check and reconnect motor wire. 2. Replace pedal sensor. 3. Replace motor. |
Reduced range | 1. Low tire pressure 2. Low or faulty battery. 3. Riding with hills, headwind, braking, excessive load. 4. Battery discharged for a long period, aged, damaged, or unbalanced. | 1. Adjust tire pressure. 2. Contact E-Bycco Team with battery label and "VOL" value. 3. Assist with pedals but not pure electric. 4. Replace battery. |
The battery will not charge | 1. Charger not well connected. 2. Charger damaged. 3. Battery damaged. 4. Wiring damaged. | 1. Replug charger cord. 2. Replace charger. 3. Replace battery. 4. Repair or replace wirings. |
Wheel or motor makes strange noises | 1. Loose or damaged wheel spokes or rim. 2. Loose or damaged motor/motor wiring. | 1. Tighten, repair, or replace spokes/wheel. 2. Reconnect or replace motor. |
The headlights don't light up and the horn has no sound | Headlight and horn 2-in-1 switch is damaged. | Replace headlight and horn 2-in-1 switch. |
The handlebars are shaking and steering is difficult | Head parts are damaged. | Contact E-Bycco Team for head parts replacement and guide videos. |
No error code, throttle, power assist fails and throttle, power assist is intermittent | 1. Display "P09" and "P10" settings are correct. 2. Damaged brake sensor cable/brake lever. 3. Throttle is normal and there is no pedal assist. | 1. Set display: P09=0; P10=2. 2. Disconnect brake sensor wires. Try throttle/booster. If normal, replace brake sensor cable/lever. 3. Replace the booster directly. |
Error Code
Error Code | Meaning | Most Common Solution |
---|---|---|
E001 | Controller failure | Replace the controller. If motor wire harness melts and causes controller to burn, replace both. Contact E-Bycco for replacements. |
E002 | Display Communication Reception Failure | Caused by interference in electronic control accessory signal. Troubleshooting methods must be used. Most cases are due to main wiring harness of display/controller, rarely motor/battery. Contact E-Bycco for solutions and parts. |
E003/E006 | Motor phase failure | 1. Check motor cable insertion. Ensure arrow marks align. 2. If harness is fine, turn off e-bike, re-plug motor cable. If error persists, replace motor and motor cable. Contact E-Bycco for parts. Replace motor cable first. |
E004 | Throttle failure | Check throttle and main wiring harness plugs for damage; replace damaged parts. If plugs are fine, replace the throttle. |
E005 | Brake failure | Replace the Brake and Brake Cable. |
Safety
Helmets and Local Laws
Always wear a helmet that fits securely. Comply with all local laws regarding cycling and e-biking. If attaching a seat for children, ensure they also wear a properly fitted helmet.
Pre-ride Safety Check and Inspection
Before each ride, inspect your eBike for loose fasteners or accessories. Specifically check that front and rear axles, handlebars, and handlebar stem are secure. Check tire pressure and ensure tires are inflated to the recommended pressure. Test brakes and adjust if necessary. Ensure seat post and handlebar stem are inserted past their minimum insertion points.
Riding in Wet Conditions
This electric bicycle withstands light rain and small splashes but is not designed for inclement weather, heavy showers, or submersion. Use caution as braking distance increases and tires may slip. Electrical components are not waterproof. The bike has an IP rating of 54. Water damage is not covered under warranty.
Riding at Night
Riding at night carries higher risks due to decreased visibility. Ensure reflectors, front headlight, and rear tail light are installed and adjusted for visibility. Riders should wear bright colored clothing.
Max Weight
The bike safely carries a total weight of 150 kg. The rear rack supports a maximum of 30 kg. If carrying a 30 kg payload, the maximum rider weight is 120 kg. Exceeding weight limits may invalidate warranty, cause damage, or result in injury. Weight affects range and top speed. Lock out the suspension fork if you are over 120 kg.
Correctly Adjust Front Frok
Adjust the suspension fork based on terrain and weight for optimal handling, especially over bumps and during braking. To fully lock the suspension, turn the knob clockwise towards "lock" until it cannot turn further. To soften the suspension, turn the knob counterclockwise. Images show the OPEN and CLOSE positions for suspension adjustment.
Check the Battery Level
Ensure the battery is adequately charged before starting your ride. Low battery levels may impact performance and range.
WARRANTY & DISCLAIMER
Warranty
1. Warranty Conditions
This warranty applies only to the original owner of E-Bycco. It is limited to a one-time replacement of defective parts at E-Bycco's discretion. This warranty does not cover damage caused by:
- Failure to follow owner's manual instructions.
- Acts of God, accident, misuse, neglect, abuse, commercial use, alteration, modification, improper assembly, wear and tear, installation of parts/accessories not originally designed or incompatible.
- Operator error, water damage, extreme riding, stunt riding, or improper subsequent maintenance.
Parts covered: frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding pads), lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display (excluding water damage), kickstand, reflectors, and hardware. Battery warranty excludes: damage from power surges, 3rd party charger use, improper maintenance, or other misuses, normal wear, or water damage (including rust). Stolen bikes are not covered.
Ensure the bike and battery are not exposed to severe weather conditions; exposure to very wet, hot, or cold conditions may void the warranty.
Your insurance policies may not cover accidents involving E-Bycco Bikes. Contact your insurance company or agent for coverage details. Damage from accidents is not covered under this warranty.
E-Bycco Bikes reserves the right to change its warranty at any time without notice.
How to apply for a warranty
For warranty services, contact E-Bycco Bikes online support via email at ebyccous@gmail.com
. E-Bycco Support may request documents (photos, videos) for diagnosis. E-Bycco will provide a solution within 24 hours.
A) What is covered under warranty:
- If a component is defective or damaged due to a manufacturing error within one month of receiving the bike, it will be replaced free of charge.
- Parts damaged during shipping will be replaced free of charge if notified within 14 days of arrival. This applies to all products.
- A 1-year warranty is offered for the frame, motor, battery, and controller (provided no man-made or accidental damage).
B) What is not covered under warranty:
- E-Bycco will not replace parts without seeing a photo or video of the damage. Warranty is not applicable for secondhand owners.
- Wear items (chain, tires, wheels, tubes, battery box/base, handbrake pads, cables, grips, spokes) are not covered; owners are responsible for replacement.
- Damage, faults, or losses from unauthorized servicing or use of unauthorized components are not covered.
- Parts damaged due to user error are not covered.
- Third-party service or part replacements require prior agreement. E-Bycco is not responsible for damage during owner-arranged shipping.
Bike Performance Disclaimer
Listed ranges and top speeds are estimates and vary based on rider weight, cargo, terrain, tire pressure, brake adjustment, throttle/PAS usage, pedal power, battery charge, ambient temperature, and wind conditions.
Liability Disclaimer
Riding any bicycle carries inherent risks that can lead to serious accident, injury, or death. The rider is solely responsible for becoming properly educated and prepared. E-Bycco Bikes strongly recommends a full inspection by a certified bicycle mechanic to ensure the bike is safe for operation. E-Bycco Bikes makes no claims or guarantees regarding the proper securing or adjustment of any part upon arrival. Inspect your bicycle before every ride.
E-Bycco Bikes is not responsible for any damage resulting from damaged, defective, or improperly secured parts, including personal property damage, injury, or death.
Customer Relations
Customer satisfaction is paramount to E-Bycco. We strive to ensure customers are content. We acknowledge issues may arise and commit to working closely with you to resolve matters promptly. Your cooperation and patience are appreciated.
We encourage sharing your riding experience on Facebook, YouTube, or social media. Your feedback validates our work.
For any issues, contact the EBycco team at ebyccous@gmail.com
, explaining your issues and providing proof (photos/videos). A proposal will be given within 24 hours.
FCC Warning Statement
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with Class B digital device limits per Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, try correcting it by:
- Reorienting or relocating the receiving antenna.
- Increasing the separation between the equipment and receiver.
- Connecting the equipment to an outlet on a circuit different from the receiver's.
- Consulting the dealer or an experienced radio/TV technician.
This device complies with Part 15 of the FCC Rules, subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.
Instructions Pertaining To Risk Of Fire Or Electric Shock
Important Safety Instructions
WARNING: When using this product, basic precautions should always be followed:
- Read all instructions before using the product. (Lisez toutes les instructions avant d'utiliser le produit.)
- To reduce the risk of injury, close supervision is necessary when the product is used near children. (Pour réduire le risque de blessure, une surveillance étroite est nécessaire lorsque le produit est utilisé à proximité d'enfants.)
- Do not put fingers or hands into the product. (Ne pas introduire les doigts ou les mains dans le produit.)
- Do not use this product if the flexible power cord or output cable is frayed, has broken insulation, or any other signs of damage. (N'utilisez pas ce produit si le câble d'alimentation flexible ou le câble de sortie est effiloché, présente une isolation endommagée ou tout autre signe de détérioration.)
- Operating Temperature Range: This equipment is not intended for use below -5°C (23°F) or above 40°C (104°F). (Plage de température de fonctionnement : Cet équipement n'est pas conçu pour être utilisé à des températures ambiantes inférieures à -10°C (14°F) ou supérieures à 40°C (104°F).)
- Charging Temperature Range: The battery is intended to be charged when the ambient temperature is between 0°C (32°F) and 45°C (113°F). Never charge the battery when ambient temperatures are outside this range. (La batterie doit être chargée lorsque la température ambiante est comprise entre 0°C (32°F) et 45°C (113°F). Ne jamais charger la batterie si la température ambiante est en dehors de cette plage.)
SAVE THESE INSTRUCTIONS