eufy Security Indoor Cam S350 User Guide

eufy Security Indoor Cam S350 User Guide (T8416)

AT A GLANCE

The eufy Security Indoor Cam S350 features a dual-lens system for comprehensive monitoring.

ComponentDescriptionComponentDescription
1. Wide-Angle LensCaptures a broad view of the area.5. Status LEDIndicates the camera's operational status.
2. Telephoto LensProvides a zoomed-in view for detailed observation.6. SpeakerFor two-way audio communication.
3. MicrophoneCaptures audio from the environment.7. SYNC ButtonUsed for pairing and synchronization.
4. microSD SlotInsert a microSD card (not included) to store recordings.8. Power InputConnects to the power adapter.

Use at least a Class 10 microSD card with a maximum of 128 GB.

WHAT'S INCLUDED

The package contains the following items:

  • eufy Security Indoor Cam S350
  • USB Cable
  • Power Adapter
  • Wall Mount
  • Positioning Sticker
  • Screw Pack
  • Quick Start Guide

You may need a screwdriver, drill, and ladder for installation.

SETTING UP THE SYSTEM

  1. Download and install the eufy Security app from the App Store or Google Play, and sign up for an account.
  2. Connect the camera to a power source and wait until the status LED turns solid blue, indicating it's ready.
  3. Tap the '+' icon in the app and follow the on-screen instructions to add your camera.

LED Light Guide

Status LED ColorMeaning
Solid VioletSystem is initializing.
Solid BlueWorking normally or ready for setup.
Blinking RedNot connected to the internet.
Solid RedRecording or the live stream is being viewed.
Flashing Blue and RedFirmware upgrade in progress.

*Keep the camera connected to a power source during firmware upgrades.

INSTALLING YOUR CAMERA

Telephoto Lens Focusing Distance

To ensure an optimal zoom experience from the telephoto lens, place the camera at least 8 ft (2.5 m) away from the area to be monitored. This distance allows the telephoto lens to achieve focus.

[Diagram: A visual showing the telephoto lens in focus at an 8ft distance from the monitored area.]

Choose a Location

The camera can be placed on a table or shelf, or it can be installed on a wall or ceiling. Select a location and height that achieves your desired view and is within reach of a power outlet.

Note: Keep the camera at least 0.7 ft (0.2 m) away from any objects or walls to avoid infrared reflection, which may impact night vision performance.

Camera Field of View

The camera's field of view varies depending on placement:

On a Table or Shelf

[Diagram: Shows the camera on a shelf with two fields of view. The wider view covers approximately 2 ft horizontally at a distance, and the narrower telephoto view covers a smaller area at a greater distance.]

On the Wall

[Diagram: Shows the camera mounted on a wall. The wider view covers approximately 2 ft horizontally at a distance of 3.3 ft from the wall, and the telephoto view covers a narrower area.]

On the Ceiling

[Diagram: Shows the camera mounted on a ceiling. The wider view covers approximately 2.6 ft horizontally at a distance of 10 ft from the ceiling, and the telephoto view covers a narrower area at a distance of 9 ft, with a specific depth of 5.6 ft.]

Install on a Wall or Ceiling

Note: Disconnect the camera from the power outlet before mounting.

  1. Mark the screw positions on the wall or ceiling using the positioning sticker and drill a pilot hole.
  2. Hold the mounting plate against the wall or ceiling, ensuring the "UP" arrow is pointing upwards. Secure the mounting plate using the provided screws.

    [Diagram: Shows two options for attaching the mounting plate: one with screws directly into the wall (marked with ✔️) and one with screws into a ceiling anchor (marked with ✔️). Incorrect placements are marked with ❌.]

  3. Keep the camera disconnected from power. Connect the USB-C Cable to the camera. Ensure the other end of the cable is not yet connected to a power source.
  4. If mounting on a wall, route the cable into the cable channel of the mounting plate. This step can be skipped for ceiling installations.

    [Diagram: Shows the USB-C cable being plugged into the camera and then routed through a channel on the wall mount.]

  5. Slide the camera onto the mounting plate and ensure it is attached securely.

    [Diagram: Illustrates sliding the camera onto the wall mount and onto the ceiling mount, showing secure attachment.]

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