Samsung Air Conditioner User Manual

Safety Information

WARNING: Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION: Hazards or unsafe practices that may result in minor personal injury or property damage.

• ✔️ Follow directions.
• DO NOT attempt.
• Make sure the machine is grounded to prevent electric shock.
• Cut-off the power supply.
• DO NOT disassemble.

WARNING: Low burning velocity material (This appliance is filled with R-32.)

The user and installer guides should be read carefully. The service guide should be read carefully.

For Installation

WARNING

• Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.
• Extending the power line may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.

The installation of this appliance must be performed by a qualified technician or service company.

• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and may also void warranty on the installed product.

Install a switch and circuit breaker dedicated to the air conditioner.

• Failing to do so may result in electric shock or fire.

Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.

• Failing to do so may result in electric shock or fire, explosion, or problems with the product.

Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Never install the outdoor unit in a location such as on a high external wall where it could fall.

• If the outdoor unit falls, it may result in injury, death or property damage.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• Failure to do so may result in electric shock, fire, an explosion, or other problems with the product.

• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.

CAUTION

• Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Install the drain hose properly so that water is drained correctly.

• Failing to do so may result in water overflowing and property damage.
• Avoid adding drain to waste pipes as odours may arise in the future.

The product shall be stored in a room with no ignition sources (e.g. open flames, gas appliance, electric heater, etc.).

• Note that the refrigerant has no odour.

When installing the outdoor unit, make sure to connect the drain hose so that draining is performed correctly.

• The water generated during the heating operation in the outdoor unit may overflow and result in property damage.
• In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

Do not install the product in a place where thermo-hygrostat is needed (such as server room, machinery room, computer room, etc.)

• Those places do not provide guaranteed operation condition of the product therefore performance can be poor in these places.

FOR POWER SUPPLY

WARNING

• When the circuit breaker is damaged, contact your nearest service centre.

Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.

• This may result in electric shock or fire.

CAUTION

• When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker.
• Failing to do so may result in electric shock or fire.

FOR USING

WARNING

• If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.

• If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service centre.
• Failing to do so may result in electric shock or fire.

In case of a malfunction, immediately stop operation of the air conditioner and disconnect the entire power system. Then consult the authorized service personnel.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

To reinstall the air conditioner, please contact your nearest service centre.

• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
• A delivery service for the product is not provided. If you reinstall the product in another location, additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to salt in the air, please contact your nearest service centre.

Do not touch the circuit breaker with wet hands.

• This may result in electric shock.

• Do not turn the air conditioner off with the circuit breaker while it is operating.
• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire.

After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

• If a child places a bag over its head, it may result in suffocation.

Do not touch the front panel with your hands or fingers during the heating operation.

• This may result in electric shock or burns.

Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing.

• Take special care that children do not injure themselves by inserting their fingers into the product.

Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.

• Take special care that children do not injure themselves by inserting their fingers into the product.

Do not strike or pull the air conditioner with excessive force.

• This may result in fire, injury, or problems with the product.

Do not place an object near the outdoor unit that allows children to climb onto the machine.

• This may result in children seriously injuring themselves.

Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.

• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.

Do not use means to accelerate the defrost operation or to clean, other than those recommended by Samsung.

Do not pierce or burn.

Be aware that refrigerants may not contain an odour.

If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use any fuse (such as copper, steel wire, etc.)other than the standard fuse.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.

CAUTION

• Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.

Check that the installation frame of the outdoor unit is not broken at least once a year.

• Failing to do so may result in injury, death or property damage.

Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency.

When the air conditioner does not operate properly for cooling or heating, there is a possibility of refrigerant leakage. If any leakage, stop operation, ventilate the room, and consult your dealer immediately for recharging refrigerant.

The refrigerant is not harmful. However, if it comes in contact with fire, it may generate harmful gases and there is risk of fire.

During transportation of the indoor unit, the pipe lines shall be covered with brackets for protection. Do not move the product with holding the pipe lines.

• It may cause gas leakage.

Do not install the product in a ship or a vehicle (such as a campervan).

• Salt, vibration or other environmental factor may cause the product malfunction, electric shock or fire.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.

Do not drink the water from the air conditioner.

• The water may be harmful to humans.

Do not apply a strong impact to the remote controller and do not disassemble the remote controller.

Do not touch the pipes connected with the product.

• This may result in burns or injury.

Do not cut or burn the refrigerant container or pipings.

Do not point the air direction to the fireplace or heater.

Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.

• This may result in property damage.

Avoid directly exposing humans, animals or plants to the air flow from the air conditioner for long periods of time.

• This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

For Cleaning

WARNING

• Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.

• Failing to do so may result in electric shock or fire.

CAUTION

• Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.
• To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
• This should be done by a qualified technician please contact your installer or service centre.

Do not clean the inside of the air conditioner by yourself.

• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the internal filter, refer to the descriptions in the 'Cleaning and Maintaining' section.
• Failure to do may result in damage, electric shock or fire.
• Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.

Indoor Unit Overview

The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type.

01 Display

02 Air flow blade/Air outlet (inside) / Wind-Free panel

• You can use the Wind-Free Cooling function when the Cool, Dry, or Fan mode is running.
• (Refer to the remote control manual for product operation.)

03 Air intake

04 Air filter (under the grille)

Operation Features

Operating temperature and humidity

When using the air conditioner follow the operating temperature and humidity ranges.

CAUTION

• If you use the air conditioner at a relative humidity above 80%, it may cause a formation of condensation and a leakage of water on the floor.
• The standardized temperature for heating is 7°C. If the outdoor temperature drops to 0°C or below, the heating capacity can be reduced depending on the temperature condition. If the cooling operation is used at over 32°C (indoor temperature), it does not cool at its full capacity.
• If the indoor unit is out of the operating temperature and humidity range, the safety device may operate and the air conditioner may stops.

Cleaning and Maintenance

Before cleaning the indoor unit, be sure to turn off the auxiliary power switch.

Cleaning the indoor unit exterior

Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off dirt of odd-shaped areas by using a soft brush.

CAUTION

• Do not use alkaline detergent, sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to clean the surfaces.
• Do not attach any stickers on the surfaces because this may cause damage.
• When you clean the heat exchanger on the indoor unit, you need to disassemble the indoor unit. Therefore, you must contact the local service center for help.

Cleaning the outdoor unit heat exchanger

Spray water to clean the dust.

CAUTION

• The heat exchanger of the outdoor unit has sharp edges. Take care when cleaning its surface.

NOTE

• If it is difficult to clean the heat exchanger of the outdoor unit, contact the local service center.

Cleaning the air filter

CAUTION

• Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille.

1 Detaching the air filter

Push down the hooks at each side of the front grille to open the grille.

NOTE

• The hooks are located on both sides of the front grill with the Samsung logo.

Pull out the air filter from the indoor unit.

2 Cleaning the air filter

Clean the air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.

CAUTION

• Do not scrub the air filter with a brush or other cleaning utensil. This may damage the filter.

NOTE

• If the air filter dries in a humid area, it may produce offensive odours. Clean it again and dry it in a well-ventilated area.
• The cleaning period may differ depending on the usage and environmental conditions, so clean the air filter every week if the indoor unit is in the dusty area.

3 Reassembling the air filter

CAUTION

• If the indoor unit is used without the air filter, the indoor unit may be damaged due to dust.

4 Resetting the air filter (Wired remote control is an optional item)

After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows:

• Indoor unit with the wired remote control: Press the Filter Reset button or set Filter Reset in option.
• Indoor unit with the wireless remote control: Press the Options button → < or > → (Filter Reset) Blinking → press the SET button.

NOTE

• The filter reset indicator blinks when the air filter should be cleaned.
• If the angle of the air flow blade is changed by opening the front grille for installation or maintenance of the indoor unit, be sure to turn off and then on the auxiliary switch before operating the indoor unit again. If not, the angle of the air flow blade may be changed and the blades may not be closed after turning off the indoor unit.

Periodical maintenance

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense.

Information about refrigerant

Important information: regulation regarding the refrigerant used

This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere.

CAUTION

If the system contains 5 tCO₂e or more of fluorinated greenhouse gases, it must be checked for leakage at least once every 12 months, according to regulation No. 517/2014. This activity must be covered by qualified personnel only. In the case of the situation above, the installer (or authorized person with responsibility for final check) must provide a maintenance book, with all the information recorded, according to REGULATION (EU) No. 517/2014 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on fluorinated greenhouse gases.

• GWP: Global Warming Potential
• Calculating tCO₂e: kg x GWP/1000

Questions or Comments?