Nokia 215 4G (2024) User Guide

1 About this user guide

2 Get started

Keys and parts

This user guide applies to the following Nokia 215 4G models: TA-1611, TA-1613, TA-1621, TA-1617.

Phone Components:

• 1. Scroll key
• 2. Call key
• 3. Left selection key
• 4. Earpiece/Loudspeaker
• 5. Headset connector
• 6. Right selection key
• 7. Power/End key
• 8. Flashlight
• 9. USB connector

Some accessories, such as the charger, headset, or data cable, may be sold separately.

Set up and switch on your phone

Nano-SIM

Nano-SIM card symbol: a rectangular card with a smaller rectangle cut out of its corner, indicating the SIM card type.

Open the back cover

1. Insert a fingernail into the small slot at the side of the phone, then lift and remove the cover.
2. If the battery is in the phone, lift it out.

Insert the SIM cards

1. Slide the SIM card into the SIM card slot.
2. For dual-SIM phones, slide the second SIM into the SIM2 slot.

Both SIM cards are available simultaneously when the device is not in use. However, if one SIM card is active (e.g., during a call), the other may be unavailable.

Tip: To determine if a phone supports two SIM cards, check the label on the sales box. If two IMEI codes are present, it is a dual-SIM phone.

Insert the memory card

Memory card insertion: A phone with a microSD card being slid into the memory card slot.

1. Slide the memory card into the memory card slot.
2. Replace the battery.
3. Replace the back cover.

Only use compatible memory cards approved for this device. Incompatible cards may damage the card or device and corrupt stored data.

Tip: For optimal performance, use a fast microSD memory card up to 32 GB from a reputable manufacturer.

Switch on your phone

Press and hold the Power/End key.

Charge your phone

The battery is partially charged from the factory, but it may require recharging before initial use.

Charge the battery

1. Plug the charger into a wall outlet.
2. Connect the charger to the phone.
3. Once charging is complete, unplug the charger from the phone, then from the wall outlet.

If the battery is completely discharged, the charging indicator may take several minutes to appear.

Tip: USB charging can be used when a wall outlet is unavailable. The efficiency of USB charging varies significantly, and it may take a long time for charging to begin and the device to function.

Keypad

Use the phone keys

• To view applications and features, select Menu on the home screen.
• To navigate to an application or feature, press the scroll key (up, down, left, or right). To open, press the scroll key.
• If the zoomed menu view is selected, press the scroll key up or down to navigate. To open, press the scroll key.

Lock the keypad

To lock the keys, select Left selection key > Lock keypad. To unlock the keys, select Right selection key > Unlock, and then press the asterisk key (*).

Write with the keypad

• Press a key repeatedly until the desired letter is shown.
• To type a space, press the 0 key.
• To type a special character or punctuation mark, press the asterisk key (*). If using predictive text, press and hold the hash key (#).
• To switch between character cases, press the hash key (#) repeatedly.
• To type a number, press and hold a number key.

3 Calls, contacts, and messages

Calls

Make a call

1. Type the phone number. To type the plus character (+) for international calls, press the asterisk key (*) twice.
2. Press the call key. If prompted, select which SIM to use.
3. To end the call, press the end key.

Answer a call

Press the call key.

Contacts

Add a contact

1. Select Menu > Contacts > Options > Add new contact.
2. Select where to save the contact.
3. Enter the name and number.
4. Select Options > Save contact.

Save a contact from the call logs

1. Select Menu > Call logs, and select the call type.
2. Scroll to the number to save and select Options > Add to contacts > New contact.
3. Select where to save the contact.
4. Add the contact details and select Options > Save contact.

Call a contact

Contacts can be called directly from the contacts list.

Select Menu > Contacts, scroll to the desired contact, and press the call key.

Send messages

Write and send messages

1. Select Menu > Messages > + New message.
2. Type a phone number, or press the contacts icon and select a recipient from the contacts list.
3. Write the message.
4. To insert symbols, press the asterisk key (*).
5. Select Send. If prompted, select which SIM to use.

4 Personalize your phone

Change tones

Set new tones

1. Select Menu > Settings > Profiles, scroll to a profile and select Options > Settings > Ring settings.
2. Select the tone to change.
3. Scroll to the desired tone and select Select.

Change the look of your home screen

Choose a new wallpaper

The background of the home screen can be changed.

1. Select Menu > Settings > Personalisation > Lock screen background > Wallpapers.
2. Select the desired wallpaper.

Profiles

Set a profile

Several profiles are available for different situations, such as a silent profile for when sounds are not permitted, and an outdoor profile with loud tones.

1. Select Menu > Settings > Profiles.
2. To adjust a profile, scroll to it, and select Options > Settings. Change the desired settings.
3. To set a profile, scroll to it, and select Select.

5 Clock, calendar, and calculator

Set the time and date manually

Change the time and date

1. Select Menu > Settings > Time & language > Date and time.
2. Select Auto-update > Change.
3. Select Time zone and enter the time zone.
4. Select Time and enter the time.
5. Select Date and enter the date.
6. Select Save.

Alarm clock

Set an alarm

1. Select Menu > Alarm.
2. Select New alarm and enter the alarm time and other details.

Calendar

Add a calendar event

1. Select Menu > Extras > Calendar.
2. Scroll to a date, and select Options > Add new event.
3. Enter the event name and other details, and select Save.

Calculator

Use the calculator

1. Select Menu > Extras > Calculator.
2. Enter the first factor of the calculation, use the scroll key to select the operation, and enter the second factor.
3. Press the scroll key to get the result of the calculation.

Select the clear icon (⌫) to empty the number fields.

6 Empty your phone

Restore factory settings

Reset your phone

Users can restore original factory settings, but caution is advised as this process removes all data saved in the phone memory and all personalization.

When disposing of a phone, users are responsible for removing all private content.

To reset the phone to its original settings and remove all data, type *#7370# on the home screen. If prompted, enter the security code.

7 Product and safety information

For your safety

Users should read these simple guidelines. Failure to follow them may be dangerous or violate local laws and regulations. For more information, refer to the complete user guide.

Switch off in restricted areas

??Switch the device off when mobile device use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. All instructions in restricted areas must be obeyed.

Road safety comes first

??All local laws must be obeyed. Users should always keep their hands free to operate the vehicle while driving. Road safety should be the primary consideration while driving.

Interference

??All wireless devices may be susceptible to interference, which could affect performance.

Authorized service

?Only authorized personnel are permitted to install or repair this product.

Batteries, chargers, and other accessories

?Only batteries, chargers, and other accessories approved by HMD Global Oy for use with this device should be used. Incompatible products should not be connected.

Keep your device dry

???If the device is water-resistant, its IP rating can be found in the device's technical specifications for more detailed guidance.

Protect your hearing

??To prevent possible hearing damage, users should not listen at high volume levels for long periods. Caution should be exercised when holding the device near the ear while the loudspeaker is in use.

Emergency calls

Before making the call:

• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.

1. Press the end key repeatedly until the home screen is shown.
2. Type the official emergency number for the present location. Emergency call numbers vary by location.
3. Press the call key.
4. Provide necessary information as accurately as possible. Do not end the call until permission is given to do so.

Users may also need to:

• Put a SIM card in the phone.
• If the phone asks for a PIN code, type the official emergency number for the present location, and press the call key.
• Switch off call restrictions in the phone, such as call barring, fixed dialing, or closed user group.

Take care of your device

Handle the device, battery, charger, and accessories with care. The following suggestions help keep the device operational:

• Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures, as high temperatures may damage the device or battery.
• Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorized modifications may damage the device and violate regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device, as paint can prevent proper operation.
• Keep the device away from magnets or magnetic fields.
• To keep important data safe, store it in at least two separate places, such as the device, memory card, or computer, or write down important information.

During extended operation, the device may feel warm, which is usually normal. To prevent overheating, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, it should be taken to the nearest authorized service facility.

Recycle

♻️?Users should always return used electronic products, batteries, and packaging materials to dedicated collection points. This practice helps prevent uncontrolled waste disposal and promotes material recycling. Electrical and electronic products contain valuable materials, including metals (such as copper, aluminum, steel, and magnesium) and precious metals (such as gold, silver, and palladium). All materials of the device can be recovered as materials and energy.

Crossed-out wheelie bin symbol

?️?The crossed-out wheelie-bin symbol on a product, battery, literature, or packaging indicates that all electrical and electronic products and batteries must be taken to separate collection at the end of their working life. Personal data should be removed from the device first. These products should not be disposed of as unsorted municipal waste; they should be recycled. For information on the nearest recycling point, users should check with their local waste authority, or read about HMD's take-back program and its availability at www.hmd.com/phones/support/topics/recycle.

Battery and charger information

Battery and charger info

To determine if a phone has a removable or non-removable battery, refer to the printed guide.

Devices with a removable battery: Use the device only with an original rechargeable battery. The battery can be charged and discharged many times but will eventually wear out. When talk and standby times are noticeably shorter, replace the battery.

Devices with a non-removable battery: Do not attempt to remove the battery, as this may damage the device. The battery can be charged and discharged many times but will eventually wear out. When talk and standby times are noticeably shorter, take the device to the nearest authorized service facility for battery replacement.

Charge the device with a compatible charger. Charger plug type may vary. Charging time can vary depending on device capability.

Battery and charger safety info

Once charging is complete, unplug the charger from the device and electrical outlet. Continuous charging should not exceed 12 hours. If left unused, a fully charged battery will lose its charge over time.

Extreme temperatures reduce battery capacity and lifetime. Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. A device with a hot or cold battery may not work temporarily. The battery may drain quickly in cold temperatures and lose enough power to switch off the phone within minutes. When outdoors in cold temperatures, keep the phone warm.

Local regulations must be obeyed. Recycle when possible. Do not dispose of as household waste.

Do not expose the battery to extremely low air pressure or leave it at extremely high temperatures, for example, dispose of it in a fire, as this may cause the battery to explode or leak flammable liquid or gas.

Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery. If a battery leaks, liquid should not touch skin or eyes. If this occurs, immediately flush affected areas with water or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.

Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or chargers, may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If the battery or charger is believed to be damaged, take it to a service center or phone dealer before continuing use. Never use a damaged battery or charger. Only use the charger indoors. Do not charge the device during a lightning storm. If a charger is not included in the sales pack, charge the device using the included data cable and a USB power adaptor (may be sold separately). The device can be charged with third-party cables and power adaptors compliant with USB 2.0 or later and applicable country regulations and international and regional safety standards. Other adaptors may not meet applicable safety standards, and charging with such adaptors could pose a risk of property loss or personal injury.

To unplug a charger or an accessory, hold and pull the plug, not the cord.

Additionally, the following applies if the device has a removable battery:

• Always switch the device off and unplug the charger before removing any covers or the battery.
• Accidental short-circuiting can occur if a metallic object touches the metal strips on the battery, potentially damaging the battery or the other object.

Small children

The device and its accessories are not toys. They may contain small parts and should be kept out of the reach of small children.

Medical devices

Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices' function. Users should consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio energy.

Implanted medical devices

To avoid potential interference, manufacturers of implanted medical devices (such as cardiac pacemakers, insulin pumps, and neurostimulators) recommend a minimum separation of 15.3 centimeters (6 inches) between a wireless device and the medical device. Persons with such devices should:

• Always keep the wireless device more than 15.3 centimeters (6 inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect interference is taking place.
• Follow the manufacturer's directions for the implanted medical device.

For questions about using a wireless device with an implanted medical device, users should consult their health care provider.

Hearing

Some wireless devices may interfere with certain hearing aids.

Protect your device from harmful content

The device may be exposed to viruses and other harmful content. The following precautions should be taken:

• Be cautious when opening messages, as they may contain malicious software or otherwise be harmful to the device or computer.
• Be cautious when accepting connectivity requests or browsing the internet. Do not accept Bluetooth® connections from untrusted sources.
• Install antivirus and other security software on any connected computer.
• If accessing preinstalled bookmarks and links to third-party internet sites, appropriate precautions should be taken. HMD Global does not endorse or assume liability for such sites.

Vehicles

Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more information, users should check with the manufacturer of their vehicle or its equipment. Only authorized personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate the warranty. Users should regularly check that all wireless device equipment in their vehicle is mounted and operating properly. Flammable or explosive materials should not be stored or carried in the same compartment as the device, its parts, or accessories. The device or accessories should not be placed in the air bag deployment area.

Potentially explosive environments

The device should be switched off in potentially explosive environments, such as near gasoline pumps. Sparks may cause an explosion or fire resulting in injury or death. Restrictions in areas with fuel, chemical plants, or where blasting operations are in progress must be noted. Areas with a potentially explosive environment may not be clearly marked. These usually include areas where users are advised to switch off their engine, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles. Users should check with manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be safely used in their vicinity.

Certification information

This mobile device meets guidelines for exposure to radio waves.

The mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields), as recommended by international guidelines from the independent scientific organization ICNIRP. These guidelines incorporate substantial safety margins intended to assure the protection of all persons regardless of age and health. The exposure guidelines are based on the Specific Absorption Rate (SAR), which expresses the amount of radio frequency (RF) power deposited in the head or body when the device transmits. The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10 grams of tissue.

SAR tests are carried out with the device in standard operating positions, transmitting at its highest certified power level, in all its frequency bands.

This device meets RF exposure guidelines when used against the head or when positioned at least 5/8 inch (1.5 centimeters) away from the body. When a carry case, belt clip, or other form of device holder is used for body-worn operation, it should not contain metal and should provide at least the stated separation distance from the body.

To send data or messages, a good connection to the network is needed. Sending may be delayed until such a connection is available. The separation distance instructions should be followed until sending is finished.

During general use, SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of the mobile device is automatically decreased when full power is not needed for the call. The lower the power output, the lower the SAR value.

Device models may have different versions and more than one value. Component and design changes may occur over time, and some changes could affect SAR values.

For more information, visit www.sar-tick.com. Mobile devices may transmit even if a voice call is not being made.

The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices. If users are interested in reducing exposure, WHO recommends limiting usage or using a hands-free kit to keep the device away from the head and body. For more information and explanations on RF exposure, visit the WHO website at www.who.int/health-topics/electromagnetic-fields#tab=tab_1.

For the maximum SAR value of the device, refer to www.hmd.com/sar.

About Digital Rights Management

When using this device, users must obey all laws and respect local customs, privacy, and legitimate rights of others, including copyrights. Copyright protection may prevent copying, modifying, or transferring photos, music, and other content.

Copyrights and other notices

Copyrights

The availability of products, features, apps, and services may vary by region. For more information, users should contact their dealer or service provider. This device may contain commodities, technology, or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability, or contents of this document. HMD Global reserves the right to revise this document or withdraw it at any time without prior notice.

To the maximum extent permitted by applicable law, under no circumstances shall HMD Global or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential, or indirect damages howsoever caused.

Reproduction, transfer, or distribution of part or all of the contents in this document in any form without the prior written permission of HMD Global is prohibited. HMD Global operates a policy of continuous development. HMD Global reserves the right to make changes and improvements to any of the products described in this document without prior notice.

HMD Global does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with the device. By using an app, users acknowledge that the app is provided as is.

Downloading maps, games, music, and videos, and uploading images and videos may involve transferring large amounts of data. The service provider may charge for data transmission. The availability of particular products, services, and features may vary by region. Users should check with their local dealer for further details and availability of language options.

Certain features, functionality, and product specifications may be network dependent and subject to additional terms, conditions, and charges.

All specifications, features, and other product information provided are subject to change without notice.

HMD Global Privacy Policy, available at http://www.hmd.com/privacy, applies to the use of the device.

TM and © 2024 HMD Global. All rights reserved. HMD Global Oy is a licensee of the Nokia brand for phones & tablets. Nokia is a registered trademark of Nokia Corporation.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by HMD Global is under license.

This product includes open source software. For applicable copyright and other notices, permissions, and acknowledgements, select *#6774# on the home screen.