Studio 1824c and 1810c High-definition USB-C Audio Interfaces
Owner's Manual
Brand: PreSonus
Manufacturer: PreSonus Audio Electronics
Product Type: High-definition USB-C Audio Interfaces
Models: Studio 1824c, Studio 1810c
1. Overview
1.1 Introduction
Thank you for purchasing a PreSonus High-definition Studio-series Audio Interface. These interfaces are equipped with high-headroom, Class A XMAX™ microphone preamplifiers, a 192 kHz / 24-bit recording and playback engine, and onboard DSP mixing features, designed to enhance music production and recording. Whether for a home studio or a professional facility, the Studio-series interfaces deliver high-quality audio and performance.
PreSonus Audio Electronics is committed to product improvement and values customer feedback. This manual is designed to familiarize users with the features, applications, and connection procedures for the Studio-series interfaces to ensure a smooth installation and setup process.
This manual covers both the Studio 1824c and Studio 1810c. Differences will be noted, with Studio 1824c features presented first.
For additional tips and tricks, visit www.presonus.com/learn/technical-articles.
1.2 What is in the Box
The Studio-series package includes:
- PreSonus Studio 1824c or Studio 1810c High-definition Audio Interface
- Quick Start Guide
- 1M USB-C to C Cable
- 1M USB-C to A Cable
1.3 Companion PreSonus Products
PreSonus offers a range of products designed for seamless integration within your audio signal chain, ensuring a high-quality experience from start to finish. For more information, visit www.presonus.com.
Power User Tip: Companion software and drivers are available for download from your My PreSonus user account at My.PreSonus.com after registering your Studio-series interface.
2. Hookup
2.1 Front Panel Connections and Controls
Microphone/Instruments/Line Inputs: Equipped with PreSonus XMAX microphone preamplifiers, these inputs accommodate various microphone types. Each preamp features a Class A input buffer and a dual-servo gain stage for low noise and wide gain control.
The combo jacks accept XLR or 1/4-inch plugs. Channels 1 and 2 offer a 1/4-inch TRS input that can be switched between instrument-level and line-level signals. Other combo jacks provide line-level inputs only.
Input Source Button (Channels 1-2): Switches the 1/4-inch input between instrument and line levels. When illuminated, it accepts line-level signals; when not illuminated, it engages the instrument preamp.
Power User Tip: Active instruments with internal preamps or line-level outputs should use the line input. Using the instrument input for active instruments can cause damage and loud, distorted signals.
Note: Changing connections or phantom power can cause audio spikes. Lower the channel trim before making these changes.
Input Gain Control: Provides variable gain: -15 to +65 dB for mic/instrument inputs, and -20 to +20 dB for line inputs.
48 Volt Phantom Power: Supplies 48V phantom power to microphone inputs. The button illuminates blue when active. This is required for condenser microphones; consult your microphone's manual to avoid damaging dynamic or ribbon mics.
XLR Connector Wiring: Pin 1 = GND, Pin 2 = +48V, Pin 3 = +48V.
Input Meters: LED meters display input levels. The red Clip LED indicates a signal at -0.5 dBFS, signaling potential overload. Use gain controls to stay below this level.
Output Meters: Display signal levels for the Main Left/Right outputs (-50 dBFS to -0.5 dBFS).
Mute Button: Mutes the Main Output signal. Illuminates red when active.
Sync LED: Indicates sync status with the computer. Flashes red/blue when no sync is available. For Studio 1810c, it also indicates external S/PDIF sync. Flashes if sample rates don't match external clock sources.
Mono Button (Studio 1824c only): Sums the Main stereo output to mono, useful for checking mono compatibility and phase cancellation.
Cue A/B (Studio 1810c only): Switches the source for Headphone 1 output between playback streams 1-2 (default) and 3-4.
Headphone Level: Controls output level for two headphone outputs. Studio 1824c has both on the front; Studio 1810c has controls on the front and outputs on the rear. Headphone 1 shares streams with main outputs; Headphone 2 shares with outputs 3-4.
Main Knob: Controls the Main Left/Right output level (-80 dB to 0 dB attenuation).
Power Button and Sync Light (Studio 1824c only): The power button's light ring indicates word clock source: Blue (master or receiving sync), Flashing Red/Blue (detecting clock), Purple (no clock detected).
Power User Tip: Proper word clock sync prevents audio artifacts. The Studio 1824c can serve as the master clock.
2.2 Back Panel Connections
Mic / Line Inputs (Studio 1824c only): Combo jacks for microphones (XLR) and line-level devices (1/4-inch TRS up to +18 dBFS).
Line Inputs (Studio 1810c only): 1/4-inch TRS inputs for line-level devices, scaled to +18 dBFS. These are direct-to-ADC with no gain control.
Line Outputs: Balanced 1/4-inch TRS outputs for routing audio to external devices. Studio 1824c outputs 1-2 share streams with main outs and Headphone 1; outputs 3-4 share with Headphone 2. Other outputs have independent streams. Studio 1810c outputs 3-4 share with Headphone 2.
Power User Tip: Line outputs are DC coupled, usable for control voltage to external analog equipment.
Main Outputs: Controlled by the front panel Main Level knob. Playback streams 1-2 route here, along with Studio 1824c outputs 1-2 and Headphone 1.
S/PDIF Input and Output: Transmits/receives two channels of audio up to 24-bit/96 kHz. Also supports word clock transmission/reception.
Power User Tip: In UC Surface, set S/PDIF as Clock Source and match sample rate for external clocking.
ADAT – S/MUX Input/Output: For external digital devices. Provides 8 channels at 44.1/48 kHz, and 4 channels at 88.2/96 kHz. Does not function at 176.4 or 192 kHz.
BNC Output (Studio 1824c only): Transmits word clock to other digital devices, enabling the Studio 1824c to act as the master clock.
MIDI Input and Output: For connecting and communicating with external MIDI equipment, used for sequencing and control.
Power User Tip: MIDI triggers or controls audio sources; ensure correct data transmission.
USB-C Port: Connects to computer. Compatible with USB 2.0 and 3.0. USB 1.1 is not supported.
Power Connection: For the external power supply.
Power Switch (Studio 1810c): On/off switch.
2.3 Connection Diagram
Detailed connection diagrams are provided for the Studio 1824c and Studio 1810c, illustrating the placement and function of all front and rear panel connections for various audio and MIDI devices.
3. Connecting to a Computer
3.1 Installation for Windows
Connect the Studio-series interface to a USB-C or USB-A (2.0/3.0) port. Launch the Universal Control installer, which guides through installing ASIO/WDM drivers and UC Surface. It is recommended to close all other applications before installation.
3.2 Installation for macOS
Studio-series interfaces are class-compliant Core Audio devices in macOS; no driver installation is needed. However, install Universal Control for UC Surface and firmware updates. Follow installer prompts carefully, and do not connect the interface until instructed.
Power User Tip: Universal Control can be found in the Applications folder and can be added to the Dock for easy access.
3.3 Firmware Updates
Universal Control checks for and prompts for firmware updates. Click "Update Firmware" to begin. WARNING: Do not power off or disconnect the interface during the update process. Reboot the device once the update is complete.
3.4 Using the Studio-series interfaces with Popular Audio Applications
These interfaces are compatible with any audio application supporting Core Audio or ASIO. Consult your DAW's documentation for specific driver selection. Basic setup instructions are provided for:
- Ableton Live: Options > Preferences > Audio > Driver Type: ASIO | Audio Device: ASIO PreSonus Studio (1824c or 1810c). Configure Input/Output.
- Apple Logic: Logic > Preferences > Audio > Devices Tab > Select PreSonus Studio (1824c or 1810c). Relaunch Logic. Enable custom I/O labels via Options > Audio > I/O Labels.
- Avid ProTools 10+: Setup > Hardware > Select Studio (1824c or 1810c). Setup > Playback Engine > Select Studio (1824c or 1810c).
- Cakewalk Sonar: Options > Audio... > Advanced tab > Driver Mode: ASIO. Restart Sonar. Configure Drivers tab and General tab for timing masters.
- Steinberg Cubase: Devices > Device Setup > VST Audio System > Select PreSonus Studio (1824c or 1810c) ASIO Driver. Devices > VST Connections to enable buses.
4. UC Surface Monitor Control Software
UC Surface is a powerful monitor control software included with Universal Control, enabling high-quality monitor mixes and more. It integrates with Studio One's mixer and offers similar functions for other DAWs, controlling channel and mix output levels, solo, and mute.
Note: Adjusting faders in UC Surface affects monitor mix levels, not recording levels. Recording levels must be set using the interface's preamp controls.
Playback Streams: DAW playback streams can be routed flexibly to any output via UC Surface.
4.1 UC Surface Launch Window
Universal Control manages PreSonus hardware. The Launch window provides access to driver settings.
Sample Rate: Set from 44.1 kHz to 192 kHz. Higher rates improve fidelity but increase system load.
Clock Source: Select Internal, External S/PDIF, or External ADAT (1824c only).
Block Size (Windows only): Adjusts buffer size (16-4096 samples) to balance latency and performance. Lowering reduces latency but increases CPU demand. If pops/clicks occur, increase buffer size.
Loopback (Windows only): Two virtual streams allow recording audio from one application to another. Useful for recording game audio, streams, or karaoke tracks.
Power User Tip: Loopback is not available in macOS due to Core Audio compliance; third-party apps are needed.
File Menu: Manages connected devices (Show/Close All Devices, Sign Out, Check for Updates, Transfers, About, Quit).
Settings Menu: Customizes the Universal Control experience (Always on Top, Run at Startup, Preferences, Rescan Network, Language).
4.1.1 Loopback Recording (Windows only)
Provides two virtual streams for recording application audio into another application. This is useful for capturing audio from games, web browsers, or media players for podcasts or livestreams, or for recording vocals over karaoke tracks.
When "Merge Loopback with 1/2" is selected, application audio is mixed with analog inputs 1 and 2. When "Dedicated Loopback Inputs" is selected, application audio is recorded on driver inputs 19/20.
Power User Tip: When using loopback, select Outputs 1 and 2 in the source application and Outputs 3 and 4 in the recording application to avoid feedback.
4.2 UC Surface Controls
UC Surface allows creation of multiple low-latency monitor mixes (three for 1810c, four for 1824c) from input channels and DAW returns.
- Main Mix Select: Views the Main Left/Right mix, routed to Outputs 1/2 and Headphone 1.
- Mix Output Fader Position: Toggles the fader's placement relative to mix controls.
- Mute: Mutes the selected mix.
- Mirror Main: Mirrors the Main mix for the selected mix.
- Mix Selection Buttons: Selects which mix to view/edit.
- Mix Output Fader: Controls the overall output level of the selected mix.
- Mix Meter: Displays pre-fader output level for the selected mix.
- Copy Mix: Copies the current mix to another mix slot.
4.2.1 Channel Controls
- Selected Channel Name: Customizable name for the current channel.
- Channel Color: Allows color-coding of channels.
- Link: Stereo links odd-even channel pairs.
- Channel Select: Selects a channel to edit.
- Solo Button: Enables/disables solo for the channel.
- Mute Button: Enables/disables mute for the channel.
- Pan Controls: Sets stereo position; spreads linked stereo channels.
- Input Clip: Indicates input exceeding 0 dB FS. Click to clear.
- Channel Fader: Controls the overall channel level.
- Level Meter: Displays pre-fader channel level.
4.2.2 Device Controls
Remote controls for front panel options and S/PDIF output mix selection. The Reset button restores factory default mix settings.
4.3 The Settings Page
Configures Studio-series settings.
- Show ADAT: Toggles ADAT inputs in the UC Surface Mixer.
- Peak Hold: Enables/disables peak hold metering.
- Mixer Bypass: Bypasses the UC Surface mixer for simple I/O operation.
- Color Scheme: Adjusts overall lightness/darkness of the mixer.
- Colorize Channels: Customizes channel color.
- Driver Settings: Displays current driver settings; access via Launch window.
- Version Info: Shows firmware and UC Surface version.
5. Studio One Artist Quick Start
Studio One Artist is included software for recording and production, offering tools for capturing and mixing performances. It provides access to advanced functions like Z-Mix.
Power User Tip: Eligible for a discount upgrade to Studio One Professional. Visit studioone.presonus.com/.
5.1 Installation and Authorization
After installing drivers and connecting the interface, install Studio One Artist by logging into your My PreSonus account and registering the interface. The product key is automatically registered.
Download the installer from your My PreSonus account. For Windows, launch the installer. For macOS, drag the application to the Applications folder.
Upon first launch, Studio One Artist connects to your My PreSonus account for authorization. Ensure your computer is connected to the internet.
Bundled Content: Studio One Artist includes demo material, instruments, loops, and samples. Install this content during the first launch by selecting desired packages.
5.2 Setting Up Studio One
Studio One Artist is designed for seamless integration with PreSonus interfaces. The Start page offers document management, device configuration, artist profile, news, and links to demos/tutorials.
5.2.1 Configuring Audio Devices
Studio One Artist automatically scans for available drivers on the Start page, defaulting to a PreSonus driver if available. If your device isn't listed, click "Configure Audio Devices" to open the Options window and select the driver from the Audio Setup tab.
Power User Tip: The Z-mix icon indicates zero-latency monitoring functionality. Ensure Universal Control is running for this feature.
5.2.2 Configuring MIDI Devices
Configure MIDI keyboard controllers, sound modules, and control surfaces via the External Devices window. Install necessary drivers for third-party MIDI hardware first. Skip this section if no MIDI devices are used.
Setting Up an External MIDI Keyboard Controller: Connect MIDI Out to interface MIDI In. On the Start page, click "Configure External Devices." In the Add Device window, select your controller (or "New Keyboard") and customize its name. Specify MIDI channels (all 16 recommended). Filter unwanted functions (Aftertouch, Pitch Bend, etc.). Select the 'Receive From' port. Optionally, check "Default Instrument Input" to assign it as the default controller.
Setting up an External MIDI Sound Module: In the External Devices window, click Add, select "New Instrument," and customize its name. Specify MIDI channels. Select the 'Send To' MIDI interface output.
5.3 Creating a New Song
After configuring audio and MIDI devices, create a new song. From the Start page, select "Create a New Song." Name your song and choose a save directory. Templates are available for quick setups; this guide covers creating an empty song.
Select "Empty Song" and set sample rate, bit depth, song length, and time format. Click OK.
Power User Tip: Select "Stretch Audio Files to Song Tempo" when importing loops to ensure they sync to the correct BPM.
5.3.1 Configuring Your I/O
Go to Song > Song Setup to configure sample rate, resolution, and Audio I/O.
Inputs Tab: Enable desired inputs. Creating mono inputs for each interface input is recommended. Stereo inputs can be created for stereo recording.
Outputs Tab: Enable desired outputs. The Audition select menu allows choosing an output for auditioning audio files before import, typically the main output bus.
Power User Tip: Click "Make Default" to apply the same I/O configuration each time Studio One is opened.
Setting Up Z-Mix: Enables zero-latency monitoring. Designate outputs as "Cue Mix" outputs. Z-Mix controls appear in the Studio One mixer. Universal Control must be running.
5.3.2 Creating Audio & MIDI Tracks
In the Arrange window, click the "Add Tracks" button to open the Add Tracks window.
Customize track name, color, effects, and input/output sources. Select the number and type of tracks (Audio, Instrument, Automation, Folder).
Power User Tip: Use "Track > Add Tracks for All Inputs" to create an audio track for each available input.
Anatomy of an Audio Track: Details controls like Mute, Solo, Arm, Track Name, Meter, Input Source Select, etc.
Note: MIDI Tracks are similar to Audio Tracks, with MIDI devices listed in the Input Source.
5.3.3 Recording an Audio Track
Create an audio track, set its input to Interface Input 1, and connect a microphone. Enable Record Enable on the track. Adjust the input gain on the interface while speaking/singing to achieve a strong signal without clipping.
5.3.4 Adding Virtual Instruments and Plug-in Effects to Your Song
Add plug-ins and instruments by dragging from the Browser. Effects can be dragged between channels or into chains. Virtual instruments load as inputs on new tracks.
Opening the Browser: Three buttons (Edit, Mix, Browse) control editors, mixer, and browser window.
Drag-and-Drop Virtual Instruments: Open Browser, select Instrument, drag to Arrange view. A new track is created.
Drag-and-Drop Effects: Select Effects, drag to a track.
Drag-and-Drop Audio and MIDI Files: Drag files from the browser to the Arrange view. Creates a new track or adds to an existing one.
5.4 Monitor Mixing with Z-Mix
Z-Mix provides zero-latency monitor mixes using Studio One's integration with Studio-series interfaces. Designate outputs as "Cue Mix" to access Z-Mix controls within Studio One. Universal Control must be running.
Power User Tip: The main output can be designated as a Cue Mix for quick zero-latency monitoring of live inputs.
5.4.1 Z-Mix Functions
A "Z-Mix object" appears in the Console channels once a Cue Mix output is created. This object allows control over the Z-Mix.
To enable zero-latency monitoring, click the "Z" icon on the output channel strip.
- Activate Button: Deactivates the Z-Mix object for a channel.
- Horizontal Level Fader: Controls the Z-Mix volume for the channel, independent of the main mix once adjusted.
- Pan Control: Sets the pan position for the Z-Mix output.
- Lock to Channel Button: By default, Z-Mix levels and pans are locked to the Main Mix. Unlocking allows independent control. Clicking the button again relocks them.
6. Technical Information
6.1 Specifications
Detailed specifications for the Studio 1824c and 1810c audio interfaces are provided:
| Category | Specification |
|---|---|
| General | |
| Sample Rates | 44.1, 48, 88.2, 96, 176.4, 192 kHz |
| Converter Resolution | 24-bit |
| Converter Dynamic Range A/D | 114 dB |
| Converter Dynamic Range D/A | 114 dB |
| Microphone Inputs | |
| Maximum Level | +16 dBu, min gain |
| Gain Range | 80 dB |
| Frequency Response | 20 Hz - 20 kHz (unity gain) |
| Dynamic Range | 110 dB (A-wtd, min gain) |
| THD + N | 0.005% (1 kHz, 0dBu, unity gain) |
| EIN | -128 dBu (A-wtd, 20 kHz BW, Rs=1500, max gain) |
| Input Impedance | 14000 |
| Phantom Power | 48V (>10 mA per channel) |
| Line Inputs | |
| Maximum Level | +21 dBu (balanced, min gain) |
| Gain Range | 40 dB |
| Frequency Response | 20 Hz-20 kHz (unity gain) |
| Dynamic Range | 112 dB (A-wtd, min gain) |
| THD + N | 0.005% (1 kHz, +18 dBu, min gain) |
| Input Impedance | 10 kΩ |
| Instrument Inputs | |
| Maximum Level | +15 dBu (unbalanced, min gain) |
| Gain Range | 80 dB |
| Frequency Response | 20 Hz - 20 kHz (min gain) |
| Dynamic Range | 112 dB (A-wtd, min gain) |
| THD + N | 0.020% (1 kHz, +10 dBu, min gain) |
| Input Impedance | 1MΩ |
| Main Outputs | |
| Type | 1/4" TRS female, DC Coupled |
| Maximum Level | +18 dBu, balanced |
| Frequency Response | 20Hz - 20kHz (unity gain) |
| Dynamic Range | 108 dB (A-wtd, unity gain) |
| THD + N | 0.004% (1 kHz, -1 dBFS, unity gain) |
| Line Outputs | |
| Type | 1/4" TRS female, DC coupled |
| Maximum Level | +18 dBu, balanced |
| Frequency Response | 20 Hz - 20 kHz |
| Dynamic Range | 108 dB (A-wtd, -60 dBFS) |
| THD + N | 0.004% (1 kHz, -1 dBFS, unity gain) |
| Headphone Outputs | |
| Maximum Power | 150 mW/channel (60 Ω load) |
| Frequency Response | 20 Hz - 20 kHz (unity gain) |
| Dynamic Range | 103 dB (A-weighted, 1 kHz, unity gain) |
| THD + N | 0.250% (1 kHz, 150 mW, unity gain) |
| Impedance Working Range | 32 Ω to 600 Ω |
| Physical | |
| Height | 1.75" (44 mm) |
| Width | 1824c: 19" (483 mm), 1810c: 12.5" (317 mm) |
| Depth | 5.5" (140 mm) |
| Weight | 1824c: 4.8 lbs (2.2 kg), 1810c: 3.2 lbs. (1.45 kg) |
7. Warranty
7.1 Warranty Information
PreSonus' warranty obligations for this hardware product are limited to the terms set forth below:
How Consumer Law Relates To This Warranty:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, PRESONUS® DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY PROVINCE OR STATE.
PreSonus Products And EU Statutory Warranty:
When you purchase PreSonus products, European Union consumer law provides statutory warranty rights in addition to the coverage you receive from the PreSonus limited warranty. A summary of the EU Statutory Warranty and the PreSonus Limited Warranty is below:
| EU Consumer Law | PreSonus Limited Warranty | |
|---|---|---|
| Repair or Replacement Coverage For | Defects present when customer takes delivery | Defects arising after customer takes delivery |
| Warranty Period | 2 years (minimum) from original date of purchase (unless superseded by PreSonus) | 1 year from original date of purchase (unless superseded by PreSonus) |
| Cost of Coverage | Provided at no additional cost | Included at no additional cost |
| Who to contact to make a claim | The seller | PreSonus technical support for your region |
What This Warranty Covers:
PreSonus Audio Electronics, Inc., ("PreSonus") warrants defects in material and workmanship in PreSonus-branded products under normal use. This Limited Warranty applies only to hardware products manufactured by or for PreSonus that can be identified by the PreSonus trademark, trade name, or logo affixed to them.
Exclusions and Limitations:
This warranty does not cover the following:
- Damage caused by accident, abuse, improper installation, failure to follow instructions in the applicable owner's manual or improper operation, rental, product modification, alteration, or neglect.
- Damage from improper grounding, faulty wiring (AC and signal), faulty equipment, or connection to a voltage range outside published specifications (see applicable owner's manual).
- Damage to drivers or diaphragm assemblies found to have burnt voice coils from over/under driving or signal surge from another device.
- Damage occurring during shipment or improper handling.
- Damage caused by repair or service performed by persons not authorized by PreSonus.
- Products on which the serial number has been altered, defaced, or removed.
- Products purchased from an unauthorized PreSonus dealer (products that have transferable warranties are excluded from this provision, provided the customer and the product are registered with PreSonus).
Who This Warranty Protects:
This Warranty protects only the original retail purchaser of the product (products that have transferable warranties are excluded from this provision provided the customer and the product are registered with PreSonus).
How Long This Warranty Lasts:
The Warranty begins on the original date of purchase from the retail purchaser, and the duration is as follows:
1-Year Limited Warranty
| Product Category | Model | Transferable |
|---|---|---|
| Recording Interfaces | AudioBox® iOne, AudioBox iTwo, AudioBox Stereo, AudioBox Studio, AudioBox USB, AudioBox VSL (1818, 44, 22), FireStudio™ Project, FireStudio Mobile, FireStudio Mobile Studio, Studio 192, Studio 192 Mobile, Studio-series (1824/1824c, 1810/1810c, 68/68c, 26/26c, 24/24c), Quantum, and Quantum 2 | No |
| Preamplifiers | ADL600, ADL700, BlueTube DP V2, DigiMax D8, DigiMax DP88, Eureka, RC500, Studio Channel, TubePre V2 | No |
| StudioLive® Mixers | Series III (32, 24, 16, 32R, 24R, and 16R) ,16.0.2, 16.4.2AI, 24.4.2AI, 32.4.2AI, AR8, AR12, AR16, AR22, RM16AI, RM32AI | No |
| Monitoring & Controlling | ATOM, Eris®, Central Station PLUS, FaderPort™, HP4, HP60, EarMix, Monitor Station, Monitor Station V2, R-Series, Sceptre®, Temblor® | No |
| Accessories | Covers, Dolly, PRM1 mic, Sub Pole, breakout cables, power supplies, M10 Kit | No |
3-Years Limited Warranty
| Product Category | Model | Transferable |
|---|---|---|
| Live Sound | StudioLive AI 328, 312, 315, 18S, ULT10, ULT12, ULT15, ULT18, AIR10, AIR12, AIR15, AIR15S, AIR18S | Yes |
What PreSonus Will Do:
PreSonus will repair or replace, at our sole and absolute option, products covered by this warranty at no charge for labor or materials. If the product must be shipped to PreSonus for warranty service, the customer must pay the initial shipping charges. PreSonus will pay the return shipping charges.
How to Get Warranty Service (USA):
- You must have an active user account with PreSonus, and your hardware must be on file with your account. If you do not have an account, please go to: http://www.presonus.com/registration and complete the registration process.
- Contact our Technical Support Department at (225) 216-7887 or log a support ticket at: http://support.presonus.com. TO AVOID THE POSSIBILITY OF SENDING IN A PRODUCT THAT DOES NOT HAVE A PROBLEM, ALL SERVICE REQUESTS SHALL BE CONFIRMED BY OUR TECH SUPPORT DEPARTMENT.
- The return authorization number as well as shipping instructions shall be provided after your service request is reviewed and confirmed.
- The product should be returned for service in the original product packaging. Products may be shipped in a manufactured "flight"- or "road"-style cases but PreSonus will NOT cover any shipping damage to these cases. Products that are not shipped in the original product package or a manufactured case may not receive a warranty repair, at PreSonus's sole discretion. Depending on the product model and the condition of your original packaging, your product may not be returned to you in the original packaging. The return shipping box may be a generic box that has been fitted for that model tested if the original gift box is not available.
How to Get Warranty Service (outside of USA):
- You must have an active user account with PreSonus and your hardware must be on file with your account. If you do not have an account, please go to: http://www.presonus.com/registration and complete the registration process.
- Contact the Technical Support/Service Department for your region at http://www.presonus.com/buy/international_distributors and follow procedures provided by your PreSonus contact.
Limitation of Implied Warranties:
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
Some states, countries, or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Exclusion of Damages:
PRESONUS'S LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT, AT PRESONUS'S SOLE OPTION. IF PRESONUS ELECTS TO REPLACE THE PRODUCT, THE REPLACEMENT MAY BE A RECONDITIONED UNIT. IN NO EVENT WILL PRESONUS BE LIABLE FOR DAMAGES BASED ON INCONVENIENCE, LOSS OF USE, LOST PROFITS, LOST SAVINGS, DAMAGE TO ANY OTHER EQUIPMENT OR OTHER ITEMS AT THE SITE OF USE, AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY, OR ANY OTHER DAMAGES WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, EVEN IF PRESONUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states, countries, or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
If you have any questions about this warranty or service received, please contact PreSonus (USA) at +1 (225) 216-7887 or one of our authorized international distributors at: http://www.presonus.com/buy/international_distributors.
Product features, design, and specifications are subject to change without notice.
Added Bonus: Redfish Couvillion Recipe
While not part of the product manual, a recipe for Redfish Couvillion is included at the end of the document.
Ingredients:
- 1/4 C Vegetable oil
- 1/4 C flour
- 1 onion diced
- 1 clove garlic minced
- 1 green pepper diced
- 3 celery stalks diced
- 1 14oz can diced tomatoes
- 1 bottle light beer
- 2 bay leaves
- 1 tsp thyme
- 2 lbs Redfish fillets
Cooking Instructions:
- In a heavy saucepan or large skillet, heat oil on medium high and slowly add flour a tablespoon at a time to create a roux. Continue cooking the roux until it begins to brown, creating a dark blond roux.
- Add garlic, onions, green pepper, and celery to roux.
- Sauté vegetables for 3-5 minutes until they start to soften.
- Add tomatoes, bay leaves, thyme, and redfish. Cook for several minutes.
- Slowly add beer and bring to a low boil.
- Reduce heat and simmer uncovered for 30-45 minutes until redfish and vegetables are completely cooked, stirring occasionally. Break up redfish into bite size chunks and stir in. Add pepper or hot sauce to taste. Do not cover.
- Serve over rice
Serves 6-8
This recipe is described as a favorite way to serve Gulf fish, also known as Reds or Red Drum.
