PreSonus Studio 1824c and 1810c High-Definition USB-C Audio Interfaces Owner's Manual

1 Overview

Thank you for purchasing a PreSonus High-definition Studio-series Audio Interface. These interfaces are loaded with high-headroom, Class A XMAX™ microphone preamplifiers, a 192 kHz / 24-bit recording and playback engine, and onboard DSP mixing features, designed to break new boundaries for music production and recording. Whether your studio is in your bedroom or a professional facility, these interfaces deliver high-quality audio and performance.

PreSonus Audio Electronics is committed to constant product improvement and values customer feedback. We appreciate your support and are confident you will enjoy your Studio-series interface for years to come.

About this manual: This manual is designed to familiarize you with the features, applications, and correct connection procedures for your Studio-series interface before connecting it to your computer, helping to avoid installation and setup problems. Look for 'Power User Tips' throughout the manual for expert advice. This manual covers both the Studio 1824c and Studio 1810c. Differences will be noted, with the Studio 1824c features presented first.

For more tips and tricks, visit www.presonus.com/learn/technical-articles.

1.2 What is in the Box

Your Studio-series package contains the following:

• PreSonus Studio 1824c or Studio 1810c High-definition Audio Interface
• Quick Start Guide
• 1M USB-C to C Cable
• 1M USB-C to A Cable

1.3 Companion PreSonus Products

PreSonus offers a range of companion products designed for seamless integration. All companion software and drivers are available for download from your My PreSonus user account at My.PreSonus.com. Registering your interface provides access to these downloads and licenses.

PreSonus aims to provide the best possible experience from the beginning to the end of your signal chain, prioritizing seamless integration across its product line. This results in systems that communicate as intended, straight out of the box, with minimal configuration hassles.

2 Hookup

2.1 Front Panel Connections and Controls

Microphone/Instruments/Line Inputs: Equipped with PreSonus XMAX microphone preamplifiers, these inputs accommodate all microphone types. The XMAX features a Class A input buffer and a dual-servo gain stage for ultra-low noise and wide gain control. Each preamp connects to the XLR input of a combo jack, which accepts either a 1/4-inch or XLR plug. The 1/4-inch TRS connectors on channels 1 and 2 can be switched for instrument- or line-level signals. Other combo connections are line-level inputs only.

Input Source (Channels 1-2): A button allows switching between instrument and line level on the 1/4-inch inputs for channels 1 and 2. When illuminated, the input accepts a line-level source. When not illuminated, it engages the instrument preamp.

Power User Tip: Active instruments (with internal preamps or line-level outputs) should be plugged into line inputs to avoid potential damage and signal distortion.

Please note: Changing connections or phantom power status can cause momentary audio spikes. Turn down the channel trim before making such changes.

Input Gain Control: These knobs provide 80 dB of variable gain (-15 to +65 dB) for microphone/instrument inputs and 40 dB (-20 to +20 dB) for line inputs.

48 Volt Phantom Power: Provided for microphone inputs. Pressing the 48V button activates/deactivates phantom power for all microphone inputs. The button illuminates blue when active.

WARNING: Phantom power is required for condenser microphones only and can damage dynamic mics, especially ribbon mics. Consult your microphone's documentation.

XLR Connector Wiring for Phantom Power: Pin 1 = GND, Pin 2 = +48V, Pin 3 = +48V.

Input Meters: LED meters display analog input levels. The red Clip LED illuminates at -0.5 dBFS, indicating potential clipping of the analog-to-digital converters. Use gain controls to stay below this level.

Output Meters: Display signal levels from the first two driver returns (Main Left/Right), with a range of -50 dBFS to -0.5 dBFS.

Mute: Press to mute the Main Output signal. Illuminates red when active.

Sync LED: Indicates sync status with the computer. Flashes red/blue when no sync is available. For Studio 1810c, it also indicates external S/PDIF sync source availability. Flashes if sample rate mismatches external clock source.

Mono (Studio 1824c only): Sums the Main stereo output signal to mono. Useful for checking mono compatibility and phase cancellation.

Cue A/B (Studio 1810c only): Switches the source for Headphone 1 output between playback streams 1 & 2 (unlit) and 3 & 4 (lit).

Headphone Level: Controls the output level for the two high-power headphone outputs. Studio 1824c has both outputs and controls on the front. Studio 1810c has controls on the front and outputs on the rear. Headphone 1 shares streams with main outputs; Headphone 2 shares streams with outputs 3 & 4. For 1810c, Headphone 1 can switch streams via the A/B button.

Main: Controls the output level for the main left/right outputs (-80 dB to 0 dB attenuation).

Power Button and Sync Light (Studio 1824c only): The lighted ring around the power button indicates word clock status: Blue for master clock or receiving external sync; Flashing Red/Blue for detecting a clock source; Purple for no clock source detected.

Power User Tip: Word clock synchronizes digital devices' frame rates, preventing pops and clicks. The Studio 1824c can act as the master clock, or an external device can be designated as master via UC Surface.

2.2 Back Panel Connections

Mic / Line Inputs (Studio 1824c only): Combo connections for microphones (XLR) and line-level devices (1/4-inch TRS up to +18 dBFS).

Line Inputs (Studio 1810c only): -inch TRS inputs for line-level devices up to +18 dBFS. These are direct-to-ADC inputs with no gain control.

Power User Tip: Use the output level control on your line-level device to adjust its level.

Line Outputs: Balanced -inch TRS outputs for routing audio to external devices. Studio 1824c: Outputs 1-2 share streams with main outputs and Headphone 1. Outputs 3-4 share streams with Headphone 2. Studio 1810c: Outputs 3-4 share streams with Headphone 2. All other outputs have independent streams.

Power User Tip: Line outputs are DC coupled for control voltage to external analog equipment.

Main Outputs: Main left/right outputs controlled by the front panel Main Level knob. Playback streams 1 & 2 are routed here.

S/PDIF Input and Output: Transmits/receives two channels of audio up to 24-bit/96 kHz. Also used for sending/receiving word clock.

Power User Tip: In UC Surface, set S/PDIF as the Clock Source and match the sample rate when using an external S/PDIF device as master clock.

ADAT – S/MUX Input (Studio 1810c and 1824c) and Output (Studio 1824c only): Connections for external digital devices. At 44.1/48 kHz, each ADAT I/O provides eight channels. At 88.2/96 kHz, each provides four channels. These do not function at 176.4 or 192 kHz.

BNC Output (Studio 1824c only): Transmits word clock to other digital audio devices, allowing the Studio 1824c to function as the studio's master clock.

MIDI Input and Output: For connecting and communicating with external MIDI equipment, used for sequencing and control.

Power User Tip: MIDI is often used to trigger or control audio sources. Ensure MIDI data is correctly sent/received. Consult MIDI device manuals for setup.

USB-C Port: Connects the interface to your computer. Compatible with USB 2.0 and 3.0 connections. Use the included USB-C to A cable if your computer has a USB-A port. USB 1.1 is not supported.

Power Connection: Connects the external power supply.

Power Switch (Studio 1810c): On/off switch for the Studio 1810c.

2.3 Connection Diagram

Studio 1824c: A diagram illustrates the connection of microphones, guitars, keyboards, monitors, headphones, and a computer to the Studio 1824c via its front and rear panels. It shows inputs, outputs, MIDI, S/PDIF, ADAT, and USB connections.

Studio 1810c: A diagram illustrates the connection of microphones, guitars, keyboards, monitors, headphones, and a computer to the Studio 1810c via its front and rear panels. It shows inputs, outputs, MIDI, S/PDIF, ADAT, and USB connections.

Note: Diagrams related to DigiMax-series preamps are also present, indicating compatibility.

3 Connecting to a Computer

Your Studio-series interface is a powerful audio tool. Before connecting, verify the latest system requirements at www.presonus.com. Processor speed, RAM, and hard drive performance significantly impact recording system performance and latency.

All PreSonus interfaces use the Universal Control application for firmware updates, device sync, and sample rate management (Windows only). The Universal Control installer includes ASIO and WDM drivers for Windows, and UC Surface for macOS and Windows. Download the installer from your My PreSonus user account after registering your interface.

3.1 Installation for Windows

Connect your Studio-series interface to a USB-C or USB-A (2.0 or 3.0) port. Launch the Universal Control installer, which guides you through installing ASIO/WDM drivers and UC Surface. It is recommended to quit all other applications before installation.

3.2 Installation for macOS

Studio-series interfaces are class-compliant Core Audio devices in macOS, requiring no driver installation. However, install Universal Control to access UC Surface for mixing capabilities and firmware updates. Follow the installer's steps carefully, and do not connect the interface too soon.

Power User Tip: After installation, find Universal Control in your Applications folder and add it to your Dock for easy access.

3.3 Firmware Updates

Universal Control verifies your interface's firmware version and prompts for updates. Click 'Update Firmware' to begin. WARNING: Do not power off or disconnect the interface during a firmware update. You will be notified upon successful completion and instructed to reboot.

3.4 Using the Studio-series interfaces with Popular Audio Applications

These interfaces are compatible with any audio-recording application supporting Core Audio or ASIO. Consult your application's documentation for specific driver selection. Basic setup instructions are provided for popular DAWs:

Ableton Live

1. Launch Ableton Live.
2. Go to Options | Preferences | Audio.
3. Set Driver Type to ASIO and Audio Device to 'ASIO PreSonus Studio (1824c or 1810c)'.
4. Configure Input and Output channels as needed.

Apple Logic

1. Launch Logic.
2. Go to Logic | Preferences | Audio.
3. Select the Devices Tab.
4. Choose 'PreSonus Studio (1824c or 1810c)' from the device menu.
5. Relaunch Logic when prompted.
6. To enable custom I/O labels, go to Options | Audio | I/O Labels and activate labels under 'Provided by Driver'.

Avid ProTools 10+

1. Launch ProTools.
2. Go to Setup | Hardware and select 'Studio (1824c or 1810c)'.
3. Go to Setup | Playback Engine and select 'Studio (1824c or 1810c)'.

Cakewalk Sonar

1. Launch Sonar.
2. Go to Options | Audio..., click the Advanced tab.
3. Set Driver Mode to 'ASIO' (WDM is not recommended for pro-audio).
4. Click 'OK' and restart Sonar.

Steinberg Cubase

1. Launch Cubase.
2. Go to Devices | Device Setup.
3. Select 'VST Audio System' and choose 'PreSonus Studio (1824c or 1810c)' from the ASIO Driver list.
4. Click 'Switch'.
5. Go to Devices | VST Connections to enable input/output buses.
6. In Options | Audio..., click the Drivers tab and highlight all relevant PreSonus drivers.
7. In Options | Audio..., click the General tab. Set Playback Timing Master to 'PreSonus Studio (1824c or 1810c)... DAW Out 1' and Recording Timing Master to 'PreSonus Studio (1824c or 1810c)... Mic/Inst 1'.

4 UC Surface Monitor Control Software

UC Surface, included with Universal Control, is a powerful monitor control software for creating high-quality monitor mixes with Studio-series interfaces. It offers channel and Mix output level control, solo, and mute functions. These monitoring functions are also integrated into the Studio One mixer.

Important: Lowering a channel fader in UC Surface does not affect the recording level in your host application. Set recording levels using the preamp controls on the interface.

Playback Streams: Channels labeled 'DAW' carry playback from your host application. UC Surface allows flexible routing of these streams to any output.

4.1 UC Surface Launch Window

Universal Control manages PreSonus interface products. The Launch window displays connected devices and driver settings.

File Menu: Manages connected devices. Options include 'Show All Devices', 'Close All Devices', 'Sign Out', 'Check for Updates', 'Transfers', 'About Universal Control', and 'Quit'.

Settings Menu: Customizes the Universal Control experience. Options include 'Always on Top', 'Run at Startup', 'Preferences' (language, appearance), 'Rescan Network', and 'Language' (English, French, German, Korean, Simplified Chinese, Spanish).

Sample Rate: Sets the audio sample rate (44.1 to 192 kHz). Higher rates improve fidelity but increase resource usage.

Clock Source: Sets the digital clock source (Internal, External S/PDIF, External ADAT for 1824c).

Block Size (Windows only): Sets the buffer size (16 to 4096 samples) to manage latency and system performance. Lowering buffer size reduces latency but increases CPU load.

Loopback (Windows only): The ASIO driver provides two virtual streams for recording audio from one application to another. Useful for recording game audio, podcasts, or livestreams, or for real-time vocals over karaoke tracks.

Power User Tip: Loopback streams are not available in macOS due to class compliance; third-party applications may provide this functionality.

From Universal Control, you can enable/disable Loopback and select recording streams. When 'Merge Loopback with 1/2' is selected, audio from another application is mixed with analog inputs 1 & 2. When 'Dedicated Loopback Inputs' is selected, audio is recorded on driver inputs 19/20.

Power User Tip: When using Loopback, select Outputs 1 & 2 in the source application and Outputs 3 & 4 in the recording application to avoid feedback.

4.1.1 Loopback Recording (Windows only)

The Windows drivers offer two virtual streams for recording audio from one application into another. This is useful for capturing audio from games, web browsers, or for real-time vocal recording over backing tracks.

4.2 UC Surface Controls

UC Surface allows creation of three (1810c) or four (1824c) separate mixes of input channels and DAW returns for low-latency monitoring.

1. Main Mix Select: Views the mix for Main Left/Right Outputs, routed to Outputs 1/2 and Headphone Output 1.

2. Mix Output Fader Position: Toggles the Mix Output Fader's position relative to Mix Controls.

3. Mute: Mutes the currently selected Mix.

4. Mirror Main: Mirrors the currently selected mix to the Main mix.

5. Mix Selection Buttons: Selects which mix to view and control.

6. Mix Output Fader: Controls the overall output level of the selected Mix.

7. Mix Meter: Displays the pre-fader output level of the selected Mix.

8. Copy Mix: Copies the current mix to another mix slot. Press 'Copy Mix', click the target Mix Select button, then click 'Paste Mix'.

4.2.1 Channel Controls

These controls manage individual channels within UC Surface:

1. Selected Channel Name: Customizable name for the currently selected channel.
2. Channel Color: Allows color-coding of channels.
3. Link: Stereo links channels in odd-even pairs.
4. Channel Select: Selects a channel to control.
5. Solo Button: Toggles soloing for the channel.
6. Mute Button: Toggles muting for the channel.
7. Pan Controls: Sets the channel's position in the stereo mix. For stereo-linked pairs, it controls spread.
8. Input Clip: Indicates input signal exceeding 0 dB FS. Click to clear.
9. Channel Fader: Controls the overall level of the channel. Defaults to down on launch.
10. Level Meter: Displays the pre-fader level of each channel.

4.2.2 Device Controls

Located at the top of the UC Surface window, these remotely control front panel options and S/PDIF output routing. The 'Reset' button restores UC Surface mix settings to factory default.

4.3 The Settings Page

The Settings page allows configuration of Studio-series features. Access it via the 'Settings' button.

1. Show ADAT: Toggles ADAT inputs in the UC Surface Mixer. Turn off if not using ADAT to reduce mixer size.
2. Peak Hold: Enables/disables peak metering. Default is active peak metering.
3. Mixer Bypass: Bypasses UC Surface mixer and routing, making the interface a simple I/O device for your DAW. Audio must be routed manually via dedicated playback streams.
4. Color Scheme: Adjusts the overall lightness or darkness of the UC Surface Mixer.
5. Colorize Channels: Allows custom coloring of channel names or entire channel strips.
6. Driver Settings: Displays current driver settings. Access Launch window to change them.
7. Version Info: Displays current firmware and UC Surface version.

5 Studio One Artist Quick Start

Studio One Artist is PreSonus' professional recording and production software, bundled with Studio-series interfaces. It provides tools for recording, mixing, and producing music, with advanced functions via the Z-Mix feature.

Power User Tip: PreSonus customers may be eligible for a discount upgrade to Studio One Professional. Visit studioone.presonus.com/ for details.

5.1 Installation and Authorization

After installing interface drivers and connecting the hardware, use Studio One Artist to record, mix, and produce. To install, log into your My PreSonus account and register your interface. The Studio One Artist Product Key is automatically registered with your hardware.

Downloading and Running the Studio One Installer: Download the installer from your My PreSonus account. For Windows, launch the installer and follow prompts. For Mac, drag the application to the Applications folder.

Authorizing Studio One: The first time Studio One is launched, it communicates with your My PreSonus account for verification. Ensure your computer is connected to the internet during this process.

Installing Bundled Content: Studio One Artist includes demo material, instruments, loops, and samples. The first time you launch Studio One Artist, you will be prompted to install this companion content. Select desired packages and click 'Install'.

Power User Tip: Entering your My PreSonus account information and selecting 'Remember Credentials' grants immediate access to the PreSonus Marketplace.

5.2 Setting Up Studio One

Studio One Artist is designed for seamless integration with PreSonus interfaces. The Start page provides document management, device configuration, artist profile, news feed, and links to tutorials. For comprehensive information, consult the Studio One Reference Manual PDF within Studio One.

5.2.1 Configuring Audio Devices

On the Start page, the Setup area automatically scans for and selects available drivers. It defaults to a PreSonus driver if available.

Power User Tip: The Z-mix icon appears if your device has zero-latency monitoring. Ensure Universal Control is running in the background for Z-mix functionality.

If your device isn't listed, click 'Configure Audio Devices' to open the Options window. In the Audio Setup tab, select your device driver.

5.2.2 Configuring MIDI Devices

Configure MIDI keyboard controllers, sound modules, and control surfaces via the External Devices window. Consult the Reference Manual for other MIDI devices. Third-party MIDI interfaces/keyboards require driver installation; check their documentation.

Setting Up an External MIDI Keyboard Controller: Connect the MIDI Out of your controller to a MIDI In on your interface or another MIDI interface. For USB controllers, connect to your computer and power on.

1. Click 'Configure External Devices' on the Start page to open the External Devices window.
2. Click 'Add' to launch the Add Device window.
3. Select your controller from the list or choose 'New Keyboard'. Customize the name.
4. Specify MIDI channels (all 16 recommended).
5. Optionally filter Aftertouch, Pitch Bend, Program Change, or CC messages.
6. Select the MIDI input in the 'Receive From' dropdown.
7. Power User Tip: Select the MIDI output in 'Send To' if your keyboard needs to receive MIDI data from Studio One.
8. Check 'Default Instrument Input' if this is your primary keyboard controller.
9. Click 'OK'.

Setting up an External MIDI Sound Module: Connect the MIDI In of your sound module to the MIDI Out of your interface.

1. In the External Devices window, click 'Add'.
2. Select 'New Instrument' or your device from the list. Customize the name.
3. Specify MIDI channels (all 16 recommended).
4. In the 'Send To' menu, select the MIDI interface output to send MIDI data to your sound module. Click 'OK'.

5.3 Creating a New Song

After configuring audio and MIDI devices, create a new Song. Start by setting up default audio I/O.

1. From the Start page, select 'Create a New Song'.
2. In the New Song window, name your Song and choose a save directory. Templates are available for various setups.
3. Select 'Empty Song'. Set sample rate, bit depth, song length, and time format. Click 'OK'.

Power User Tip: Select 'Stretch Audio Files to Song Tempo' to automatically import loops at the correct BPM.

5.3.1 Configuring Your I/O

Click 'Song | Song Setup' to configure sample rate, resolution, and Audio I/O.

In the Audio I/O Setup tab, enable inputs and outputs. For inputs, creating mono inputs for each interface input is recommended. Stereo inputs can also be created for stereo recording.

For outputs, enable desired outputs. The 'Audition' select menu allows choosing the output for auditioning audio files before importing.

Power User Tip: Click 'Make Default' to apply the I/O configuration every time Studio One opens.

Setting Up Z-Mix: PreSonus interfaces offer zero-latency monitoring via Studio One's Z-Mix. Enable outputs as 'Cue Mix' outputs to access Z-Mix controls in the Studio One mixer. Universal Control must be running.

5.3.2 Creating Audio & MIDI Tracks

In the Arrange window, click the 'Add Tracks' button to open the Add Tracks window.

Customize track name, color, effects presets, and physical source for input/output. Select the number and type of tracks:

• Audio: For recording and playback of audio files.
• Instrument: For recording/playback of MIDI data to control external MIDI devices or virtual instruments.
• Automation: For creating automated parameter controls.
• Folder: For organizing sessions and editing multiple tracks.

Power User Tip: Use 'Track | Add Tracks for All Inputs' to create an audio track for each available input.

Anatomy of an Audio Track: Illustrates controls like Record Arm, Mute, Solo, Track Name, Input Source Select, and Level Meter.

Note: MIDI Tracks are similar to Audio Tracks, with the Input Source list showing available MIDI devices and Virtual Instruments.

5.3.3 Recording an Audio Track

1. Create an audio track and set its input to Input 1 on your PreSonus Audio Interface. Connect a microphone to the same input.
2. Select 'Record Enable' on the track. Adjust the input level on your interface while speaking/singing into the microphone. Ensure the input meter in Studio One Artist reacts and the level is near maximum without clipping.

You are now ready to record. Consult the Studio One Reference Manual for complete instructions.

5.3.4 Adding Virtual Instruments and Plug-in Effects to Your Song

Add plug-ins and instruments by dragging them from the Browser. Effects, audio files, and MIDI files can also be dragged and dropped.

Opening the Browser: Three buttons in the lower right of the Arrange window: 'Edit' (audio/MIDI editors), 'Mix' (Mixer window), and 'Browse' (virtual instruments, effects, files).

Drag-and-Drop Virtual Instruments: Open the Browser, click 'Instrument', select an instrument or patch, and drag it to the Arrange view. Studio One Artist automatically creates a new track and loads the instrument.

Drag-and-Drop Effects: Click 'Effects' in the Browser, select a plug-in or preset, and drag it to the desired track.

Drag-and-Drop Audio and MIDI Files: Locate, audition, and import files by dragging them from the file browser into the Arrange view. Dragging to an empty space creates a new track; dragging to an existing track adds it as a part of that track.

5.4 Monitor Mixing with Z-Mix

Studio-series interfaces offer zero-latency monitor mixes using Studio One's Z-Mix feature. This feature controls monitor mixes within Studio One, providing level and pan control. Designate output pairs as 'Cue Mix' to access Z-Mix controls. Universal Control must be running.

You can create a cue mix and send it to any output. This involves creating an output bus and enabling 'Cue Mix'.

Power User Tip: Designating the main output as a cue mix provides quick access to zero-latency monitoring for live inputs. A 'Zero Latency' button appears on audio channels with assigned inputs in the Console.

5.4.1 Z-Mix Functions

A 'Cue Mix' output creates a special 'Send' object called a Z-Mix object in the Console channels. Z-Mix objects appear in the far left column of the extended channel in the Small Console view, and below the Send device rack in the Large Console view.

To enable zero-latency hardware monitoring, click the 'Z' icon in the output channel strip for the desired cue mix enabled output.

Consult the Studio One Reference Manual for more information on Cue Mix and Z-Mix monitoring.

1. Activate Button: Deactivates the Z-Mix object for a channel, effectively removing it from the Z-Mix. Usually left enabled.
2. Horizontal Level Fader: Controls the channel's Z-Mix volume. Moving this fader makes the channel's volume independent of the main mix.
3. Pan Control: Sets the channel's pan position in the Z-Mix outputs. Defaults to matching the main mix.
4. Lock to Channel Button: When enabled, Z-Mix level and pan values are locked to the Main Mix controls. Changing the Main Mix affects the Z-Mix. When disabled, Z-Mix controls can be set independently of the Main Mix. Clicking the button again locks them back.

6 Technical Information

6.1 Specifications

General

Microphone Inputs

Line Inputs

Instrument Inputs

Main Outputs

Line Outputs

Headphone Outputs

Physical

7 Warranty

7.1 Warranty Information

PreSonus' warranty obligations for this hardware product are limited to the terms set forth below.

How Consumer Law Relates To This Warranty: This warranty grants specific legal rights that may vary by state or country. PreSonus does not exclude, limit, or suspend other rights you may have, including those arising from a sales contract. Consult your local laws for a full understanding of your rights.

PreSonus Products And EU Statutory Warranty: European Union consumer law provides statutory warranty rights in addition to the PreSonus limited warranty.

What This Warranty Covers: PreSonus warrants its branded products against defects in material and workmanship under normal use. This Limited Warranty applies only to hardware products manufactured by or for PreSonus.

Exclusions and Limitations: This warranty does not cover:

1. Damage from accident, abuse, improper installation, operation, modification, alteration, or neglect.
2. Damage from improper grounding, faulty wiring, equipment failure, or connection to voltage outside published specifications.
3. Damage to drivers or diaphragm assemblies from burnt voice coils due to over/under driving or signal surge.
4. Damage during shipment or improper handling.
5. Repair or service performed by unauthorized personnel.
6. Products with altered or removed serial numbers.
7. Products purchased from unauthorized dealers (transferable warranties excluded unless registered).

Who This Warranty Protects: This warranty protects only the original retail purchaser, provided the customer and product are registered with PreSonus for transferable warranties.

How Long This Warranty Lasts: The warranty begins on the original date of purchase.

What PreSonus Will Do: PreSonus will repair or replace defective products at its option, at no charge for labor or materials. If shipping is required, the customer pays initial shipping charges; PreSonus pays return shipping.

How to Get Warranty Service (USA):

1. Maintain an active PreSonus user account with your hardware registered. Visit www.presonus.com/registration.
2. Contact Technical Support at (225) 216-7887 or submit a ticket at support.presonus.com. All service requests must be confirmed by Tech Support.
3. A return authorization number and shipping instructions will be provided.
4. Return the product in original packaging. PreSonus is not responsible for shipping damage to cases. Products not in original packaging may not receive warranty repair.

How to Get Warranty Service (outside of USA):

1. Maintain an active PreSonus user account with your hardware registered. Visit www.presonus.com/registration.
2. Contact Technical Support/Service for your region at www.presonus.com/buy/international_distributors.

Limitation of Implied Warranties: Implied warranties (merchantability, fitness for a particular purpose) are limited to the warranty duration.

Exclusion of Damages: PreSonus' liability is limited to repair or replacement. PreSonus is not liable for incidental, consequential, or other damages, including loss of use, lost profits, or damage to other equipment.

Contact PreSonus (USA) at +1 (225) 216-7887 or international distributors for questions.