SICK S3000 Safety Scanner Troubleshooting Guide

ErrorPossible CauseAction
E1Problem is located in the sensor head.Pull error logs and forward to SICK safety Applications for review.
E2Error is in the I/O module,Pull error logs and forward to SICK safety Applications for review.
E3Error is in system plugReplace system plug
Flashing 6Occurs after transmission of configuration.Bad system plug, replace same
Solid 6No Configuration or Transfer completed.Transfer the configuration again making sure you do a release.
E4Communication via EFI failedCheck both scanners in the system to see which one is in lock out. Trouble shoot that scanner.
8EDM ErrorCheck the final switching relays or relay module for correct operation.
Alternating F 1Overcurrent on OSSD 1 pin 3Check wiring for short circuit to 0VDC, or bad safety relay (replace same)
Alternating F 2Short circuit to 24VDC on OSSD 1 pin 3Check wiring for short to 24VDC
Alternating F 3Short circuit to 0VDC on OSSD 1 pin 3Check wiring for short to 0VDC
Alternating F 4Overcurrent on OSSD 2 pin 4Check wiring for short circuit to 0VDC, or bad safety relay (replace same)
Alternating F 5Short circuit to 24VDC on OSSD 2 pin 4Check wiring for short to 24VDC
Alternating F 6Short circuit to 0VDC on OSSD 2 pin 4Check wiring for short to 0VDC
Alternating 1 1S3000 is not seeing anything in a 90 degree angle for 49 metersThis is not a problem; scanner is set up to report no object seen in a 90-degree area for a range of 49 meters. In stationary mode can do this for 2 minute for mobile mode can do this for 2 hours.
Alternating 1 2S3000 is dazzledCheck to see if a bright light source is shining directly into the face of the S3000. Can be caused by the sun or bright head lights. Change mounting angle of S3000 or block to path of the light source to the S3000.
Alternating 1 3Temperature ErrorCheck ambient temperature is with in the limits of specified operating temperature range.
Alternating L 2EDM configured wrongCheck configuration and compare it to your wiring diagrams. Is pin 6 of the S3000 wired up?
Alternating L 4EFI Fault or bad device connected to EFI.Check other device for faults, check the EFI cable and connections
Alternating L 9Short circuit between the reset wire of the S3000 and another input or output of the S3000Check the wire on pin 5 for shorts to any other wire or pin.
Alternating n 1An undefined monitoring case has been selected.Check the control circuit of A₁ through D₂ and make sure that the control system is selecting only defined monitoring cases. If switch inputs have been activated then every switch combination should have a monitoring case defined for it. If all cases are not required then it is recommended to duplicate the safest case with the remaining switch combinations.
Alternating n 2Incorrect sequence on switching of monitoring cases.Check the control circuit of A₁ through D₂ and make sure that the control system is selecting the correct sequence of monitoring cases. Check wiring for any errors on A₁ through D₂.
Alternating n 3Incorrect operation of control inputs.Main cause is contact bounce of A₁ through D₂ control line. Can be fixed by increasing the input delay in the S3000 configuration.
Alternating u 1 ... 6Contamination of window on channels 1 to 6.Clean or replace the front screen.
Alternating u 7No front screen or S3000 is dazzled.Re-fir the front screen and perform front screen calibration. If front screen is in place check to make sure that there is not bright light source shinning directly into the face of the S3000.

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