ATEN Tech Note

Real COM mode for ATEN Secure Device Server

This tech note applies to the following ATEN Secure Device Server models:

Model Product Name
SN3001 1-Port RS-232 Secure Device Server
SN3001P 1-Port RS-232 Secure Device Server with PoE
SN3002 2-Port RS-232 Secure Device Server
SN3002P 2-Port RS-232 Secure Device Server with PoE
SN3401 1-Port RS-232/422/485 Secure Device Server
SN3401P 1-Port RS-232/422/485 Secure Device Server with PoE
SN3402 2-Port RS-232/422/485 Secure Device Server
SN3402P 2-Port RS-232/422/485 Secure Device Server with PoE

Table of Contents

  1. A. What is Real COM mode?
  2. B. How to configure Real COM mode?
  3. C. How to test Real COM mode?
  4. D. Appendix
  5. ATEN Secure Device Server Pin Assignment

A. What is Real COM mode?

Real COM mode is recommended when your host PC uses legacy COM-based software and needs to connect with multiple RS-232/422/485 serial devices. This mode treats all the serial ports of a Secure Device Server as if they were directly connected to the PC and allows data to be transmitted securely over a network.

A diagram illustrates the Real COM mode setup: An Application Server with Virtual COM driver for data analysis and monitoring (e.g. SCADA) is connected via a Network to an ATEN SN3402P Secure Device Server. The SN3402P is connected via RS-232/422/485 to a Power Meter, Temperature and Humidity Sensor.

B. How to configure Real COM mode?

The following procedure uses SN3002P as an example:

  1. Using a null modem cable, connect the SN's serial port 1 to a serial device (e.g. PC's COM port, sensor, etc.).
  2. Using an Ethernet cable, connect the SN's LAN port to your local network.
  3. On a host PC, use IP Installer utility (can be downloaded from SN's product page) to discover the IP address of the SN3002P. The utility shows a list of devices, including 'SN300X' with MAC Address '00-10-74-24-04-21' and IP Address '10.3.66.129'.
  4. Using a web browser, enter the SN3002P's IP address (10.3.66.129), and log in.
  5. Under Serial Ports, click the EDIT button of Port 1.
  6. Under PROPERTIES, configure the necessary serial communication settings (e.g. baud rate, parity, etc.) to match with the connected serial device. The configuration includes Port number '1', Port name 'Port 1', Baud rate '9600', Parity 'None', Data bits '8 bits', Stop bits '1 bit', and Flow control 'None'.
  7. Under OPERATING MODE, select Real COM from the drop-down list. Optionally enable the Secure transfer option if you want the data to be encrypted and transmitted securely over a network. The available modes are Real COM, Console Management, TCP Server, TCP Client, UDP, and Serial Tunnel Server/Client.
  8. On the host PC, install ATEN Virtual COM port driver for Windows or Real TTY / Fixed TTY driver for Linux / Unix (can be downloaded from SN's product page).
  9. Run ATEN Virtual COM port driver for Windows and click Enum Targets to automatically discover SN3002P within the same network segment.
  10. If SN3002P cannot be discovered, you can add it manually by entering its IP address, selecting SN3002 from the Type drop-down list, and then clicking Add Target.
  11. Once added, double-click the SN3002 entry to display its serial ports. The display shows 'PORT1' as 'Real COM Port' and 'PORT2' as 'Console'.
  12. Click PORT1 to map it with a certain virtual COM port (e.g COM1) of the host PC. Once successfully mapped, you will see COM1 in the list of mapped COM ports. A dialog box confirms the mapping of 'Remote Target's Ports to Local PC COM'.

C. How to test Real COM mode?

Using PC1 as your host PC, with ATEN Virtual COM driver installed, and PC2's COM port as a serial device, presume the settings of SN3002P and the driver have been properly configured, as mentioned in the previous section.

A diagram shows PC1 (Host) connected via Network and RS-232 to an ATEN SN3002P (Real COM mode), which is then connected to PC2 (Serial COM).

  1. On PC1 and PC2, use Putty, a third-party utility, to configure their serial communication settings. For PuTTY Configuration on PC1, specify the destination to connect to: Serial line 'COM1' and Speed '9600'. The connection type is 'Serial'.
  2. Using the Putty on PC2 (serial device), you can enter any text to test if it can be received by PC1 (host). The example shows '123test from PC2' being sent from PC2 and received on PC1.

D. Appendix

ATEN Secure Device Server Pin Assignment

Pin RS-232 RS-422/RS-485 (4-wire) RS-485 (2-wire)
1 DCD RxD- (A)
2 RxD RxD+ (B)
3 TxD TxD+ (B) Data+ (B)
4 DTR TxD- (A) Data- (A)
5 GND GND GND
6 DSR -
7 RTS -
8 CTS -
9 -
Models: SN3001, Secure Device Server, SN3001 Secure Device Server, Device Server, Server

PDF preview unavailable. Download the PDF instead.

sn3000 sn3400 tech-note Real-COM-mode 2022-07-21 Microsoft Office Word 2007 Microsoft Office Word 2007

Related Documents

Preview ATEN Secure Serial Device Server User Manual - Installation, Configuration, and Operation Guide
Comprehensive guide for ATEN Secure Serial Device Servers (SN3001, SN3001P, SN3002, SN3002P, SN3401, SN3401P, SN3402, SN3402P). Learn about installation, hardware setup, network configuration, web console management, user management, port operating modes, remote terminal operation, and troubleshooting. Features secure serial-to-Ethernet connectivity.
Preview ATEN Expansion Box User Manual: VK224, VK236, VK248, VK258
User manual for ATEN Expansion Boxes (VK224, VK236, VK248, VK258), detailing installation, configuration, features, and specifications for expanding AV control systems via Ethernet.
Preview ATEN SN1132CO 32-Port Serial Console Server with Dual Power / SFP
The ATEN SN1132CO Series serial console server provides secure, out-of-band access to serial devices in data centers and remote sites. It features dual power supplies and SFP for reliable connectivity and management.
Preview ATEN UC2322/UC2324 USB-to-Serial RS-232 Hub Quick Start Guide
Quick start guide for the ATEN UC2322 and UC2324 USB-to-Serial RS-232 Hubs. Learn how to install drivers and connect peripherals.
Preview ATEN VM5404HA/VM5808HA 4x4/8x8 HDMI Matrix Switch with Scaler - Product Overview
ATEN VM5404HA and VM5808HA are 4x4/8x8 HDMI matrix switches with built-in scalers, offering seamless switching and advanced video wall capabilities. Ideal for control rooms, server rooms, and digital signage.
Preview ATEN UC232B / UC232BF USB to RJ-45 Console Adapter Quick Start Guide
This document provides a quick start guide for the ATEN UC232B / UC232BF USB to RJ-45 (RS-232) Console Adapter, covering hardware overview, installation steps, cable modes, and pinout requirements.
Preview ATEN UC232BF USB to RJ-45 Console Adapter (FTDI) - Technical Specifications
Detailed technical specifications and features of the ATEN UC232BF USB to RJ-45 (RS-232) Console Adapter, including connectivity, compatibility, and performance data.
Preview ATEN UC232A/UC232A1/UC232AF USB to RS-232 Adapter Quick Start Guide
Quick start guide for the ATEN UC232A, UC232A1, and UC232AF USB to RS-232 adapters. Learn how to connect and install your adapter for seamless serial communication.