Devinci E-Troy 2023+ Technical Manual

Introduction

Welcome to the technical manual for the Devinci E-Troy 2023+ electric mountain bike. This guide provides essential information for setup, maintenance, and understanding your bike's components.

The E-Troy is powered by the Bosch electric system and features an aluminum frame, designed for exceptional riding experiences.

Important Information Before Your First Ride

Safety First: Always ride with the battery installed, as it powers the bike's lights. Never ride without a saddle; this could lead to serious injury. Regularly inspect your bike for loose components or damage; consult an authorized Devinci dealer for repairs. E-bikes are faster than traditional bikes, so be mindful of other road users. Refer to the Owner's Manual for specific conditions. Note the 20 kg limit for rear racks.

Electric System Care: Avoid high-pressure washing, as moisture can damage electrical components. Handle the battery with care to prevent electrical shocks or overheating. Perform battery maintenance as per the technical manual.

Battery Handling & Storage: Use only the Bosch charger. For long-term storage, recharge the battery to 100% (4-5 LEDs). Check charge status regularly and recharge if below 20% (1 LED). Check the charge level monthly and fully charge every 6 months. It is not recommended to keep the battery connected to the charger for extended periods. A depleted battery may lose efficiency. Store the battery in a dry, ventilated area, ideally around 20°C, avoiding extreme temperature fluctuations (e.g., in a car during summer or outdoors during winter storms).

Transportation: Comply with local transport laws. Be cautious when transporting the bike due to its weight; check your bike rack's maximum load capacity. Li-Ion batteries are classified as "dangerous goods of class 9" for transport; regulations may limit separate battery transport. Check applicable regulations with your transport company before traveling.

Authorized Dealer: For regular maintenance and expert advice, consult your authorized Devinci dealer. They possess the knowledge and equipment for proper E-Troy maintenance. Contact them for any questions.

About Our Manuals and Your Devinci Dealer

This manual adheres to ISO 4210-10TS, EN 15194, and EN 14766 standards. Cycling involves inherent risks of injury and accidents. The manufacturer, dealer, seller, or trail maintainers are not responsible for these risks. You are solely responsible for understanding and maintaining your bike.

Familiarize yourself with your new bike's handling and capabilities for maximum safety and enjoyment. Proper maintenance reduces injury risks. Cycling can be dangerous even in the best conditions; these risks are inherent and solely the rider's responsibility.

Your authorized Devinci dealer is equipped to help you choose the right bike for your cycling style and maintain your equipment. They have the training, experience, and tools for repairs and advice.

For more information, consult the user manual at www.devinci.com and the Bosch user manual at https://www.bosch-ebike.com/en/help-center/manuals, or ask your authorized Devinci dealer.

Frame: Technical Specifications

Frame Dimensions

Compatibility Information (Based on Medium Size)

E-Troy: 160 mm Fork Travel | 150 mm Rear Travel.

Disclaimer: Devinci tests for a wide range of tire clearances. However, not all tire/rim combinations can be tested. Combinations with actual widths exceeding 66 mm may cause slight rubbing.

Available Sizes: S | M | L | XL

Cable Routing

Speed Sensor Cable

Step 1: Insert speed sensor cable into the left inner base cavity at the rear, pass through the base to the front cavity.

Step 2: Insert cable into the motor shell via the left cavity at the bottom of the seat tube.

Step 3: Secure cable at the entry cavity with the provided bracket and screw. (Note: Ensure cables connected to the motor do not impede insertion by routing them against the upper wall.)

Rear Brake Hose

Step 1: Ensure the rubber stopper is in place in the central inner base cavity. Insert the rear brake hose through the stopper and pass it through the base to the front cavity.

Step 2: Insert the rear brake hose into the motor shell via the left cavity at the bottom of the seat tube.

Step 3: Route the rear brake hose diagonally to the head tube.

Step 4: Insert the rear brake hose into the left inner oval cavity of the head tube, then exit through the upper left stopper. (Note: Secure the rear brake hose and speed sensor cable to the base with small ties.)

Rear Derailleur Hose

Tip: Slightly bend the hose end to ease insertion into the base.

Step 1: Ensure the rubber stopper is in place in the right side cavity under the base. Insert the rear speed hose through the stopper.

Step 2: Pass the hose through the base and out the front cavity.

Step 3: Insert the hose into the motor shell via the cavity at the bottom right of the seat tube.

Step 4: Route the rear speed hose diagonally to the head tube. (For E-Troy Led Controller, slide an anti-impact foam onto the hose before inserting into the head tube.) Ensure previously inserted hoses/cables in the diagonal do not cross.

Step 5: Insert the rear speed hose into the left inner oval cavity of the head tube, then exit through the lower left stopper. (Note: Secure the rear speed hose at the base with small ties.)

Seatpost Hose

Step 1: Insert the seatpost hose into the stopper on the right side of the head tube. Route the hose diagonally through the right inner oval opening of the head tube.

Step 2: Route the seatpost hose to the right, diagonally, towards the motor shell.

Step 3: Insert the seatpost hose into the top of the seat tube. (Note: Tension the seatpost hose maximally to minimize space in the motor shell and avoid hindering its insertion.)

Console Electrical Cable

Step 1: E-Troy Led controller: Insert cable through the top cavity of the top tube. E-Troy Purion/Kiox: Insert cable through the upper right cavity of the head tube.

Step 2: E-Troy Led controller: Route cable along the right side of the diagonal to the motor shell. E-Troy Purion/Kiox: Route cable along the left side of the diagonal to the motor shell.

Step 3: E-Troy Led controller: Install rubber stopper on the upper part of the cable into the right diagonal cavity. E-Troy Purion/Kiox: Mount the console into the top tube cavity. (Note: Ensure cables connected to the motor do not impede insertion by routing them against the upper wall.)

Charge Port Cable

Step 1: Position the charge port cable connector in its base located at the bottom of the diagonal. Secure with provided screws.

Step 2: Route the rest of the charge port cable to the motor shell. (Note: Ensure cables connected to the motor do not impede insertion by routing them against the upper wall.)

Cable Routing Overview

The diagram illustrates the routing of all cables and hoses within the frame. Refer to the legend for identification of different cable types (rear brake, rear derailleur, seatpost, charge port, console, speed sensor) and their pathways (external/internal frame, anti-impact foam).

Service Kits

Devinci offers various service kits for maintenance and replacement of components. Each kit is identified by a part number and includes specific items.

• KFC08902 E-TROY BOSCH 2023+: Ball Bearing MR20307 (20x30x7), Bearing 6900 (with extended inner cage), Ball Bearing 3801 LLU MAX (12x21x8).
• KFC08909 E-TROY BOSCH 2023+: Cable Guide 5mm (x2).
• KFC05602 E-TROY BOSCH 2023+: Chainsaw Cable Guide Kit.
• KFC08903 E-TROY BOSCH 2023+: CS Pivot Spacer (x2), Pivot Screw M12 x 1.0 x 21mm (x2), Linkage Pivot Shaft E-MTB SL (x2), Socket Flat Screw M8x1.25 X 20mm (x2), Pivot Washer (x2), Pivot Nut for MR 20307 Bearing (x1), Dropout Pivot Left Shaft 20mm (x1).
• KFC08905 E-TROY BOSCH 2023+: Motor Protection Cover BOSCH CX (x1), Socket Button Screw M4x0.7 X 10mm (x3), Socket Cap Screw M4X0.7X16mm (x2).
• KFC08901 E-TROY BOSCH 2023+: Socket Cap Screw M10 x 1.0 x 48mm (x1), Upper Shock Screw E-MTB SL (x2).
• KFC08907 E-TROY BOSCH 2023+: Battery Cover BOSCH 625 (x1), Flat Washer M3, ID3.2mm, OD6mm, SS (x4), Pan Head Phillips Screw M3x0.5 X 8mm (x4), Thin Square Nut M3 (x4).
• KFC08908 E-TROY BOSCH 2023+: CS Protector 072-9800 (x1).
• KFC08906 E-TROY BOSCH 2023+: Battery Cover BOSCH 625 (x1), Flat Washer M3, ID3.2mm, OD6mm, SS (x4), Pan Head Phillips Screw M3x0.5 X 8mm (x4), Flat Washer M3, ID3.2MM Machined (x4).
• KFC08911 E-TROY BOSCH 2023+: 089-096 Right Linkage (x1).
• KFC08913 E-TROY BOSCH 2023+: Rail for BES2 Battery (x1), Support Cable BES2 (x3), Socket Flat Screw M5 X 16MM (x4).

Warranty Information

Devinci Warranty

Frame Warranty: All Devinci frames are guaranteed for life against manufacturing defects. Paint and stickers are covered for 1 year, and pivots (including bearings, bolts, and axles) for 1 year. Replacement parts may vary in color or model.

Component Warranty: Components assembled on Devinci frames are covered by their respective manufacturers. Consult your authorized Devinci dealer for details.

Warranty Exclusions and Limitations

This warranty does not cover normal maintenance (cleaning, lubrication, checks), shipping costs for warranty execution, labor costs for handling, assembly, disassembly, repair, or replacement parts, or normal wear and tear.

The warranty is void if:

• Damage was caused by force majeure.
• The bike was purchased from an unauthorized dealer.
• The bike was not fully assembled by an authorized Devinci dealer.
• The bike was repaired by anyone other than an authorized Devinci dealer.
• You are not the original owner of the bike.
• Instructions in the user and technical manuals were not followed.
• Recommended periodic inspections were not performed.
• Non-Devinci parts or parts not specified in the manuals were used.
• Paint is damaged due to adhesive frame protector installation.
• The bike was used for purposes other than intended.
• The bike/components were subjected to abuse, negligence, abnormal/excessive use, or accidents.
• The frame/components were altered (e.g., polishing, modification, stripping, sandblasting).
• The frame is too small for you.
• You continued to use the bike while it was damaged.
• Damage caused by normal wear, including material fatigue, is not covered.

Devinci is not liable for material, bodily, or moral damages resulting from the use of its frames or components. Liability is limited to the original purchase price of the bike. In case of claims, the buyer agrees to the jurisdiction of Chicoutimi, Quebec, Canada.

Accident Exchange Policy: Devinci offers a low-cost exchange policy for initial purchasers whose claims are denied due to warranty exclusions. Contact your dealer for details.

Contact Information

Head Office: 1555 Manic, Chicoutimi, Quebec, Canada, G7K 1G8

Website: www.devinci.com