Ride1UP 700 Series E-bike Owner's Manual

1.1 Personal Safety

It is the owner's/rider's responsibility to properly assemble their bike and inspect all components and ensure all nuts and bolts are properly tightened for safety or to trust a 3rd party to do so. This is important for all bikes and even more critical for safety on an electric bike. Failure to do so may result in serious injury and/or death.

This e-bike is intended for use on paved roads or paths only. Using the e-bike for any other purpose may result in serious injury. Before you ride this e-bike in a busy area or on public roads, practice riding in a safe area free of hazards. Take time to learn the e-bike's controls and power. It is your responsibility to identify and follow all local laws and regulations, including fitting your e-bike with any additional equipment necessary to comply with local laws. At night your e-bike MUST have white front lights and red rear lights lit. It MUST also be fitted with a red rear reflector and amber pedal reflectors. Use caution when loading your e-bike into a car or when mounting it on a bicycle carrier. You must avoid damaging the wires of the electrical components during riding, transport, and storage.

1.2 E-bike Safety

You must be 18 or over to ride this e-bike. Your e-bike is designed for a maximum permitted overall weight (rider + cargo) of 275lbs. Your bike should be inspected or assembled by someone experienced with bike mechanics prior to use. Proper assembly is vital for safety and for your warranty coverage as damages due to improper assembly are not covered under warranty. Improper assembly of critical components could lead to serious injury and or death. Do not submerge your e-bike in water. Be aware that the speed at which you are traveling may be faster than you are used to, especially when accelerating.

1.3 Electrical Safety

Only use the charger supplied by Ride1UP. Do not store the bike or battery plugged into a wall outlet. Unplug the battery before leaving the bike alone. Never modify the charger in any way. The charger has been designed for a specific voltage, always check that the outlet's voltage is the same as that stated on the rating label. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack; never use the charger with another appliance or attempt to charge this product with another charger. Before use, check the charger cord for signs of damage. A damaged or entangled charger cord increases the risk of fire and electric shock. Keep the charger cord away from hot surfaces and sharp edges. Do not handle the charger with wet hands. Do not store or charge the appliance outdoors. The charger must be removed from the socket before removing the battery, cleaning or maintaining the appliance.

1.4 Brake Safety

Regularly check your brakes for signs of wear and tear and functionality. Any worn parts must be repaired or replaced immediately. Be careful while getting used to the brakes. Practice emergency stops in a place clear of traffic until you are comfortable controlling your e-bike. Wet weather reduces your braking power and the grip of the brakes. Reduce your speed and be aware of longer stopping distances when cycling in wet conditions. Braking on unpaved surfaces will differ. Be sure to practice braking on different surface types. Ensure that braking surfaces and brake pads are free of wax, grease and oil. Do not pedal and brake at the same time as this will cause excessive wear.

1.5 Maintenance

Make sure all screws, nuts, and bolts are tightened securely before riding. Failure to do so may result in serious injury and/or death. Many parts on your e-bike are subject to a higher degree of wear due to their function and depending on their use. Have your e-bike checked regularly at a professional bike shop and have any worn parts replaced. Ensure the battery is removed from the bike before carrying out any maintenance. You must always use genuine replacement parts when performing maintenance on your e-bike. Regularly check the tire pressures (See sidewall of your tire for correct psi range) and regularly check the tread depth of tires.

After an accident or crash you must take your e-bike to a bike repair specialist to make sure that it is safe to ride. Be aware that damage may not be visible. Failure to do this may result in serious injury. Any form of crack, scratches or change of coloring in highly stressed areas indicate that the life expectancy of the part has been reached and it should be replaced immediately.

1.6 Additional Warnings

Routine maintenance checks are required on your e-bike. Check all important connections, brake functionality, and ensure axel nuts are secured before riding. Failure to do so may result in serious injury and/or death. Do not ride your bike at night without working front lights and rear tail lights. Failure to do so may result in serious injury and/or death.

The e-bike is intended for use by those at least eighteen years of age. Use by anyone below the age of eighteen is prohibited. Have installation/assembly checked by a professional bike mechanic or completed entirely by a bike mechanic prior to riding. Failure to do so could result in serious injury and/or death. When operating your e-bike: Do not wear earplugs, headphones, headsets, or use a cell phone while riding. Never hitch rides on other vehicles. Never hold an item which interferes with your grip on the handlebars & never be under the influence of alcohol or drugs while riding.

ALWAYS wear a helmet when riding your e-bike. Failure to do so may result in serious injury and/or death. It is your obligation to check all applicable laws for bicycle rules governing: operation, equipment, use and appropriate places for operation. Do not exceed local speed restrictions.

Maintain your brakes such that you can at least execute a one-braked-wheel skid on dry, level, clean pavement. Never configure your e-bike such that the handlebars are higher than a rider's shoulders. In addition to front and rear reflectors, you must also ensure that the e-bike is equipped with side reflectors. Never ride your e-bike without the seat provided with the e-bike.

This e-bike is not meant for downhill riding or rocky trails. The e-bike is for paved or smooth surfaces only. Do not ride your e-bike in unsafe weather conditions or when the road surface is comprised, with ice, snow, water, sand, or anything else that could cause a loss of traction. Failure to follow this rule may result in serious injury and/or death.

Keep your e-bike and packaging away from children. Lithium-Ion batteries can be extremely dangerous if stored or used improperly. Please learn proper care of your battery at http://batteryuniversity.com/. Damage to your lithium battery from misuse could result in serious injury, hazardous smoke and fires, and/or death.

Special precautions must be taken if you transport your e-bike with you during air travel, or if shipped by air courier. Be sure to follow all requirements of airlines and air couriers regarding lithium batteries if you take your e-bike with you during air travel, or if you ship your e-bike by air courier.

What's in the Box?

Figure 1 shows the main e-bike components: the frame with fork, front wheel, front fender, and rear rack. A separate box containing handlebars, saddle, and additional parts/tools is also shown.

Figure 2 displays the seat and seat post, along with a separate box containing the pedals, charger, and installation hardware.

Figure 3 provides a close-up view of the bag of nuts and bolts, including brake caliper bolts (M6 18mm).

3.1 Fork Assembly

Step A: Insert the fork steerer tube into the head tube. Step B: Place headset spacers onto the steerer tube. Step C: Attach the stem and handlebars, ensuring proper cable routing. Step D: Tighten the top cap bolt using a hex wrench. Step E: Align the stem and tighten the pinch bolts. The fork should turn smoothly without play.

⚠️ IT'S VITAL TO TIGHTEN THE BAR CLAMP TO AVOID THE MOVEMENT OF THE HANDLEBARS, AS WELL AS THE COMPRESSION CAP, ENSURING FORK IS INSTALLED CORRECTLY. THIS SHOULD BE COMPLETED BY SOMEONE FAMILIAR WITH BIKE MECHANICS.

3.2 Front Wheel Assembly

Please complete steps in order.

• Check cable and wire routing before inserting fork.
• Make sure fork is not backwards; the brake should be on the left.
• Align steered tube with the hole of the head tube, slowly slide through.
• Push compression ring flush with head tube, then slide on headset spacers.
• Slide on the Stem with attached handlebars on top of spacers. Check cable and wire routing; you may need to flip your handlebars.
• Do not stress, stretch, or kink your hydraulic brake line. Route it inside the front of the fork on the left side of the wheel.
• Tighten the top cap with the attached bolt using a hex wrench.
• Once the top cap is tightened, align the stem and tighten pinch bolts. The fork should turn smoothly but not shift up and down relative to the headtube.

⚠️ Do not touch the brake pads or rotors with your fingers, as oil will contaminate them and cause noises when braking.

⚠️ Do not squeeze the brake lever before the rotor is installed, as this may damage the brake caliper.

⚠️ Do not stress, stretch, or kink your hydraulic brake line.

Image 4 shows the disc rotor aligned with brake pads. Image 5 shows the front wheel axle being placed into the fork dropouts. Image 6 illustrates the quick release skewer installation, noting the cone springs should face inward. Image 7 shows the tightened quick release skewer and wheel.

⚠️ IT IS VITAL THAT THE QUICK RELEASE HAVE BEEN TIGHTENED. IF THEY ARE NOT PROPERLY ALIGNED, THE WHEEL MAY COME OFF, CAUSING SERIOUS INJURY AND/OR DEATH.

3.3 Seat Post Assembly

Images 8 & 9 show inserting the seat post into the seat clamp to or past the minimum insertion point. Image 10 shows adjusting the seat height and tightening the clamp.

3.4 Seat Clamp Assembly

Slide the saddle into the seat post clamp. Using a 6mm hex wrench, tighten the bolt to 16-17nm of torque. Ensure the seat post angle is correctly torqued. If left loose or over-tightened, the seat post bolt could snap, causing serious injury and/or death.

3.5 Pedal Assembly

Screw each pedal into a crank by hand; they should screw in easily. The pedals are marked with 'R' and 'L'; the left pedal tightens to the left. Use an adjustable wrench for final tightening. ? NOTE: Pedals screw directly into cranks without extra nuts or pins. Using the wrong pedal can strip the crank arm.

3.6 Chainring Assembly

Crank arms should be installed 180 degrees apart. Slide the chainring and crankarm over the bottom bracket.

3.7 Detailed Torque Settings

• Saddle Clamp Bolt: 16-17nm
• Crank Arms: 39nm
• Compression Cap (bolt): 4-5nm (ensure steering is free but fork is not loose)
• Stem/Steerer Clamp: 8-9nm
• Handlebar Clamp: 8-9nm (tighten evenly in a cross pattern)

3.8 Spoke Tension

• Rear wheel, 12G spoke: Left side 114-130kgs, Right side 150-172kgs.
• Front wheel, 13G spoke: Left side 133-151kgs, Right side 104-117kgs.

6.1 General Operation

To switch the e-bike system on/off, hold the Power button for 2 seconds. It is best practice to turn on the bike after lifting your leg over it, before sitting, and turn off after dismounting, before lifting your leg off. Throttle is active when powered on. PAS can cause acceleration if pedals are bumped. Turning the system on/off minimizes unintentional acceleration.

Hold the '+' button to turn the headlight on/off. Press '+' and '-' buttons simultaneously for 2 seconds to change to MPH and other settings. The e-bike system switches off automatically after 5 minutes of parking. Settings can be adjusted via the menu button.

7.1 Error Codes/Source of the Error

8.1 How to Handle Warranty Claims

For shipping damage, Ride1UP files a claim and sends replacement parts. Minor scratches do not require replacement. For major aesthetic damage, credit or replacement may be issued. Damage from owner-arranged shipping is not covered.

Ride1Up covers labor and parts within 30 days of purchase. Inspect bike upon receipt (within 3 days). For shipping claims, email support@ride1up.com with photos/videos. After 30 days, Ride1UP ships replacement parts within one year (US only); owner is responsible for labor. Email support@ride1up.com with photos/videos for warranty determination.