BroadLink RM4 TV mate Quick Setup Guide

This guide provides step-by-step instructions for setting up your BroadLink RM4 TV mate universal remote, connecting it to your network, and integrating it with smart home services.

Product Overview

The BroadLink RM4 TV mate is a universal remote control designed to manage your home entertainment devices via a smartphone app and voice commands.

Key Components:

Dimensions: 45.9 x 45.9 x 20.6mm.

Important Note on Power: Use a standard 5V Micro USB power supply rated at 1A or higher. Avoid using shared multi-port USB power supplies.

Status Indications

StatusIndication
Flashes intermittentlyDevice is in Auto-discovery mode (Bluetooth) or AP Setup mode.
Flashes slowly then offDevice is being set up and added to the network.
Flashes slowly continuouslyDevice failed to connect to the network or is disconnected.
Flash onceIR signal is sent.

Reset Procedure

To reset the device for AP setup, press and hold the reset button for 5 seconds until the LED indicator flashes intermittently.

Setup Steps

STEP 1: What's Required

Before starting, ensure you have the following:

  • A smartphone or tablet running iOS 9.0 / Android™ 5.1 or higher.
  • A 2.4GHz Wi-Fi network with an active Internet connection.
  • The BroadLink RM4 TV mate device powered on, with its LED indicator flashing intermittently.

Visual Aid Description: A diagram illustrates the necessary components: a Wi-Fi router, a smartphone, and the BroadLink device connected to a USB power source.

STEP 2: Get the BroadLink App

Download and install the latest "BroadLink" mobile application from the App Store or Google Play onto your smartphone.

Visual Aid Description: A depiction of a smartphone screen showing the BroadLink app icon and download buttons for the App Store and Google Play.

STEP 3: Sign In to the App

Launch the BroadLink APP. Navigate to "BroadLink account" and sign in. If you do not have an account, tap "Sign up" to create one. For enhanced convenience, you can optionally link your account with an Apple ID or Google account for faster future logins.

Visual Aid Description: A screen displaying login options: "BroadLink Account", "Apple ID", and "Google Account".

STEP 4: Wait for Auto-Discovery

Enable Bluetooth on your smartphone. Tap the plus icon [➕] in the top right corner of the app and select "Add device". The app will automatically scan for nearby devices, which may take up to 10 seconds. Confirm that the device's LED indicator is flashing intermittently during this auto-discovery phase.

Visual Aid Description: A screen indicating "Scanning nearby devices" with categories such as "Wi-Fi Devices", "Remote Controls", and "Smart Services".

STEP 5: Add Device

Once a Bluetooth device is detected, it will appear at the bottom of the app. Tap "Set up" to proceed. Select your specific device from the list and tap "Join the room" to continue the setup.

Visual Aid Description: A notification appears stating "1 new device found, set up?" with options "Set up" and "Not now". Another view shows a list of available devices.

STEP 6: Connect Device to Wi-Fi

Select your home Wi-Fi network, enter the password, and tap "Connect to Wi-Fi". The LED indicator will change to a slower flash and then turn off, confirming a successful connection. Next, assign the device to a room and give it a descriptive name.

Visual Aid Description: A screen prompts for Wi-Fi password entry with a "Connect to Wi-Fi" button. Another screen allows selection of a room and naming the device.

STEP 7: Choose IR Option

Tap "Add appliances", choose a category (e.g., TV), and then select your appliance's brand. From the presented options, choose the IR code that best matches your device. If your brand is not listed, tap the "can't find my brand, learn the remote right away" option to initiate the IR code learning process (proceed to Step 8).

Visual Aid Description: A screen displays a list of IR code options for a specific brand, featuring a "Button match" section.

STEP 8: Handle Unmatched Options

If your brand is found but no specific option matches your device, you have two alternatives: Select "Learn button" to bypass the matching and proceed directly to Step 9.1 (IR code learning). Alternatively, choose "Continue match" to follow the wizard and explore other potential options that may be compatible with your model.

Visual Aid Description: Buttons labeled "Learn button" and "Continue match" are presented.

STEP 9.1: Learn IR Code

Point the original remote control of your appliance directly at the BroadLink RM4 TV mate. Wait for the device's LED indicator to illuminate, then briefly press the button on your original remote that you wish to learn.

Visual Aid Description: An illustration depicts an original remote control aimed at the BroadLink device, with an indicator for a "Short press".

STEP 9.2: IR Code Learning Feedback

After successfully learning a button, you can test its functionality within the app. If a particular button does not operate as expected, tap the ellipsis icon [⋮] in the top right corner and select "Relearn buttons" to repeat the learning process for that specific button.

Visual Aid Description: A screen shows a learned button, with an option to access a menu via an ellipsis icon [⋮].

STEP 10: Link Voice Assistants

If you have the Alexa or Google Home app already logged in, you can directly link your BroadLink skill. Tap the plus icon [➕] in the top right corner and choose "Add voice assistance". Select either "Alexa" or "Google Home" and tap "Link now".

Visual Aid Description: A screen presents options to link with "Alexa", "Google Home", or "IFTTT", featuring a "Link now" button.

STEP 11: Finalize Setup and Discover Devices

You will be redirected to the Alexa or Google Home app to complete the linking process. Following successful linking and device discovery, you will be able to control your appliance using the BroadLink app or voice commands. Congratulations on completing the setup!

Visual Aid Description: A confirmation screen displays "Link BroadLink With Alexa" with "CANCEL" and "LINK" buttons. Another view might show successfully discovered devices.

Important Notices

FCC Compliance Information

This device contains FCC ID: 2ATEV-BL3357-P. It complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Access Full User Manual

For comprehensive instructions and details, please scan the EAN code located on the back of the product packaging or the SN code printed on the device itself. QR codes are provided for this purpose.

Support and Contact Information

Should you experience any difficulties or have questions regarding the product, please utilize the following support channels. BroadLink is committed to providing assistance.

Global Support Hotlines (Available 24 hours, Monday-Friday):

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