Barco ICMP/ICMP-X HDD Installation Manual
Model: ICMP/ICMP-X HDD
Manufacturer: Barco NV
About This Document
This installation manual provides comprehensive guidance on replacing malfunctioning Hard Disk Drives (HDDs) for the Barco ICMP (Integrated Cinema Media Processor) units installed in the field.
Clarification of Term "ICMP": In this document, "ICMP" refers to Barco products including the ICMP and ICMP-X.
⚠️ CAUTION: While HDDs are technically hot-swappable, it is strongly advised to switch off the projector before replacing an HDD. Removing an HDD while the power is on can degrade the RAID configuration. Inserting an HDD may cause a performance drop during playback. Inserting HDDs one by one with the power on might trigger an unnecessary rebuild.
If a single HDD is replaced (degraded mode), the ICMP automatically initiates the RAID recovery process. The red LED on the HDD being rebuilt will blink. This process typically takes 3-4 hours for a 1TB HDD and 13-14 hours for a 4TB HDD. The red LED turns off upon completion.
⚠️ CAUTION: It is strongly recommended to complete the RAID recovery process before starting a show to ensure content integrity and prevent interruptions.
If more than one HDD needs replacement, the RAID will be 'broken', resulting in the loss of all content. After replacing the HDDs and restarting the projector, the ICMP will automatically create a new, empty RAID 5 configuration.
Overview of Topics Covered:
- General Information
- ICMP HDD Details
- Possible HDD Swaps
- HDD Status LEDs
- Removing an HDD from the ICMP
- Installing an HDD into the ICMP
1.1 General
Document Overview
This document offers an introduction to ICMP HDDs, summarizes available HDD swap scenarios, explains HDD status LED indicators, and details HDD removal and installation procedures.
The latest version of this manual can be downloaded from the Barco website at www.barco.com or the secured Barco website at https://my.barco.com.
About ICMP
The ICMP is a removable electronic assembly housed within the projector's Card Cage. It is responsible for storing, decrypting, and decoding DCI cinema content, delivering it to the projector in a usable format. The ICMP is integrated as a single unit directly within the projector.
A diagram (Image 1-1) shows the ICMP unit and its associated HDDs.
There are various ICMP types, such as ICMP with Displayport and ICMP with HDMI 2.0, including the ICMP-X. For detailed information on specific ICMP models or Barco digital cinema projectors, consult the respective projector manuals, also available on the Barco website.
GEN1 and GEN2 Storage Controller
The ICMP-X features a GEN2 storage controller, whereas the legacy ICMP uses a GEN1 storage controller. The GEN2 controller supports SSDs and employs a different disk initialization type. Consequently, HDDs initialized for a legacy ICMP (GEN1 controller) are not directly interchangeable with the ICMP-X without re-initialization, which results in content loss. Refer to the "What are the possible HDD swaps" section on page 11 for details.
It is possible to upgrade an ICMP with a GEN2 storage controller. Information regarding the upgrade kit and instructions can be found on the Barco website.
How to Recognize an ICMP-X or an Upgraded ICMP with GEN2 Storage Controller
Visually, the ICMP-X closely resembles the previous generation ICMP, but they are not fully compatible or interchangeable. The ICMP-X model name is displayed on the upper left side of the front face, below the Barco logo.
An upgraded ICMP with a GEN2 storage controller will have a sticker labeled "SSD READY - RAID GEN2" applied under the Barco logo. This sticker is part of the upgrade kit and is only present if the upgrade has been applied.
It is beneficial to identify your ICMP model (ICMP, ICMP-X, or upgraded ICMP) to determine which HDDs can be used without re-initialization.
1.2 ICMP HDD
About ICMP HDD
The ICMP utilizes three local HDDs configured in a RAID 5 setup. This storage technique combines multiple HDD components into a logical unit, providing sufficient redundancy to maintain operation even after the failure of a single HDD.
A diagram (Image 1-4) illustrates three HDDs in a RAID 5 configuration.
⚠️ CAUTION: A RAID 5 configuration with three HDDs can tolerate a maximum of one disk failure. If more than one HDD fails simultaneously, data will be lost, and the RAID must be completely re-initialized after replacing the defective HDDs with new ones.
About Degraded Mode
When a RAID array experiences the failure of one disk, it enters a 'degraded mode'. During this mode, content storage and playback remain available on the ICMP.
⚠️ CAUTION: The loss of a single disk does not cause critical issues for the ICMP. However, prompt action is necessary as the failure of a second disk will render the RAID system broken. The primary cause of total RAID loss is often the failure of a second disk before the first has been rebuilt.
A failed drive should be replaced as soon as possible.
About "RAID Recovery" Process
The restoration of the RAID 5 system from a degraded state to normal operation occurs automatically. When the RAID controller detects a new HDD to replace a failed disk, the recovery procedure starts automatically.
⚠️ CAUTION: The automatic recovery process does not function if more than one disk has failed. In such cases, the RAID must be completely re-initialized manually.
About RAID Broken
When more than one HDD is out of order, the RAID is considered 'broken', and all content is lost. The failed HDDs must be replaced, and a new RAID must be created.
Exchange or Re-use of a Disk Set
It is possible to use multiple sets of disks with a single ICMP or to reuse a complete set of disks from another projector with an ICMP.
How to Exchange:
- Exchange of HDD set between two ICMPs with the same storage controller: Simply insert the three HDDs from a valid RAID array, and the system will recognize the new RAID. The order of HDDs and their slots do not matter. If using HDDs from another ICMP, you will need to obtain the corresponding KDMs (Key Delivery Messages) for the content and the new ICMP from the content distributor.
- Exchange of HDD set between two ICMPs with a different storage controller: After inserting the three HDDs, a manual RAID initialization is required using the Barco projector configuration software (e.g., Web Communicator). The RAID initialization command (found under Maintenance > Raid Storage in Web Communicator) erases all data on the HDDs, and the old content will be lost. This process is quick, after which the projector will reboot. You can begin ingesting content immediately after the reboot.
The incompatibility between the two generations of storage controllers also applies when installing new hard drives on an ICMP-X. Barco's HDD spare part kits are configured by default for GEN1 storage controllers. Manual RAID initialization is necessary when deploying these kits on a GEN2 storage controller.
It is recommended to label the HDDs with their initialization type (GEN1 or GEN2) to easily identify which storage controller they are compatible with without requiring re-initialization and potential data loss.
HDD Storage Capacity
Ensure that all HDDs within an ICMP HDD set have the same storage capacity. Check the label on top of the HDD for its capacity.
HDD Storage Recommendations
The maximum recommended storage period for a drive in a non-operational environment is 90 days. Drives should ideally be stored in their original, unopened shipping packaging. Once removed from the packaging, the recommended maximum period between drive operation cycles is 30 days. During any storage period, adhere to the drive's specifications regarding non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, and magnetic/electrical fields.
1.3 What are the possible HDD swaps
General
Several scenarios exist for replacing or exchanging hard drives on the ICMP. The procedure varies depending on the device type (ICMP or ICMP-X) and whether one or multiple disks are being replaced. Data continuity on the disks is also affected by the type of exchange, potentially requiring degraded operation or RAID initialization.
List of Available Actions
The following table outlines all possible HDD swap scenarios for the ICMP. Replacing drives should always be performed with the power turned off.
| Type of HDD swap | On ICMP | On ICMP-X |
|---|---|---|
| 1 HDD replaced. |
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| 3 HDDs replaced separately (previous kit of one disk used three times). |
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| Barco HDD replacement kit (Spare part kit provided by Barco with a set of 3 hard disks configured to GEN1 storage controller). |
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| Set of 3 HDDs with content reused from an ICMP with GEN1 storage controller. |
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| Set of 3 HDDs with content reused from an ICMP-X. |
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HDD Models Validated by Barco
Only original HDD spare parts provided by Barco or models validated by Barco (listed below) are approved for use in the ICMP. Deviations from this list will void the warranty.
| HDD Model | ICMP-X | ICMP |
|---|---|---|
| 1TB: HGST – Western Digital (order code: HCC541010A9E630 or HCC541010B9E660) | Yes | Yes |
| 1TB: Western Digital black drives (order code: WD10JQLX-22JFGT0) | Yes | Yes |
| 2TB: Seagate (order code : ST2000NX0253) | Yes | Yes |
| 4TB: Seagate SSD (order code: XA3840ME10063) | Yes | Yes, only if the GEN1 storage controller is replaced by a GEN2 storage controller. Software version 1.4.2 or higher is needed. |
1.4 HDD Status LEDs
The ICMP features status LEDs to indicate the operational state of the HDDs.
A diagram (Image 1-5) shows the location of the HDD I/O LED and the RAID LED.
Status LEDs on ICMP
| HDD I/O | RAID | HDD Status |
|---|---|---|
| Off | Off | HDD idle / disk in RAID OK. |
| Blinking green | Off | HDD I/O activity / disk in RAID OK. |
| Blinking green | Slow blinking red | HDD disks not (yet) initialized (not supported on ICMP with GEN1 storage controller). |
| Blinking green | Fast blinking red | HDD I/O activity / RAID rebuilding. |
| Off | Red | HDD idle / Disk error. Consult the following troubleshooting table for curative actions. |
When a new HDD is inserted into an ICMP, the HDD RAID LED may briefly show solid red. This is normal as the projector and ICMP recognize the HDD. Once recognized, the LED will blink according to the status table. If the LED remains solid red, an error has occurred, and the troubleshooting table should be consulted.
1.5 Troubleshooting
This section provides solutions for common situations encountered with ICMP HDDs.
| Situation | Solution |
|---|---|
| One disk failed (red LED) + RAID degraded. The ongoing event is not interrupted. Note: The disk status (RAID degraded) can be retrieved via the (Web) Commander. See user guide of the (Web) Commander. |
1. Switch off the power. ⚠️ 2. Replace the defect HDD with an approved model of the same storage capacity. Refer to the procedures "Removing a HDD from the ICMP" (page 14) and "Installing a HDD into the ICMP" (page 15). Ensure the HDD is inserted firmly. 3. Switch on the power. ▶️ Result: Upon detection by the ICMP, the RAID rebuild process begins (indicated by a blinking red LED). |
| One disk failed (red LED) + Error 10580 "local storage not available". Note: The disk status (Error code) can be retrieved via the (Web) Commander. See user guide of the (Web) Commander. |
1. Switch off the power. ⚠️ 2. Replace the defect HDD with an approved model of the same storage capacity. Refer to the procedures "Removing a HDD from the ICMP" (page 14) and "Installing a HDD into the ICMP" (page 15). Ensure the HDD is inserted firmly. 3. Switch on the power. ▶️ Result: Upon detection by the ICMP, the RAID rebuild process begins (indicated by a blinking red LED). |
| Multiple disks failed (multiple red LEDs) + Error 10573 "The RAID is broken". Note: The disk status (RAID broken) can be retrieved via the (Web) Commander. See user guide of the (Web) Commander. |
1. Switch off the power. ⚠️ 2. Replace all defect HDDs with approved models of the same storage capacity. Refer to the procedures "Removing a HDD from the ICMP" (page 14) and "Installing a HDD into the ICMP" (page 15). Ensure the HDDs are inserted firmly. 3. Switch on the power. ▶️ 4. Start "RAID Initialize" via the (Web) Communicator. See user guide. Result: A new empty RAID is created. |
| A set of HDDs initialized for a GEN 2 storage controller is installed on a GEN 1 storage controller (All red LEDs remain off) + Combination of three errors (10580 “local storage not available", 10585 "storage mount failed", 10573 “the RAID is broken"). Note: The disk status (Error code) can be retrieved via the (Web) Commander. See user guide of the (Web) Commander. |
1. To avoid misidentification, double-check the ICMP model and HDD compatibility with the installed storage controller (refer to the list of validated HDD models by Barco). 2. Start "RAID Initialize" via the (Web) Communicator. Note that all content will be lost! ⚠️ Result: A new empty RAID is created. |
| All HDD LEDs remain off + Error 10580 "local storage not available". Note: The disk status (Error code) can be retrieved via the (Web) Commander. See user guide of the (Web) Commander. |
1. Switch off the power. ⚠️ 2. Reseat all HDDs. Refer to "Removing a HDD from the ICMP" (page 14) and "Installing a HDD into the ICMP" (page 15). Ensure HDDs are inserted firmly. 3. If the problem persists, try "RAID Initialize" via the (Web) Communicator. Note that all content will be lost! ⚠️ 4. If the problem persists, contact Barco Service for further assistance. |
If the ICMP needs to be returned to the factory for repair, non-defective HDDs should be removed and kept.
1.5 Removing a HDD from the ICMP
If the ICMP needs to be returned to the factory for repair, non-defective HDDs should be removed and kept.
How to remove a HDD?
- Switch off the projector. ⚠️
- Move the latch towards the left.
- Push the unlock button to open the handle.
- Pull the HDD out of its slot.
For HDD installation, refer to the procedure "Installing a HDD into the ICMP" on page 15.
1.6 Installing a HDD into the ICMP
This procedure assumes the HDD slot is empty. If not, follow the "Removing a HDD from the ICMP" procedure on page 14.
⚠️ CAUTION: Always use a new, empty spare part HDD approved by Barco to replace a malfunctioning HDD. Do not use a HDD from another ICMP HDD set.
⚠️ CAUTION: Always ensure that all HDDs in the ICMP HDD set have the same storage capacity. Check the label on top of the HDD for its capacity.
Re-initialization or Rebuild of RAID
Installing or exchanging one or more HDDs in the ICMP impacts the data on the already inserted drives. RAID integrity depends on the type of HDD swap. Refer to the chapter "What are the possible HDD swaps" on page 11.
How to install a HDD?
- Ensure that the projector is switched off. ⚠️
- Prepare the HDD for insertion by moving the latch towards the left and pushing the unlock button to open the handle.
- Insert the HDD into the HDD slot. Ensure the handle is sufficiently open so that its hook (reference 1) can pass the front plate of the ICMP.
- Push the HDD completely and firmly into its slot, close the handle, and move the latch towards the right.
- Switch on the projector. ▶️
If you replace one HDD (e.g., in degraded mode), the ICMP automatically starts the RAID recovery process. The red LED of the HDD being rebuilt will blink. This process takes approximately 200 GB per hour. The red LED turns off once the RAID is completed.
⚠️ CAUTION: It is strongly recommended to complete the RAID recovery process prior to starting a show to ensure content integrity and prevent interruptions.
