RENPHO Shoulder & Neck Massager
User Manual
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:
Read all instructions before using this appliance.
- For household use only, not for medical or other commercial purposes.
- Any individual who may be pregnant or has recently given birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or cured spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor's care should consult with a medical professional before using a massaging device designed for domestic use.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
DANGER - To reduce the risk of electric shock:
- Always unplug this massager from the electrical outlet immediately after using and before cleaning.
- Do not use while bathing or in a shower.
- Do not reach for the massager that has fallen into water.
- Do not place or store appliance where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons:
- The massager should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
- Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
- Close supervision is necessary when this massager is used by, on, or near children, invalids, or disabled persons.
- Use this massager only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this massager if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the massager to a service center for examination and repair.
- Do not carry this massager by supply cord or use cord as a handle.
- Keep the cord away from heated surfaces.
- Never use pins or other metallic fasteners with this appliance.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- Do not use while driving, after consuming alcohol or taking sleeping pills.
- Stop using immediately if you experience any unusual pain or discomfort.
- To disconnect, turn off the power button, then remove plug from outlet.
- Only use accessories officially provided by RENPHO.
- The massager has a heated surface. Persons insensitive to heat must be careful when using the appliance.
- Use heated surfaces carefully. May cause serious burns. Do not use it on insensitive skin or on a person with poor blood circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
- Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in contact with the heated area of the massager frequently to reduce the risk of blistering.
SAVE THESE INSTRUCTIONS
About the RENPHO Shoulder & Neck Massager
1. Specifications
Product Name | Shoulder & Neck Massager |
Model | RP-SNM067 |
Material | PU leather + Breathable mesh |
Input | 12V-2A |
Rated Power | 24W |
Auto-off Timer | 15mins |
Gross Weight | 4.6lbs |
Product Dimensions | 17.71 (L) x 6.70 (W) x 7.87 (H) inch |
Noise | ≤55dB |
Temperature | <118°F/47.8°C |
2. Product Overview
The RENPHO Shoulder & Neck Massager is designed for use on various body parts, excluding the head, elbows, knees, and chest.
Included Components:
- Shoulder & Neck Massager
- Massage Nodes
- Control Panel
- Positioning Handles
- DC Port
- Power Adapter
- Soft Sleeve
- PU Storage Pouch
- Car Adapter
Using the RENPHO Shoulder & Neck Massager
- Connect the power adapter into the DC port, then plug into an electric outlet or car adapter. Place the massager on the target area.
- Button Introduction:
- Power Button: Press to turn on/off the massager. Medium speed and heat are on by default.
- Direction Button: Press to change the massage direction. The direction of massage nodes changes every minute.
- Speed Button: Press to adjust massage speed (Low, Medium [Default], High).
- Heat Button: Press to power on/off the heat function.
- Massage Areas: The massager can be used on the Neck, Shoulder, Back, Waist, Abdomen, Thighs, Legs, Feet, and Calf.
Note: The massager has a built-in 15-minute auto-off timer.
Tip: For added comfort, place the provided soft sleeve on the massager and secure it with the Velcro strap.
Product Care and Maintenance
- Store the massager in a cool, dry place away from sharp objects when not in use.
- Unplug the massager before cleaning. Wipe with a soft, damp cloth and non-abrasive cleaners.
- Never submerge the massager in any liquid. Keep away from solvents and harsh detergents.
- Do not attempt to repair the massager, as there are no user-serviceable parts.
Troubleshooting Guide
Problem | Cause | Solution |
---|---|---|
Massager doesn't turn on | Power adapter plug is loose Power button is off No power |
Reconnect the plug to the outlet Press the power button to turn on the massager Try another outlet |
Massager shuts off suddenly | The massager has a built-in timer that automatically switches off the massager after 15 minutes of continuous use. Overheat protection is triggered to switch off the massager due to high temperature |
Press the power button to start another 15-minute massage Wait for the massager to cool off before turning it on again |
Can't feel heat | Heat function hasn't been activated Used the soft sleeve |
Press the heat button to activate the heat function Take off soft sleeve |
Can't feel intensity | Your pull on the handle is not strong enough The massage intensity is weak |
Increase your pull on the handle Press the speed button to increase the massage intensity |
Pain is felt while in use | The massage intensity is too strong It is easy to hurt your neck if the temperature is too high |
Press the speed button to lower the massage intensity Add the provided soft sleeve on the massager to reduce the intensity |