Manuals+

RENPHO Shoulder & Neck Massager

User Manual

Model: RF-SNM060

Introduction

Thank you for choosing the RENPHO Shoulder and Neck Massager. Please read this user manual before using the product and retain it for future reference.

DANGER

To reduce the risk of electric shock:

  1. Always unplug this appliance from the electrical outlet immediately after using it and also before cleaning.
  2. DO NOT reach for an appliance that has fallen into water. Unplug immediately.
  3. DO NOT use the massager while bathing or showering.
  4. DO NOT place or store the appliance where it can fall or be pulled into a tub or sink.
  5. DO NOT place in or drop into water or other liquids.
  6. Never use pins or other metallic fasteners with this appliance.
  7. Carefully examine the covering before each use. Discard the appliance if the covering shows any signs of deterioration, such as blistering or racking.
  8. DO NOT operate it in a wet or moist environment. Keep the massager dry.

⚠ The lightning flash with arrow-head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" with the unit's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

WARNING

To reduce the risk of burns, fire, electric shock, or injury to persons:

  1. The appliance should never be left unattended while on.
  2. DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  3. Close supervision is necessary when this appliance is used by or near children, invalids, or disabled persons.
  4. Use this appliance only for its intended use as described in this manual. DO NOT use attachments not recommended by the manufacturer.
  5. Never operate this appliance under these circumstances: the massager has a damaged cord or plug; the massager has been damaged or encountered a heavy fall; the massager has been dropped into water. DO NOT attempt to fix it yourself. Return the appliance to a service center for examination and repair.
  6. DO NOT carry this appliance by its power supply cord or use the cord as a handle.
  7. DO NOT crush this appliance when storing away.
  8. Keep the cord away from heated surfaces.
  9. Never drop or insert any object into any openings.
  10. DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
  11. DO NOT operate in the presence of explosive or flammable fumes.
  12. To disconnect, set all controls to the off position, then remove the plug from the outlet.
  13. DO NOT overload the electrical outlet. Use only the power source as indicated.
  14. To avoid the risk of electric shock, DO NOT disassemble or attempt to repair the appliance. Incorrect repair can cause risk of electric shock or injuries when the unit is used.
  15. Never remove the plug from the outlet by pulling the power cord.
  16. Before use, please consult a medical professional if you have any of the following: thrombus, aneurysm, vein dilatation, spinal bending, heart disease, hypertension.
  17. DO NOT use simultaneously with artificial heart, electrocardiogram scanner, or electronic medical equipment.
  18. People sensitive to heat must use the heated feature with caution.
  19. Stop using if you feel unwell.

⚠ The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance(servicing) instruction in the literature accompanying the unit.

⚠ The device is NOT to be used for commercial use or medical purposes. If you have health concerns, consult your doctor before using the Shiatsu Neck and Back Massager.

🛎 ONLY use indoors!

⚠ DO NOT use the device in damp rooms (e.g. when bathing or showing).

IMPORTANT

To reduce the risk of electric shock, this product has a polarized plug (one prong is wider than the other). For safety reasons, this plug will only fit into a polarized outlet the correct way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. DO NOT bypass this safety feature in any way.

PRODUCT FEATURES

A diagram shows the massager with numbered parts: Control Panel, Shiatsu Nodes, Positioning Handles, DC Power Port, and Power Adapter.

OPERATION INSTRUCTION

A diagram shows the control panel with buttons for POWER ON/OFF, MASSAGE DIRECTION, SPEED CHANGE, and HEAT ON/OFF.

  1. Connect the Power Adapter into the DC Power Port then plug the Power Adapter into an electric outlet.
  2. Grip the Positioning Handles and drape the main unit around your neck with the Shiatsu Nodes at the center of your back.
  3. Press the POWER ON/OFF Button. The massager will turn on.
  4. Press the MASSAGE DIRECTION Button to change the massage direction.
  5. Press the HEAT Button to activate heat; press it again to deactivate heat.
  6. Use the Positioning Handles to reposition the Shiatsu Nodes to other areas of the neck and back.
  7. Press the POWER ON/OFF Button at any time to turn the unit off.
  8. The unit shuts off automatically after 15 minutes of continuous use.

NOTE: Using the heat function for more than 15 minutes at a time is NOT recommended. Allow the massager to cool between heat cycles.

MASSAGE AREAS

A series of images depict different body parts that can be massaged: Neck, Upper Back, Lower Back, Thighs/Legs, Waist, and Shoulders/Arms.

PRODUCT CARE AND MAINTENANCE

  1. Place the massager in a safe, cool, and dry place when not in use.
  2. After unplugging, wipe with a soft, damp cloth using non-abrasive cleaners.
  3. Never submerge the unit in any liquid.
  4. Keep away from all solvents and harsh detergents.
  5. DO NOT attempt to repair this massager. There are no user-serviceable parts.

SPECIFICATIONS

TROUBLESHOOTING GUIDE

PROBLEM CAUSE SOLUTION
Massager doesn't turn on Power adapter plug is loose Reconnect the plug to the outlet
Power is off Press the power button to turn on the massager
No power Try a different power outlet
Shuts off automatically The 15-minute timer The massager has a timer and will turn off on its own after 15 minutes. You can press the power button to start another 15 minute massage.
The massager's overheat protection feature will switch off the massager automatically when too hot Wait for the massager to cool down before powering it back on

WARRANTY POLICY

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery.

For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions

Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

US & Canada:

TEL: +1(844) 4170149

Monday-Friday 9:00AM-4:30PM

Email: support@renpho.com

Australia:

TEL: 1800 MY RENPHO (1800 697 367)

Monday-Friday 9:00AM-6:00PM (AEST)

Email: support-au@renpho.com

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

FCC Regulatory Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

ISED Regulatory compliance

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

Importer and Manufacturer Information

US Importer: JOICOM CORPORATION, 14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880

Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd., Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, P.R.China

Made in China

PDF preview unavailable. Download the PDF instead.

400152571 Adobe PDF library 15.00 Adobe Illustrator(R) 24.0

Related Documents

Preview RENPHO Shoulder & Neck Massager User Manual - Model RP-SNM067
Comprehensive user manual for the RENPHO Shoulder & Neck Massager (Model RP-SNM067). Learn about safety instructions, product overview, specifications, usage, troubleshooting, care, and warranty information.
Preview RENPHO Shoulder & Neck Massager User Manual
User manual for the RENPHO Shoulder & Neck Massager (Model: RP-SNM067), including important safety instructions, product specifications, overview, usage guide, and troubleshooting.
Preview Renpho Massagers Certificate of Conformity - EAC Certification
Official Certificate of Conformity for Renpho brand vibration massagers (foot, neck, shoulder) issued by the Eurasian Economic Union, confirming compliance with technical regulations and standards.
Preview RENPHO RF-ALM070 Leg Massager User Manual
User manual for the RENPHO RF-ALM070 Leg Massager, detailing its features, operation, safety instructions, maintenance, and troubleshooting.
Preview RENPHO Leg Massager RF-ALM070 User Manual
Comprehensive user manual for the RENPHO Leg Massager, model RF-ALM070. Learn about its features, operation, safety instructions, maintenance, troubleshooting, and warranty.
Preview RENPHO RF-FM062 Shiatsu Foot Sole Massager User Manual | Kneading & Heating
Explore the RENPHO RF-FM062 Shiatsu Foot Sole Massager user manual. Learn about its kneading and heating functions, operation, safety, and troubleshooting for ultimate foot relaxation.
Preview RENPHO Leg Massager User Manual: Pain Relief and Muscle Relaxation
Comprehensive user manual for the RENPHO Leg Massager (Model RP-ALM079). Discover how to use this air compression device for effective leg pain relief, muscle relaxation, and improved circulation, along with essential safety guidelines and troubleshooting tips.
Preview RENPHO Eyeris Calina Eye Massager User Manual
User manual for the RENPHO Eyeris Calina eye massager (Model: R-WME04), detailing safety instructions, features, operation, maintenance, and troubleshooting.