Kenmore Dishwasher Use & Care Guide

Model/Modelo: 587.14131, 587.14132, 587.14134, 587.14139

This guide provides essential information for the safe operation, maintenance, and troubleshooting of your Kenmore dishwasher.

Brand: Kenmore

Manufacturer: Sears, Roebuck and Co.

Energy Star Certified: [Description of Energy Star logo]

Warranty Information

Full One-Year Warranty on Dishwasher

For one year from the first day of use in your home, Sears will repair, free of charge, defects in material or workmanship.

Full Ten-Year Warranty Against Leaks in the Tub and Inner Door Panel

For ten years from the first day of use, if a leak occurs due to failure of the tub or inner door panel, Sears will replace the affected part free of charge.

Note: Warranty coverage is 90 days for non-private family use. Service is available in the United States.

Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179

Model number is found on the serial plate inside the dishwasher door.

Repair parts are available through Sears Service Center or Sears Stores. Call toll-free numbers on back cover for service or parts. Provide Product Type, Part Number, Model Number, and Part Description when requesting service or parts.

Important Safety Instructions

[!] WARNING: This symbol alerts to dangers such as personal injury, burns, fire, and electrical shock.

Follow basic precautions:

SAVE THESE INSTRUCTIONS

Dishwasher Features

Your dishwasher cleans by spraying hot water and detergent through spray arms. Each cycle starts with a pre-drain, then fills with water, pumps it through the filter and spray arms. Soil particles are drained out, and the tub refills with clean water. Water fill count varies by cycle.

Diagram Description: A diagram illustrates the dishwasher interior, labeling key components:

Operating Instructions

Getting Started:

  1. Load dishwasher (See Preparing and Loading Dishes).
  2. Add detergent (See Dishwasher Dispenser & Detergents).
  3. Add rinse aid, if needed (See Rinse Aid).
  4. Select desired energy OPTIONS (See Energy Options).
  5. Turn dial clockwise to select cycle (See Cycle Chart).
  6. Run hot water faucet nearest dishwasher until water is hot. Turn water off.
  7. To start, close door to latch.

Cycle Chart:

CycleDescriptionTo Select CycleWater (approx.)Time (approx.)Washes/ Rinses
Heavy WashFor pots, pans, casseroles and dinnerware with dried-on or baked-on soils.• Select desired OPTIONS.
• Turn dial to HEAVY WASH.
7.2 gal. (27.3 liters)89 min.*2 washes, 4 rinses
Normal WashFor regularly soiled dishes and silverware.• Select desired OPTIONS.
• Turn dial to NORMAL WASH.
6.0 gal. (22.7 liters)81 min.*2 washes, 3 rinses
Light WashFor lightly soiled or pre-rinsed dishes and silverware.• Select desired OPTIONS.
• Turn dial to LIGHT WASH.
4.8 gal. (18.2 liters)74 min.*1 wash, 3 rinses
Quick RinseFor rinsing dishes that will be washed later.• DO NOT USE detergent.
• Turn dial to QUICK RINSE.
1.2 gal. (4.5 liters)6 min.1 rinse

* Includes dry time.

Energy Options:

Note: Water vapor may be seen from the vent during drying. The vent opens for drying and closes during washing. Drying option can be changed mid-cycle.

Preparing and Loading Dishes

Dish Preparation

Loading the Top Rack

Important: Do not cover the funnel when loading.

The top rack is designed for cups, glasses, small plates, saucers, and bowls.

Diagram Description: An illustration shows the top rack with items like cups and glasses, emphasizing not to cover the central funnel.

Loading the Bottom Rack

Diagram Description: An illustration shows the bottom rack loaded with plates, bowls, and pans, highlighting proper placement for drainage and spray arm clearance.

Loading the Silverware Basket

Diagram Description: An illustration shows a silverware basket filled with mixed utensils.

Adding a Dish

To add or remove items after the wash cycle starts:

  1. Unlatch the door and wait a few seconds until wash action stops before opening.
  2. Add the item and wait a few seconds to allow cold air to slowly expand inside.
  3. Close the door firmly to latch and resume the cycle.

Dishwasher Dispenser & Detergents

Filling the Detergent Dispenser

The dispenser has one covered and one uncovered cup. Detergent in the uncovered cup releases when the door closes. The covered cup opens automatically.

Diagram Description: An illustration shows the detergent dispenser with "Pre Wash Cup" and "Main Wash Cup" labeled, along with a "Cover".

How much Detergent to use

Detergent usage depends on water hardness (measured in grains per gallon). Too little detergent can cause poor cleaning and spotting. Too much in soft water can cause etching.

Detergent Usage Guide:

CycleSoft Water (0-3 grains)Medium Hard Water (4-8 grains)Hard Water (9-12 grains)Very Hard Water* (over 12 grains)
Heavy Wash or Normal Wash2 teaspoons (each cup-1/4 full)5 teaspoons (each cup-fill to line above "Regular")8 teaspoons (each cup-completely full)Each Cup-Completely Full (water softener recommended)
Light Wash2 teaspoons (Main Wash cup-1/4 full)5 teaspoons (Main Wash cup-fill to line above "Regular")8 teaspoons (Main Wash cup-completely full)Main Wash Cup-Completely Full (water softener recommended)
Quick RinseNo DetergentNo DetergentNo DetergentNo Detergent (water softener recommended)

*Note: For very hard water, a water softener is recommended. You may need to add extra detergent (1 teaspoon per grain above 12) directly to the tub bottom before starting the cycle.

Dishwasher Dispenser & Detergents (continued)

Rinse Aid

Rinse aid improves drying and reduces water spots. Water "sheets" off dishes instead of forming droplets.

The dispenser, located next to the detergent cup, automatically releases rinse aid during the last rinse. If spotting or poor drying occurs, increase rinse aid by rotating the dial to a higher number. The indicator shows when it's full (dark) or needs refilling (clear).

To add rinse aid: Turn dispenser cap 1/4 turn counterclockwise, lift, pour rinse aid to the fill level, and replace cap. Do not overfill, as this can cause oversudsing. Wipe up spills.

The dispenser holds enough for 35 to 140 washes.

Diagram Description: An illustration shows the rinse aid dispenser with labels for "Dispenser Opening", "Indicator", "RINSE AID", "FILL LEVEL", and "Adjustable setting", and "Dispenser Cap".

Factors Affecting Performance

Water Pressure

The hot water line must provide 20-120 psi. Low pressure may occur during laundry or showers; wait until water use is reduced.

Water Temperature

Hot water (at least 120°F / 49°C) is needed for best results.

Important: Before starting a cycle, run hot water through the faucet to clear cool water from the pipe.

Care and Cleaning

[!] WARNING: Burn Hazard. Allow heating element to cool before cleaning the interior. Failure to do so can result in burns.

Note: Hard water can cause lime deposit buildup. See "Removing Spots and Film" section for cleaning.

Overfill Protector: Located in the left front corner of the tub, it prevents overfilling. Clean occasionally with household cleaner containing vinegar or bleach. It should move up and down freely about one inch. If it doesn't move, lift and clean underneath.

Care of Drain Air Gap: If installed, ensure it is clean for proper draining. It's usually mounted on the countertop and inspected by removing the cover. This is not part of the dishwasher and not covered by warranty.

[!] CAUTION: Property Damage Hazard. Freezing temperatures can rupture water lines. Ensure all supply and circulating lines are protected.

Winterizing

If the dishwasher will be left in an unheated place, protect it from freezing. Have a qualified person perform the following:

To Disconnect Service:

  1. Turn off electrical power at the supply source (remove fuses or trip breaker).
  2. Shut off water supply.
  3. Place a pan under the inlet valve. Disconnect the water line and drain into the pan.
  4. Disconnect the drain line from the pump and drain into the pan.

Note: Refer to Installation Instructions for details.

To Restore Service:

  1. Reconnect water, drain, and electrical power supply.
  2. Turn on water and electrical power.
  3. Fill both detergent cups and run through a NORMAL cycle.
  4. Check connections for leaks.

Note: Refer to Installation Instructions for details.

Solutions to Common Dishwashing Problems

Review this list before calling for service.

Food Soils Left on Dishes

Dishes Not Dry

Dishware Chipped

Glassware/Flatware Spotted or Cloudy

Dishware Stained or Discolored

Etching

Dishwasher Won't Fill

Dishwasher Leaks

Normal Sounds You Will Hear

Water in Bottom of Tub

Water left after a cycle is not normal. The dishwasher may not be draining properly (See Dishwasher Does Not Drain Properly).

Vapor at Vent

Water vapor escaping from the vent during the drying cycle is normal.

Dishwasher Won't Run

Dishwasher Does Not Drain Properly

Detergent Left in Cups

Dishwasher Has an Odor

Stains on Tub Interior

Washing dishes with tomato-based soil can cause a pink/orange appearance. This is temporary and will fade. Pre-rinsing or using HEAT DRY OFF can reduce staining.

Removing Spots and Film

Hard water can cause lime deposit buildup. To remove buildup, spots, and film:

  1. Load clean dishes (no metal utensils or silverware).
  2. Do not add detergent.
  3. Turn dial to HEAVY WASH. Close and latch door to start.
  4. Allow to run for 25 minutes to reach the main wash portion.
  5. Unlatch and open door. Pour 2 cups of white vinegar into the bottom of the dishwasher.
  6. Close and latch door and allow the cycle to finish.

Note: If conditions persist, consider a home water softener.

Service and Support

For repair of major appliances in your home, no matter who made it or sold it, call 1-800-4-MY-HOME (1-800-469-4663) anytime, day or night (U.S.A. and Canada). Visit www.sears.com or www.sears.ca.

For repair of carry-in products (vacuums, lawn equipment, electronics), call 1-800-488-1222 anytime, day or night (U.S.A. only) for your nearest Sears Parts and Repair Center. Visit www.sears.com.

For replacement parts, accessories, and owner's manuals, call Sears PartsDirectSM at 1-800-366-PART (1-800-366-7278), 6 a.m.-11 p.m. CST, 7 days a week (U.S.A. only). Visit www.sears.com/partsdirect.

For Sears Service Agreement or Maintenance Agreement inquiries:

For service and parts in Spanish (U.S.A.): 1-888-SU-HOGARSM (1-888-784-6427).

For service in French (Canada): 1-877-LE-FOYERMC (1-800-533-6937). Visit www.sears.ca.

SEARS HomeCentral®

Trademarks and service marks belong to Sears, Roebuck and Co.

Part No. 154398701

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