Mcombo Lift Recliner Owner's Manual

I. SAFETY GUIDELINES

1. Mandatory

Read the safety and other instructions thoroughly before using your Mcombo® product. Failure to follow the guidelines, warnings in this manual, and those located on your product can result in personal injury or product damage and will void the product warranty. Keep this manual for future reference.

2. Danger ⚠️

• To prevent suffocation, keep plastic bags away from children.
• Do not allow children to play on or near the chair when in use. Serious injury or death could occur if a child is under the chair when the chair is in motion.
• Keep cords out of reach of small children, and do not use where it may be a trip hazard.
• Plug directly into a wall outlet. Do not use an extension cord or adapter.
• Avoid exposing the upholstered chair to burning cigarettes or cigars, open flames, and high temperatures.
• Do not use this product if it is wet, in water, around water, or any liquid.
• Always leave in an upright and closed position. Keep hands and feet clear of the mechanism and all moving parts. The footrest must be completely closed before getting in or out of the chair. Only the occupant should operate the chair.
• Before moving the product, disconnect the electrical plug from the wall outlet and secure the mechanism to prevent unexpected lifting and movement of the chair.

3. Warning ❗

• Weight Capacity: 320 lbs.
• Do not use outdoors. INDOOR USE ONLY.
• To avoid tip over, do not put your weight against the back of the chair.
• Do not stand, sit, or place extra weight on the arms, back, or open footrest.
• Do not use this product if it is damaged. Do not use attachments or substitute parts.
• Do not use this product if you have poor circulation, are mobility-impaired, or cannot sense heat, except as directed by your health care provider.
• Do not operate the unit until the backrest is installed and locked.
• Do not attempt to disassemble or repair the actuator or pump; no serviceable parts are inside.
• Do not allow the electrical cord to be pinched between moving parts or between the frame and the floor. Do not place the cord under carpet or in a location where it could become worn.
• Do not use a pillow, blanket, or other cover between the occupant and the chair surface when heat is engaged.
• Do not attempt to disconnect the power plug by pulling the power cord. Always hold the power plug and pull it out.
• Closely supervise children and disabled persons using this product.
• To reduce the risk of head entrapment and other injuries, keep children and pets away from openings and moving parts in and around furniture.
• Unplug power cords from the outlet before relocating or troubleshooting.
• This product has many moving parts; serious injury can occur if not used properly. Keep hands, fingers, and body parts away from the mechanism.
• To exit the unit safely and prevent a tripping hazard, bring the backrest upright and close the footrest.
• Place tables and area rugs at a distance to allow the footrest to fully extend without rubbing or interference.
• Check the condition of the power supplies, electrical cords, plugs, and connectors often. Keep the power supplies and electrical cords away from heat sources. Never operate the unit with a damaged power supply, electrical cord, plug, or connector.
• This product is not intended for use as a health care device. Some medications and physical limitations may impair your ability to operate this product in a safe manner. Consult your physician if you are taking prescribed or over-the-counter medication, or if you have physical limitations.
• Do not charge your device into the USB charge ports for over 24 hours.
• Do not charge any devices over 5V/2A with the USB charge ports.
• Do not overlay the USB charge ports with other heat-dissipating electronic products. This may prevent heat dissipation and cause overheating or melting.
• Users of medical devices should contact their health care provider before using this product.
• Unplug the power cord immediately if you detect strange odors or fumes coming from the chair. Contact your Mcombo Customer Support.
• Burns may result from improper use and care of internal heating parts. To avoid risk of burns, do not use pins, do not allow the heating pad area to become wet, and do not remove the upholstery cover.
• The chair is intended for a single occupant, not exceeding 320 pounds. Do not operate the chair with more than one occupant in or on any part of the chair.
• If you give this product to someone else, you must include this owner's manual.

II. ASSEMBLY INSTRUCTIONS

Notice ?

• Please read these instructions thoroughly before using.
• Do not plug the power supply in until assembly is complete.
• Choose a location for the lift chair that is close to an electrical outlet (1 power outlet required).

1. Product Parameters

4. Symbols Information

The symbols below represent labels used on the product to identify warnings, mandatory actions, and prohibited actions. It is especially important for you to read and understand these symbols completely. Do not remove these labels from your product. Please note that not all the symbols may be used on your chair.

5. Disclaimer

Make sure you read and understand this manual completely before using your Mcombo Product. We are not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the Mcombo Product. We specifically disclaim responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances.

2. Part List

Notice: Use Mcombo parts only for all replacements.

Box 1 of 2

• A: Base x 1
• C1: Right Armrest with USB x 1

Box 2 of 2

• B: Backrest x 1
• C2: Left Armrest x 1
• D: Lift Remote x 1
• E: Power Cord x 1
• F: Rack circular gasket x 2 (Spare parts)
• G: Anti-back-tipping x 2

3. Assembly Steps

Step1 - Armrest Assembly

1. Ensure the armrest which has the USB charge port is located on the right of the base.

2. Slide the left and right armrests into the brackets of the base.

3. Press each armrest down as far as it will go.

NOTE: Ensure the two connections on each armrest are both inserted into the seat tightly.

Step2 - Backrest Assembly

1. Align the brackets of the backrest at the clips of the seat-back.

2. Push the brackets into the seat-back tightly. Listen for a "click" sound on each side to ensure the backrest is locked in properly.

NOTE: Pull up the backrest to check if it is locked in place.

Step3 - Lift Connections

1. Connect the chairs according to the following wiring diagram.

2. Attach the chair-back to the velcro on the bottom of the chair base.

Step4 - Anti-back-tipping Part Assembly

1. Place the Anti-back-tipping parts (G) near the bottom of the base.

2. Align the screws with the holes then tighten the wing screws.

Step5 - Final Check

1. Make sure both metal brackets on each armrest are mounted on the base. (There are two metal brackets on each side of the base; it looks like assembly is finished when you insert the armrest into only one bracket instead of two, however all pressure will apply to one bracket, which is one likely reason that the armrest falls apart from the seat.)

2. Make sure the backrest inserts are locked to the base. (Pull up the backrest to check if it is locked in place.)

3. Make sure all wires are connected tightly.

4. Make sure all wires are not placed on the bottom of the rack and will not be pressed by the frame. (If the wire is pressed by the frame, the wire will be broken by the frame and the chair will stop working.)

5. Make sure the anti-tilt fitting screws are tightened.

III. OPERATING INSTRUCTIONS

1. Operation Precautions

• Do not use an extension cord.
• Do not exceed the recommended weight limit.
• Do not use attachments not recommended by the manufacturer.
• Do not use outdoors. INDOOR USE ONLY.
• Stay away the backrest from the wall at least 23.5 inches before using.
• Use this lift only for its intended use as described in the operating manual.
• Keep dry. Do not operate in a wet or moist environment.
• Keep all cords away from heated surfaces and pinch points.
• Ensure the hand control is out of the way before sitting in the chair.
• Always leave the lift chair in an upright and closed position when not in use.
• Periodically check the hand control and all power cords for visible damage.
• Do not use the footrest as a seat, or for purposes outside its intended use.
• Do not lean or apply downward force to the chair-back while in a recline position.

NOTE: If you discover a problem at any point during the setup and positioning of your lift chair, stop and contact the Mcombo Customer Support immediately. To avoid personal injury and/or product damage, do not plug the unit into the electrical outlet until the problem is corrected and do not attempt to fix electrical problems by yourself.

2. Lift Operation Instruction

Use the hand control to operate the lift chair functions:

• POWER HEADREST (BACK): Press and hold the button to move the power headrest to the original position.
• POWER HEADREST (TILT): Press and hold the button to tilt the power headrest to a comfortable position.
• LIFT UP: Press and hold the UP button to raise the chair to the full-lift position.
• LEAN BACK: Press and hold the DOWN button to raise the footrest.
• BACKREST (UP): Press and hold the button to tilt the power backrest to a comfortable position.
• BACKREST (DOWN): Press and hold the button to move the power backrest to the original position.

NOTE: Do Not Lift chair until the backrest is in the upright position.

IV. CARE AND MAINTENANCE

Your Mcombo product will provide years of superior performance and satisfaction with regular care and maintenance. To maintain the finish quality of your "assistant", please follow the guidelines and cleaning procedures provided below.

Notice ?

• Do not place your chair in direct sunlight, as sunlight causes fading.
• Do not smoke cigarettes while sitting in or using your chair.
• Avoid extreme changes in temperature by arranging the chair away from radiators, heat, and air vents.
• Do not use solvent-type cleaners to spot clean.
• Do not saturate fabric.
• Please be careful that pet scratches may cause fabric or leather to break.

1. Fabric Care

• Inspect the fabric on a regular basis for any pulls, tears, or gaps.
• Frequent vacuuming or light brushing with a nonmetallic, stiff bristle brush to remove dust and grime is recommended.
• When liquid spills onto the fabric, please immediately wipe off liquid spills with a dry or lightly dampened clean white cloth, sponge, or paper towel.

2. Faux Leather Care

• Wipe leather down regularly with a clean, dry microfiber cloth.
• For more stubborn dust, dampen the cloth with distilled water. Make sure that the cloth is not soaking wet. Never let water soak into leather.
• Always be sure to use a soft cloth and never use an abrasive brush or scrubber, as this can scratch and damage the leather.

3. Electronics Care

• Inspect all wiring harnesses to make sure they are not damaged or stuck under the chair.
• Keep all electronics free from moisture and temperature extremes.
• Check electrical components frequently for signs of corrosion and replace as necessary.
• Contact Mcombo Customer Support if damage is present; do not fix it by yourself.

4. Disposal & Recycling

Your power recliner sofa must be disposed of according to applicable local and national statutory disposal regulations. Contact your local waste disposal agency for information on proper disposal of recliner sofa packaging, metal/wood frame components, fabric, and electronic components.

V. TROUBLESHOOTING

The following troubleshooting FAQs should summarize what you need to know about your power recliner sofa. If at any time you do not feel comfortable performing the troubleshooting steps listed in this manual, please contact Mcombo Customer Support for service.

NOTE: If the lift recliner still does not operate properly, please contact the Mcombo® Customer Support for help and never attempt to make any repairs or adjustments yourself.

VI. DISASSEMBLY INSTRUCTION

Notice ?

• Ensure the chair is in seated position and its footrest returns to the original position.
• Please unplug the power cord before disassembling.
• Please refer to the installation steps from back to front and disassemble the chair in reverse order.

Step1 - Disconnect all Connections

Please disconnect all connections on the chair base and backrest before disassembling.

Step2 - Disassemble Backrest

1. Pushing the metal ears of the backrest inserts outward (Refer to arrow direction).

2. After unlocking the metal lugs on both sides of the backrest, hold the bottom part of the backrest marked in the picture below and pull it vertically upward.

Step3 - Disassemble Armrests

NOTE:

• Need to remove the backrest first.
• It is best to remove the armrest by two people.
• When lifting the armrest, be sure to hold the bottom of the armrest to avoid damaging the armrest bag and cup holder.

1. Use your knees to find a support point on the seat and press on the base with your own strength.

2. Hold the two marked positions at the bottom of the armrest and lift the armrest vertically upward. (Refer to arrow direction and the circular marking area.)

VII. WARRANTY

Notice ?

• For products beyond the limited manufacturer warranty period and scope, Mcombo® can also provide replacement service, but a basic charge will be charged according to the circumstances.
• The warranty only applies to Mcombo® products and does not include any accessories or enhancements.
• Warranties are only valid in the 48 contiguous United States and are contingent upon the consumer operating the product according to the corresponding instruction manual.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

All warranties begin on the date of delivery.

All warranties are to the original purchaser from MCOMBO® ONLY.

• MCOMBO® will replace the defective parts or send replacement product provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer, for example, damaged wire arising in consequence of negligence or improper operation.
• Exclusions also include components with damage caused by:
  • Contamination
  • Abuse, misuse, accident, or negligence
  • Commercial use, or use other than normal
  • Improper operation, maintenance, or storage

NOTE: MCOMBO® will pay standard shipping rates on all warranted parts for the first year. We can also sell you replacement parts for a discount price when your product is out of warranty policy.

VIII. RETURN/ REPLACEMENT POLICY

Notice ?

Why don't we recommend returning the item by yourself?

• Huge cost - UPS/FedEx oversize fee.
• Need you to take the box to UPS/FedEx facility.

Return/ Replacement Policy

MCOMBO®

You have 30 days from the date of purchase to return any item purchased from our store. Please securely pack the item in its original packaging, including any accessories or manuals that came with the product. To initiate a return, please contact our customer service team at sales@mcombo.com / 323-597-1109 for any help.

Return Conditions

We accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included. Refunds will be issued in the original form of payment for the price of the item, including taxes.

NOTE:

• Please keep the original packaging in case the product needs to be returned. If the original packaging is not available, the newly found packaging needs to meet the following size standard: UPS/FedEx packaging size standard: (width + height) * 2 + length < 128 inch.
• Please disassemble the product before you return it, otherwise there will be a huge cost as oversized, and it could even exceed your order amount.
• Please do not purchase return labels for a damaged/defective product by yourself.
• If you have any problem to return the product, please contact us immediately, we will do our best to help you with a reasonable solution.

IX. MCOMBO CUSTOMER SUPPORT

If for any reason, we have fallen short of your expectations, or if you have any questions and suggestions, please refer to the following contact information. We will do our best to work with you to make sure you are entirely satisfied.

• Email: sales@mcombo.com (Respond within 24 hours)
• Phone: 1-323-597-1109 (8:00 a.m. - 4:00 p.m. (Monday - Friday) TIME ZONE: PST)

Lift Motor Replacement:

NOTE:

1. Take an original bottom picture for reference before disassembling.
2. The disassembled small parts need to be put away to prevent falling into the rack.

Step1 - Turn the Chair to the Left

First, turn the chair to the left. The right armrest is upward. Be careful not to break the wire of the USB charge ports.

Step2 - Remove Bolts

1. The original position of the paper clip.

2. Twist the paper clip.

3. Pull out the paper clip.

4. Pull out the bolt.

Step3 - Remove Old Lift Motor

Repeat "Step 2" with the other end of the lift motor.

Step4 - Replace the New Lift Motor

Replace the new lift motor.

NOTE: Please note that the motor of the lift motor is facing ground; be careful not to install it backwards, otherwise the lift motor will break.

Step5 - Install Bolts

Insert bolts and paper clips at both ends of the lift motor.

Step6 - Final Check

Check & Confirm

1. Make sure bolts and paper clips are fully inserted.
2. Make sure the lift motor is installed in the correct direction.
3. Make sure the wires are not crushed by the seat frame.