PUR Whole Home Ultraviolet Water Disinfection System

Owner's Manual

Product Overview

The PUR® Ultraviolet (UV) Water Disinfection System is engineered to rigid standards and has undergone quality inspection. This manual provides a detailed explanation of the system and its components. For optimal performance, all replacement components should be purchased directly from an authorized dealer or online at www.ghpgroupinc.com. Using components from other sources may void the warranty and reduce system capacity.

Key Components:

WARNING: Lamps must be replaced after 12 months of operation for effective water disinfection. Clean the Quartz Sleeve frequently for optimal performance.

A minimum 5 µ nominal pre-filter is recommended upstream of the UV system. Particulate matter in the water can reduce disinfection capacity. Filtration systems are sold separately.

Tools Required for Installation

Safety Goggles, Adjustable Wrench, Pliers, Phillips Screwdriver, Utility Knife, Measuring Tape, Drill and Bits

About Your System: Specifications

Model Number PUV15S PUV25S PUV15H PUV25H
Flow Rate GPM US (LPM) 7.4 (28.2) 12.3 (46.6) 15.5 (58.7) 25.6 (96.9)
Controller Dimensions 8" x 2" x 3" (20.3cm x 5.1cm x 7.6cm)
Chamber Diameter 3.5" (8.9 cm)
Chamber Length 18.5" (47 cm) 28" (71.1 cm) 18.5" (47 cm) 28" (71.1 cm)
I/O Port Size 3/4" FNPT - 1.0" MNPT
System Operating Pressure 15-125psi (103-862kPa)
Voltage 100-240, 50/60Hz
Power Consumption (W) 21 35 46 67
Lamp Watts (W) 17 30 40 60
Chamber Material 304SS

* NSF/ANSI 55 class B maximum rated flow. System tested and certified by NSF International against NSF/ANSI Standard 55 and CSA B483.1 for disinfection performance, class B.

Conditions for Operation

Water quality impacts UV system performance. Recommended influent water quality levels for pre-treatment:

If using untreated surface or groundwater, confirm suitability with the local health agency. If test results exceed these levels or do not meet drinking water standards, additional pre-treatment is required. Non-municipal water should be tested regularly.

Installation Instructions

Accessibility, Orientation & Fittings

Install the UV system in a location allowing ample space for accessing and removing the lamp and quartz sleeve. A minimum clearance equivalent to the chamber length plus 6-12" (15-30cm) is recommended. Ensure no combustible items are near the system, as it generates heat. Maintain at least 6" (15 cm) of clear wall space on all sides for cooling. Mount electronic controllers in dry areas, away from condensation.

Optional Bypass Line and Drain Valve

A bypass assembly is recommended for easier maintenance. If using untreated water, do not use the bypass line to prevent contamination. For treated municipal water, a bypass allows uninterrupted supply during system maintenance. A drain valve is optional but useful for draining the system before service.

Horizontal Installation: Shows a typical setup with optional bypass valves, sediment filter, and carbon filter.

Vertical Installation: PUR® UV systems can be installed vertically with the outlet port at the top to eliminate trapped air. Ensure the controller is dry and use drip loops to prevent moisture. Remove protective caps from inlet and outlet ports before installation.

System Installation

WARNING: Handle UV lamps and quartz sleeves with soft gloves or a cloth to prevent oil deposits, which can cause hot spots and premature lamp failure. Do not touch the glass surface of the UV lamp with fingers.

  1. Determine a suitable location and ensure correct orientation for mounting. Minimum clearance should be double the unit length for lamp and sleeve removal.
  2. Attach the mounting clamp to the installation structure using appropriate screws.
  3. Position the UV reactor chamber in the clamp and secure it.
  4. Install all inlet/outlet plumbing, including pre-filtration and valves.
  5. NOTE: Use the included flow restrictor to control water flow through the UV chamber. It threads onto inlet or outlet ports using Teflon sealing tape. A manual shut-off valve at the inlet is recommended. Water flows in the direction indicated on the flow restrictor label.
  6. Mount the Electronic Controller in a dry location near the UV chamber. Use drip loops for the power cord and lamp harness to prevent moisture ingress.
  7. Ensure the quartz sleeve is intact, and the o-ring, VuCap®, retaining ring, and retaining nut are properly positioned and tightened (do not overtighten).
  8. Connect the four pins of the UV lamp to the UV lamp plug on the Controller.
  9. Insert the UV lamp into the quartz sleeve and secure the VuCap® protective cover.
  10. Slowly open supply valves before and after the UV system, checking for leaks.
  11. Connect the Electronic Controller to the power outlet. Verify the green power LED is illuminated and the controller display shows remaining lamp life. The UV lamp glow should be visible through the VuCap® in low light conditions.

Your UV disinfection system is now ready for use. For seasonal use, disconnect the system from power and drain all water. Disinfect household plumbing before re-connecting.

In-House Water Distribution System Disinfection

This procedure is recommended for whole-house treatment applications. For systems on municipal water, disinfection is at the user's discretion. Ensure the UV system remains on during the process.

  1. Familiarize yourself with system shut-off valves to isolate the UV system.
  2. Shut off the main water supply before filter housings and depressurize household lines.
  3. Close valves to isolate UV pre-filters. Remove the filter cartridge closest to the UV system. Fill the sump with 1-2 cups of household chlorine bleach (5.25%).
  4. Re-install the sump (without filter) and slowly re-pressurize the system. Open each faucet and run cold water until chlorine is detected. Repeat for all faucets, including hot water, exterior faucets, shower heads, and dishwasher/washing machine lines.
  5. Allow the solution to remain in the lines for at least 30 minutes.
  6. Re-install the pre-filter cartridge and flush each water line until no chlorine odor is detected.

CRITICAL: Ensure the water distribution system is completely flushed of residual chlorine. Use EXTREME CAUTION as chlorine levels are 25-50 times higher than municipal water. Proper flushing procedures must be followed.

NOTE: Adding chlorine solution to a hot water heater used with untreated hard water or water with high iron/manganese may cause oxidation. Flush the hot water tank thoroughly if this is a concern.

Operation & Maintenance

The UV system should remain on continuously for water system protection. The green controller power LED indicates normal operation, and the display shows days until lamp replacement. Condensation on the chamber in humid conditions is normal; prevent it from dripping onto the controller. Key maintenance includes UV lamp replacement and quartz sleeve cleaning/replacement. Other repairs should be done by a licensed plumber/service technician.

WARNING: Only accredited service technicians should attempt system maintenance.

Lamp Installation and Replacement

WARNING: The lamp gets hot and can cause burns. Disconnect power and allow the lamp to cool for at least 5 minutes before removal. Never operate the UV lamp outside the chamber. The UV lamp emits powerful UV light that can cause permanent skin and eye damage. Never look directly at the lamp when the unit is on. Handle the lamp only by its ends. Do not touch the glass surface with fingers. Clean with a lint-free cloth and isopropyl alcohol if soiled.

The system has a visual/audible lamp failure indicator (red LED flashes, beeping sound). If a lamp fails, the countdown timer stops. If using non-municipal water, stop using water for potable applications until the lamp is replaced and lines are disinfected.

The UV lamp has an approximate life of one year (9000 hours). While it may continue to operate, UV output decreases significantly after 9000 hours, potentially compromising disinfection. The built-in 365-day countdown timer alerts you to replacement. An intermittent alarm (A3) sounds when the timer reaches zero. The alarm can be silenced for 7 days at a time, up to four times (28 days total), to allow time for replacement.

Replacement UV lamps and quartz sleeves are available from authorized dealers. Use only PUR® approved parts.

Model Number Controller Lamp/Sleeve Combo
PUV15S BA-40S PUVLQS17S
PUV25S BA-40S PUVLQS30S
PUV15H BA-95H PUVLQS40H
PUV25H BA-95H PUVLQS60H

Steps for Lamp Replacement:

  1. Depressurize the UV chamber by turning off the inlet water supply and opening a downstream valve. Close the outlet valve.
  2. Unplug the Controller.
  3. Allow the lamp to cool for at least 5 minutes.
  4. Remove the VuCap® and disconnect the UV lamp from the connector harness.
  5. Carefully remove the UV lamp from the quartz sleeve by rotating it. Hold by the ceramic ends only.
  6. Insert the new UV lamp into the quartz sleeve and attach the connector harness.
  7. Re-pressurize the system by slowly opening the inlet water valve. Check for leaks.
  8. Plug in the Controller. Verify the green power LED is illuminated, the red lamp failure LED is off, and no audible alarm is active.
  9. The display shows remaining lamp life. If a new lamp was installed, press and hold the controller button for 10 seconds to reset the timer.
  10. Allow the UV lamp to warm up for at least 2 minutes before flushing water through the chamber.

Quartz Sleeve Installation and Replacement

Mineral deposits or sediment on the quartz sleeve reduce UV light transmission. Proper pre-filtration maintenance minimizes buildup. The quartz sleeve can be cleaned with a non-abrasive, acidic scale remover and a lint-free cloth. Cleaning frequency depends on water quality and pre-filtration. Ensure all cleaning solution is removed before reinstallation. Avoid contact with the interior surface of the sleeve.

Steps for Quartz Sleeve Replacement:

  1. Depressurize the UV chamber, close the outlet valve.
  2. Unplug the Controller.
  3. Allow the lamp to cool for at least 5 minutes.
  4. Remove the VuCap® and disconnect the UV lamp harness.
  5. Carefully remove the UV lamp from the quartz sleeve.
  6. Drain the UV chamber.
  7. Remove the retaining nut securing the quartz sleeve.
  8. Remove the quartz sleeve sealing O-ring.
  9. Remove and clean the quartz sleeve as instructed. Quartz sleeves should be replaced every 3 years for optimal performance.
  10. Insert the quartz sleeve into the UV chamber.
  11. Insert the UV lamp into the quartz sleeve and attach the connector.
  12. Slowly refill the UV chamber by opening the water supply.
  13. Check for leaks.
  14. Apply power to the UV system. Verify the green LED indicator is on and the display is operational.

Troubleshooting Guide

Problem Possible Cause Solution
Warm water output Water sitting in UV reaction chamber and heating up due to infrequent use Run tap for a short period of time.
Unit leaking water Misaligned or cross-threaded connections on inlet/outlet ports Reinstall to ensure a solid connection with ports. Inlet/outlet threads on UV chamber are NPT type and require thread sealant.
Excessive water pressure Install pressure regulator ahead of system.
Water hammer* causing pressure spikes Install a water hammer arrestor in system.
Improperly sealed quartz sleeve o-ring Re-align, apply o-ring grease and re-tighten retaining nut.
No power to UV lamp when system is plugged in GFCI wall socket is tripped Reset, following manufacturer's instructions provided with the outlet. Check socket with other appliances.
System has power but UV lamp is not coming on (visible/audible alarm activated) Lamp not installed correctly Ensure UV chamber is grounded. Ensure all electrical ports/connections are dry. Ensure lamp is installed correctly with electrical fitting (must be snug).
Lamp failure Replace UV lamp.
System is vibrating Not mounted securely Secure fasteners.
Water hammer* causing vibrations Install a water hammer arrestor in system.
Excessive heat generated Not being allowed sufficient space for cooling Clear space for cooling (min. 6-12" / 15-30 cm clearance around unit).
Operated in an excessive ambient temperature Unplug unit until temperature is within ambient operating conditions.
Water temperature is too high Ensure treatment is on cold water side only (prior to heating of water).

*Water hammer: Sudden closure of a control valve or stopping of a pump produces excessive pressure surges in a pipeline. These pressure surges can cause significant damage to equipment and/or appliances directly attached to the water line. Water hammer is usually noted due to the characteristic banging sounds when valves on the line are suddenly closed. Water hammer conditions must be immediately remedied, and damage to systems as a result of this condition are not covered under warranty.

For service or questions, contact Customer Service at: 1-877-447-4768 or customerservice@ghpgroupinc.com

Manufactured and warranted by GHP Group Inc.

NSF Data Tags

Attach the following Class B tag to the UV system.

Class B System: Conforms to NSF/ANSI Standard 55 and CSA B483.1 for supplemental bactericidal treatment of public drinking water. Designed to reduce normally occurring non-pathogenic nuisance microorganisms. Not intended for contaminated water.

Install and operate in an environment where air and water temperatures are between 36°F (2°C) and 104°F (40°C). Refer to manual for use conditions. Lamp replacement annually (9000 Hrs.). Electronic Controller has a 365-day countdown timer.

Warranty

Limited Warranty: One (1) year from the date of retail sale against defects in material and workmanship. GHP Group, Inc. will provide replacement parts or replace the unit if returned to the retailer within one year of purchase. Shipping and labor costs are the responsibility of the purchaser.

Owner's Duties: Install and operate according to written instructions. Maintain the unit as instructed. Keep proof of purchase (bill of sale, canceled check, payment record) to verify warranty period. Keep original carton for warranty returns.

What is Not Covered: Misuse, improper installation, use contrary to manual/safety guidelines, use with microbiologically unsafe water, lack of normal maintenance, use of non-OEM parts, damage in transit.

Disclaimer: This limited warranty is in lieu of all other warranties, express or implied, including merchantability and fitness for a particular purpose. GHP Group, Inc. is not liable for incidental or consequential damages.

Claims Handling: Contact your retailer. If unresolved, contact Customer Service with system model, problem, and proof of purchase. Do not return the unit without authorization.

Product Registration: Register at ghpgroupinc.com/product-registration.html within 14 days of purchase.

Warning: This product may expose you to chemicals known to the State of California to cause cancer (DINP) or reproductive harm (Mercury Compounds). Visit www.p65Warnings.ca.gov for more information.

Mercury Exposure: Possible exposure to mercury if the UV lamp breaks. No known health hazards from mercury in an intact UV lamp. Wash hands after handling the power cord.

Models: PUV15S, PUV25S, PUV15H, PUV25H, 1657504

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