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VusionGroup Electronic Shelf Labels (ESL) Integration with Meraki MRs

An overview of integrating VusionGroup's Electronic Shelf Labels with Cisco Meraki's MR access points to enhance retail operations.

Overview

Electronic Shelf Labels (ESL) offer digital product pricing and information, providing advantages over traditional paper tags. These benefits include instant pricing accuracy, improved operational efficiency by reducing manual labor and waste, and an enhanced customer experience through readily available product information.

Meraki MR access points can function as ESL "gateways," simplifying deployment by unifying wireless and ESL infrastructure, eliminating the need for separate ESL gateways and associated cabling, power, and maintenance.

Key Concepts & Architecture

V:Cloud: The VusionGroup dashboard used for managing ESLs, monitoring MR status as gateways, and updating prices.
Meraki Dashboard: The web interface for managing Meraki network devices.
Architecture: Meraki's solution offers a unified infrastructure, contrasting with traditional methods requiring parallel ESL and wireless networks.

Supported Models & Prerequisites

The integration supports specific Meraki MR access point models. Key prerequisites include access to VusionGroup's V:Cloud and ESL tags, along with ensuring Meraki MR firmware is updated to version 28.1 or higher. Enabling ESL functionality may affect other IoT radio features like Bluetooth.

Configuration & Coexistence

ESL integration is enabled via the Meraki dashboard under Wireless > Configure > IoT radio settings. Users can select supported MRs and assign ESL channels. Meraki MRs utilize a proprietary protocol for ESL communication, operating on the 2.4GHz band. Careful channel planning is recommended to prevent interference with Wi-Fi, especially for Wi-Fi 5 Wave 2 APs.

Troubleshooting

Common issues addressed include MR access points not appearing in V:Cloud, ESL tags not coming online, or price updates failing. Solutions often involve verifying network connectivity, checking DNS settings, ensuring correct ESL channel assignments, and contacting Meraki or VusionGroup support when necessary.

Resources

For detailed API information and endpoints, refer to the VusionGroup API documentation at: https://api-portalus.vusion.io/

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