Meraki Espresso Machine Product Manual

1. Model and Main Specifications

Manual for the following model: Meraki Espresso Machine

The Meraki Espresso Machine is a state-of-the-art appliance designed for brewing high-quality espresso. The machine features a sleek design and advanced functionality.

The machine includes a bean hopper, grinder, brew group, steam wand, and a drip tray. The user interface is managed via a touch screen.

2. Safety Notes

Manual for the following model: Meraki Espresso Machine

Warning burn/scald risk

1. Group head: Do not touch to avoid burns. The group head can become very hot during operation.

2. Steam wand and nozzle: The thicker end of the steam wand and steam nozzle part can also cause burns. Do not touch to avoid burns.

Warning: heating surface

The brew module and steam module surfaces can reach temperatures between 45-65°C (113-149°F) during normal operation. Prolonged contact can cause low-temperature burns, so avoid extended touching.

General Use Warning

1. Please read all instructions in this manual before use.
2. Children should be closely supervised when using the espresso machine or when it is in their presence.
3. Keep this machine and its power cord out of the reach of children under 8 years old.
4. Persons with physical, sensory, or mental impairments or those lacking experience or knowledge (including children over 8 years old) should only use, clean, and maintain this coffee machine under supervision.

Warning for using espresso machine

1. The espresso machine is designed for indoor use only; do not use outdoors.
2. This espresso machine is intended for household and similar applications such as staff kitchen areas, offices, working environments, farm houses, hotels, motels, and bed and breakfast environments.
3. This espresso machine is not designed for use in built-in cabinets.
4. To prevent cracking or leakage, do not store or install the espresso machine in a location where the ambient temperature may cause the water in the boiler or waterway to freeze.
5. This espresso machine should not be immersed in water or cleaned by spraying.
6. This product is an electrical appliance. To avoid fire, electric shock, or personal injury, do not immerse the power cord, power plug, or live parts in any liquid.
7. When the coffee machine is not in use for a long time, unplug it from the socket.
8. Before moving or carrying the coffee machine, ensure it has cooled down completely.
9. Do not hang the power cord over the edge of a table or counter, or let it touch hot surfaces.
10. If the power cord or plug is damaged, or if the espresso machine malfunctions or sustains any form of damage, immediately disconnect the power and do not operate the machine. Take it to the nearest authorized service center for inspection and repair.
11. The manufacturer is not responsible for any liability claims arising from failure to complete grounding or improper connection of electronic components in accordance with current local, national, and international regulations and electrical codes.
12. Using accessories not recommended by the manufacturer may result in fire, electric shock, or personal injury.
13. Modifications to the equipment are prohibited. The manufacturer assumes no responsibility for any damage to property, animals, or persons caused by changes in the technical and visual appearance, performance, and characteristics of the coffee machine or any alteration of its components.

The following conditions will void the warranty:

1. Use of non-original parts or accessories.
2. Modification of the power cord.
3. Modification of functional components.

3. Features Overview

Manual for the following model: Meraki Espresso Machine

Power Supply and User Interaction

A.1 Power Cord: After connecting the power cord, the espresso machine will start.

A.2 Power Button: When powered on, press briefly once to turn off. When powered off, press and hold for 2 seconds to turn on. To comply with regulations and conserve energy, the device automatically shuts down after 30 minutes of inactivity.

A.3 Touch screen: Displays interactive content and production parameters.

Water Category

B.1 Water tank: The water tank holds 2000ml. Fill it to the max line the first time.

B.2 Drip Tray: The drip tray holds 650ml. Clean it promptly when the float rises. Empty it after each use to prevent odors.

B.3 Over pressure valve: The over pressure valve maintains pressure balance inside the machine. It discharges excess pressure during high-pressure extraction or steam flow, ensuring safe operation. Hot water or steam may flow or spray out during pressure release, so please ensure the drip tray is properly positioned.

Grind (C)

C.1 Bean Hopper: The bean hopper holds up to 120g of coffee beans for grinding.

C.2 Grind size select lever: The grind size select lever is used to adjust the particle size of coffee grinds, ensuring compatibility with different types of coffee beans.

C.3 Dosing outlet: The dosing channel outlet is located after where the ground coffee is produced by the burr, equipped with an anti-static function.

C.4 Dosing Cup: The dosing cup holds fallen coffee grinds and transfers them to the portafilter.

C.5 Grinder weighing scale: The grinder weighing scale measures the weight of coffee grinds. Keep its surface clean and tidy to ensure precision and accuracy.

Brew (D)

D.1 CoffeeSense™ sensor: CoffeeSense™ is Meraki's exclusive coffee formula system. It detects CoffeeSense™-enabled bean packaging to access specific brewing recipes.

D.3 Brew paddle: The group head is used to extract coffee. Once extraction is activated, hot water for extraction pressures through it.

D.2 Brew lever: Pulling the lever fully counterclockwise enables manual brew, while the opposite direction disables it.

D.4 Portafilter: The portafilter holds coffee grounds, essential for brewing. Secure the portafilter to the brewing head, align the dot mark with the unlock mark, and rotate counterclockwise to lock it in place at the logo.

D.5 Brew weighing scale: The brew weighing scale measures the weight of the espresso. Keep its surface clean and tidy to ensure precision and accuracy.

Steam (E)

E.1 Steam Wand: The steam wand is used to create milk froth or heat milk.

E.2 Steam level: Turning the level fully counterclockwise enables manual steam, while the opposite direction disables it.

E.3 Milk temperature Sensor: The steam wand has a milk temperature sensor that continuously monitors milk readiness during steaming.

4. User Interface

Manual for the following model: Meraki Espresso Machine

Homepage & Operations

The Meraki Espresso Machine features an intuitive touch screen interface. Users can interact with the machine through various gestures:

• Touch icon: Tap an icon to enter its respective feature or setting.
• Swipe left to right: Returns the user to the homepage.
• Swipe top to bottom: Opens the quick menu.

When CoffeeSense™ is activated, users can swipe bottom to top to view the CoffeeSense™ flavor card, which provides details about the coffee beans being used.

CoffeeSense™

With CoffeeSense™ technology, the coffee-making experience is significantly enhanced. Users can purchase coffee beans with CoffeeSense™ technology from local coffee roasters partnered with Meraki. After scanning the Coffee Sense beans packaging, the following content will be displayed on the screen:

• Flavor card: Displays detailed information about the coffee bean, including origin, roast level, aroma, and flavor notes.
• Homepage background: Customizes the machine's display.
• Recommended powder weight: Suggests the optimal amount of coffee grounds for brewing.
• Recommended coffee grind: Provides guidance on the ideal grind size.
• Recommended brew temp: Offers the recommended brewing temperature.

The recommended parameters are for reference only and not mandatory. They are tested and recorded by partner roasters to reduce excessive waste and unnecessary adjustments when using new coffee beans for the first time, enhancing the initial extraction experience.

Users can access the quick menu to clear coffee recipe settings and restore defaults.

Grind

Grind Adjustment

Users can adjust the grind size by sliding the lever on the grinder. The Grind page will display grind size information. If CoffeeSense™ is available, a recommended grind size range will be indicated.

Auto Grind

To start grinding, touch the 'Grind' button. Users can change the grind weight by touching the number in the middle. When grinding finishes, touch the '+' button to activate the grinder for additional grinds, or touch the 'stop' button to halt the process.

Manual Grind

Users can switch between grind modes by touching the mode title or swiping up from the middle section. Double-tap the weight number to reset the grind scale. Touch the 'Grind' button to start grinding.

Brew

Users can enter smart brew mode by clicking the 'Play' button. Manual brew can be started by sliding the brew paddle. The interface allows users to set the smart brew volume by clicking the middle of the number and change the brew temperature by clicking the temperature button at the top.

Steam

Users can enter smart steam mode by clicking the 'start' button. The interface allows users to set the target milk temperature by clicking the middle of the number and change the steam power (level) by clicking the steam level button at the top. After steaming, users can click the clean button on the left to activate the steam for 5 seconds to clean the steam line.

Quick menu

The quick menu provides access to various functions:

• Cleaning mode ?
• Erasing the Coffee Sense Settings
• Scale ⚖️
• Wi-Fi ?
• Preheat Timer ⏰
• Hot water ?
• Setting Page ⚙️

Setting Page

The Setting Page includes the following options:

1. Wi-Fi Settings ?
2. Date & Time ?
3. Temperature Unit ?️
4. Sound Volume ?
5. Brightness ?
6. Language ?
7. Factory Reset ?
8. About ℹ️

To perform a software update, go to the 'About' page, scroll to the bottom, and click on 'Software Update'. During the software update process, do not disconnect the power supply to prevent system damage.

5. Product Cleaning Instructions

Manual for the following model: Meraki Espresso Machine

Grind Cleaning

Coffee grounds can accumulate between the grinder's burrs and in its gaps. Regular cleaning is necessary to maintain precision and ensure the proper functioning of the anti-static module. If using oily coffee beans, large clumps may form.

Cleaning cycle

Clean once every 1-3 weeks (approximately every 500g-1500g of coffee beans used). If using dark roast or very dark roast coffee beans, the cleaning interval should be shortened appropriately.

Warning

• Do not immerse the disassembled parts of the grinder in any liquid.
• Do not use any liquids or wet cloths, brushes, etc., for wiping.
• Do not use metal brushes to clean the grinder.

*Because of the above scenarios, if the grinder is damaged or injured, or if personal injury occurs, the manufacturer will not be responsible and will consider it as intentional damage to the equipment by the user.

Cleaning Steps

1. Remove the bean hopper and store the remaining coffee beans properly.
2. Replace the bean hopper and start the grinder to clear any residual beans in the grinding channel.
3. Remove the bean hopper and detach the burr. Use a brush to clean the gaps and bottom of the burr, ensuring no clumps of coffee powder residue remain. Using a blowing tool to clean the coffee powder path can be more effective. Ensure the blowing tool is dry to prevent water from entering the grinder.
4. Install the burr and bean hopper, start the grinder to run idly, and discard the fallen coffee powder.
5. Remove the powder cup and use a brush to clean the powder outlet in a circular motion.

Group Head Cleaning

Coffee oils and grounds can adhere to the group head during extraction. It is recommended to perform a rinse and clean cycle immediately after each extraction and regularly conduct a deep cleaning of the group head once a month to ensure the safety and taste of your coffee.

Cleaning Steps

1. Replace the Filter Basket with a Blind basket.
2. Attach the Portafilter and Select Cleaning Mode. Follow the instructions provided by the cleaning mode to complete the backflushing process.
3. Remove and Clean the Portafilter.
4. Scrub the Group Head with the Cleaning Brush.

Steam Wand Cleaning

The steam wand can reach temperatures of 100-120°C. After heating, residual milk can stick to the steam wand due to residual heat. Immediately after heating, wipe the steam wand with a cloth to clean off any remaining milk, and activate the steam to clear any residue within the wand to prevent odors and hygiene issues. Regular deep cleaning of the steam wand is recommended to ensure the cleanliness of the steam hose.

Cleaning cycle

After each use, wipe the steam wand clean and perform a steam purge. If milk is heated frequently, it is recommended to perform a deep cleaning of the steam wand every 3-5 days.

Cleaning Steps

1. Prepare 300ml of cold or iced water in a milk pitcher, submerge the steam wand into the water, and lay the pitcher flat on the drip tray, ensuring the liquid completely covers the steam wand.
2. Turn on the steam for about 10 seconds, then turn it off and wait for 5 seconds. Repeat this cycle 5-6 times.
3. Remove the milk pitcher and wipe the steam wand clean. Then, activate the steam for 10 seconds to ensure all liquid is expelled.

6. Troubleshooting

Manual for the following model: Meraki Espresso Machine

General problems

• Lack of water: Please refill the water tank.
• Water Tank Not Installed: Please install the water tank correctly.
• Lack of bean: Please refill the coffee beans, or check if the grinder is clogged.
• Bean Hopper Not Installed: Check if the bean hopper is installed in position.
• Brew speed is too fast: Suggested actions: 1. Decrease the grind size by 5-10 levels. 2. Apply more pressure when tamping the coffee powder.
• Brew speed is too slow: Suggested actions: 1. Increase the grind setting by 5-10 levels. 2. Slightly reduce the pressure when tamping the coffee powder.

Smart Sensor problems

• Grind scale Failure: The Auto Grind function is not operational, but manual grinding mode can still be used. Please contact service personnel for repairs promptly.
• Brew scale Failure: The Smart brew function is not operational, but manual brew can still be used. Please contact service personnel for repairs promptly.
• Milk Temperature Sensor Failure: The Smart steam function is not operational, but manual steam can still be used. Please contact service personnel for repairs promptly.

Severe Fault

Electrical Fault

If an error interface appears (e.g., 'Error E1 0x00001'), promptly take a photo for record, unplug the power, and contact service personnel for repairs. Customer service: yudongcustomerservice@gmail.com.

Valve Failures

1. Hot water continues to flow from the group head and cannot be shut off.
2. Hot water is continuously flowing from the hot water outlet and cannot be shut off.
3. Steam continues to emit from the steam wand and cannot be shut off.

In such cases, immediately unplug the power and contact service personnel for repairs promptly.

Pressure Release or Pressure Fault

1. Steam is emitted from the over pressure valve, and the noise of the steam spray is louder than normal when the steam switch is turned on.
2. If steam is coming out or being ejected from above the steam module.

In such cases, immediately unplug the power and contact service personnel for repairs promptly.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Statement

Product Model: MEM03 PMN: Espresso Machine

English: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B).

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.