Shark IQ Robot Vacuum AV1010AE Quick Start Guide

What to Expect

As your robot learns your home, you may need to make some small adjustments to optimize performance. Please be sure to read the enclosed Shark® Owner's Guide prior to using your robot.

Scheduling

For a constant state of clean, set up a cleaning schedule in the app.

[Illustration of a smartphone displaying a cleaning schedule interface within the SharkClean app.]

Avoid Moving the Robot or Base

While your robot is cleaning, do not pick it up and move it, or move the charging base—this could impact the robot's ability to map your home.

[Diagram showing a robot vacuum on its charging base with indicators to avoid moving the robot or base during cleaning.]

Check Base Fill Level

During the first few weeks, your robot will empty more often than usual. Check the fill level regularly. Home environments vary, and the bin may fill up quicker in some homes.

[Illustration of the robot's dustbin showing a fill level indicator.]

Lighting Conditions

For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.

[Diagram depicting a room with a robot vacuum cleaning under adequate lighting conditions.]

Doorways and Thresholds

Your robot can easily climb over most thresholds, but if one is higher than 7/8ths of an inch, block it off with a BotBoundary® strip.

[Illustration of a robot vacuum approaching a doorway threshold, with a boundary strip shown to block off areas higher than 7/8ths of an inch.]

Quick Start Guide & App Download

To stay current on our latest updates and features, DOWNLOAD THE SHARKCLEAN™ APP.

Search "SharkClean" in the app store.

Download on the App Store

Get it on Google Play

[Scan QR code with your phone's camera to quickly find and download the app.]

Setup

Step 1: Prep the Robot

  • Remove protective film from robot and base.
  • Attach side brushes located in the red packaging.
  • The power button on the side of the robot must be in the (I) ON position.

[Diagram of the robot vacuum highlighting the attachment points for side brushes and the location of the power button.]

Step 2: Set Up the Base

Find a permanent location for the base. Place it with its back against a wall, in an area with a good Wi-Fi signal. Remove any objects that are closer than 3 ft. from either side of the base, or closer than 5 ft. from the front. For best results, set up base on hard floor.

[Diagram illustrating the placement of the charging base against a wall, with required clearance zones marked: 3 feet on each side and 5 feet in front.]

Step 3: Plug in the Base

  • Plug cord into electrical outlet.
  • Make sure the power switch on the back of the dock is in the ON position.
  • The Indicator Light will illuminate green (?) when base has power.

[Illustration of the charging base with a power cord connected and an indicator light.]

Step 4: Charge the Robot

Place robot on base to charge for 6 hours (?). Power button must be in the (I) ON position and the robot must be aligned correctly, with its BACK side against the base. When charging begins, the robot will BEEP and the DOCK light will turn BLUE (?).

? NOTE: Every time the robot returns to the dock, it will make a loud noise as it empties debris. This is normal and no cause for concern.

[Diagram showing the robot vacuum docked and charging, with a timer icon indicating 'First Charge' for 6 hours and a blue indicator light on the dock.]

Optimizing Your Home for Cleaning

Step 5: Prep Your Home

Clear cords and remove small objects like toys, clothing, or drapes from floors. Open interior doors in rooms you want your robot to clean.

[Illustration of a floor with obstacles like cords and toys, and an open interior door, representing areas to prepare for cleaning.]

Connecting the SharkClean™ App and Robot

Search SharkClean in the app store and download to get started.

Step 1: Create An Account

Open the SharkClean app and set up your account.

Step 2: Activate Robot Wi-Fi

Hold down Dock and Clean buttons simultaneously until your Shark prompts you with audio, and Wi-Fi light (?) on robot blinks.

Step 3: Select Robot (Apple iOS Only)

  • Exit the app and open Wi-Fi settings.
  • Select your robot (Ex. Shark_ RVXXX) from the menu.
  • Exit settings and return to the SharkClean app.

Step 4: Connect To Home Wi-Fi

Select your home Wi-Fi network and enter your password.

? NOTE: Most networks are 2.4 GHz. The app will not work on 5 GHz network.

Step 5: Success!

When pairing is complete, the Success screen will appear.

[Screenshots of the SharkClean app interface showing steps for account creation, Wi-Fi connection, and robot pairing.]

Questions?

Can't Connect?

  • Restart your phone.
  • Reboot your robot: Make sure the power switch on the back of the BASE is in the ON position. Press the power button on the side of the ROBOT to the OFF position for 10 seconds, then press it again to turn power back ON.
  • Reboot your router: Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

Two Easy Steps If You're Stuck:

Having trouble connecting to your robot? Call ? 1-888-228-5531 for robot support.

For additional help, visit: sharkclean.com/support

  • How-to Videos
  • FAQs
  • Troubleshooting Tips & Tricks

Smart Home Setup

To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.

Models: AV1010AE, AV1010AE IQ Robot Vacuum Cleaner with XL Self-Empty Base, IQ Robot Vacuum Cleaner with XL Self-Empty Base, AV1010AE IQ Robot Vacuum Cleaner, IQ Robot Vacuum Cleaner, Robot Vacuum Cleaner, Vacuum Cleaner

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