PureSpa™ Greywood Deluxe™ SB-HWF20

Important Safety Information

WARNING: Read and follow all instructions carefully before installing and using this product. Keep for future reference.

• Drowning Hazard: Prevent uncontrolled access by children. Supervise children at all times.
• Electrical Hazard: Do not place electrical appliances within 3.5m (11.5 ft) of the spa. Do not use the spa during thunderstorms.
• Ensure the spa is connected to a Ground Fault Circuit Interrupter (GFCI) with a rated operating current not exceeding 30mA.
• The spa is equipped with a portable GFCI (PRCD) with a tripping current not exceeding 10mA. If current above 10mA is detected, the PRCD will disconnect power. Contact a service center for assistance.
• Keep all electrical components, except for low-voltage (12V) components, out of the reach of people in the spa.
• Electrical installations must comply with local standards.
• Hyperthermia Warning: Water temperature should not exceed 40°C (104°F). Pregnant women and individuals with medical conditions should consult a doctor before use. Avoid alcohol, drugs, or medication that may cause drowsiness before using the spa. Do not use the spa if you feel unwell, weak, or sleepy.
• Never dive or jump into the spa.
• Assembly and disassembly should only be performed by adults.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Keep electrical equipment and cords away from the spa. The plug must be at least 4m (13 ft) from the spa and 1.2m (4 ft) high.
• Always disconnect the product from the power supply before cleaning, servicing, or making any changes.
• Do not bury the cord. Route the cord to avoid damage from lawnmowers or other gardening equipment.
• Ensure the spa is placed on a level, flat, smooth surface capable of supporting the maximum load of the filled spa.
• Use only accessories supplied by the manufacturer.
• Not for public/commercial use or rental homes.

Parts Description

Take a few minutes to check the contents of the set before starting assembly.

(Diagrams of parts are illustrative and may differ from the actual product version. Scale is not preserved.)

Product Specifications

Electromagnetic Radiation Information: This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate this equipment with minimum distance 20 cm (7.9 in) between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

WARNING: Fire Hazard: This product requires a minimum 13 Amp supply. Most home circuits are 13 to 16 Amps. If the fuse blows, check if the same circuit is used for other appliances. Uncoil the power cord before use. Never place the plug on flammable materials.

Installation and Location Requirements

• The spa can be set up indoors or outdoors.
• Ensure the location is waterproof, level, flat, and free of sharp objects.
• For connection, prepare a properly located grounded electrical outlet with IPX4 protection or higher. Ensure easy access for periodic testing and for the GFCI on the cord.
• Ensure sufficient space around the spa for maintenance and servicing equipment.
• If you plan to use the spa for extended periods, ensure adequate drainage around the spa. Check local and national regulations regarding spa water disposal.
• To minimize noise, do not install the spa near vertical walls.
• Fresh water supply must be available at the installation site according to local regulations. Adjust spa parameters according to the "Spa Water Chemistry and Balance" section before first use.
• For indoor and/or outdoor installation, please check local regulations and ordinances.
• IMPORTANT: Before installing and filling the spa with water, ensure the installation location is within Wi-Fi router transmission range. The location should not have metal walls/screens or other objects that could interfere with or block the Wi-Fi signal.

Assembly

Additional Indoor Installation Requirements:

• Ensure the floor can support the weight of the filled spa and the maximum number of occupants. Consult a qualified engineer to verify these requirements.
• Ensure the floor is waterproof and non-slip. Do not place the spa on carpet or other moisture-sensitive flooring.
• Do not place the spa on an upper floor above occupied living spaces due to potential water damage.
• Moisture is a natural effect of indoor spa use. The room must have adequate ventilation to allow moisture to escape. Install a suitable ventilation system to prevent moisture buildup.

Additional Outdoor Installation Requirements:

• Spa owners may contact local authorities regarding required safety features, lighting, and protective barriers. Contact the appropriate building code office for more information.
• Ensure the surface is level, flat, smooth, and strong enough to support the weight of the filled spa.
• Do not place the spa on grass or uncleaned surfaces, as this may increase debris entering the spa and damage the spa floor.
• Do not expose the spa to direct sunlight for extended periods. Provide sun protection such as a sunshade, tent, awning, or canopy.
• The spa can be set up outdoors in temperatures below 4°C (39°F) provided the water temperature is above 4°C and the water in the circulation system, pump, and pipes is not frozen. Place the ground cloth between the ground and the spa floor to prevent heat loss. Do not use the spa if the ambient or water temperature is below 4°C (39°F).
• Assembly requires at least two people.
• 1. Move the packaging to the chosen location. Do not drag the spa on the ground as this may cause damage and punctures. Open the carton carefully, as you may use it to store the spa when not in use.
• 2. Lay out the parts on the ground and ensure all are present. If any parts are missing or damaged, contact the service center.

Spa Control Panel Installation:

• 1. Ensure the back of the control panel (5) and the base recess are clean and dry.
• 2. Ensure the control base is plugged in and the GFCI has been tested. Place the control panel (5) into the base recess to charge the built-in battery (see Fig. 1). For more details, refer to the "Spa Control Panel" section.
• 3. The control panel battery takes approximately 3 hours to fully charge. Once the control panel battery is fully charged, you can place it on top of the spa or wall (see Fig. 2.1). To remove the control panel from the tub, lift the latch and simultaneously pull the control panel out of the base (see Fig. 2.2).

Inflating the Spa

Inflate the Spa Walls:

• 1. Remove the ground cloth (19) and lay it out in an open area. Then, lay out the spa cover on the ground cloth. IMPORTANT: In the cleaned area, lay out the ground cloth so that the bubble side faces down.
• 2. Lift the side cover of the control base (4) to expose the blower outlet. Pull the latch to open the cover, insert the hose adapter (24) with the hose, and re-secure the latch on the hose adapter to lock it in place (see Fig. 3).
• 3. Unscrew the air valve cap on the tub to expose the inflation stem. Insert the other end of the hose (7) into the valve and turn clockwise to lock it (see Fig. 4).
• 4. Press the button to activate the control panel buttons first. Press the button to inflate the spa wall for 8 to 10 minutes until it is firm. Do not over-inflate (see Fig. 5 & 6). IMPORTANT: Do not over-inflate and do not use air compressors.
• 5. Press the button again to turn off.
• 6. Replace the air valve cap. The cap is designed to be screwed on and off. Never force it, as this could cause the internal inflation system to detach from the valve. For valve maintenance, see "Spa Air Valve Mounting".
• NOTE: If you need to replace the air valve stem (23) due to wear, use the supplied wrench (22) to unscrew the stem from the valve base. Insert the replacement stem and tighten with the wrench. Ensure the stem is properly tightened (see Fig. 7).

Inflate the Inflatable Spa Cover:

• 1. Open the valve and insert the hose (7) into the blower outlet, press the button to inflate until the chamber feels firm to the touch but not hard (see Fig. 8).
• 2. Disconnect the hose (7) from the air blower outlet.
• 3. Replace the air inlet cap; close the air valve.
• IMPORTANT: If you need to add air to the spa walls or cover after installation, refer to the "Inflate the Spa Walls" and "Inflate the Inflatable Spa Cover" sections above. The inflatable cover is installed inside the cover. If it needs to be removed, place it inside the spa cover before inflating.

Deflating the Spa

For Spa Walls:

• 1. Unscrew the cap to expose the stem, push the stem in with your thumb and turn 90 degrees clockwise to secure it in the down position (see Fig. 9).
• 2. When deflation is complete, push the stem in and turn 90 degrees counter-clockwise to return to the original position.
• 3. Replace the cap.
• IMPORTANT: Deflating the spa for storage - see the "STORAGE" section.

Inflatable Cover:

• 1. Remove the valve cap and squeeze the valve at the base to release air.
• 2. Close and push the valve.

IMPORTANT: The spa is equipped with a new "Air Pressure Relief Valve" which automatically releases excess air when the pressure inside the spa reaches between 0.103 – 0.172 bar (1.5 – 2.5 PSI), while the valve continues to perform its original inflation and deflation functions.

(Images showing air valve, morning inflation, low temperature effect, and high temperature effect are illustrative.)

Spa Control Module Installation

• 1. Connect the spa control module to the spa (see Fig. 10). Hand-tighten the safety connectors. Do not use tools when tightening. IMPORTANT: Never attach external accessories to the spa or control module that were not supplied with the set, as this will void the warranty.
• 2. Replace the side covers of the control base (4) (see Fig. 11). IMPORTANT: Do not sit on or place any objects on the spa control module.
• 3. Install the filter cartridge housing assembly into the spa shell's outlet (lower position) (see Fig. 12). Before installing the pump mountings, inflate the spa.
• 4. Before filling with water, ensure all valves are securely closed both inside and outside.
• 5. Fill the spa with fresh water to the MIN and MAX level marked on the inner wall of the spa. Do not overfill. Never move the spa with water inside or with the control panel attached, as it may be damaged. WARNING: Never fill the spa with water above 40°C (104°F). It is recommended to fill the spa with lukewarm water for faster heating and lower energy costs.
• 6. Place the spa cover and the inflatable insert (factory installed in the spa shell) over the spa and ensure the spa cover clips are locked using the supplied key to securely fasten the straps.

IMPORTANT: Regularly check the spa cover for leaks, premature wear, or damage. Never use a worn or damaged spa cover.

• 7. Ensure the spa base is connected to a properly located and rated electrical outlet. Press the button to turn on the control panel. Press the button on the control panel to activate the heater; refer to the "Spa Control Panel" section.

Spa Cover:

• Note that the fastening clips provide security. Two keys, a manual, and other accessories are supplied in a plastic bag. Each clip has "locked" and "unlocked" markings for ease of use: insert the key into the clip opening and turn to the appropriate position to lock or unlock the clip. To prevent unauthorized access, always cover the spa when not in use and lock all clips. Always store keys out of reach of children. If you lose the keys, you can use any flat-head screwdriver of similar size to lock or unlock the clips.
• When the spa is in use, the cover should be placed in a clean, dry location, otherwise it may become dirty or contaminated with bacteria. Covers should not be placed on wooden tables or countertops, as this may cause the wood to fade. To prevent the cover, especially its inner side (facing the water), from touching the ground or other dirty surfaces, it is recommended to use a cover lift or similar device.

Operation

SPA CONTROL PANEL

(Diagram of control panel with labels A-H)

• A: Power On/Off Button: When the spa is connected, use this button to activate other buttons on the control panel. Pressing it again will turn off all spa functions.
• B: Lock/Unlock Button: Press and hold this button for 3 seconds to lock/unlock the control buttons. If the user forgets to lock the control panel, the system will automatically lock it after 1 minute of inactivity. The icon on the display will light up green when locked.
• C: Control Panel Battery Indicator: The battery indicator changes color to green when fully charged, red when charging is required, and flashes red while charging.
• D: Bubble Button: Use this button to activate the massage system, which will automatically turn off after 30 minutes. The light above the bubble generator will glow green when activated. IMPORTANT: Do not activate the bubbles when the cover is on, as accumulated air may damage the spa.
• E: Water Filter Button: This button turns the filter pump on and off. The water filter icon on the display turns green when activated. "002H" indicating the minimum preset operating hours, flashes on the display. Press again to increase hours from 002H, 004H to 006H. Pressing the button after the maximum hours (006H) will turn off the filter pump. The LED display will show the spa water temperature. If too many hours are selected, continue pressing to cycle through. After setting the operating time, the LED display will stop flashing after 10 seconds and the filter pump will start. The cycle repeats at the same time every day for the selected number of hours. If the heating system is on, the filter pump timer function will be overridden. To display the set time during filter pump operation, press the button and the set hours will flash for 10 seconds on the display. The remaining operating time will then be displayed. To adjust the set time, press the button twice until the display flashes and repeat the previous steps. IMPORTANT: The built-in water softener function operates automatically with the filter system.
• F: Increase Button: Use this button to increase the desired function settings. Pressing and holding the button will rapidly increase the numbers.
• G: Decrease Button: Use this button to decrease the desired function settings. Pressing and holding the button will rapidly decrease the numbers.
• H: LED Display: When turned on, the display will automatically show the current water temperature. If the control panel (5) is on and far from the control base charging dock, the LED display will turn off after 5 minutes. Press any button to activate the control panel. Always check the control panel battery indicator. The control panel should be charged after each use.

WARNING: NEVER use the spa when the water temperature is higher than 40°C (104°F).

Operation (Continued)

SPA CONTROL PANEL

(Diagram of control panel with labels I-M)

• I: Heater Button: Use to change the spa water temperature. Press ▲ or ▼ to set the desired water temperature. The heater will continuously heat until the water temperature reaches the set temperature, then it will maintain that temperature. To achieve this, the heater will automatically turn on when the water temperature drops 1-2°C (1.8-3.6°F) below the set value. When the flame icon on the display is red, the heating system is on. When the flame icon turns green, the water has reached the desired temperature. The heating system is off, but the filtering system will continue to circulate water non-stop unless manually turned off. If the heating system is turned back on, the filter pump will also turn on. IMPORTANT: To turn off the filtration system while the heater is in standby mode, first press the flame button, then the filter button. Pressing the heating button when the heater is off will only turn off the heating system, and the filtration system will continue to run for one minute longer before turning off or will continue with the filter pump for the set operating time. To turn off the heater during heating, press the "flame" button.
• WAŻNE: Conditions that cause slow water heating: Ambient temperature below 10°C (50°F). Wind speed above 8-12 mph (3.5-5.4 m/s). Bubble function is active while heating spa water. Spa is improperly covered during water heating.
• J: HST Button (Heater Start Timer): Use this button to select the hour for the heating system to start in the future. Press this button, then use the ▲ or ▼ buttons to set the number of hours you wish to delay the start of the heating system, from 000 to 120 hours. The icon will flash red for a few seconds and then remain solid red. The LED display will alternately show the number of hours remaining until the heater starts and the water temperature. The heating system will start when the countdown reaches 000. To turn off the function at any time, simply set the HST time back to 000. To correct the set number of hours, press the HST button twice, then use the ▲ or ▼ buttons to set the hours.
• K: HDT Button (Heater Duration Timer): Use this button to select the desired operating time for the heating system. Press this button, then use the ▲ or ▼ buttons to set the number of hours you wish the heater to operate before it automatically turns off, from 000 to 048 hours. The icon will flash red for a few seconds and then remain solid red. The heating system will operate only for the set number of hours. The timer takes precedence over the temperature, meaning the heater will turn off when the HDT time expires, even if the set spa water temperature has not yet been reached. During HDT function operation, the LED display will alternately show the number of hours remaining until the heater turns off and the water temperature. Repeat the previous steps to reprogram this function. To turn off the function at any time, simply set the HDT time back to 000. To correct the set number of hours, press the HDT button twice, then use the ▲ or ▼ buttons to set the hours.
• Example 1: It is 9:00 PM Monday evening; we want the spa to be hot by Friday evening. Assuming the spa takes 24 hours to heat (4-person model, approx. 1.5-2.5°C (3-4.5°F) per hour), the heater should be programmed to start Thursday evening. With the spa on, first press the heating button and set the desired temperature. Press the HST button, then press and hold the ▲ or ▼ button until 072 hours is displayed. The heater will start in 72 hours (i.e., Thursday at 9:00 PM) and will operate until the desired temperature is reached. The heater will then automatically turn on and off to maintain the set temperature until turned off. To turn off the heater, press the "flame" button.
• Example 2: Assuming the same scenario as in Example 1, let's say instead of manually turning off the heater when it's done, we want it to automatically turn off Saturday evening at 9:00 PM. After following the steps in Example 1, press the HDT button, then use the ▼ buttons to select 048 hours. The heater will operate from 9:00 PM Thursday to 9:00 PM Saturday.
• IMPORTANT: If both the HST and HDT timers are activated, the LED display will first alternately show the hours remaining until the heater starts and the water temperature, until the HST timer finishes counting down and the heater turns on. Then, the LED display will alternately show the remaining HDT time and the water temperature until the HDT timer also turns off.

Operation (Continued)

SPA CONTROL PANEL

(Table showing function, On, Off, and LED Display behavior)

• IMPORTANT: The spa control panel should be within 5m (16ft) of the control base to ensure a good wireless signal. The spa control panel is water-resistant but cannot be fully submerged. Do not immerse the control panel in water. Water may enter the panel, causing damage to electronic components.

Minimizing Heat Loss and Energy Saving Tips

• 1. To minimize heat loss in the spa between uses, always keep the spa covered with the cover (remove the cover during use). For maximum insulation, the cover must be fitted tightly according to the manufacturer's instructions. It is recommended that when the spa is not in use, the cover be stored off the ground so it does not get dirty (especially its side facing the water). Store the cover in a suitable place where it will not be damaged or cause damage.
• 2. Check the water temperature setting and consider lowering it when the spa is not in use.
• 3. If the spa will not be used, consider completely turning off the heater for an extended period, depending on external conditions (the spa allows this, but still maintains a low level of resistance to infections/pH values).
• 4. Remember that the comfortable temperature range during use may be lower than the maximum safe temperature.
• 5. To limit heat loss from the spa floor, use the insulating mat included in the set.
• 6. Keep the filters clean so that the pump has adequate operating conditions and water does not need to be unnecessarily replaced.

LED Display

(Table showing Display Code, Cause, and Possible Solution)

• E81: No Transmission Signal: Reset GFCI/RCD, restart everything. Ensure the control panel is within 5m (16ft) of the control unit. Press and hold the POWER button for 5 seconds to turn off and charge the panel. Contact Intex service.
• E90: No Water Flow: Turn off and unplug the control equipment. Ensure the filter housing screen is clear of debris. Clean or replace the filter cartridge, see the maintenance and storage section. Ensure inlet/outlet connections at the spa and pump filter are not blocked. Keep spa water disinfected to ensure the filter cartridge is clean and does not clog. Contact Intex service.
• E94: Water Temperature Too Low: If the ambient temperature is below 4°C (39°F), it is recommended not to use the spa and pump. Turn off and unplug the control equipment. To raise the spa water temperature above 5°C (41°F), add some warm water. Then press the ▲ button to heat the water to the desired temperature. Contact Intex service.
• E95: Water Temperature Too High: Turn off and unplug the control equipment. When the water temperature drops, plug in the GFCI and turn it on again. Turn off the heater and press the filter and bubble buttons to lower the water temperature. Contact Intex service.
• E96: System Error: Turn off and unplug the control equipment. Connect the GFCI and turn it on again. Contact Intex service.
• E97: Protection Against Water Shortage: Contact Intex service.
• E99: Water Temperature Sensor Failure: Contact Intex service.
• END: After 72 hours of continuous operation in heating mode, the pump goes into hibernation automatically. The rapid heating function is disabled. Press the water filter button to reactivate the filter pump.
• OFF: Control panel battery is depleted or in "Power Saving" mode while waiting to be inserted into the control base. Press any button to activate the control panel. Reset GFCI/RCD, restart everything, and charge the control panel. Ensure the surface between the back of the control panel and the control base recess is clean, dry, and free of debris. Contact Intex service.

Maintenance and Chemical Use

WARNING: Always disconnect the product from power before moving, cleaning, servicing, or making any changes.

Water Hygiene:

• The spa owner must regularly (preferably daily) check and maintain water cleanliness in the Spa. Specialized chemicals will eliminate bacteria and viruses present in the water. Maintaining proper water balance through the correct use of disinfectants is the most important factor for the longevity and appearance of the spa. Proper testing and water care techniques are important. For methods and ways to maintain water cleanliness, contact a professional.
• IMPORTANT: ALWAYS FOLLOW THE SPA CHEMICAL MANUFACTURER'S RECOMMENDATIONS AND HEALTH WARNINGS.
• Do not add chemicals while the spa is in use. This may cause skin and eye irritation. Concentrated chlorine solution can damage the spa. Intex, its affiliates, authorized representatives, service centers, and retailers are not responsible for any costs associated with the use of inappropriate chemical preparations.

Water and Filter Cartridge Maintenance:

• Protect all spa users from illness by maintaining clean and hygienic water. Always maintain hygiene. To ensure proper spa water hygiene, follow these procedures:
• 1. Check and clean the filter cartridge daily and replace the cartridge every 3 days.
• a. Unscrew the filter housing from the spa wall and remove the filter cartridge (see Fig. 13).
• b. Use a garden hose to rinse the cartridge. If the cartridge remains dirty, replace it. Always have replacement cartridges on hand.
• c. Install the clean cartridge back into the housing and attach it to the spa wall.
• 2. Change the spa water every two weeks. See "Spa Drainage" and "Spa Cleaning" in the manual.
• 3. Use chemicals to maintain water cleanliness. The spa warranty does not cover damage caused by improper use of chemicals or maintenance.
• 4. Remember to wash your body thoroughly before entering the spa.

Water Chemical Balance:

• Maintain spa water pH between 6.8 and 7.6, total alkalinity between 60 and 120 ppm, and free chlorine level between 2 to 4 ppm. Use the supplied test strips to test the water before each use of the spa and at least once a week.
• Test strips test for "free chlorine", "total alkalinity", and "calcium hardness" simultaneously:
• 1. Dip the entire strip into the water and remove immediately.
• 2. Hold the strip for 15 seconds (do not shake off excess water from the strip).
• 3. Compare the chlorine, pH, and alkalinity levels on the strip to the color chart on the packaging. Adjust the spa water chemistry if necessary.
• IMPORTANT: Check the expiration date on the test strips, as the result may be inaccurate if the expiration date has passed. Low pH levels will damage the spa and pump. Damage caused by poor chemical balance is not covered by warranty.
• Use the supplied floating chlorine dispenser (tablet size: less than 2.5 cm) in the spa water. Place 1 tablet in the dispenser. Always follow the chemical manufacturer's recommendations.
• Never allow direct contact of chlorine with the spa unless it is completely dissolved. Rinse all pipes with treated water by activating the bubble function for one hour daily.
• IMPORTANT: Press the button on the control panel to activate the bubbles and help mix the chemicals with the water.
• Never mix chemicals. Add chemicals to the spa separately. Mix the chemicals thoroughly with the water before adding the next.

Spa Water Chemistry and Balance

Water Clarity: Visible clarity.

Alkalinity (TA) in mg/l: 60-120

Calcium Hardness (CaCO3) in mg/l: 150-250

Water Color: Should not have any color. Natural water sources may cause discoloration. Do not intentionally color the water.

Turbidity in FNU/NTU: Max. 1.5 (preferably below 0.5)

Nitrate Level above water filling level in mg/l: Max difference of 20 compared to filling water level.

Total Organic Carbon (TOC) in mg/l: Max. 4.0

Redox Potential vs. Ag/AgCl 3.5 m KCI in mV: Min. 650

pH Value: 6.8-7.6

Free Active Chlorine (without cyanuric acid) in mg/l: 0.3-1.5 (temporarily up to 2.0-4.0 mg/l is acceptable for spa use)

Bromine in mg/l: 2.0-4.0

(Table showing recommended water parameters at different temperatures)

Adjusting Spa Water:

• Follow chemical manufacturer's recommendations and health/risk warnings.
• Adjusting Total Alkalinity (TA): Remove the spa cover to aerate the water and use the supplied test strips to check the spa water chemistry. First, ensure the water's chlorine level is 2-4 ppm, as chlorine affects TA readings. If TA is higher than 120 ppm, add a product to lower TA. If TA is lower than 60 ppm, add a product to raise TA. IMPORTANT: After adjusting TA, test the water after 24 hours and readjust if necessary.
• Adjusting pH: After lowering total alkalinity to 120 ppm or raising it to 80 ppm, if the pH is still too high or too low, add a chemical product to adjust the pH to the range of 6.8 to 7.6.
• Adjusting Calcium Hardness: Use the supplied test strips to check water hardness and adjust it with the appropriate chemical product.

WARNING: Use all chemicals with personal protective equipment, including eye protection and gloves. Use chemicals in a manner that does not splash acid on eyes, skin, or clothing.

Maintenance

Draining the Spa:

• 1. Turn off the control equipment.
• 2. Connect the drain valve adapter to a garden hose and direct the other end of the hose to an area where water can drain.
• 3. Remove the drain valve cap from the center of the spa and attach the adapter to the drain valve (see Fig. 14).
• 4. Remove the drain valve cap from inside the spa; water will begin to flow from the garden hose.
• 5. When water stops flowing, disconnect the control unit from the spa wall. Lift the spa wall on the opposite side of the drain to remove residual water and completely empty the spa (see Fig. 15).
• 6. Connect the air inlet hose (7) to the air nozzle on the control panel.
• 7. Turn on the spa and press the button; aim the air inlet hose at the inlet/outlet on the spa wall and control panel to remove all water from the pipes (see Fig. 16 & 17).
• 8. Use a towel to remove any remaining water and moisture in the spa and control unit.
• 9. Ensure the spa and control unit are completely dry. IMPORTANT: The supplied plugs (15) can be used to close the inlet and outlet connections from inside the spa to prevent water leakage.

Cleaning the Spa:

• If the water is visibly dirty or becomes cloudy even with proper chemical treatment, change the water and clean the spa. Refer to the "Spa Drainage" chapter on how to remove spa water.
• If the spa is empty, remove the filter housing from the spa wall, clean/replace the filter cartridge. Use a sponge and a mild soap solution to remove scale or stains from the inner spa wall. Rinse thoroughly before refilling with clean water.
• IMPORTANT: Do not use steel wool, stiff brushes, or abrasive cleaners.

Biofilm Removal:

• For biofilm removal products and advice, contact your local spa specialist.

Spa Air Valve Mounting:

• Check the spa air valve for leaks and tightness before use. If air is escaping from the air valve, use the supplied wrench (22) to tighten the air valve as follows:
• 1. Ensure the spa is deflated, open the air valve cap and insert the wrench (22) into the air valve body (see Fig. 18).
• 2. Hold the back of the valve from inside the spa wall and turn the wrench (22) clockwise.
• IMPORTANT: Never adjust the air valve base while the spa is in use or filled with water. Use the air valve wrench only if the air valve is loose or there is a leak around the valve base. Do not overtighten the valve, as it may be damaged. Ensure the valve is tight and does not leak.

Spa Cover:

• Regularly check the spa cover for leaks, premature wear, damage, or signs of aging. Never use a worn or damaged spa cover. Damage does not provide adequate safety to prevent access to the spa by unsupervised children. Periodically clean the cover inside and out with a sponge and a suitable disinfectant solution (10 mg per liter of clean chlorine). Do not use steel wool, stiff brushes, or harsh cleaning agents.

Storage

Spa Surroundings:

• Regularly clean the areas around the spa intended for bare feet and relaxation areas. Water used for cleaning must not enter the spa or the spa's water circulation system. Rinse cleaning agents thoroughly to the drains in the spa surroundings.

Repairing the Spa Shell and Cover:

• Use the supplied repair patch to repair damage. The leak area must be clean and dry. Peel off the protective paper from the patch and firmly apply the patch to the damaged surface. Smooth out the surface to remove air bubbles.

In regions with sub-zero temperatures, when the temperature drops below 4°C (39°F), drain the spa, clean it, disassemble it, and properly store all set components.

• 1. Dry and clean the spa according to the instructions in the user manual.
• 2. To release air and disassemble the spa, control unit, and inflatable spa cover, follow the steps in reverse order.
• 3. Inflating the spa shell and cover:
• a) Remove the drain outlet cap (27) using the wrench (6) (see Fig. 19).
• b) Insert the hose adapter (28) into the drain outlet.
• c) Insert the hose (7) onto the hose adapter (28).
• d) Insert the other end of the hose into the air valve of the shell or cover valve.
• e) Press the bubble button to release air.
• f) When deflation is complete, reverse the above steps and ensure the outlet cap (27) is screwed on.
• Note: The device should only be used for the purposes described in this manual. To avoid damaging the blower motor, keep the inflation hose away from water and small objects when the air release function is activated.
• 4. Ensure all spa components and accessories are clean and dry before storage. Dry the spa in the sun for one hour before folding.
• 5. Loosely fold the spa, avoiding sharp creases, to prevent damage or leaks in the spa liner.
• 6. Prepare replacement cartridges for future use.
• 7. Store the spa and accessories in a dry place with a controlled temperature between 0° – 40°C (32° – 104°F).
• 8. Use the original packaging for storage.

Troubleshooting

(Table listing problems, causes, and possible solutions)

• No Display / Control Panel Not Working: Ensure spa is plugged in and turned on. Check control panel plug connection. Check power source. Reset GFCI/RCD. Contact Intex service.
• Blown Fuse: Check fuse rating. Ensure fuse operates only for the spa. Contact a qualified electrician.
• Pump Not Heating Properly: Set temperature too low. Dirty filter cartridge. Water temperature drops during standby heating. Faulty heating element. Pump is too hot (turn off, unplug, let cool, restart). Contact Intex service.
• Bubble Blower Not Working: Dirty filter cartridge. Filter inlet/outlet clogged. Pump motor failed. Improperly installed filter pump. Insufficient filtration time. Dirty filter cartridge. Improper water management. Filter inlet/outlet clogged. Contact Intex service.
• Filter Pump Not Working: Ensure filter pump is installed correctly. Increase filtration time. Clean/replace filter cartridge. Disinfect spa water properly. Check and clean filter inlet/outlet regularly. Contact Intex service.
• Water is Dirty: Ensure filter cartridge is installed correctly. Increase filtration time. Clean/replace filter cartridge. Disinfect spa water properly. Check and clean filter inlet/outlet regularly.
• Pump Connectors Do Not Fit Device Connectors: Use wood or other insulating material to raise the pump to the level of the device connectors.
• Spa Has Strange Shape: Do not expose spa to direct sunlight for extended periods. Check air pressure and release if necessary. During hot weather, check if releasing a small amount of air is necessary to prevent damage to the spa.

Troubleshooting WiFi Application Problems

(Table listing problems, causes, and possible solutions related to WiFi connectivity)

• Pairing/Connection Problems During Initial Setup: Ensure Spa control base supports WiFi app function (specific models listed). Ensure WiFi signal icon is displayed on the control panel. Ensure compatibility between control base, wireless control panel, and app. Contact Intex service. Ensure correct mobile device version (iOS 12.3+, Android 4.04+). Ensure correct mobile operating system version. For Android 6.0+, enable GPS for initial pairing. Ensure spa is within Wi-Fi router range. Ensure mobile device has internet access. If spa cannot be moved, move router or add a signal booster. Force close and restart the app. Uninstall and reinstall the app.
• Offline After Successful Initial Setup/Connection: Press any button to wake the control panel. Reset GFCI/RCD, restart everything, and ensure the wireless control panel is fully charged. Ensure the area between the control panel back and charging base is clean and dry. Try reconnecting the mobile device to the control panel. Contact Intex service if the problem persists. Restart the WiFi router. Ensure mobile device and spa control panel are on the same WiFi network and the mobile device has internet access. If spa cannot be moved, move router or add a signal booster. Turn off and restart the spa control base and wireless control panel. Contact Intex service if the problem persists. Force close and restart the app. Ensure mobile device's data function is enabled and has internet access. Try connecting the control panel to the WiFi router network. Refer to the pairing/connecting section. Ensure there are no metal walls or objects between the spa and the router. Ensure the area between the wireless control panel back and the control base charging base is clean and dry. Always place the wireless control panel into the control base charging base after use or when not in use. In "My Devices", tap the settings icon and slide the "Remote Control" option to "on".
• Application Not Loading: Force close and restart the app. Ensure the mobile device's data function is enabled and has internet access.
• Other Interference: Ensure there are no metal walls or objects between the spa and the router. Ensure the area between the wireless control panel back and the control base charging base is clean and dry. Always place the wireless control panel into the control base charging base after use or when not in use.
• "Remote Control" Function is Disabled: In "My Devices", tap the settings icon and slide the "Remote Control" option to "on".

IMPORTANT: If you continue to have problems with the equipment, contact the service department. Refer to the separate "Authorized Service Centers" list.

Pump Motor Removal

If the filter motor needs replacement (a task to be performed only by qualified technicians), follow these steps to remove it:

IMPORTANT: Before replacing parts, the water must be completely drained from the pipe system of the control base.

Required Tools: One adjustable wrench & screwdriver.

(Diagrams showing steps for pump motor removal)

IMPORTANT: The "Special Wrench" is included with the filter pump motor, not the spa set.

Warranty

Your PureSpa has been manufactured with the highest quality materials and workmanship. All Intex products have been inspected before leaving the factory. Your PureSpa has been manufactured with the highest quality materials and qualified personnel. This warranty applies only to this PureSpa.

This warranty is in addition to, and not a substitute for, your statutory rights and remedies. To the extent that this warranty conflicts with any statutory rights, they shall take precedence. For example, consumer rights throughout the European Union may provide statutory warranty rights beyond the scope of the limited warranty: For information on EU consumer rights, please visit the European Consumer Centre website at http://ec.europa.eu/consumers/ecc/contact_en/htm.

The terms of this warranty apply only to the original purchaser. Warranty rights cannot be transferred to others. The warranty is valid for one (1) year from the date of purchase. Keep your proof of purchase and this manual, as without them the warranty is void.

PureSpa Warranty - 1 Year

If you find a factory defect before the date indicated above, contact the service center from the "Authorized Service Centers" list. If the product is returned to a service center, the service center staff will inspect the product and determine the validity of the claim. If the product is covered by warranty, it will be repaired or replaced with the same or similar product (Intex's decision) at no additional charge.

Other than as stated in this warranty, and to the extent permitted by your country's laws, no further warranties are regulated. To the extent that, in your country, Intex does not assume responsibility for direct or indirect damages resulting from the use of your PureSpa, nor Intex or its agents and employees (including product manufacturing).

Some countries or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

You must take into account that this warranty is not valid in certain cases:

• If the PureSpa is subject to neglect, misuse or accident, improper operation, improper connection to power contrary to the operating instructions, improper maintenance or storage;
• If the PureSpa is damaged by circumstances beyond Intex's control, including, but not limited to, other external environmental forces, wear and tear, and damage caused by exposure to fire, flood, freezing, rain;
• If the PureSpa is used for commercial purposes;
• Parts and components not sold by Intex; and/or
• Unauthorized modifications, repairs, or disassembly of the PureSpa by persons other than Intex service personnel.

All costs associated with water loss, chemicals, or water damage are not covered by the warranty. Bodily injury or property damage is not covered by this warranty.

Read the user manual carefully and follow the recommendations for proper operation of your PureSpa. Always inspect the product before use. Your warranty may be void if the instructions are not followed.