Intex PureSpa SB-H10 Owner's Manual
Important Safety Rules
Please read, understand, and follow all instructions carefully before installing and using this product. Keep for future reference.
DANGER
- Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. Ensure children are supervised at all times.
- Risk of drowning. Inspect the spa cover regularly for leaks, wear, damage, or deterioration. Never use a worn or damaged cover.
- Risk of injury. Replace damaged cord immediately. Do not bury cord. Connect to a grounded, grounding-type receptacle only.
- Risk of Injury. Suction fittings must match the water flow created by the pump. Replace suction fittings only with compatible ones. Do not remove suction fittings. Never operate a spa or hot tub if suction fittings are loose, broken, damaged, cracked, or missing.
- To reduce the risk of drowning from hair and body entrapment, install suction fittings with a flow rate that equals or exceeds the equipment assembly's flow rate.
- Ensure power outlet current & voltage are suitable for the electrical equipment. Never use an extension cord.
- Risk of Electric Shock. Install at least 5 feet (1.5 m) from all metal surfaces. If metal surfaces are within 5 feet, they must be permanently connected by a minimum 8 AWG solid copper conductor to the provided terminal box.
- Risk of Electric Shock. Do not permit any electric appliance (light, telephone, radio, television) within 5 feet (1.5 m) of a spa or hot tub.
- Risk of Electric Shock. Do not use the spa when it is raining, thundering, or lightning.
WARNING
- A wire connector is provided to connect a minimum 8 AWG solid copper conductor between the unit and any metal equipment, enclosures, water pipe, or conduit within 5 feet (1.5m) of the unit.
- To reduce the risk of drowning and injury, do not permit children to use this product unless closely supervised at all times.
- To reduce the risk of child drowning, attach and lock the spa cover after each use.
- Never use the spa alone or allow others to use it alone.
- Before entering, measure water temperature with an accurate thermometer.
- Water temperature should not exceed 104°F (40°C). 100°F (38°C) to 104°F (40°C) is safe for healthy adults. Lower temperatures are recommended for young children and for spa use exceeding 10 minutes.
- Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub. Limit spa water temperatures to 100°F (38°C) during early pregnancy.
- Do not stay in the spa for longer than 10 minutes.
- Alcohol, drugs, or medication before or during spa use can lead to unconsciousness and drowning.
- Obese persons and those with a history of heart disease, blood pressure issues, circulatory system problems, or diabetes should consult a physician before using a spa.
- Persons using medication should consult a physician before use, as some medications may induce drowsiness or affect heart rate, blood pressure, and circulation.
- Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
- Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and unconsciousness.
- People with infectious diseases should not use a spa or hot tub.
- Exercise care when entering or exiting the spa or hot tub.
- Always add chemicals to water, never add water to chemicals.
- Never jump or dive into a spa or any shallow body of water.
- Assembly and disassembly by adults only.
- Always unplug this product from the electrical outlet before removing, cleaning, servicing, or making any adjustment. The plug must be accessible after product is installed.
- Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge trimmers, or other equipment.
- If the supply cord is damaged, it must be replaced by a qualified electrician. Use only identical replacement parts when servicing.
- To reduce the risk of electric shock and fire, do not use extension cords, timers, plug adaptors, or converter plugs. Provide a properly located outlet.
- Do not attempt to plug in or unplug this product while standing in water or with wet hands.
- Do not leave the spa empty for extended periods. Do not expose the spa to direct sunlight for extended periods.
- Provide adequate drainage system around the spa for overflow water and splashes.
- Do not allow the water in the spa to freeze. Do not turn on the spa when the water is frozen.
- Do not use the spa if damaged in delivery and/or malfunctioning. Contact the Intex service center.
- Never pour water with a temperature higher than 104°F (40°C) into the spa directly.
- Keep all pets away from the spa to avoid any damage.
- Do not add bath oil or bath salt to the spa water.
- Avoid drowning risk. Keep children away. Children or objects cannot be seen under the cover.
- Remove cover completely before entry of bathers - entrapment possible.
- Stay off cover - will not support weight.
- Non-secured or improperly secured covers are a hazard.
GFCI/RCD Test Procedure
This product is provided with a GFCI/RCD located at the end of the power cord. The GFCI/RCD must be tested before each use. Do not use the spa if the GFCI/RCD does not function properly.
- Plug the power cord into a grounded electrical socket.
- Press the RESET button on the GFCI/RCD.
- Turn on the spa electrical equipment.
- Press the TEST button on the GFCI/RCD. The GFCI/RCD indicator should turn off and the electrical equipment should shut off. If the GFCI/RCD indicator does not turn off, and the electrical equipment does not shut off, the GFCI/RCD is faulty. Contact a qualified electrician.
- Press the RESET button on the GFCI/RCD. The indicator on the GFCI/RCD should turn on. If the GFCI/RCD indicator does not turn on, the GFCI/RCD is faulty. Contact a qualified electrician.
Table of Contents
- Warning (Pages 3-4)
- Parts (Pages 5-6)
- Set-up (Pages 7-12)
- Operation (Page 13)
- LED Code Chart (Page 14)
- Maintenance and Chemicals (Pages 15-20)
- Storage (Page 20)
- Troubleshooting (Pages 21-22)
- Filter pump motor disassembly (Page 23)
- Warranty (Page 24)
Product Specifications
Specification | 4 Adults | 6 Adults |
---|---|---|
Maximum seating capacity | 4 adults | 6 adults |
Water capacity | 210 gal (795 L) | 290 gal (1098 L) |
Inner/outer diameter | 57/77 in (145/196 cm) | 65/85 in (165/216 cm) |
Height | 28 in (71 cm) | |
Bubble air blower | 800 Watts | |
Filter pump flow rate | 460 gal/hr (1,741 L/hr) | |
Heater power | 1,300 Watts / 110-120 V / 60 Hz | |
Temperature range | 68°F – 104°F (20°C – 40°C) | |
Temperature rise | 2-3°F/hr (1-1.5°C/hr) | |
Number of Bubble Jets | 120 (28425/28475) | 140 (28427) |
Spa tub recommended working air pressure | 0.083 bar (1.2 psi) |
WARNING: Risk of fire: This product draws a minimum of 13 AMPS. Most household circuits are 15 or 20 AMPS. If the circuit breaker trips, check that no other appliances or large loads are on the same circuit. Never use an extension cord. Unfold the line cord prior to use. Never place the plug on combustible materials.
Note: The spa equipment features a complete grounding system that is also in contact with the spa water. Static electricity may discharge when touching the water. Any electric shock should be investigated by a qualified electrician prior to use of the spa. Unplug the spa until the cause is determined and corrective action is completed.
Set Up
Site preparation and requirements
- The spa can be installed indoor or outdoor. For household use only.
- The spa must be set up on a level, flat, and smooth surface capable of supporting the maximum load of the filled spa with occupants.
- Ensure the area is free of sharp objects under or around the spa.
- Provide an adequate drainage system around the spa for overflow water and splashes.
- Provide a properly located power outlet to connect the spa and allow easy access for periodic testing of the cord-mounted GFCI/RCD.
- Ensure enough clearance around the spa for full access to the spa equipment for maintenance and/or service.
- The area shall facilitate draining purposes during long term spa storage.
Additional requirements for indoor installation
- Ensure the floor can support the full weight of the filled spa with the maximum number of occupants. Consult a qualified contractor or structural engineer to verify this requirement.
- Ensure the floor is water-resistant and non-slip. Do not install the spa on carpet or other materials that will be damaged by moisture or condensation.
- Do not install the spa indoors on a second floor above finished living space due to the possibility of water and humidity damage.
Additional requirements for outdoor installation
- Spa owners may need to comply with local or states laws relating to childproof fencing, safety barriers, lighting, and other safety requirements. Contact your local building code enforcement office.
- Ensure the surface is level, flat, smooth, and strong enough to support the full weight of the filled spa.
- Do not set up the spa on grass or dirt, as this increases debris entry and can damage the spa floor.
- Do not expose the spa to direct sunlight for extended periods. Provide protection from the sun (sunshade, tent, awning, or gazebo).
- It is possible to install and leave the spa outside at temperatures not lower than 39°F (4°C), provided the water temperature inside the spa is higher than 39°F (4°C) and the circulation system, pump, and pipes are not frozen. Use a "temp barrier mat" between the spa floor and ground to prevent heat loss and provide better heat retention. Do not use the spa if the ambient or water temperature is 39°F (4°C) or lower.
Setup the spa with at least 2 persons.
- Move the entire package to the selected site. Do not drag the spa tub across the ground to avoid damage and leakage.
- Open the carton carefully, as this carton can be used to store the spa during long term storage or when not in use.
- Lay out all the parts on the ground and make sure all parts are accounted for. For missing or damaged parts, contact the appropriate Intex Service Center.
Safety Sign Card Posting
The Safety Sign card included with the manual shall be posted in an area visible to users to alert them of safety rules and warnings. For replacement, visit www.intexcorp.com. Laminate the printed safety sign copy for protection from the elements.
Spa Control Panel Adjustment
- Push the lever down to tilt up the control panel and flip up the panel cover (see drawing 1.1).
- To stow the control panel back, push the button located on the back inward while pushing the control panel down (see drawing 1.2).
Inflation
Inflate the Spa Tub Wall
- Take out the ground cloth (19) and spread it over the cleared area. Then spread out the spa liner over the ground cloth, pointing the drain valve towards a suitable draining area. Note: Spread the ground cloth with the bubbles facing down.
- Flip up the control base side cover (4) to reveal the air blower inflation outlet. Pull out the latch to open the cover, insert the hose adaptor (24) with hose, and reattach the latch to secure the hose adaptor (see drawing 2).
- Unscrew the air valve cap on the spa tub to reveal the stem in the up position for inflation. Insert the other end of the inflation hose (7) into the valve and turn to the right to lock it in position (see drawing 3).
- Press the [On/Off button] to turn on the control panel buttons first. Press the [Bubble button] to inflate the spa tub wall for 8 to 10 minutes until it is firm to the touch but not hard (see drawings 4 & 5). IMPORTANT: Do not over inflate or use a high-pressure air compressor to inflate.
- Press the [On/Off button] again to turn it off. IMPORTANT: To prevent damage to the air blower motor, never block the air blower outlet opening during inflation.
- Replace the air valve cap back. The cap is designed to be screwed on and off. Never exert force as this could cause the complete internal inflation system of the valve to come loose. See "Spa Tub Air Valve Fastening" for valve maintenance.
- Note: If there is a need to replace the spa tub air pressure release valve core (23) due to wear and tear, use the included wrench (22) to unscrew the core from the valve base. Replace with a new air pressure release valve core. Make sure the core is securely tightened (see drawing 6).
Inflate the Spa Cover Air Bladder
- Open the inflation valve and insert the inflation hose (7) into the valve; press to inflate until it is firm to the touch but not hard (see drawing 7).
- Disconnect the inflation hose (7) from the air blower inflation outlet and the valve.
- Replace the control base inflation latch back; close and recess the inflation valve.
- Note: If there is a need to add some air to the spa tub wall or spa cover air bladder after they have been setup, refer to the "Inflate the Spa Tub Wall" and "Inflate the Spa Cover Air Bladder" sections. The cover air bladder is pre-installed inside the spa cover. If it needs to be reinstalled, place the uninflated air bladder inside the spa cover lip before inflating the bladder.
Deflation
For Spa Tub Wall:
- Unscrew the cap to reveal the stem, push the stem in and turn 90 degrees right to secure it in the down position (see drawing 8).
- Once deflation is completed, push the stem in and turn 90 degrees left to return it to the inflation position.
- Replace the cap back.
- Note: To deflate the spa tub for storage, see "STORAGE" section.
For Cover Air Bladder:
- Pull valve cap out and squeeze the valve at its base until deflated.
- Close and recess the valve back.
IMPORTANT: The spa tub inflation/deflation valve incorporates an "air pressure release" function that automatically releases excess air when the spa tub internal pressure is between 1.5 - 2.5 psi (0.103 - 0.172 bar).
Note: If the spa cover air bladder does not fit into the spa tub due to over inflation, release some air from the bladder until it fits.
Spa Control Unit Installation
- Connect the spa control unit to the spa tub (see drawing 9). Hand-tighten the connectors securely. Do not use tools to tighten. Note: Never attach external accessories not supplied with the kit to the spa tub or control base unit, as this will void the warranty.
- Replace the control base side covers (4) (see drawing 10). CAUTION: Do not sit, lean, cover, or place any objects over the spa control unit.
- Attach the two filter cartridge housing assemblies to the two outlet grids on the inside of the spa (lower position, marked "C"). Inflate the spa tub first before installing filter pump fittings. ATTENTION! In order to comply with the requirements of the Virginia Grahame Baker Act, suction outlets cannot be covered while the spa is in use. Accordingly, remove the filter cartridge assemblies and any other spa cleaning attachment from the spa outlets before spa usage (see drawing 11). Re-attach them after usage for water filtration and cleaning.
- Before filling with water, ensure the bottom drain valve caps are securely closed on the inside and outside.
- Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall. Do not overfill the spa. Note: Never move the spa tub with water inside and/or with the control base attached to the spa, as the spa or control base may be damaged. WARNING: Never pour water with a temperature higher than 104°F (40°C) into the spa directly. It is recommended to fill the spa tub with lukewarm water for quick heating and energy saving.
- Place the spa cover and spa air bladder (pre-installed in spa cover) over the spa tub, and make sure the spa cover buckles are locked using the key provided after pulling the buckled straps tight. IMPORTANT: Inspect the spa cover regularly for leak, premature wear and tear, or deterioration. Never use a damaged spa cover.
- Ensure the spa is plugged into an electrical socket and press the [On/Off button] to turn on the control panel buttons first. Press the [Heat button] on the control panel to activate the heater, see "Spa Control Panel" operation section.
Operation
Spa Control Unit Panel
A: Heat Button
B: Celsius/Fahrenheit Toggle Button
C: Temperature Increase Button
D: Temperature Decrease Button
E: Water Filter Button
F: Bubble Button
G: LED Display
H: On/Off Button
On/Off Button: Use this button to activate the control unit panel buttons. The light next to the button is green when activated. Press this button to turn off all currently activated functions. Note: The On/Off button may appear as a black button in the center of the control panel.
Heat Button: Use this button to activate the heating system. The pump will heat the spa water until the water temperature reaches the set temperature. When the spa water temperature drops 1.8-3.6°F (1-2°C) below the set temperature, the heating system will restart. When the flame icon on the display is red, the heating system is activated. When the flame icon turns green, the water is at the set temperature. The heating system is at rest, and the filtration system will continue working nonstop. Note: To stop the filtration system while the heater is at rest mode, press the flame button first and then the filter button. Pressing the flame button only while the heater is at rest mode will turn off the heating system only, and the filtration system will operate for another 24 hours before it turns off automatically.
IMPORTANT: The following conditions will lead to slow water heating:
- The ambient temperature is lower than 50°F (10°C).
- Outdoor wind speed is above 3.5-5.4 m/s (8-12 mph).
- The air bubble function is activated when heating the spa water.
- The spa is not properly covered with the spa cover when the water is heating.
Celsius/Fahrenheit Toggle button: The temperature can be displayed in either Fahrenheit or Celsius. The system's default is Celsius. Note: The default temperature is 68°F (20°C). Temperature adjustment ranges from 68°F (20°C) to 104°F (40°C).
Temperature Adjustment Buttons: Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When flashing, you can adjust to the desired temperature setting. If you hold these buttons down, the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 5 seconds to confirm the new value.
Water Filter Button: This button turns the filter pump on and off. If the heating system is activated, the filtration system will automatically start. The water filter icon on the display is green when activated. Note: The built-in hard water treatment function works automatically in conjunction with the filtration system.
Bubble Button: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The bubble icon on the display is green when activated. CAUTION: Do not run the Bubble system when the cover is attached, as air can accumulate inside the spa and cause irreparable damage and bodily harm.
LED Display: Once plugged in, the LED displays the current water temperature automatically.
WARNING: NEVER use the spa if the indicated water temperature is more than 40°C (104°F).
LED Code Chart
LED Reading | CAUSE | SOLUTION |
---|---|---|
E90 | No water flow |
|
E94 | Water temperature too low |
|
E95 | Water temperature too high |
|
E96 | System Error |
|
E97 | Dry-fire Protection |
|
E99 | Water temperature sensor broken |
|
END | After 72 hours of continuous heating operation, the pump will hibernate automatically. The rapid heating and water filtration functions are disabled. | Press the [Bubble button] to re-activate the filter pump. |
Maintenance and Chemicals
WARNING: Always unplug this product from the electrical outlet before removing, cleaning, servicing, or making any adjustment to the product.
Water Sanitation
The spa owner must regularly check and keep the spa water sanitized with scheduled maintenance (daily, if necessary). Adding sanitizer and other chemicals will control bacteria and viruses present in the spa water. The maintenance of a proper water balance through appropriate use of sanitizers is the single most important factor in maximizing the life and appearance of the spa tub, as well as ensuring clean, healthy, and safe water. Proper technique is important for water testing and treating the spa water. See your pool/spa professional for chemical, sanitizer, test kits, and testing procedures questions.
CAUTION: ALWAYS FOLLOW THE CHEMICAL MANUFACTURER'S DIRECTIONS, AND THE HEALTH AND HAZARD WARNINGS.
Do not add chemicals if the spa is occupied. This can cause skin or eye irritation. Concentrated chlorine solutions can damage the spa tub. Intex Recreation Corp., Intex Development Co. Ltd., their related companies, authorized agents, and service centers, retailers, or employees are not liable for costs associated with the loss of spa water, chemicals, or water damage.
Maintenance of Spa Water and Cartridge
Protect all spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized. Always practice good hygiene. To ensure proper spa water quality, follow these procedures:
- Inspect and clean the filter cartridge once a week, and change the filter cartridge as needed.
- Unscrew the cartridge housing assembly from the spa tub wall and remove the cartridge (see drawing 12).
- Use a garden hose to rinse off the cartridge. If the cartridge remains soiled and discolored, it should be replaced. Keep spare cartridges on hand.
- Reinstall the clean cartridge back into the cartridge housing and replace the cartridge housing assembly back onto the spa tub wall.
- Change the spa water every 2-3 months, or if it becomes cloudy and proper water chemistry does not clear it up. See "Spa Tub Drainage" and "Spa Tub Cleaning" sections for details.
- Use spa chemicals to maintain proper water chemistry. Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
- All occupants must shower before entering the spa.
Water Chemistry Balance
Maintain the spa water pH level between 7.2 and 7.8, total alkalinity level between 80 and 120 ppm, and free chlorine level between 2 to 4 ppm. Use the included test strips to test the spa water chemistry before each use of the spa and continue to test the water no less than once a week.
The Test Strips can test the "Free Chlorine", "pH", "Total Alkalinity", and "Calcium Hardness" levels at the same time:
- Dip the entire strip into the water and remove immediately.
- Hold the strip level for 15 seconds. Do not shake excess water from the strip.
- Compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level in the pool water.
Note: Check the expiry date of the test kit, as test results may be inaccurate if the kit is used after that date.
Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty.
Use the included chemical floater dispenser to administer chlorine [chemical tablet size: less than 1" (2.5 cm) diameter] into the spa water. Add 1 tablet into the dispenser. Always follow the chemical manufacturer's directions. Remove the chemical floater dispenser when the spa is in use.
Never let chlorine come in contact with the spa tub if it is not completely dissolved.
Flush all pipes with treated water by activating the bubble function for an hour a day.
IMPORTANT: Press the [Bubble button] on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.
Spa Water Chemistry and Balance
Preferred Water Chemistry Reading
Minimum | Ideal | Maximum | |
---|---|---|---|
Free Chlorine | 2 ppm | 2 - 4 ppm | 5 ppm |
pH | 7.2 | 7.2-7.6 | 7.8 |
Total Alkalinity (TA) | 60 ppm | 80 ppm | 120 ppm |
Calcium Hardness (CaCO3) | 100 ppm | 150-250 ppm | 350 ppm |
Saturation Index (SI) | -0.3 | 0 | +0.3 |
Water Temperature | 20°C / 68°F | 20-40°C/68-104°F | 40°C/104°F |
Free chlorine: is the chlorine residual present in the spa water.
- Result if too low - Inadequate level of disinfection.
- Result if too high - Cause odor problem, skin & eye irritation, corroded metals, and other materials.
pH: a value that indicates how acidic or basic the spa water is.
- Result if too low - Corroded metals, eye & skin irritation, and destruction of total alkalinity.
- Result if too high - Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, poor chlorine efficiency.
Total Alkalinity (TA): indicates the degree of the water's resistance to pH change. It determines the speed and ease of pH change, so always adjust total alkalinity before adjusting the pH level.
- Result if too low - Corroded metals, eye & skin irritation. Low alkalinity will cause the pH to be unstable.
- Result if too high - Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, high chlorine demand.
Calcium Hardness (CaCO3): refers to the amount of calcium and magnesium dissolved in the water.
- Result if too low - Difficulty balancing water, corrosion of metal components, eye & skin irritation, and water foaming.
- Result if too high - Scale formation, cloudy water, eye & skin irritation, difficulty balancing water, and filter/heater inefficiency.
Saturation Index (SI): temperature, calcium hardness concentration, total alkalinity, and pH represent the main factors influencing scale formation. The tendency of water to either form scale or corrode is indicated by the Saturation Index (SI):
SI = pH + TF + CF + AF - 12.1
*Where: TF = Temperature Factor; CF = Calcium Hardness Factor; AF = Total Alkalinity Factor
Water Temperature | Calcium Hardness (ppm) | Total Alkalinity (ppm) | ||||
---|---|---|---|---|---|---|
(°C) | (°F) | CF | TF | AF | ||
8 | 46 | 0.2 | 75 | 1.5 | 50 | 1.7 |
12 | 54 | 0.3 | 100 | 1.6 | 75 | 1.9 |
16 | 61 | 0.4 | 150 | 1.8 | 100 | 2.0 |
19 | 66 | 0.5 | 200 | 1.9 | 150 | 2.2 |
24 | 75 | 0.6 | 250 | 2.0 | 200 | 2.3 |
29 | 84 | 0.7 | 300 | 2.1 | 300 | 2.5 |
34 | 93 | 0.8 | 400 | 2.2 | 400 | 2.6 |
40 | 104 | 0.9 | 500 | 2.3 | ||
1000 | 2.6 |
Test the water pH, Temperature, Calcium Hardness, and Total Alkalinity levels. Use the equivalent Factors in the SI equation.
- SI = 0, Balance
- If SI > 0, Scaling or cloudy water condition.
- If SI < 0, Corrosive to metals or eye & skin irritating condition.
- The SI is considered satisfactory if the value is within -0.3 to +0.3 range. Zero being perfect.
SPA Water Adjustment
How to adjust the spa water chemistry when the levels are off the range. CAUTION: Always follow the chemical manufacturer's directions, and the health and hazard warnings.
Total Alkalinity (TA) Adjustment
Remove the spa cover to aerate the water and use the included test strips to check the chemistry level. Ensure the chlorine level in the water is between 2-4 ppm first, as chlorine will affect the TA test result. If the TA level (and not the pH) is higher than 120 ppm, to lower the TA level, add muriatic acid (hydrochloric acid) or sodium bisulfate. If the TA level is lower than 60 ppm, add sodium bicarbonate.
For example (for 4 adults'), if the TA level is 180 ppm, the desired decrease is 60 ppm; from the chart below, you need to add 0.269 Lb (121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid.
If the test strip color is between 180 ppm and 240 ppm, and close to 180 ppm, you can also add 0.269 Lb (121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid.
If the reading is more than 240 ppm, you can add sodium bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading, then add 0.528 Lb (238 g) of sodium bisulfate or 0.202 qt (192 ml) of muriatic acid.
Note: After adjustment, retest the water after 24 hours and adjust again if necessary.
Lowering Total Alkalinity
Amount of Sodium Bisulfate to lower Total Alkalinity | |||||
---|---|---|---|---|---|
Desired level | 60 ppm | 80 ppm | 100 ppm | 120 ppm | 140 ppm |
Volume: 210 gal / 795 L | 0.269 Lb / 121 g | 0.358 Lb / 161 g | 0.448 Lb / 202 g | 0.528 Lb / 238 g | 0.627 Lb / 283 g |
Volume: 290 gal / 1098 L | 0.368 Lb / 168 g | 0.492 Lb / 224 g | 0.614 Lb / 279 g | 0.737 Lb / 335 g | 0.860 Lb / 391 g |
Amount of Muriatic Acid to lower Total Alkalinity | |||||
---|---|---|---|---|---|
Desired level | 60 ppm | 80 ppm | 100 ppm | 120 ppm | 140 ppm |
Volume: 210 gal / 795 L | 0.101 qt / 96 mL | 0.135 qt / 128 mL | 0.169 qt / 160 mL | 0.202 qt / 192 mL | 0.234 qt / 223 mL |
Volume: 290 gal / 1098 L | 0.139 qt / 132 mL | 0.185 qt / 176 mL | 0.232 qt / 220 mL | 0.278 qt / 264 mL | 0.324 qt / 308 mL |
(Muriatic acid: 31.45%)
Raising Total Alkalinity
Amount of Sodium Bicarbonate to raise Total Alkalinity | ||||
---|---|---|---|---|
Desired level | 20 ppm | 40 ppm | 60 ppm | 80 ppm |
Volume: 210 gal / 795 L | 0.059 Lb / 27 g | 0.118 Lb / 53 g | 0.178 Lb / 80 g | 0.237 Lb / 107 g |
Volume: 290 gal / 1098 L | 0.081 Lb / 37 g | 0.162 Lb / 74 g | 0.244 Lb / 111 g | 0.326 Lb / 148 g |
pH Adjustment
After the total alkalinity has been lowered to 120 ppm or raised to 80 ppm and the pH is still high or low, you can adjust it using the following chart.
Lowering pH Using Muriatic Acid | |||||
---|---|---|---|---|---|
Volume | Total Alkalinity | 8.4→7.2 | 7.8→7.2 | ||
120 ppm | 80 ppm | 120 ppm | 80 ppm | ||
210 gal (795 L) | 0.028 qt / 26 mL | 0.018 qt / 18 mL | 0.038 qt / 36 mL | 0.025 qt / 24 mL | |
290 gal (1098 L) | 0.019 qt / 18 mL | 0.013 qt / 12 mL | 0.026 qt / 22 mL | 0.017 qt / 16 mL |
Lowering pH Using Sodium Bisulfate | |||||
---|---|---|---|---|---|
Volume | Total Alkalinity | 8.4→7.2 | 7.8→7.2 | ||
120 ppm | 80 ppm | 120 ppm | 80 ppm | ||
210 gal (795 L) | 0.071 Lb / 32 g | 0.047 Lb / 21 g | 0.064 Lb / 29 g | 0.043 Lb / 20 g | |
290 gal (1098 L) | 0.081 Lb / 37 g | 0.032 Lb / 14 g | 0.095 Lb / 43 g | 0.059 Lb / 27 g |
Raising pH Using Sodium Bicarbonate | |||||
---|---|---|---|---|---|
Volume | Total Alkalinity | 8.4→7.2 | 7.8→7.2 | ||
120 ppm | 80 ppm | 120 ppm | 80 ppm | ||
210 gal (795 L) | 0.361 Lb / 163 g | 0.541 Lb / 243 g | 0.737 Lb / 335 g | 0.491 Lb / 224 g | |
290 gal (1098 L) | 0.541 Lb / 243 g | 0.815 Lb / 370 g | 1.105 Lb / 501 g | 0.737 Lb / 335 g |
Calcium Hardness Adjustment
Use the included test strips to check the water hardness level and adjust it following the chart below.
Lowering Calcium Hardness
If your household water supply is treated with a softener, mix the spa hard water with the soft water according to the water volume ratio chart to lower the calcium hardness:
Initial level | Desired level: | |||
---|---|---|---|---|
1000 ppm | 500 ppm | 350 ppm | 250 ppm | |
Water Volume Ratio (Vhard water:Vsoft water) | 1:9 | 1:4 | 2:3 | 2:5 |
Lowering Calcium Hardness Using Soft Water
100 ppm | ||||
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210 gal (795 L) | 0.197 Lb / 89 g | |||
290 gal (1098 L) | 0.269 Lb / 122 g |
WARNING
Muriatic acid is a caustic chemical and liquid solution of sodium bisulfate (NaHSO4) is highly acidic. Handle all chemicals with care and wear extra personnel protective equipment including goggles and gloves. It is very important not to splash acid onto your skin or clothing, or into your eyes.
Maintenance
Spa Tub Drainage
- Turn off the spa control unit.
- Remove the drain valve cap from outside of the spa tub and attach a garden hose, point the other end of the garden hose to a suitable draining area (see drawing 13).
- From inside of the spa tub, open the drain valve cap; water will start flowing out from the garden hose.
- When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely (see drawing 14).
- Attach the inflation hose (7) to the air blower inflation outlet on the control unit.
- Turn on the spa and press the [Bubble button], aim the inflation hose at the inlets/outlets on the spa tub and spa control unit to dry out any water in the piping system (see drawings 15 & 16).
- Use a clean towel to wipe up any remaining water and moisture on the spa tub and spa control unit.
- Ensure the spa tub and spa control unit are thoroughly dried. Note: The enclosed plugs (15) can be used to cover the water inlet and outlet connectors from the inside of the spa tub to prevent water from flowing out.
Spa Tub Cleaning
If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up, change the water and clean the spa tub. See "Spa Tub Drainage" section on how to drain the spa. While empty, remove the cartridge housing from inside of the spa tub wall, clean and/or replace the filter cartridge. Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water. IMPORTANT: Do not use steel wool, hard brushes, or abrasive cleaners.
Biofilm Removal
See your local spa professional for biofilm removal products and advice.
Spa Tub Air Valve Fastening
Check the spa tub air valve for leakage and tightness before use. If air is leaking from the air valve, use the provided wrench (22) to tighten the air valve as follows:
- Make sure the spa tub is deflated, open the air valve cap and insert the wrench (22) into the air valve body (see drawing 17).
- With one hand, hold the backside of the air valve base from the inside of the spa tub wall and turn the wrench (22) clockwise. IMPORTANT: Never adjust the air valve base when the spa is in use or filled with water. Only use the air valve wrench if the air valve is loose or there is leakage around the air valve base. Do not over-tighten the air valve: over-tightening can damage the valve. Just ensure the air valve is snug and not leaking.
Storage
In regions subject to freezing temperatures, drain, clean, disassemble, and properly store the spa set and related components indoors when the temperature drops below 39°F (4°C).
- Drain and clean the spa following the "Spa Tub Drainage" and "Spa Tub Cleaning" sections.
- Reverse set up instructions to deflate and disassemble the spa tub, spa control unit, and spa cover air bladder.
- To deflate the tub and the cover air bladder:
- Open the deflation outlet cap (27) with the included bolt wrench (6) (see drawing 18).
- Insert deflation hose adaptor (28) into the deflation outlet.
- Insert inflation hose (7) over the deflation hose adaptor (28).
- Insert the other end of the inflation hose into the tub air valve or cover air bladder valve.
- Press the [Bubble button] to deflate.
- When deflation is completed, reverse the above steps and ensure the deflation outlet cap (27) is securely fastened. Caution: Only use for the purpose described in this manual. Keep the inflation hose away from water or small objects when the deflation function is activated to avoid damage to the blower motor.
- Make sure all the spa components and accessories are thoroughly clean and dry before storage. Air-dry the spa tub in the sun for an hour before folding.
- Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner.
- Prepare additional new cartridges for next time use.
- Store the spa tub and accessories indoors, temperature controlled, between 32° – 104°F (0° – 40°C), in a suitable storage location.
- The original packing can be used for storage.
Troubleshooting
PROBLEM | CAUSE | SOLUTION |
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NO DISPLAY/SPA CONTROL UNIT DOES NOT WORK |
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HOUSEHOLD CIRCUIT BREAKER TRIPPED |
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NOT HEATING PROPERLY |
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BUBBLE AIR BLOWER DOES NOT WORK | Air blower pump is too hot. |
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FILTRATION PUMP NOT WORKING |
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WATER NOT CLEAN |
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PUMP CONNECTORS ARE NOT LEVEL WITH THE SPA CONNECTORS | One characteristic of PVC is that it changes shape, which is normal. | Elevate the pump with wood or another type of insulated material to bring the pump's connectors level with the spa's connectors. |
TUB HAS A STRANGE SHAPE |
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TUB LOSES AIR PRESSURE |
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LEAKING BETWEEN SPA TUB CONNECTORS AND CONTROL UNIT CONNECTORS |
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SPA IS TOO NOISY IN FILTRATION MODE ONLY |
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AIR PRESSURE IS WEAK DURING INFLATION |
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AIR BUBBLES ARE NOT AS STRONG AS BEFORE |
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IMPORTANT: If you continue to experience difficulty, please contact our Consumer Service Department for assistance. See separate "Authorized Service Centers" sheet.
Filter Pump Motor Disassembly
If there is a need to replace the filter motor (for qualified technician only), follow below steps to disassemble it.
IMPORTANT: You must drain out any remaining water inside the piping system of the control base before replacing any parts.
Tools required: One adjustable wrench and one Philip screwdriver.
Note: The "special wrench tool" is included with the new filter pump motor replacement and not with the spa set.
Warranty
Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This Limited Warranty applies only to the PureSpa listed below.
The provisions of this Limited Warranty apply only to the original purchaser and is not transferable. This Limited Warranty is valid for the period noted below from the date of the initial retail purchase. Keep your original sales receipt with this manual, as proof of purchase will be required and must accompany warranty claims or the Limited Warranty is invalid.
PureSpa Warranty – 1 Year
If a manufacturing defect is found within the periods noted above, please contact the appropriate Intex Service Center listed in the separate "Authorized Service Centers" sheet. The Service Center will determine the validity of the claim. If the Service Center directs you to return the product, please carefully package the product and send with shipping and insurance prepaid to the Service Center. Upon receipt of the returned product, the Intex Service Center will inspect the item and determine the validity of the claim. If the provisions of this warranty cover the item, the item will be repaired or replaced at no charge.
Any and all disputes regarding the provisions of this Limited Warranty shall be brought before an informal dispute settlement board and unless and until the provisions of these paragraphs are carried forth, no civil action may be instituted. The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission (F.T.C.). IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES. Some states, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty does not apply if the products are subject to negligence, abnormal use or operation, accident, improper operation, improper voltage or current contrary to operating instructions, or to damage by circumstances beyond Intex's control, including but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood, freezing, rain, or other external environmental forces. This warranty will become null and void if the PureSpa is used for any commercial purposes. This Limited Warranty applies only to those parts and components sold by Intex. The Limited Warranty does not cover unauthorized alterations, repairs, or disassembly by anyone other than Intex Service Center personnel.
DO NOT GO BACK TO THE PLACE OF PURCHASE FOR RETURN OR REPLACEMENT. IF YOU ARE MISSING PARTS OR NEED ASSISTANCE, PLEASE CALL US TOLL-FREE (FOR U.S. AND CANADIAN RESIDENTS): 1-800-234-6839 OR VISIT OUR WEBSITE: WWW.INTEXCORP.COM.
Proof of Purchase must accompany all returns or the warranty claim will be invalid.