PureSpa™ Greywood Deluxe™ SB-HW20 Owner's Manual
Please read, understand, and follow all instructions carefully before installing and using this product. Keep for future reference.
Important Safety Rules
When installing and using this electrical equipment, basic safety precautions should always be followed.
DANGER
- Risk of Accidental Drowning (especially children under 5 years). Ensure children are kept under constant supervision. Secure means of access or install a safety protection device.
- Risk of drowning. Inspect the spa cover regularly for leaks, premature wear and tear, or damage. Never use a worn or damaged cover.
- Risk of injury. Ensure suction fittings are compatible with the pump. Never operate the spa if suction fittings are broken or missing.
- Risk of injury. Replace damaged cord immediately. Do not bury cord. Never use an extension cord.
- Risk of Electric Shock. Do not permit any electric appliance within 3.5 m (11.5 feet) of a spa or hot tub.
- Risk of Electric Shock. Do not use and unplug the spa when it is raining, thundering, or lightning.
WARNING
- The spa electrical appliance should be supplied through a residual current device (RCD) with a rated residual operating current not exceeding 30 mA.
- The spa electrical appliance comprises a portable residual current device (PRCD) with a rated residual operating current not exceeding 10 mA. If a leakage current of more than 10 mA is detected, unplug and stop using the spa. Contact a local service center.
- Parts containing live parts (except low voltage components) must be inaccessible to persons in the spa.
- Electrical installation shall fulfill local national standards.
- Electrical components must be located or fixed so they cannot fall into the spa.
- To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
- Children should not use spas or hot tubs without adult supervision.
- To reduce the risk of child drowning, supervise children at all times. Attach and lock spa cover after each use.
- To reduce the risk of injury/illness:
- The water in a spa should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are considered safe for a healthy adult. Lower temperatures are recommended for young children and when spa use exceeds 10 minutes. Seek medical advice before use.
- Pregnant or possibly pregnant women should limit spa water temperature and duration of use and seek medical advice.
- Check the water temperature before entering the spa.
- The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
- Persons with any medical condition should seek medical advice before using a spa.
- Persons using medication and/or having an adverse medical history should seek medical advice before using a spa.
- Avoid putting the head underwater and swallowing spa water.
- People with infectious diseases should not use a spa or hot tub.
- Exercise care when entering or exiting the spa or hot tub.
- Water temperature in excess of 38°C (100°F) may be injurious to your health.
- Do not use a spa or hot tub immediately following strenuous exercise.
- Prolonged immersion in a spa or hot tub may be injurious to your health.
- When pregnant, soaking in hot water for long periods can harm your fetus. Measure water temperature before entering. Do not enter spa if water is hotter than 38°C (100°F). Do not stay in spa for longer than 10 minutes.
- Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.
- Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and unconsciousness.
- Hyperthermia occurs when the body's internal temperature reaches a level several degrees above normal. Symptoms include increased internal temperature, dizziness, lethargy, drowsiness, and fainting. Effects include failure to perceive heat, failure to recognize the need to exit, unawareness of impending hazard, fetal damage, physical inability to exit, and unconsciousness resulting in drowning.
- The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia.
- Always add chemicals to water, never add water to chemicals.
- Never jump or dive into a spa or any shallow body of water.
- Assembly and disassembly by adults only.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and maintenance must be performed by an adult above 18 years old.
- No part of the electrical appliance is to be located above the bath during use.
- Keep the plug of this product more than 4m away from the spa and at a height of 1.2m at least.
- Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the product, and on raining days.
- Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge trimmers and other equipment.
Setup
Site preparation and requirements
- The spa can be installed indoor or outdoor. For household use only.
- Make sure the area is water resistant, level, flat, and free of sharp objects.
- Provide a properly located grounded electrical outlet with a protection grade of IPX4 or higher.
- Ensure enough clearance around the spa for full access to the spa equipment for maintenance and/or service.
- The area shall facilitate draining purposes during long term spa storage. Check local and national regulations regarding spa water disposal.
- To reduce noise disturbance, do not install the spa in the immediate vicinity of vertical walls.
- The area shall be within reach of fresh water supply.
- Check your local laws and regulations regarding indoor and/or outdoor spa installation.
Additional requirements for indoor installation
- Make sure the floor can support the full weight of the filled spa with occupants. Consult a qualified contractor or structural engineer.
- Make sure the floor is water resistant and non-slip. Do not install the spa on carpet or other materials that will be damaged by moisture.
- Do not install the spa indoors on a second floor above finished living space due to the possibility of water and humidity damage.
Additional requirements for outdoor installation
- Spa owners may need to comply with local or states laws relating to childproof fencing, safety barriers, lighting, and other safety requirements. Contact your local building code enforcement office.
- Make sure the surface is level, flat, smooth and strong enough to support the full weight of the filled spa.
- Do not setup the spa on grass or dirt, as this increases debris entry and damages the spa floor.
- Do not expose the spa to direct sunlight for extended periods. Provide protection from the sun.
- It is possible to install and leave the spa outside at a temperature not lower than 4°C (39°F) provided the water temperature inside the spa is higher than 4°C (39°F) and the water inside the circulation system, pump, pipe are not frozen. Put a "temp barrier mat" between the spa floor and the ground to prevent heat loss and provide better heat retention. Do not use the spa if the ambient or water temperature is 4°C (39°F) or lower.
Setup the spa with at least 2 persons.
- Move the entire package to the selected site. Do not drag the spa tub across the ground.
- Open the carton carefully. This carton can be used to store the spa during long term storage or when not in use.
- Lay out all the parts on the ground and make sure all parts are accounted for. Contact the appropriate Intex Service Center for missing or damaged parts.
Spa Control Panel Charging and Installation
- Make sure the back of the control panel (5) and the control base recessed channel surface are clean and dry.
- Make sure the control base is plugged in and the RCD tested. Place the control panel (5) on the control base recessed channel to charge the built-in battery. See "Spa Control Panel" operation section for more details.
- Once the control panel battery is fully charged, place the control panel on top of the spa tub wall. To remove the control panel, lift the latch while pulling the control panel away from the support stand.
Optional equipotential bonding system
Depending on local building codes and regulations, have a qualified electrician connect the spa equipotential terminal with a conductor (wire) having a nominal cross-sectional area of 2.5 mm² to 6mm² to the household equipotential terminal. (Wire not included)
Inflation
Inflate the Spa Tub Wall
- Take out the ground cloth (19) and spread it over the cleared area. Spread out the spa liner over the ground cloth and point the drain valve towards a suitable draining area. Spread the ground cloth with the bubbles facing down.
- Flip up the control base side cover (4) to reveal the air blower inflation outlet. Pull out the latch to open the cover, insert the hose adaptor (24) with hose and reattach the latch to the hose adaptor to secure it in place.
- Unscrew the air valve cap on the spa tub to reveal the stem. Push the stem in and turn 90 degrees right to secure it in the down position. Insert the other end of the inflation hose (7) into the valve and turn to the right to lock it in position.
- Press the button to turn on the control panel. Press the button to inflate the spa tub wall for 8 to 10 minutes until it is firm to the touch but not hard. IMPORTANT: Do not over inflate or use high pressure air compressor to inflate.
- Press the button again to turn it off.
- Replace the air valve cap back. The cap is designed to be screwed on and off. Never exert force as this could cause the complete internal inflation system of the valve to come loose.
- If there is a need to replace the spa tub air pressure release valve core (23), use the included wrench (22) to unscrew the core from the valve base. Insert the replacement core and tighten with the wrench. Make sure the core is securely tightened.
Inflate the Spa Cover Air Bladder
- Open the inflation valve and insert the inflation hose (7) into the valve; press to inflate until it is firm to the touch but not hard.
- Disconnect the inflation hose (7) from the air blower inflation outlet and the valve.
- Replace the control base inflation latch back; close and recess the inflation valve.
Deflation
For Spa Tub Wall:
- Unscrew the cap to reveal the stem, push the stem in and turn 90 degrees right to secure it in the down position.
- Once deflation is completed, push the stem in and turn 90 degrees left to return it to the inflation position.
- Replace the cap back.
For Cover Air Bladder:
- Pull valve cap out and squeeze the valve at its base until deflated.
- Close and recess the valve back.
IMPORTANT: The spa tub inflation/deflation valve incorporates an "air pressure release" function that automatically releases excess air when the spa tub internal pressure is between 1.5 - 2.5 psi (0.103 - 0.172 bar).
Spa Control Unit Installation
- Connect the spa control unit to the spa tub (see drawing 10). Hand-tighten the connectors securely. Do not use tools to tighten. NOTE: Never attach external accessories not supplied with the kit to the spa tub or control base unit, as this will void the warranty.
- Replace the control base side covers (4) (see drawing 11). CAUTION: Do not sit, lean, cover or place any objects over the spa control unit.
- Attach the filter cartridge housing assembly to the inside of the spa tub outlet grid (lower position) (see drawing 12). Inflate the spa tub first before installing filter pump fittings.
- Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside.
- Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall. Do not over fill the spa. Never move the spa tub with water inside and/or with the control base attached to the spa as the spa or control base may be damaged. WARNING: Never pour water with a temperature higher than 40°C (104°F) into the spa directly. It is recommended to fill the spa tub with lukewarm water for quick heating and energy saving.
- Place the spa cover and spa air bladder (pre-installed in spa cover) over the spa tub, and make sure the spa cover buckles are locked using the key provided after pulling the buckled straps tight. IMPORTANT: Inspect the spa cover regularly for leak, premature wear and tear or deterioration. Never use a damaged spa cover.
- Ensure that the spa base is plugged into a properly located and sized electrical outlet and press the button to turn on the control panel. Press the button on the control panel to activate the heater.
Spa Cover
The attachment buckles of the cover are locking buckles. Two keys are provided. Each buckle is marked with "locked" and "unlocked" symbols. Put the key into the slot on the buckle and turn it to the appropriate position to lock or unlock the buckle respectively. To assure safety from unauthorized access, always put the cover on when spa is not in use and lock all buckles. Always keep the keys out of reach of children. In case you misplace the keys, you can use any similar size flat screwdriver to lock or unlock the buckles. When the spa is being used, the cover should be placed in a clean, dry area. Covers should not be put on wooden tables or wooden decking because of the risk of bleaching the wood. A cover lifter, dedicated support or similar device, is recommended for ensuring that the cover, mostly its side facing the water, does not come into contact with the ground or any other dirty surfaces.
Operation
SPA CONTROL PANEL
A: On/Off Button
B: Lock/Unlock Button
C: Control Panel Battery Indicator
D: Bubble Button
E: Water Filter Button
F: Celsius/Fahrenheit Toggle Button
- On/Off Button: Press this button to active the control panel buttons. Press this button again to turn off all currently activated functions.
- Lock/Unlock Button: Press and hold this button 3 seconds to lock/unlock the control buttons. If you forget to lock the keypad controls, the system will automatically lock it after 1 minute of inactivity. The icon on the display is green when locked.
- Control Panel Battery Indicator: The battery indicator will turn green when it is fully charged; turn red when it requires charging and flashing red when it is in charging mode.
- Bubble Button: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The bubble icon on the displays is green when activated. CAUTION: Do not run Bubble system when the cover is attached, air can accumulate inside the spa and cause irreparable damage and bodily harm.
- Water Filter Button: This button turns the filter pump on and off. The water filter icon on the display is green when activated and flashing 002H which is the minimum preset operating hours. Press again to increase the preset time from 002H, 004H to 006H. Pressing the button after the maximum number of hours (006H) will turn off the filter pump and the LED display shows the spa water temperature. If you have selected too many hours keep pressing to repeat the cycle. Once the operating time is set, the LED display will stop flashing after 10 seconds and the filter pump starts working. The cycle repeats itself at the same time each day for the number hours selected. If the heating system is activated it will override the filter pump preset time function. To view the preset time while the filter pump is operating, press button, the display will briefly flash the preset hours for 10 seconds and then display back the remaining operating hours. To adjust the preset time, press button twice until the display is flashing and repeat previous steps. NOTE: The built-in hard water treatment function works automatically in conjunction with the filtration system.
- Celsius/Fahrenheit Toggle button: The temperature can be displayed in either Fahrenheit or Celsius. The system's default is Celsius. NOTE: The default temperature is 20°C (68°F). Temperature adjustment ranges from 10°C (50°F) to 40°C (104°F). NOTE: The spa control panel is resistant to water, but it is not designed to be completely submerged. Do not put the control panel in the water. Submersion could cause water to enter the panel causing damage to the electronics. WARNING: NEVER use the spa if indicated water temperature is more than 40°C (104°F).
G: Heat Button
H: Heater Start Timer (HST) Button
- Heat Button: Press this button to activate the heating system. Press or to set the desired water temperature. The heater will continuously heat until the water temperature reaches the set temperature and then hold at that temperature. This is achieved by the heater restarting automatically whenever the water temperature drops 1-2°C (1.8-3.6°F) below the set temperature. When the flame icon on the display is red, the heating system is activated. When the flame icon turns green, the water is at the set temperature. The heating system is then at rest, but the filtration system will continue circulating water nonstop, unless manually turned off. If the heating system is reactivated, the filter pump will restart at the same time. NOTE: To stop the filtration system while the heater is at rest mode, press the flame button first and then the filter button. Pressing the heat button only while the heater is at rest mode will turn off the heating system only and the filtration system will operate for 1 more minute before it turns off or continue with the filter pump preset operating hours. To turn the heater off while heating, press the flame button. IMPORTANT: The following conditions will lead to slow water heating: The ambient temperature is lower than 10°C (50°F). Outdoor wind speed is above 3.5-5.4 m/s (8-12 mph). The air bubble function is activated when heating the spa water. The spa is not properly covered with the spa cover when the water is heating.
- Heater Start Timer (HST) Button: Use this button to select a future start time for the heating system. Press this button and then press or to set the number of hours by which you wish to delay the start of the heating system, from 000 to 120 hours. The icon will flash red for a few seconds and then stays red. The information shown on the LED display alternates between the remaining hours before heater start and the water temperature. Once the countdown timer reaches 000, the heating system will start operating. To deactivate the function at any time, simply set the HST time back to 000. To readjust the preset hours, press the HST button twice and adjust the hours with and buttons.
I: Heater Duration Timer (HDT) Button
J: Decrease Button
K: Increase Button
L: LED Display
- Heater Duration Timer (HDT) Button: Use this button to select the desired length of time the heating system should operate. Press this button and then press or to set the number of hours you wish the heater to operate before it automatically turns off, from 000 to 048 hours. The icon will flash red for a few seconds and then stays red. The heating system will operate for the amount of preset hours only. The timer takes priority over temperature, so the heater will shut off when HDT time runs out regardless if the preset spa water temperature is reached or not. During the HDT function, the information shown on the LED display alternates between the remaining heater operating hours and the water temperature. Repeat previous steps to reprogram this function. To deactivate the function at any time, simply set the HDT time back to 000. To readjust the preset hours, press the HDT button twice and adjust the hours with and buttons.
- Adjustment Buttons: Press the increase or decrease buttons to adjust the desired function settings. Press and hold the button will rapidly increase or decrease the numbers.
- LED Display: Once plugged in the LED displays the current water temperature automatically. If the control panel (5) is not placed on the control base recessed channel, the LED display will go blank after 5 minutes. Press any button to resume the control panel.
Heater Function Setting Examples
Temp set (°C/°F) | HST | HDT | Action |
---|---|---|---|
40/104 | 000H | 000H | HST & HDT functions are off. Heating system has to be activated manually by pressing button. See “Spa Control Panel” section for details. The heater will continuously heat until the temperature is reached and then hold at that temperature. |
40/104 | 000H | 005H | Turn the heater on and set a run time at which point the heater will turn itself off. The heater will continuously heat until the temperature is reached and then hold at that temperature until the 5 hours run time has expired, regardless if the water temperature has reached 40°C/104°F or not. |
40/104 | 012H | 005H | Turn the heater on some time into the future to a set temperature and set a run time at which point the heater will turn itself off. The heater will start after 12 hours and continuously heat until the temperature is reached and then hold at that temperature until the 5 hours run time has expired, regardless if the water temperature has reached 40°C/104°F or not. |
40/104 | 012H | 000H | Turn the heater on some time (in hours) into the future to a set temperature. The heating system will start after 12 hours, and continuously heat until the water reaches 40°C/104°F and then hold at that temperature. When the spa water temperature drops 1-2°C (1.8-3.6°F) below the set temperature the heating system will restart. When the flame icon on the display is red, the heating system is activated. When the flame icon turns green, the water is at the set temperature. The heating system is at rest and the filtration system will continue working nonstop. |
NOTE: Keep the spa control panel within 5m (16ft) range of the control base to ensure good wireless transmission signal.
Minimize Heat Loss and Energy Consumption Advice
- Always keep the spa cover on to minimize heat loss during heating of the spa between uses (but not while it is being used). Ensure the cover is fitted tightly, as per manufacturer's instructions to maximize insulation. It shall be recommended that the cover, when not in use, should be kept off the ground to retain its cleanliness (particularly the surface in close proximity to the water spa water surface). The cover should be stored in an appropriate location, where it cannot be damaged, or cause damage.
- Check the set water temperature and consider lowering it for the times when the spa will typically not be in use.
- Depending on external conditions, consider turning off the heater entirely if not using the spa for an extended period of time (where the spa provides this option, but still maintains residual disinfection/pH-values).
- Consider that the comfortable temperature range during use may be lower than the maximum safe temperature.
- Use the included insulating ground cloth underneath the spa to minimize heat loss through the bottom of the spa.
- Maintain clean filters to preserve appropriate working conditions for the pump and avoid unnecessary water replacement and re-heating.
LED Code Chart
LED Reading | CAUSE | SOLUTION |
---|---|---|
E81 | Transmission signal failure |
|
E90 | No water flow |
|
E94 | Water temperature too low |
|
E95 | Water temperature too high |
|
E96 | System Error |
|
E97 | Dry-fire Protection |
|
E99 | Water temperature sensor broken |
|
END | After 72 hours of continuous heating operation, the pump will hibernate automatically. The rapid heating function is disabled. | Press the button to re-active the filter pump. |
BLANK | Control panel battery has no power or in "Power Saving Mode" waiting to be placed on the control base recessed channel. |
|
Maintenance and Chemicals
WARNING: Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the product.
Water Sanitation
The spa owner must regularly check and keep the spa water sanitized with scheduled maintenance. Adding sanitizer and other chemicals will control bacteria and viruses present in the spa water. The maintenance of a proper water balance through appropriate use of sanitizers is the single most important factor in maximizing the life and appearance of the spa tub as well as ensuring clean, healthy and safe water. Proper technique is important for water testing and treating the spa water. See your pool/spa professional for chemical, sanitizer, test kits and testing procedures questions. CAUTION: ALWAYS FOLLOW THE CHEMICAL MANUFACTURER'S DIRECTIONS, AND THE HEALTH AND HAZARD WARNINGS.
Do not add chemicals if the spa is occupied. This can cause skin or eye irritation. Concentrated chlorine solutions can damage the spa tub. Intex Recreation Corp., Intex Development Co. Ltd., their related companies, authorized agents and service centers, retailers or employees are not liable for costs associated with the loss of spa water, chemicals or water damage.
Maintenance of Spa Water and Cartridge
Protect all spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized. Always practice good hygiene. To ensure proper spa water quality follow these procedures:
- Inspect and clean the filter cartridge every day, and change the filter cartridge every 3 days.
- Unscrew the cartridge housing assembly from the spa tub wall and remove the cartridge.
- Use a garden hose to rinse off the cartridge. If the cartridge remains soiled and discolored it should be replaced. Keep spare cartridges on hand.
- Reinstall the clean cartridge back into the cartridge housing and replace the cartridge housing assembly back onto the spa tub wall.
- Change the spa water every 2 weeks. See "Spa Tub Drainage" and "Spa Tub Cleaning" sections for details.
- Use spa chemicals to maintain proper water chemistry. Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
- All occupants must shower before entering the spa.
Water Chemistry Balance
Maintain the spa water pH level between 6.8 and 7.6, total alkalinity level between 60 and 120 ppm and free chlorine level between 2 to 4 ppm. Use the included test strips to test the spa water chemistry before each use of the spa and continue to test the water no less than once a week. The Test Strips can test the "Free Chlorine", "pH", "Total Alkalinity" and "Calcium Hardness" levels at the same time:
- Dip the entire strip into the water and remove immediately.
- Hold the strip level for 15 seconds. Do not shake excess water from the strip.
- Compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level in the pool water. NOTE: Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date. Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty.
Use the included chemical floater dispenser to administer chlorine [chemical tablet size: less than 1" (2.5 cm) diameter] into the spa water. Add 1 tablet into the dispenser. Always follow the chemical manufacturer's directions. Remove the chemical floater dispenser when the spa is in use. Never let chlorine come in contact with the spa tub if it is not completely dissolved. Flush all pipes with treated water by activating the bubble function for an hour a day. IMPORTANT: Press the button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.
Spa Water Chemistry and Balance
Parameter | Value |
---|---|
Water clarity | clear view of the bottom |
Total Alkalinity (TA) in mg/l | 60 to 120 |
Calcium Hardness (CaCO3) in mg/l | 150 to 250 |
Colour of the water | no colour should be observed |
Turbidity in FNU/NTU | max. 1.5 (preferably less than 0.5) |
Nitrate concentration above that of fill water in mg/l | max. difference of 20 compared to the fill water concentration |
Total organic carbon (TOC) in mg/l | max. 4.0 |
Redox potential against Ag/AgCI 3.5 M KCI in mV | min. 650 |
pH value | 6.8 to 7.6 |
Free active chlorine (without cyanuric acid) in mg/l | 0.3 to 1.5 |
Bromine in mg/l | 2.0 to 4.0 |
When using alternative/additional disinfectants other appropriate parameters may be considered.
- Consult national regulations and guidelines for any deviations.
- Natural water sources may introduce water colouration.
- Intentional water colouration is excluded.
- When using organic compounds this value may be higher.
- Subject to the flocculant(s) used (if any).
- When pH is greater than 7.5 the free active chlorine is less than 50%.
- Commonly recommended concentration of free chlorine in aquatic settings is 0.3 to 1.5 mg/l. However, in order to ensure water hygiene in the spa setting where the water is heated and the water volume to user ratio is low, it is acceptable to temporarily exceed this concentration with manual dosage, provided the health of the user is not compromised. Therefore, a range of 2.0 to 4.0 mg/l is acceptable as also recommended by the U.S. Environmental Protection Agency and the Center for Disease Control. Do not use cyanuric acid.
- Temporary exceeding due to manual dosage and low water volume to user ratio is acceptable, provided the health of the user is not compromised.
Particular care should be taken with chemical treatment of the water with special attention to disinfectant limits and control of pH values. The use of ozone or UV, where applicable, shall always be accompanied by residual disinfection with an oxidising biocide (e.g. Chlorine or Bromine or other biocide products, compatible with manufacturer's recommendations). Improper use of chemicals may result in degradation, damage and other imperfections of the spa surface and other spa components (typically discolouration of materials, corrosion of metal parts).
Free chlorine: is the chlorine residual present in the spa water. Result if too low - Inadequate level of disinfection. Result if too high - cause odor problem, skin & eye irritation, corroded metals and other materials.
pH: a value that indicates how acidic or basic the spa water is. Result if too low - Corroded metals, eye & skin irritation, and destruction of total alkalinity. Result if too high - Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, poor chlorine efficiency.
Total Alkalinity (TA): indicates the degree of the water's resistance to pH change. It determines the speed and ease of pH change, so always adjust total alkalinity before adjusting the pH level. Result if too low - Corroded metals, eye & skin irritation. Low alkalinity will cause the pH to be unstable. Result if too high - Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, high chlorine demand.
Spa Water Chemistry and Balance (continued)
Calcium Hardness (CaCO3): refers to the amount of calcium and magnesium dissolved in the water. Result if too low - Difficulty balancing water, corrosion of metal components, eye & skin irritation and water foaming. Result if too high - Scale formation, cloudy water, eye & skin irritation, difficulty balancing water and filter/heater inefficiency.
Saturation Index (SI): temperature, calcium hardness concentration, total alkalinity and pH represent the main factors influencing scale formation. The tendency of water to either form scale or corrode is indicated by the Saturation Index (SI): SI = pH+TF+CF+AF-12.1
*Where: TF = Temperature Factor; CF = Calcium Hardness Factor; AF = Total Alkalinity Factor
Water Temperature | TF | Calcium Hardness (ppm) | CF | Total Alkalinity (ppm) | AF | |
---|---|---|---|---|---|---|
(°C) | (°F) | |||||
8 | 46 | 0.2 | 75 | 1.5 | 50 | 1.7 |
12 | 54 | 0.3 | 100 | 1.6 | 75 | 1.9 |
16 | 61 | 0.4 | 150 | 1.8 | 100 | 2.0 |
19 | 66 | 0.5 | 200 | 1.9 | 150 | 2.2 |
24 | 75 | 0.6 | 250 | 2.0 | 200 | 2.3 |
29 | 84 | 0.7 | 300 | 2.1 | 300 | 2.5 |
34 | 93 | 0.8 | 400 | 2.2 | 400 | 2.6 |
40 | 104 | 0.9 | 500 | 2.3 | 500 | 2.8 |
Test the water pH, Temperature, Calcium Hardness and Total Alkalinity levels. Use the equivalent Factors in the SI equation.
If SI = 0, Balance
If SI > 0, Scaling or cloudy water condition.
If SI < 0, Corrosive to metals or eye & skin irritating condition.
The SI is considered satisfactory if the value is within -0.3 to +0.3 range. Zero being perfect.
SPA Water Adjustment
How to adjust the spa water chemistry when the levels are off the range. CAUTION: Always follow the chemical manufacturer's directions, and the health and hazard warnings.
Total Alkalinity (TA) Adjustment
Remove the spa cover to aerate the water and use the included test strips to check the chemistry level. Ensure the chlorine level in the water is between 2-4 ppm first, as chlorine will affect the TA test result. If the TA level (and not the pH) is higher than 120 ppm, add appropriate chemical product to lower the TA level. If the TA level is lower than 60 ppm, add appropriate chemical product to raise the TA level. NOTE: After adjustment, retest the water after 24 hours and adjust again if necessary.
pH Adjustment
After the total alkalinity has been lowered to 120 ppm or raised to 80 ppm and the pH is still high or low, add appropriate chemical product to adjust the pH level between 6.8 and 7.6.
Calcium Hardness Adjustment
Use the included test strips to check the water hardness level and adjust it with appropriate chemical product. WARNING: Handle all chemicals with care and wear extra personnel protective equipment including goggle and gloves. It is very important not to splash acid onto your skin or clothing, or into your eyes.
Maintenance
Spa Tub Drainage
- Turn off the spa control unit.
- Connect the drain valve adaptor to a garden hose and point the other end of the garden hose to a suitable draining area.
- Remove the drain valve cap from outside of the spa tub and attach the drain valve adaptor to the drain valve.
- From inside of the spa tub, open the drain valve cap, water will start flowing out from the garden hose.
- When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely.
- Attached the inflation hose (7) to the air blower inflation outlet on the control unit.
- Turn on the spa and press the button, aim the inflation hose at the inlet/outlets on the spa tub and spa control unit to dry out any water in the piping system.
- Use a clean towel to wipe up any remaining water and moisture on the spa tub and spa control unit.
- Ensure the spa tub and spa control unit are thoroughly dried. NOTE: The enclosed plugs (15) can be used to cover the water inlet and outlet connectors from the inside of the spa tub to prevent water from flowing out.
Spa Tub Cleaning
If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up, change the water and clean the spa tub. See "Spa Tub Drainage" section on how to drain the spa. While empty, remove the cartridge housing from inside of the spa tub wall, clean and/or replace the filter cartridge. Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water. IMPORTANT: Do not use steel wool, hard brushes or abrasive cleaners.
Biofilm Removal
See your local spa professional for biofilm removal products and advice.
Spa Tub Air Valve Fastening
Check the spa tub air valve for leakage and tightness before use. If air is leaking from the air valve, use the provided wrench (22) to tighten the air valve as follow:
- Make sure the spa tub is deflated, open the air valve cap and insert the wrench (22) into the air valve body.
- With one hand, hold the backside of the air valve base from the inside of the spa tub wall and turn the wrench (22) clockwise. IMPORTANT: Never adjust the air valve base when the spa is in use or filled with water. Only use the air valve wrench if the air valve is loose or there is leakage around air valve base. Do not over tighten the air valve: over tightening can damage the valve. Just ensure the air valve is snug and not leaking.
Spa Cover
Inspect the spa cover regularly for leaks, premature wear and tear, damage, or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child. Clean the cover inside and outside periodically using a sponge and a suitable solution that includes adequate disinfection (10 mg per liter of free chlorine). Do not use steel wool, hard brushes or abrasive cleaners.
Storage
In regions subject to freezing temperatures, drain, clean, disassemble and properly store the spa set and related components indoors when the temperature drops below 4°C (39°F).
- Drain and clean the spa following the "Spa Tub Drainage" and "Spa Tub Cleaning" sections.
- Reverse set up instructions to deflate and disassemble the spa tub, spa control unit and spa cover air bladder.
- To deflate the tub and the cover air bladder:
- Open the deflation outlet cap (27) with the included bolt wrench (6).
- Insert deflation hose adaptor (28) into the deflation outlet.
- Insert inflation hose (7) over the deflation hose adaptor (28).
- Insert the other end of the inflation hose into the tub air valve or cover air bladder valve.
- Press the air bubble button to deflate.
- When deflation is completed reverse above steps and ensures the deflation outlet cap (27) is securely fastened. Caution: Only use for the purpose described in this manual. Keep the inflation hose away from water or small objects when the deflation function is activated to avoid damage to the blower motor.
- Make sure all the spa components and accessories are thoroughly clean and dry before storage. Air-dry the spa tub in the sun for an hour before folding.
- Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner.
- Prepare additional new cartridges for next time use.
- Store the spa tub and accessories indoors, in a dry, temperature controlled, between 0° – 40°C (32° – 104°F), storage location.
- The original packing can be used for storage.
Troubleshooting
PROBLEM | CAUSE | SOLUTION |
---|---|---|
NO DISPLAY/SPA CONTROL UNIT DOES NOT WORK |
|
|
HOUSEHOLD CIRCUIT BREAKER TRIPPED |
|
|
NOT HEATING PROPERLY |
|
|
BUBBLE AIR BLOWER DOES NOT WORK |
|
|
FILTRATION PUMP NOT WORKING |
|
|
WATER NOT CLEAN |
|
|
PUMP CONNECTORS ARE NOT LEVEL WITH THE SPA CONNECTORS |
|
|
TUB HAS A STRANGE SHAPE |
|
|
TUB LOSES AIR PRESSURE |
|
|
LEAKING BETWEEN SPA TUB CONNECTORS AND CONTROL UNIT CONNECTORS |
|
|
SPA IS TOO NOISY IN FILTRATION MODE ONLY |
|
|
AIR PRESSURE IS WEAK DURING INFLATION |
|
|
AIR BUBBLES ARE NOT AS STRONG AS BEFORE |
|
|
If you continue to experience difficulty, please contact our Consumer Service Department for assistance. See separate "Authorized Service Centers" sheet.
Filter Pump Motor Disassembly
If there is a need to replace the filter motor (for qualified technician only), follow below steps to disassemble it.
IMPORTANT: You must drain out any remaining water inside the piping system of the control base before replacing any parts.
Tools required: One adjustable wrench and one Philip screwdriver.
NOTE: The "special wrench tool" is included with the new filter pump motor replacement and not with the spa set.
Warranty
Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This limited warranty applies only to the PureSpa only.
This limited warranty is in addition to, and not a substitute for, your legal rights and remedies. To the extent that this warranty is inconsistent with any of your legal rights, they take priority. For example, consumer laws across the European Union provide statutory warranty rights in addition to the coverage you receive from this limited warranty: for information on EU-wide consumer laws, please visit the European Consumer Center website at http://ec.europa.eu/consumers/ecc/contact_en/htm.
The provisions of this limited warranty apply only to the original purchaser and are not transferable. This limited warranty is valid for a period of one (1) year from the date of the initial retail purchase. Keep your original sales receipt with this document, as proof of purchase will be required and must accompany warranty claims or the limited warranty will be invalid.
PureSpa Warranty - 1 Year
If you find a manufacturing defect in the PureSpa during the warranty period, please contact the appropriate Intex Service Center listed in the separate "Authorized Service Centers" sheet. If the item is returned as directed by the Intex Service Center, the Service Center will inspect the item and determine the validity of the claim. If the item is covered by the provisions of the warranty, the item will be repaired or replaced, with the same or comparable item (at Intex's choice) at no charge to you.
Other than this warranty, and other legal rights in your country, no further warranties are implied. To the extent possibly in your country, in no event shall Intex be liable to you or any third party for direct or consequential damages arising out of the use of your PureSpa, or Intex or its agents' and employees' actions (including the manufacture of the product). If your country does not allow the exclusion or limitation of incidental or consequential damages, this limitation or exclusion does not apply to you.
You should note that this limited warranty does not apply in the following circumstances:
- If the PureSpa is subject to negligence, abnormal use or application, accident, improper operation, improper voltage or current contrary to operating instructions, improper maintenance or storage;
- If the PureSpa is subject to damage by circumstances beyond Intex's control, including but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood, freezing, rain, or other external environmental forces;
- If the PureSpa is used for any commercial purposes;
- To parts and components not sold by Intex; and/or.
- To unauthorized alterations, repairs or disassembly to the PureSpa by anyone other than Intex Service Center personnel.
The costs associated with the loss of pool water, chemicals or water damage are not covered by this warranty. Injury or damage to any property or person is not covered by this warranty.
Read the owner's manual carefully and follow all instructions regarding proper operation and maintenance of your PureSpa. Always inspect your product prior to use. This limited warranty will be void if use instructions are not followed.
File Info : application/pdf, 29 Pages, 3.37MB
DocumentDocumentReferences
GPL Ghostscript 9.26 Adobe InDesign CS6 (Windows)Related Documents
![]() | PureSpa Greywood Deluxe SB-HWF20 User Manual Comprehensive user manual for the Intex PureSpa Greywood Deluxe SB-HWF20, covering safety rules, setup instructions, operation, maintenance, troubleshooting, and warranty information. |
![]() | PureSpa Greywood Deluxe SB-HWF20 User Manual This manual provides instructions for the Intex PureSpa Greywood Deluxe SB-HWF20, covering safety guidelines, parts description, assembly, operation, maintenance, troubleshooting, and warranty information. |
![]() | PureSpa SB-HSWF10 Owner's Manual Comprehensive owner's manual for the Intex PureSpa SB-HSWF10, covering safety rules, parts, setup, operation, maintenance, troubleshooting, and warranty information. |
![]() | Intex PureSpa SB-H10 Owner's Manual This manual provides instructions for the installation, operation, maintenance, and troubleshooting of the Intex PureSpa SB-H10 hot tub. It includes safety rules, product specifications, and water chemistry guidelines. |
![]() | Intex PureSpa SSP-H-20-1C Owner's Manual Comprehensive owner's manual for the Intex PureSpa SSP-H-20-1C, covering important safety rules, parts identification, setup instructions, operation, maintenance, troubleshooting, and warranty information. |
![]() | Intex PureSpa SSP-H-10-2 Owner's Manual: Setup, Operation & Maintenance Guide Your essential guide to the Intex PureSpa SSP-H-10-2. Learn how to safely set up, operate, maintain, and troubleshoot your spa for optimal enjoyment. Includes detailed instructions and warranty information. |
![]() | Intex SimpleSpa SB-B20 User Manual Comprehensive user manual for the Intex SimpleSpa SB-B20 inflatable hot tub, covering safety instructions, parts reference, assembly, operation, maintenance, troubleshooting, and warranty information. |
![]() | PureSpa SC-WF20 User Manual This user manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Intex PureSpa SC-WF20 hot tub. It includes safety precautions, technical specifications, and guidance on water chemistry and maintenance. |