APP SMART LOCK QUICKSTART MANUAL

Getting Started

Illustration of the CATCHFACE APP Smart Lock, featuring a digital keypad, a handle, and a keyhole.

1 INFORMATION & SAFETY WARNINGS

This user manual will guide you through the functions and usages of the bluetooth enabled smart lock. Please read this manual carefully before you attempt to use the lock and keep it in a secure place. If you have questions not answered by this manual or are in need of non-routine service, please contact our customer service.

Note: Information with this icon ? MUST BE READ, understood, and obeyed to prevent injury or damage.

General Usage:

1. This lock shall only be used as described in this manual.
2. Verify that all parts of the lock are accounted for. If any parts are missing, contact our customer service.
3. In factory default status, the lock is in an always open state after you install the lock (no power on). It means the handle is free and the lock can't be closed. You have to power on the lock with batteries or set admin and pair the lock with the app, then the open mode will be changed to private mode automatically.
4. Use only four AA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock other than batteries as described in this manual.
5. Verify all surfaces are flat and level before beginning installation. Installation on doors or surfaces with any types of deformity such as gaps or warping may cause the lock to malfunction or fail to operate entirely.
6. Never apply any cleaner directly to any part of the lock. Only use clean water and mild cleaner on a soft non-abrasive cloth when cleaning the lock.

Safety Warnings:

1. Potential shock warning: do not allow water or liquids to get into the lock's electric parts.
2. The lock must be used with the TTLock app. The lock will function without the app, but full functionality may only be achieved when the app is used.

Fingerprint Better Access:

• Make sure your finger is flatly placed at the center of the reader for a better identification.
• When registering, place your finger at the center with the same gesture.
• Please note that dry, wet, oily, or dirty fingers may affect the fingerprint identification.
• Avoid using a callus, peeling, or injured finger to ensure registration and identification are successful.
• In case of low recognition rate, please register the fingerprint again.

Care and Maintenance:

1. Please keep the lock away from corrosives.
2. Please replace batteries when the low power alarm is activated.
3. Please keep your mechanical keys in a secure place.
4. Please lubricate the lock body and the cylinder from time to time to ensure smooth operation.
5. Please check whether the lock is properly fastened every 6 months.

2 ACCESSORIES

Please check the packing box and accessories when you got the lock in hand.

• 1x Front panel
• 1x Back panel
• 1x Adjustable latch
• 1x Strike plate
• 1x Mounting plate
• 4x M4x20 screws
• 3x Door thickness screws (35mm)
• 3x Door thickness screws (40mm)
• 3x Door thickness screws (50mm)
• 2x Handle direction screws
• 4x Back cover screws
• 5x IC cards
• 2x Mechanical Key
• Phillips head screwdriver (Note: No drill needed)

3 PRODUCT SPECIFICATION

Diagram labeling the components of the smart lock: Fingerprint Reader, Keypad & Fob Reader, Battery Cover, Battery Pack, Reset Button, Key Hole Cover, Backup Power Port.

4 HOW TO DETERMINING HANDLE DIRECTION

The handle can be flexibly rotated left and right to install.

Illustrations showing how to determine handle direction for installation:

• Left Push (inside/outside)
• Right Push (inside/outside)
• Left Pull (inside/outside)
• Right Pull (inside/outside)

5 EXPLOSIVE VIEW

Exploded view of the smart lock components: Front Panel, Mounting Plate, Battery Cover, Screws, Keyway, Handle, Latch, Back Panel.

6 INSTALLATION GUIDE

Step 1: Adjust the backset of latch (if needed)

Diagram illustrating the adjustment of the latch backset, showing a measurement of 70mm (2-3/4in) for adjustment.

Step 2: Install latch

Diagrams showing how to install the latch: holding the latch in front of the door hole, ensuring the latch face is flush against the door edge, and checking if latch holes are centered for adjustment.

Step 3: Install front panel and interior mounting plate

Diagrams detailing the installation of the front panel and interior mounting plate, including routing the cable over the latch and selecting appropriate screws based on door thickness.

Step 4: Connect wire connector and install back panel

Diagrams showing the connection of the wire connector to the back panel, with a note that connectors can only be connected in one way.

Step 5: Install 4 AA batteries and battery cover

Diagrams illustrating the installation of 4 AA batteries and the battery cover.

Step 6: Install the door handles

Diagrams demonstrating the installation of the door handles.

Step 7: Insert the key and test the installation

Diagrams showing the insertion of the mechanical key and testing the lock's operation.

Note: Install our lock on top (only if needed). If you have a deadbolt lock on top, please move the deadbolt lock to the bottom and install our lock on top to avoid installation issues.

5 OPERATION VIDEO GUIDE

Before using, watch easy step-by-step videos:

• Video for Smart Lock Installation: https://youtu.be/DKilSU8BV3Q
• Video for TTLock APP Operation: https://youtu.be/y-Sb0l8J1v0

6 FAQS

1. Installation completed, but there is no power on smart lock?

• Use only 4 AA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock other than batteries.
• Check the direction of the batteries. Positive pole should be Upward.
• On Internal Assembly, check if the wire is connected to the receiver correctly.

2. How to use passcode to unlock?

Please enter the default status passcode (123456), press the "#" button on the keypad to unlock.

3. Where is the key hole located to use the physical keys to unlock?

Keyhole is located on the end of the front handle. We suggest to keep one mechanical key at office or car and another at home in case.

4. Does it have a low battery warning?

The smart phone will push notification to you to change the battery if the battery is going low. Also, at the end of the front handle, there is a connection port to a power bank; you could use a power bank as backup power.

5. How do I keep the lock in the unlocked status?

Please go to "settings" in the app to set up the lock under "Passage Mode".

6. How to unlock remotely?

A gateway is required for remote control. With the gateway, you can control your bluetooth smart lock even from a far distance. Revise or delete ekey, passcode, card, and fingerprint that you created anywhere, anytime. View the door opening records (Passcode, APP, Fingerprint, Card) instantly. Support remote unlock the door via app.

Note: The gateway is not included in the package. It needs to be purchased separately.