Ninebot eKickScooter E2 Pro User Manual
This document provides comprehensive instructions for the Ninebot eKickScooter E2 Pro.
Product Overview
The Ninebot eKickScooter E2 Pro is an electric scooter designed for efficient and enjoyable commutes. It features a powerful motor, a long-lasting battery, and various riding modes to suit different preferences.
Diagram and Components
The eKickScooter comprises several key components:
- Handlebar: Houses controls such as the bell, brake lever, and direction indicator switches.
- Stem: Connects the handlebar to the main body and contains the folding mechanism.
- Dashboard: Displays speed, battery level, riding mode, and error notifications. It also includes the power button.
- Frame: Includes the front fork, front fender, footboard, and battery compartment.
- Wheels: Features front and rear wheels, with a drum brake on the rear wheel and a hub motor.
- Lighting: Equipped with a headlight, taillight, and side reflectors for visibility.
- Other Components: Kickstand, ambient light, charge port, and safety button.
Dashboard and Power Button Functions
The dashboard provides essential information at a glance:
- Power Button: Press to turn on/off the scooter. Press to control lights, double-press to switch speed modes, triple-press for ambient light, and five-presses to change units (km/h to mph).
- Speedometer: Shows current speed and battery power during charging.
- Speed Modes:
- E (ECO mode): 15 km/h (9.3 mph)
- D (Standard mode): 20 km/h (12.4 mph)
- S (Sport mode): 25 km/h (15.5 mph)
- Walk Mode: 5 km/h (3.1 mph)
- Indicators: Left and right direction indicators, error notifications, temperature warnings, Bluetooth connection status, battery level, and locking reminders.
Note on Range: Range figures are tested under specific conditions (full battery, 75 kg load, 25°C, max speed). Actual range may vary based on speed, load, temperature, and riding habits.
Specifications
| Item | Parameter |
|---|---|
| Product Name | Ninebot eKickScooter E2 Pro |
| Model | 051405U |
| Dimensions (L x W x H) | Approx. 1168 × 540 × 1220 mm (45.9 x 21.2 x 48 in) |
| Folded Dimensions (L x W x H) | Approx. 1168 x 538 x 565 mm (45.9 x 21.1 x 22.2 in) |
| Net Weight | Approx. 18.8 kg (41.4 lbs) |
| Max. Payload | 120 kg (265 lbs) |
| Recommended Age | 16+ |
| Required Height | 140-200 cm (4'5"-6'5") |
| Max. Speed | Approx. 25 km/h (15.5 mph) |
| Range at Max. Speed | Approx. 27 km (16.8 miles) |
| Max. Slope | Approx. 18% |
| Operating Temperature | -10 to 40°C (14 to 104°F) |
| Storage Temperature | -10 to 50°C (14 to 122°F) |
| IP Rating | IPX4 |
| Charging Duration | Approx. 5.5 h |
| Nominal Voltage | 36 V |
| Max. Charging Voltage | 42 V |
| Nominal Energy | 275 Wh |
| Nominal Capacity | 7650 mAh |
| Battery Management System | Protection against overvoltage/undervoltage/short circuit/overcurrent/over temperature |
| Nominal Motor Power | 0.35 kW (350 W) |
| Max. Motor Power | 0.75 kW (750 W) |
| Charger Model | NBW41D001D7D |
| Charger Input Voltage | 100-240 V~ 50-60 Hz |
| Tires | 10-inch air-leakage-proof tubeless pneumatic tires |
| Recommended Tire Pressure | 45±3 psi |
Certifications
The product is certified to ANSI/CAN/UL2272 by SGS. The battery complies with UN/DOT 38.3 and ANSI/CAN/UL2271.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: it must not cause harmful interference, and it must accept any interference received.
Industry Canada (IC) Compliance: This device complies with Industry Canada's license-exempt RSS standards.
Common Failures
The following table lists common error codes and their potential causes and solutions:
| Error Code | Possible Causes and Solution |
|---|---|
| 10 | Dashboard communication is abnormal; check dashboard or related cables. |
| 11 | Phase A of motor current sampling is abnormal; check controller. |
| 12 | Phase B of motor current sampling is abnormal; check controller. |
| 13 | Phase C of motor current sampling is abnormal; check controller. |
| 14 | Throttle hall sensor error; check throttle handle, dashboard, and related cables. |
| 15 | Brake hall sensor error; check brake handle, dashboard, and related cables. |
| 18 | Motor Hall sensor is abnormal; check controller. |
| 21 | Battery communication error; check controller. |
| 23 | Battery default serial number; contact after-sales service. |
| 35 | Incorrect scooter serial number; contact after-sales service. |
| 39 | Battery temperature sensor is abnormal; ensure temperature is within range or contact after-sales service. |
| 42 | Motor not calibrated; contact after-sales service. |
| 45 | Motor bus current amplifier circuit abnormal; contact after-sales service. |
| 50 | Motor phase loss; check controller. |
| 51 | Controller overvoltage; check charger or vehicle restart. |
| 52 | Motor stalled; check for overload. |
| 53 | Controller overcurrent; check for overload. |
| 54 | Controller overcurrent level II; check for overload. |
Recommended Maintenance Schedule
Regular maintenance ensures safe riding. Owners are responsible for performing checks and seeking professional service.
| Item | Component | Maintenance Method | Every 3 Months | Every 6 Months or 500 km (310 miles) | After 2 Years or > 5000 km (3107 miles) |
|---|---|---|---|---|---|
| Frame Parts | Mainframe | Wipe with a soft, damp cloth. | ✔️ | ✔️ | ✔️ |
| Tire Pressure | Tires | Inflate tires to 50-55 psi. | ✔️ | ✔️ | |
| Frame Maintenance | Screws on handlebar and stem | Tighten screws (torque: 5.5±0.3 N-m). | ✔️ | ✔️ | ✔️ |
| Frame Maintenance | Screw on throttle | Tighten screw (torque: 2.5±0.1 N·m). | ✔️ | ✔️ | |
| Frame Maintenance | Screws on brake levers | Tighten screws (torque: 5±0.1 N·m). | ✔️ | ✔️ | |
| Frame Maintenance | Screws on stem top | Tighten screws (torque: 1.7±0.1 N·m). | ✔️ | ✔️ | |
| Hub Motor | Hub Motor | Check for abnormal sounds or stalling during acceleration/deceleration. | ✔️ | ✔️ | |
| Rear Wheel Maintenance | Rear Wheel Assembly | Check for wobbling or imbalance. Spin wheel to ensure it rotates freely without abnormal noise. | ✔️ | ✔️ | |
| Brake System | Drum Brake | Squeeze brake lever to stop rear wheel. Contact customer service for loud noises. | ✔️ | ✔️ | |
| Functional Parts | Rear Wheel, Throttle & Brake Levers, Front Fork Assembly, Folding Mechanism, Drum Brake Assembly, Dashboard | Use original Segway-Ninebot parts for repairs and replacements. | ✔️ | ||
| Lighting | Headlight | Check for proper illumination. | ✔️ | ✔️ | |
| Lighting | Direction Indicators | Check left/right indicators for normal flashing. | ✔️ | ✔️ | |
| Dashboard | Dashboard | Check for proper operation after powering on. | ✔️ | ✔️ | |
| Throttle | Electronic Throttle | Check acceleration and deceleration. | ✔️ | ✔️ | |
| Function Inspection | Error Detection | Connect to Segway-Ninebot app to update firmware and check error codes. | ✔️ | ✔️ | |
| Charging | Battery Charger | Check battery power display and charger LED indicator. Charge: red, Full: green. | ✔️ | ✔️ | |
| Buttons | Buttons | Press/toggle buttons 3 times without failure. | ✔️ | ✔️ | |
| Steering | Steering System | Test turns; ensure smooth operation without resistance. | ✔️ | ✔️ | |
| Battery | Battery Assembly | Battery replacement recommended after 500 charge/discharge cycles or 15000 km (9320 miles). Charge once every 60 days for long-term storage. | ✔️ |
Trademark Information
Ninebot is a trademark of Ninebot (Beijing) Tech Co., Ltd. Segway, Powered by Segway, and Rider Design are trademarks of Segway Inc. Apple, App Store, and other Apple product names are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
