Ninebot eKickScooter E2 Pro User Manual

This manual provides detailed information for the Ninebot eKickScooter E2 Pro.

1 Diagram

Handlebar Components:

Bell ?
Handlebar
Brake Lever
Left Direction Indicator ◀️
Direction Indicator Switch
Stem

Scooter Components:

Headlight ?
Front Reflector
Quick-release Lever
Folding Mechanism
Safety Button
Returning mark
Front Fender
Front Fork
Side Reflector
Drum Brake
Kickstand
Ambient Light
Battery Compartment ?
Charge Port ?
Footboard
Buckle
Rear Fender
Taillight & Rear Reflector ?
Hub Motor

Dashboard & Power Button

Dashboard Indicators:

Headlight ?
Right Direction Indicator ▶️
Left Direction Indicator ◀️
Cruise Mode ?
Speed Mode ⚙️
Walk Mode ?
Speedometer ?
Error Notification ⚠️
Bluetooth ?
Temperature Warning ?️
Locking Reminder ?
Battery Level ?
Power Button ?

Power Button: Press to power on; press and hold for 2 seconds to power off. With the scooter on, press to turn headlight/taillight on/off, double-press to switch speed modes, triple-press to toggle ambient light.

Speedometer: Displays current speed or battery power during charging.

Speed Modes:

Mode	Model Speed limit	Ranges*
E (ECO mode)	9.3 mph (15 km/h)	24.9 miles (40 km)
D (Standard mode)	12.4 mph (20 km/h)	21.7 miles (35 km)
S (Sport mode)	18.6 mph (30 km/h)	15.5 miles (25 km)
* (Walk mode)	3.1 mph (5 km/h)	N/A

*Ranges tested under specific conditions (full battery, 75±5 kg load, 25±5°C, max speed on pavement).

Indicator Descriptions:

Left/Right Direction Indicator: Blinks when active.
Walk Mode: Headlight always on, taillight breathing, cannot be turned off.
Error Notification: Check error code via Segway Mobility App.
Temperature Warning: Check device temperature via App. Scooter may not accelerate or charge if temperature is outside normal range.
Bluetooth: Indicates successful connection to a mobile device.
Locking Reminder: Icon lights up when locked. Scooter beeps and taillight flashes if abnormal movement is detected.
Cruise Mode: Icon lights up when activated.

Specifications

Item	Name	Parameter
Product	Model	Ninebot eKickScooter E2 Pro (051405U)
	Length x Width x Height	Approx. 45.9 × 21.3 × 48 in (1168 × 540 × 1220 mm)
	Folded: Length x Width x Height	Approx. 45.9 x 21.3 x 22.2 in (1168 × 540 × 565 mm)
	Net Weight	Approx. 41.4 lbs (18.8 kg)
	Max. Payload	265 lbs (120 kg)
	Recommended Age	16+
	Required Height	4'7"-6'6" (140-200 cm)
Rider	Max. Speed	Approx. 18.6 mph (30 km/h)
	Range at Max. Speed[1]	Approx. 15.5 miles (25 km)
	Max. Slope [2]	Approx. 18%
	Traversable Terrain	Mostly smooth roads or normal asphalt, tarmac roads
	Operating Temperature	14-104°F (-10-40°C)
Machine	Storage Temperature	14-122°F (-10-50°C)
	IP Rating [3]	IPX4
	Duration of Charging	Approx. 5.5 h
	Tires	10-inch air-leakage-proof tubeless pneumatic tires
	Recommended Tire Pressure	45±3 psi
	Folding Mechanism	(Details not provided in this section)
	Brake System	(Details not provided in this section)
Battery	Nominal Voltage	36 V
	Max. Charging Voltage	42 V
	Charging Temperature	32-113°F (0-45°C)
	Nominal Energy	275 Wh
	Nominal Capacity	7650 mAh
Battery Management System	Protection against overvoltage/undervoltage/short circuit/overcurrent/over temperature
Motor	Nominal Power	0.35 kW, 350 W
	Max. power	0.75 kW, 750 W
	Model	NBW41D001D7D
Charger	Output Power	70 W
	Input Voltage	100-240 V~ 50-60 Hz
	Rated Output	42 V 1.7 A

[1] Range at Max. Speed: Tested under specific conditions. Factors affecting range include speed, load, starts/stops, and ambient temperature.

[2] Max. Slope: Tested under specific conditions.

[3] IP Rating: Protected against splashing water. Do not charge when wet.

Certifications

This product is certified to ANSI/CAN/UL2272 by TUV Rheinland.

The battery complies with UN/DOT 38.3 and ANSI/CAN/UL2271.

FCC Compliance Statement (USA): This device complies with Part 15 of FCC Rules. Operation is subject to two conditions: no harmful interference, and acceptance of received interference. Modifications not approved by the responsible party may void user authority.

IC Compliance Statement (Canada): This device contains licence-exempt transmitters/receivers compliant with Innovation, Science and Economic Development Canada's licence-exempt RSSs. Operation is subject to two conditions: no harmful interference, and acceptance of received interference.

RF Exposure Compliance: Maintain a separation distance of 5 mm between the device and the human body.

Common Failures

Error Code	Possible Causes and Solution
10	Dashboard communication abnormal. Check dashboard or related cables.
11	Phase A of motor current sampling abnormal. Check controller.
12	Phase B of motor current sampling abnormal. Check controller.
13	Phase C of motor current sampling abnormal. Check controller.
14	Throttle hall sensor error. Check throttle handle, dashboard, and related cables.
15	Brake hall sensor error. Check brake handle, dashboard, and related cables.
18	Motor Hall sensor abnormal. Check controller.
21	Battery communication error. Check controller.
23	Battery is default serial number. Contact after-sales service.
35	Scooter serial number is wrong. Contact after-sales service.
39	Battery temperature sensor abnormal. Ensure temperature is between -10°C (14°F) and 50°C (122°F), or contact after-sales service.
42	Motor not calibrated. Contact after-sales service.
45	Motor bus current amplifier circuit abnormal. Contact after-sales service.
50	Motor phase loss. Check controller.
51	Controller over voltage. Check vehicle charger or restart.
52	Motor stalled. Check for overload.
53	Controller over current. Check for overload.
54	Controller over current level II. Check for overload.

Recommended Maintenance Schedule

Regular checks and maintenance are essential for safe riding. The owner is responsible for performing these tasks.

Item	Component	Maintenance Method	Every 3 months	Every 6 months or 500 km (310 miles)	After 2 years or > 3107 miles (5000 km)
Ambient light, Headlight, Direction Indicators, Dashboard	Ambient light	Check if it lights normally.	✅	✅
	Headlight	Check if it lights brightly.	✅	✅
	Direction Indicators	Toggle switch, check if indicators flash normally.	✅	✅
	Dashboard	Power on scooter, check dashboard function.	✅	✅
Throttle, Mainframe, Screws, Buttons, Steering	Throttle	Press and release, check acceleration/deceleration.	✅	✅
	Mainframe parts	Wipe with a soft, damp cloth.	✅	✅	✅
	Screws on the stem top	Tighten handlebar and stem screws (Torque: 5.5±0.3 N·m).	✅	✅
	Buttons	Press or toggle 3 times without failure.	✅	✅
	Steering	Test turns (60° angle), check for resistance/lag.	✅	✅
Tire pressure, Charging, Rear wheel assembly, Drum brake	Tire pressure	Inflate to 50-55 psi.	✅	✅
	Charging	Check battery display and charger LED (Red: charging, Green: full).	✅	✅
	Rear wheel assembly	Check for stalling, shakiness, or unbalanced axis shaft. Spin wheel, check for normal rotation and sounds.	✅	✅
	Drum brake	Squeeze brake lever, check if rear wheel stops. Note: Loud noises may require customer support.	✅	✅
Battery	Battery replacement needed after 500 charge/discharge cycles or > 9320 miles (15000 km). Recommended to charge every 60 days for long-term storage.			✅
Controller	Functional inspection (requires Segway Mobility App for firmware updates and error code checks).	✅	✅	✅
Hub motor	Check for stalling or abnormal sounds during acceleration/deceleration. Use original Segway-Ninebot parts for repairs.	✅	✅
Functional parts (Rear wheel, throttle/brake levers, front fork, folding mechanism, brake assembly, dashboard)	Use original Segway-Ninebot parts for repairs and replacements.		✅

Trademark

Ninebot is a trademark of Ninebot (Beijing) Tech Co., Ltd. Segway, Powered by Segway, and Rider Design are trademarks of Segway Inc. Other trademarks belong to their respective owners.

	Ninebot eKickScooter E2 Pro User Manual This manual provides detailed information on the Ninebot eKickScooter E2 Pro, including its specifications, features, maintenance, and troubleshooting. Learn how to operate and care for your electric scooter.
	Ninebot eKickScooter E2 Pro Product Manual Official product manual for the Ninebot eKickScooter E2 Pro, detailing features, specifications, safety guidelines, and maintenance procedures for optimal operation.
	Ninebot eKickScooter E2 Plus II User Manual This user manual provides detailed information and instructions for the Ninebot eKickScooter E2 Plus II, covering its features, specifications, operation, maintenance, and troubleshooting. Learn how to safely operate and maintain your eKickScooter for optimal performance.
	Ninebot eKickScooter E2 Plus II User Manual Comprehensive user manual for the Ninebot eKickScooter E2 Plus II, covering specifications, features, maintenance, and troubleshooting.
	Ninebot KickScooter E2 & E2 Plus User Manual Comprehensive user manual for the Ninebot KickScooter E2 and E2 Plus electric scooters, covering diagrams, specifications, certifications, common failures, and maintenance schedules.
	Ninebot KickScooter E2 & E2 Plus User Manual User manual for Ninebot KickScooter E2 and E2 Plus electric scooters, featuring diagrams, specifications, maintenance, troubleshooting, and safety information.
	Ninebot eKickScooter User Manual: Safety, Maintenance, and Operation Guide Comprehensive user manual for the Ninebot eKickScooter series, covering essential safety guidelines, pre-ride checks, riding tips, maintenance schedules, troubleshooting common failures, and product certifications. Learn how to safely operate and maintain your Ninebot eKickScooter.
	Ninebot eKickScooter E2 II & E2 Plus II User Manual Comprehensive user manual for the Ninebot eKickScooter E2 II and E2 Plus II, covering product specifications, safety guidelines, operation, maintenance, and troubleshooting.