Dual MXD378SXM

Installation/Owner's Manual

AM/FM/SiriusXM® Ready Receiver with Bluetooth® / Detachable Face

(Includes SiriusXM Connect Tuner and Antenna)

Features: MP3, USB ?, AUX ?, Bluetooth ?, SiriusXM ?, Dual

Preparation

Before You Start

Mounting the Head Unit: Typical DIN Mounting

Step 1: Insert the mounting sleeve into the installation kit or dashboard.

Step 2: Bend multiple mounting tabs around the mounting sleeve until it is secure.

Step 3: Connect all wiring harnesses and slide the head unit into the mounting sleeve until it clicks into place.

Mounting the Head Unit: ISO Mounting

Using the existing brackets or the brackets supplied with the installation kit, mount the brackets to the sides of the head unit with the screws supplied with the head unit.

Wiring Diagram

SXM IN: Includes SiriusXM Connect Tuner and Antenna.

BLUE: Remote Turn-On. Connect to amplifier or power antenna. Insulate wire if not used.

BLACK: Ground. Connect to vehicle chassis ground.

RED: Accessory. Connect to existing ignition circuit or switched 12-volt source.

YELLOW: Memory. Connect to battery circuit or constant 12-volt source.

Speaker Outputs:

FUSE

When replacing the fuse, ensure it is the correct type and amperage. Using an incorrect fuse could damage the radio. The unit uses one 10-amp ATM fuse located beside the heat sink.

For more information on installing the SiriusXM Connect Vehicle tuner, consult the installation guide included with the tuner.

Control Locations

Head Unit Controls

Remote Control Functions

General Operation

AM/FM Tuner Operation

USB Operation

Bluetooth® Operation

Preparation

Before using a Bluetooth device ?, it must be paired and connected. Ensure Bluetooth is activated on your device before beginning the pairing process.

Pairing a New Device

The head unit broadcasts the pairing signal constantly when no devices are connected. Complete the pairing sequence from your Bluetooth device. Refer to your device's owner's manual for more details.

Device Name: "MXD378SXM"

Bluetooth Passcode: "1234"

Note: The head unit can be in any mode of operation when pairing is performed.

Streaming Audio

The head unit supports A2DP wireless streaming audio from a Bluetooth mobile device directly to your head unit. The following functions can be used to control the music:

SiriusXM® Satellite Radio Operation

SiriusXM® Radio brings you over 140 channels, including commercial-free music, sports, news, talk, comedy, and entertainment. A SiriusXM Vehicle Tuner and Subscription are required. For more information, visit www.siriusxm.com.

Activating SiriusXM® Radio

After installing your SiriusXM Connect Vehicle Tuner and antenna, power on your radio and select SiriusXM mode ?. You should hear the SiriusXM preview channel on Channel 1. Tune to Channel 0 to find the Radio ID of your tuner (located on the tuner and its packaging). Note: The Radio ID does not include the letters I, O, S, or F.

USA Activation: Visit www.siriusxm.com/activatenow or call SiriusXM Listener Care at 1-866-635-2349.

Canadian Subscriptions: Visit www.siriusxm.ca/activatexm or call XM Customer Care at 1-877-438-9677.

Activation typically takes 10-15 minutes, but may take up to one hour. Your radio needs to be powered on and receiving the SiriusXM signal to receive the activation message 'UPDATED'.

Accessing SiriusXM® Radio

Press the Mode button to access SiriusXM mode and begin operation.

Operation of SiriusXM® Radio: Refer to MXD378SXM SXM Manual.

Troubleshooting

ProblemCauseAction
Unit will not turn on (no power)Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Check connections for proper voltage (11~16VDC)
Black wire not connectedCheck connection to ground
Fuse blownReplace fuse
Unit has power (but no sound)Speaker wires not connectedCheck connections at speakers
One or more speaker wires touching each other or touching chassis groundInsulate all bare speaker wires from each other and chassis ground
Unit blows fusesYellow or red wire touching chassis groundCheck for pinched wire
Speaker wires touching chassis groundCheck for pinched wire
Incorrect fuse ratingUse fuse with correct rating
NO FILE appears on displayNo playable MP3 files found on the deviceCheck the device for valid MP3 files
NO SUPPORT appears on displayAn invalid ID3 tag version is presentVersion 1.0 to 2.0 ID3 tags are supported.

SiriusXM® Radio Advisory Messages

SiriusXM Advisory MessageRecommendation
Check Antenna
  1. The radio has detected a fault with the SiriusXM antenna. The antenna cable may be disconnected or damaged.
  2. Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
  3. Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
  4. SiriusXM products are available at your local car audio retailer or online at www.shop.siriusxm.com.
Check Tuner
  1. The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be disconnected or damaged.
  2. Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio.
No Signal
  1. The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
  2. Verify that your vehicle is outdoors with a clear view of the sky.
  3. Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside of the vehicle.
  4. Move the SiriusXM antenna away from any obstructions.
  5. Inspect the antenna cable for damages and kinks.
  6. Consult the SiriusXM Connect Vehicle tuner installation manual for more information on antenna installation. Replace the antenna if the cable is damaged. SiriusXM products are available at your local car audio retailer or online at www.shop.siriusxm.com.
Subscription UpdatedThis channel is not included in your SiriusXM® subscription plan. In the USA, visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm.ca or call 1-877-438-9677 if you have questions about your subscription.
Channel UnavailableThe channel that you have requested is not a valid SiriusXM channel or the channel that you were listening to is no longer available. You may also see this message briefly when first connecting a new SiriusXM Connect Vehicle tuner. Visit www.siriusxm.com for more information about the SiriusXM channel lineup.
Channel UnsubscribedThe channel that you have requested is not included in your SiriusXM subscription package or is no longer included in your SiriusXM subscription package. In the USA, visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm.ca or call 1-877-438-9677 if you have questions about your subscription.
Channel LockedThe channel that you have requested is locked by the radio's Parental Control feature. Refer to the SiriusXM® Satellite Radio Operation section for more information on the Mature Channel Lock feature and how to access.

Limited One Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.

Dual Electronics Corp. agrees, at its option, during the warranty period, to repair any defect or furnish an equal new, renewed, or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect and proof of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered?

This warranty is extended to the original retail purchaser for products purchased from an authorized Dual dealer and used in the U.S.A.

What is covered?

This warranty covers all defects in material and workmanship. The following are NOT covered: software, installation/removal costs, damage from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair, or failure to follow instructions. Damage occurring during return shipment is also not covered. Specific license conditions and copyright notices for the software can be found via www.dualav.com.

What to do?

  1. Before calling for service, check the troubleshooting guide in this manual. An adjustment of custom controls may save a service call.
  2. If service is required during the warranty period, carefully pack the product (preferably in original packaging) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
  3. Describe your problem in writing, including your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
  4. For more information and the location of the nearest authorized service center, contact Dual Electronics Corp.:

Exclusion of Certain Damages:

This warranty is exclusive and in lieu of all other warranties, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose. No person is authorized to assume any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental, or consequential damages.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Specifications

FM Tuner

AM Tuner

General

Design and specifications subject to change without notice.

CEA-2006 Power Standard Specifications

(reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)

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MXD378SXM-User-Manual 62119 Adobe Illustrator CC 22.0 (Windows) Adobe PDF library 15.00

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