Dual XDC100BT AM/FM/CD/USB Receiver
Installation/Owner's Manual
Product Overview
The Dual XDC100BT is an AM/FM/CD/USB Receiver featuring Bluetooth connectivity.
Key features include:
- ? MP3 Playback
- ? Compact Disc Digital Audio Compatibility
- ? USB Port
- ➕ Auxiliary Input
- ? Bluetooth Connectivity
- ? AM/FM Tuner
- ? Voice Activation (Siri/Google Assistant)
This document serves as both an installation guide and an owner's manual.
Preparation
Before You Start
- Disconnect the negative battery terminal. Consult a qualified technician for specific instructions.
- Avoid installing the unit in locations subject to high temperatures (e.g., direct sunlight), dust, dirt, or excessive vibration.
Getting Started
- Remove the trim ring from the unit.
- Remove the two transit screws located on top of the unit.
- Insert the supplied keys into the slots as shown, and slide the unit out of the mounting sleeve.
- Install the mounting sleeve into the opening, bending tabs to secure it.
- Connect the wiring harness and antenna. Consult a qualified technician if unsure.
- Certain vehicles may require an installation kit and/or wiring harness adapter (sold separately).
- Test for correct operation and then slide the unit into the mounting sleeve to secure it.
Diagram showing the typical front-load DIN mounting method, illustrating the unit, mounting sleeve, and release keys.
Wiring Diagram
The rear panel features connectors for various functions:
- BLUE (Remote Turn On): Connect to amplifier or power antenna. Insulate if not used.
- BLACK (Ground): Connect to vehicle chassis ground.
- RED (Accessory): Connect to existing ignition circuit or switched 12-volt source.
- YELLOW (Memory): Connect to battery circuit or constant 12-volt source.
Speaker outputs are color-coded:
- Right Front: Gray/Black (-) , Gray (+)
- Left Front: White/Black (-) , White (+)
- Right Rear: Violet/Black (-) , Violet (+)
- Left Rear: Green/Black (-) , Green (+)
An Antenna Connector is also present.
FUSE
When replacing the fuse, ensure it is the correct type and amperage (10 amp ATC). Using an incorrect fuse could damage the radio. The unit uses one 10 amp ATC fuse located beside the wiring connector.
Control Locations
The front panel controls are numbered for easy identification:
- Eject ⏏️
- Volume ?
- Tune / Track Up ▶️▶️
- Tune / Track Down ◀️◀️
- Voice Activation ?️
- USB Port ?
- Auxiliary Input ➕
- Reset ?
- Preset 6 / Folder Up ⬆️
- Preset 5 / Folder Down ⬇️
- Preset 4 / Play / Pause ▶️/II
- Preset 3 / Intro ?
- Preset 2 / Random ?
- Preset 1 / Repeat ?
- Display ?️
- Band / Go Back ?
- Source / Dimmer ?
- Microphone ?
- Bluetooth Talk ?
- Power / Mute ⏻
General Operation
Power On/Off
Press the ⏻ button to turn the unit on. Press it again to turn the unit off.
Changing Modes
Press the SOURCE
button to select between AM/FM, CD player, auxiliary, USB, and Bluetooth modes. The current mode is shown in the display. CD and USB modes will only appear if a CD is inserted or a USB device is connected, respectively.
Auxiliary Input
The XDC100BT features a 3.5 mm auxiliary input port on the front panel for connecting external audio devices like MP3 players. Press SOURCE
to select auxiliary input mode.
Volume
Adjust volume using the volume knob ?.
Mute
Press the ⏻ button to silence the audio. Press it again to resume listening at the previously selected volume.
Display
Press the DISP
button to cycle through various displayed information.
Dimmer
Press and hold the DIM
button to select the dimmer level, then rotate the volume knob ? to adjust it.
Set the Clock
With the unit on, press and hold DISP
until the clock begins to flash. Release DISP
, then press TUNE ◀️
to adjust the hours or TUNE ▶️
to adjust the minutes. Press DISP
again to save the selected time.
12/24-hour Clock
The clock displays time in 12-hour AM/PM format for USA frequency spacing mode (e.g., PM 10:00). In European frequency spacing mode, it displays in 24-hour format (e.g., 22:00).
Reset
Press the RESET
button (located near the AUX port) to restore the unit to factory settings if abnormal operation occurs.
Audio / Menu
Press the volume knob ? momentarily to select between audio functions. Press and hold the volume knob ? for more than two seconds to select between menu functions. Rotate the volume knob ? left/right to adjust or activate the desired function/audio.
General Operation - Setup Menu
Press and hold the volume knob ? for more than 3 seconds to access the setup menu. Press the volume knob ? momentarily to select menu functions and rotate it left/right to adjust or activate settings.
Menu Function | Options | Action |
---|---|---|
Auto Station Store | AUTO STORE | When Auto Store is displayed, press DISP to seek and save 6 strong stations in the current band (Tuner mode only). |
Local/Distance Tuning | LOCAL ON | Activates local tuning for strong station reception only (Tuner mode only). |
LOCAL OFF | Activates distance tuning (Tuner mode only). | |
Tuner Frequency Spacing | FREQ USA | Programs the unit to USA tuner spacing (200kHz for FM and 10kHz for AM) (Tuner mode only). |
FREQ EURO | Programs the unit to European tuner spacing (50kHz for FM and 9kHz for AM) (Tuner mode only). | |
Auxiliary Input | AUX ON | Enables the front panel 3.5mm auxiliary input. |
AUX OFF | Disables the front panel 3.5mm auxiliary input. | |
Beep Confirmation | BEEP OFF | Disables the confirmation beep. |
BEEP ON | Enables the confirmation beep. | |
Programmable Turn On Volume | PRO OFF/VOL# | Programs unit to always turn on at a specific volume (default is OFF). Any volume level 1-30 can be selected. |
Power On Message | MSG OFF | Disables power on message (e.g., "GOOD MORNING"). |
MSG ON | Enables power on message to be displayed. | |
Scrolling Option | SCROLL 15 SP | Programs unit to scroll information every 15 seconds (default). |
SCROLL ONCE | Programs unit to scroll once, then show the first 10 characters on display. | |
SCROLL ON | Programs unit to scroll continuously. | |
SCROLL OFF | Programs the unit to show the first 10 characters on display. | |
Demo | DEMO OFF | Disables the demonstration mode. |
DEMO ON | Enables the demonstration mode. | |
Bluetooth | BT ON | Enables Bluetooth functionality. |
BT OFF | Disables Bluetooth functionality. | |
Auto Answer | ANSWER Auto | Programs unit to automatically answer every incoming phone call after 2-3 rings. |
ANSWER Manual | Programs unit to require the ? button to be pressed to answer incoming phone calls (default). |
AM/FM Tuner Operation
Seek Tuning
Press and hold TUNE ◀️
or TUNE ▶️
for two seconds to auto seek to the previous or next strong station.
Manual Tuning
Press TUNE ◀️
or TUNE ▶️
momentarily to change radio frequency up or down one step at a time. Press and hold TUNE ◀️
or TUNE ▶️
for three seconds to advance quickly, then release to stop on the desired station.
Band
Press BAND
to select between FM1, FM2, FM3, AM1, and AM2 bands. Up to six presets can be programmed for each band, allowing storage for up to 18 FM stations and 12 AM stations.
Storing Presets
To store a station, select the desired band and station. Press and hold the desired preset button (1-6) for more than two seconds. The preset number will appear in the display when stored.
Recalling Presets
Preset stations can be recalled anytime by pressing the corresponding preset button.
Automatically Store
Press and hold the volume knob ? for more than two seconds, then press DISP
to automatically store 18 FM stations and 12 AM stations.
Preset Scan
Touch PS
to recall each preset station stored in memory for each band. (Available with the Dual Smart Remote App only.)
CD Player Operation
Insert CD
With the label facing up, insert a standard size CD into the CD slot. Playback will begin automatically.
Eject CD
Press EJECT
⏏️ to eject the CD. The unit will return to the previous mode of operation. If the disc is not removed within 10 seconds, it will be reloaded. The unit does not need to be powered on to eject a CD.
Track Select
Press TRACK ◀️◀️
to skip to the beginning of the next track. Press TRACK ▶️▶️
to return to the beginning of the current track. Pressing TRACK ◀️◀️
again skips to the beginning of the previous track.
Fast Forward/Reverse
Press and hold TRACK ◀️◀️
or TRACK ▶️▶️
to fast forward or reverse a track.
Pause
Press ▶️/II
to temporarily stop CD playback. Press ▶️/II
again to resume playback.
Intro
Press INT
to enter the Intro menu, then turn the volume knob ? to select one of the following options:
OFF
- Cancels the INT function.ALL
- Plays the first 10 seconds of each track.
Press DISP
to confirm.
Repeat
Press RPT
to enter the Repeat menu, then turn the volume knob ? to select one of the following options:
ALL
- Plays all tracks on CD.SONG
- Continuously repeats the selected track.
Press DISP
to confirm.
Random
Press RDM
to enter the Random menu, then turn the volume knob ? to select one of the following options:
OFF
- Cancels the RDM function.ALL
- Plays all tracks in random order.
Press DISP
to confirm.
CD-R/CD-RW Compatibility
Some CD-Rs and CD-RWs may be incompatible depending on media type and recording method. The following CDs may also be incompatible: CDs exposed to extreme temperatures or direct sunlight for extended periods, CDs recorded with a failed session or re-recording attempt, or encrypted/copy-protected CDs not conforming to the audio CD-DA red book standard.
CD Player Operation - MP3 Files
Playing an MP3 CD
When an MP3 encoded disc is first inserted, "DISC READ
" will appear in the display. This may take several seconds depending on the number of files and folders.
Displaying Information
Press DISP
to select between song title, artist, file name, folder name, track number, and clock/elapsed time.
"NO ARTIST
" or "NO TITLE
" will display if the MP3 file lacks ID3 tag information.
"ROOT
" will display if the directory name of a root folder is not labeled.
Title Icon
This icon illuminates when the song title is displayed.
Artist Icon
This icon illuminates when the artist name is displayed.
Folder Icon
This icon illuminates when the folder name is displayed.
File Icon
This icon illuminates when the file name is displayed.
Character Support
Maximum character display information:
- Track name: 32 characters maximum
- Directory name: 32 characters maximum
- Song title: 32 characters maximum
- Artist name: 32 characters maximum
*Song title and Artist Name are displayed only if included with the MP3 file.
When referring to MP3 playback, the following terms are synonymous:
- File name and track name
- Folder name and directory name
Media Compatibility
Compatible discs/files:
- CD-ROM (ISO), CD-R, CD-RW
- CD-DA
- MP3 data
Incompatible discs/files:
- Discs recorded with Track At Once or packet writing
- MP3 PRO format
- MP3 playlists
- WAV format
Playback Order
MP3 playback sequence is based on the recorded order of files, starting from the root folder. Empty folders or folders without MP3 files are skipped. Playback order may differ from recording order; refer to your recording software's manual.
Compatible Recording Formats
- ISO9660 level 1
- ISO9660 level 2
- Yellow Book MODE 1
- Yellow Book MODE 2 FORM 1
- Multi session
- Maximum files: 999
- Maximum folders: 255
- Maximum folder levels: 8
- MPEG-1/2/2.5 Audio Layer-3
ISO9660 standards:
- Maximum nested folder depth is 8 (including the root folder).
- Valid characters for folder/file names are A-Z (all caps), 0-9, and underscore (_). Some characters may not display correctly.
- The device supports discs in Joliet, Romeo, and other ISO9660-conforming standards. MP3s in other formats may not play or display names correctly.
Additional MP3 Information
An internal buffer provides ESP (Electronic Skip Protection) to virtually eliminate skipping.
When playing discs with both regular audio files (CD-DA or .WAV) and MP3 files, only MP3 files will play.
Only MP3 files with the filename extension (.mp3) can be played. Do not attempt to play discs with non-MP3 files using the MP3 extension.
Sampling Frequency Rates MP3
8kHz ~ 48kHz
Transfer Bit Rates MP3
32kbps ~ 320kbps constant, Variable bit rates.
Note: Some files may not play or display correctly depending on sampling rates and bit rates.
MP3 Tag Display
Supports ID3 tags Version 1.0 to 2.4. This model will not display ID3 Version 2.4 or greater tags.
Recommended Settings
For best results when burning an MP3 disc, use:
- 128kbps or higher constant bit rate
- 44.1kHz or higher sampling frequency
USB Operation
Connecting a USB Device (sold separately)
To play MP3 files from most USB mass storage devices, align the USB connector and insert the USB device into the unit's USB port.
Playing Music
When a USB device is first connected, "USB READ
" appears in the display, and playback begins momentarily. This may take several seconds depending on the number of files and folders. If no valid MP3 files are detected, "NO FILE
" is displayed, and the last mode resumes.
Track Select
Press TRACK ◀️◀️
to skip to the beginning of the next track. Press TRACK ▶️▶️
to return to the beginning of the current track. Pressing TRACK ◀️◀️
again skips to the beginning of the previous track.
Fast Forward and Reverse
Press and hold TRACK ◀️◀️
or TRACK ▶️▶️
to fast forward or reverse a track.
Pause
Press ▶️/II
to temporarily stop USB playback. Press ▶️/II
again to resume playback.
Displaying Information
When a file is accessed, the clock and elapsed time are displayed. Press DISP
momentarily to select between song title, artist, file name, folder name, track number, and clock/elapsed time.
"NO TITLE
" will display if no song title information is available.
"NO ARTIST
" will display if no artist information is available.
Folder Access
Press ◀️
to select the previous folder. Press ▶️
to select the next folder.
Note: Folder access is only available on devices with more than one folder.
Repeat
Press RPT
to enter the Repeat menu, then turn the volume knob ? to select one of the following options:
ALL
- Plays all tracks on the device.SONG
- Continuously repeats the selected song.FOLDER
- Continuously repeats all files in the folder.
Press DISP
to confirm.
Random
Press RDM
to enter the Random menu, then turn the volume knob ? to select one of the following options:
OFF
- Cancels the RDM function.ALL
- Plays all tracks in random order.FOLDER
- Plays all tracks in the folder in random order.
Press DISP
to confirm.
Note: Random mode is retained in memory when selecting between other modes and when the unit is turned on/off.
Intro
Press INT
to enter the Intro menu, then turn the volume knob ? to select one of the following options:
OFF
- Cancels the INT function.ALL
- Plays the first 10 seconds of each track.FOLDER
- Plays the first 10 seconds of each track in the folder.
Press DISP
to confirm.
Character Support
Maximum character display information:
- Track name: 32 characters maximum
- Directory name: 32 characters maximum
- Song title: 32 characters maximum
- Artist name: 32 characters maximum
*Song title and artist name will only be displayed if included with the MP3 file.
Media Compatibility
Compatible file types:
- MP3 data
Incompatible file types:
- MP3 PRO format
- MP3 playlists
- WAV format
Playback Order
MP3 playback sequence is based on the order files are copied to the USB device, starting from the root folder. Empty folders or folders without MP3 files are skipped. Playback order may vary depending on your software.
Playback Capacity
- Maximum number of files: 999
- Maximum number of folders: 255 plus the root directory
- Maximum number of files in each folder and root: 999
Note: If the number of files/folders exceeds the maximum outlined above, the additional files/folders will be ignored.
Note: Devices exceeding the maximum number of files or folders may not function properly.
USB Device Compatibility
Due to differences in USB devices, some may not be compatible. USB devices must be 'mass storage class' and formatted to the FAT or FAT32 file system for compatibility.
Additional MP3 Information
Only MP3 files with the filename extension (.mp3) can be played. Do not attempt to play non-MP3 files with the MP3 extension.
Sampling Frequency Rates MP3
8kHz ~ 48kHz
Transfer Bit Rates MP3
32kbps ~ 320kbps constant, Variable bit rates.
Note: Some files may not play or be displayed correctly, depending on sampling rates and bit rates.
MP3 Tag Display
ID3 tags Version 1.0 to 2.4. If an invalid ID3 tag version is detected, "NO SUPPORT
" will scroll on the display.
Bluetooth® Operation
Pairing a New Device
Before using a Bluetooth device, it must be paired and connected. Ensure Bluetooth is activated on your device before starting the pairing process. The unit broadcasts the pairing signal constantly when no devices are connected. Complete the pairing sequence from your Bluetooth device; refer to its owner's manual for details.
The device name is "DUAL BT
". The Bluetooth passcode is "1234
".
Note: If passcode "1234
" does not pair your device, use passcode "0000
".
Note: The unit can be in any mode of operation when pairing is performed.
Pairing Additional Devices
If a device is currently connected, press and hold ⏻ to disconnect the current device before pairing a new one. Then begin the pairing sequence from the new Bluetooth device.
Connecting a Paired Device
Most Bluetooth devices support auto-connect and will connect automatically if in range when the unit is powered on. If your device was previously paired but does not connect, follow these instructions:
- If a recently connected Bluetooth device disconnects or does not reconnect, press and hold ⏻ from Bluetooth mode to reconnect your mobile device.
- To connect a previously paired device that was not recently connected:
- Press and hold ⏻ to disconnect any connected mobile devices when Bluetooth is paired. Press and hold ⏻ to connect the Bluetooth device again when Bluetooth is not paired.
- The paired device name will appear on the LCD once connected.
- Turn the volume knob ? to cycle through the list of devices.
- Press the volume knob ? to cycle through recent calls (up to ten) and select a phone number to dial when Bluetooth is paired. NONE appears if there are no recent calls.
Disconnecting a Device
Press and hold ⏻ for 3 seconds to disconnect a connected device. The device remains paired and appears in the SEARCH menu but is not connected.
Note: Placing a phone call from your cell phone will also initiate Bluetooth function.
Recent Calls List
Press SELECT
from Bluetooth mode to view recent calls (dialed, received, or missed) connected to the head unit. Turn the volume knob ? to cycle through phone numbers. Press SELECT
or ?
to dial.
Redialing the last number
To redial the last phone number, press ? from Bluetooth mode. Press ? or SELECT
again to redial.
Receiving a phone call
Incoming phone calls automatically appear on the display with a ring tone. Note: Ring tone volume depends on the unit's volume level and may not be heard if volume is low or muted.
- Press
?
to receive the incoming phone call. - Press and hold
?
to refuse the incoming phone call.
Note: If Auto Answer is set to ON in the setup menu, all phone calls will be received automatically.
Ending a Phone Call
During an active phone call, press ?
to end it. If the call was received while listening to music, the unit will resume the previous mode.
Streaming Audio
The unit supports A2DP (advanced audio distribution profile) wireless streaming audio from your Bluetooth mobile device. You can also control music from the front panel using AVRCP (audio video remote control profile).
Notes:
- Your mobile device must support A2DP and AVRCP Bluetooth profiles for streaming. Check your mobile device's owner's manual for details.
- Streaming audio must be enabled on your mobile device; this option varies by device.
After pairing, connecting, and enabling streaming audio, begin playing music on your mobile device. The following functions control the music:
- The
▶️▶️
button skips to the next audio track. - The
◀️◀️
button skips to the previous audio track. - The
▶️/II
button toggles between play and pause.
Note: Some Bluetooth devices may not fully support these commands.
Dual iPlug P2 Smart App Remote Control
Use the Dual iPlug P2 Smart App Remote Control on an Apple or Android smartphone to control the receiver via Bluetooth. Change mode, station, song, volume, and settings directly from your smartphone without line-of-sight limitations.
Download the app from the Apple App Store or Google Play Store and install it on your smartphone or tablet. (QR code download link is provided on the original document).
Voice Activation
Your receiver features an easy-access voice activation button for Siri® or Google Assistant™ via your car's Bluetooth. Interact with your smartphone assistant while driving with just the push of a button!
Bluetooth must be paired between your smartphone and the receiver. Press the voice activation button; the receiver will switch to Bluetooth mode, activating Siri® or Google Assistant™ on your smartphone. You will need to manually switch back to the previous or desired mode once the operation is terminated.
Limited One Year Warranty
This warranty grants specific legal rights, and you may have other rights varying by state.
Dual Electronics Corp. warrants this product to the original purchaser against defects in material and workmanship for one year from the original purchase date. At its option, Dual Electronics Corp. will repair or replace defective products with new, renewed, or comparable items, free of charge, subject to verification of the defect and proof of purchase. Subsequent replacement products are warranted for the remainder of the original warranty period.
Who is covered?
This warranty extends to the original retail purchaser for products bought from an authorized Dual dealer in the U.S.A.
What is covered?
This warranty covers all defects in material and workmanship. It does not cover: software, installation/removal costs, damage from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair, failure to follow instructions, or damage during return shipment. Specific software license conditions and copyright notices are available at www.dualav.com.
What to do?
- Before calling for service, check the troubleshooting guide in this manual. Simple adjustments may resolve issues.
- If service is required during the warranty period, carefully pack the product (preferably in its original packaging) and ship it via prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
- Describe your problem in writing, including your name, a return UPS shipping address (P.O. Box not accepted), and a daytime phone number.
- For more information or the location of the nearest authorized service center, contact Dual Electronics Corp.:
- Toll-free: 1-866-382-5476
- Email: cs@dualav.com
Exclusion of Certain Damages: This warranty is exclusive and replaces all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Dual Electronics Corp. is not liable for any obligation, liability, right, claim, or remedy in contract or tort, whether arising from negligence or otherwise. No representative is authorized to assume any other liability. The company shall not be liable for indirect, incidental, or consequential damages.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a specific installation. If this equipment causes harmful interference to radio or television reception (determinable by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Specifications
Specifications | |
---|---|
CD Player | Frequency response: 20Hz-20kHz Channel separation @ 1kHz: >60dB D/A converter: 1 Bit |
FM Tuner | Tuning range: 87.5MHz-107.9MHz Usable sensitivity: 8.5dBf 50dB quieting sensitivity: 10dBf Stereo separation @ 1kHz: >30dB Frequency response: 30Hz-13kHz |
AM Tuner | Tuning range: 530kHz-1710kHz Usable sensitivity: <42dBu Frequency response: 30Hz-2.2kHz |
General | USB Charge: 1A Speaker output impedance: 4~8 ohms Line output voltage: 1.2 Volts RMS Dimensions: 7" x 5.9" x 2" (178 x 150 x 50 mm) |
Design and specifications subject to change without notice.
CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
- Power Output: 14 Watts RMS x 4 channels at 4 ohms and < 1% THD+N
- Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)
Troubleshooting
Problem | Cause | Action |
---|---|---|
Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage | Check connections for proper voltage (11~16VDC) |
Black wire not connected | Check connection to ground | |
Unit has power (but no sound) | Fuse blown | Replace fuse |
Speaker wires not connected | Check connections at speakers | |
One or more speaker wires touching each other or touching chassis ground | Insulate all bare speaker wires from each other and chassis ground | |
Unit blows fuses | Yellow or red wire touching chassis ground | Check for pinched wire |
Speaker wires touching chassis ground | Check for pinched wire | |
Excessive skipping | Incorrect fuse rating | Use fuse with correct rating |
Unit is not mounted correctly or backstrap is not secure | Check mounting sleeve and backstrap support | |
ERR FILE appears on display | Physical defect in media (CD, CD-R or CD-RW) | Check media for scratches |
Disc read error | Press eject or RESET | |
NO FILE appears on display | Focus error or disc is in upside down | Press eject or RESET |
No playable MP3 files found on the device | Check the device for valid MP3 files | |
Unit will not accept a disc | CD mechanism position out of alignment | Press EJECT to reset CD mechanism position |
CD transit screws still in place | Remove 2 transit screws located on top of the unit | |
NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |
Contact Information
Dual Electronics Corp.
Toll Free: 1-866-382-5476
9AM-5PM EST, Monday-Friday
www.dualav.com
©2023 Dual Electronics Corp. All rights reserved.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
NSA011823-V01