Easy@Home EHE012PRO TENS Unit User Manual

Why Use EHE012PRO?

Transcutaneous Electrical Nerve Stimulation (TENS) is an effective method for drug-free pain relief across various body parts, including the waist, shoulders, joints, hands, and feet. TENS technology delivers micro-electric impulses through adhesive electrode pads, stimulating nerves to release the body's natural painkillers, known as Endorphins. This process helps alleviate pain and muscle tightness. The impulses also stimulate muscles, promoting better blood flow and muscle recovery.

The EHE012PRO Electronic Pulse Massager is a professional model from the Easy@Home TENS Unit product line. It features two independent output channels, each offering a power level range of 1-20. The maximum power intensity per channel is significantly higher than previous models, utilizing the latest Biphasic Waveforms technology and a more powerful rechargeable battery. This unit is suitable for chronic or occasional pain relief, muscle recovery, and relaxation after physical exercise, making it popular among athletes. It is rechargeable via DC or USB, offering long-lasting power from its lithium battery and saving costs on replacement batteries. The EHE012PRO is FDA approved for Over-The-Counter (OTC) use without a prescription.

An image shows a smiling man and woman, both wearing electrode pads on their upper backs, connected to a TENS device.

How to Use EHE012PRO

Operating the EHE012PRO is as straightforward as using a TV remote control.

The device features a digital display showing countdown timers and intensity levels. Key components and controls include:

• Electrode wire: Connects the electrode pads to the device.
• Auto procedure buttons: For selecting automated treatment programs.
• Channel buttons: To select and control output channels (A and B).
• Left/Right electrode jack: Ports for connecting the electrode wires.
• TIMER button: To set the treatment duration.
• Intensity increase/decrease buttons: To adjust the pulse intensity.
• Function buttons: For selecting massage modes like MASSAGE, BEAT, KNEAD, BACK, SHOULDER, JOINT, LEG, and CONTINUOUS.
• Electrode pads: Adhesive pads applied to the skin.

Operating Steps:

1. Unpack the product, adapter, and accessories. Charge the device using the USB or DC adapter for up to 8 hours before the first use.
2. Connect the electrode pads to the lead wires. Attach the other end of the lead wires to the device's left and right output jacks. If dual treatment is not required, one lead wire with two electrode pads can be connected.
3. Attach one or two pairs of electrode pads to the desired treatment area, such as the shoulder or leg.
4. Turn on the device. The "A" symbol will flash on the screen, indicating that the left output (Channel A) is ready. Press one of the function keys (e.g., SHOULDER or MASSAGE) to start treatment.
5. Use the INTENSITY (+) and INTENSITY (-) buttons to increase or decrease the intensity for Channel A.
6. To adjust Channel B independently, press the Channel "B" button. The "B" symbol will flash, and the "A" symbol will stop flashing, indicating that intensity adjustments will now affect Channel B.
7. Pressing the Channel "A" button again will allow adjustments for Channel A.
8. Select your preferred mode using the function buttons. Ensure the device is turned off when treatment is complete.

Note: It is recommended to start treatment at the lowest intensity (1) and gradually increase to a comfortable level on a scale of 1 to 20.

Important: Electrode pads must be used in pairs connected to a single lead wire. You cannot use one electrode from each side of the unit.

How to Operate the Product

Determine the area for treatment: Common areas include the shoulders, neck, back, legs, wrists, and ankles.

Attach electrode pads to the desired area: Once muscles or joints are chosen for treatment, attach two electrode pads after plugging them into the lead wires. The high-quality electrode pads attach easily without needing excessive pressure and are designed to stay in place during treatment. They are covered with a gel that facilitates micro-current transfer to the skin. Over time, these pads will wear out and require replacement.

An image shows electrode pads being applied to a person's upper back/shoulder area, connected by a wire.

Practices to Extend Pad Life:

• Always cleanse the skin with soap and water before attaching electrode pads. Ensure the skin is completely dry before treatment.
• When not in use, replace the pads on their plastic sheet. Exposure to air or contact with other surfaces can significantly reduce pad life.
• Replace pads when they begin to lose adhesion.

Device Operation:

• Press the ON/OFF button to put the device in standby mode. The letter "A" will appear on the screen, indicating readiness for treatment.
• Select an automated massage program: The easy@Home EHE012PRO offers preset massage programs tailored for different muscle groups. Any mode can be used on any area.
• Adjust the intensity as needed: After selecting a program, adjust the intensity to your comfort level.

Positions of Use

Electrode pads can be placed on many areas of the body for effective TENS therapy.

• JOINTS: Athletes and arthritis sufferers can find relief for tight joints. Electrotherapy can be used to massage these areas for comfort and relief. Experiment with pad placement to find the most effective positions.
• FOREARMS: TENS therapy can help alleviate pain associated with conditions like carpal tunnel syndrome, which can significantly affect hand and arm mobility. This area can be sensitive, so starting treatment at the lowest setting and gradually increasing as needed is recommended.
• SHOULDERS: Muscular stress on the shoulders, often caused by poor posture, heavy bags, or sports injuries, can be addressed with this device. Chronic stress in this area can be problematic due to its proximity to the neck. Placing electrode pads on either side of the painful area and adjusting their distance to the center of pain can yield the best results for relieving discomfort.
• WAIST: For pain or tension in the hips and waist, often exacerbated by prolonged sitting or weak hip flexors, attach electrode pads around the waist and lower back. Spacing the pads 2 to 6 inches apart is recommended for optimal results.
• THIGHS: Cyclists and others experiencing stress and strain in thigh muscles can benefit from TENS therapy. Placing electrode pads on the top and back of the thighs is an effective way to relax and de-stress this large muscle group.
• FEET: To relieve daily stress, muscle spasms, and pain in the feet, often caused by high heels, running, or trauma, attach electrode pads to the soles of the feet. Pads can also be used on the ankles and the tops of the feet.

Best Practices

• Treatment Duration: For optimal results, each treatment session should last approximately 10-30 minutes. This duration ensures adequate stimulation of muscles and deep tissue. While shorter sessions may not allow the system to adapt, longer sessions typically have no adverse side effects. The 10-30 minute range is considered the sweet spot for most users.
• Usage Frequency: To maximize results and achieve consistent pain relief, use the easy@Home Electronic Pulse Massager EHE012PRO at least once a day. Occasional use may not provide the full benefits.
• Intensity and Speed: Adjust intensity and speed according to your comfort level. The device should never cause discomfort. While some may believe higher settings yield better results, consistent use and proper application are key to achieving the best outcomes.
• Cleaning for Safety: Bacteria from skin and sweat can accumulate on electrode pads. To maintain cleanliness and extend pad life, wipe the device with a moistened cloth periodically. This helps prevent the growth of unwanted germs and dirt.
• Pad Replacement: Electrode pads are disposable and will eventually lose their adhesion. Purchase replacement pads when adhesion decreases to ensure the best experience. Using genuine easy@Home accessories is recommended.

FAQ

• Why aren't I experiencing any results? Results may take time and consistent use, as the body is a complex organism. Regular use, similar to exercise, leads to the best long-term benefits. TENS therapy has been recognized for its benefits since the 1850s.
• Why is the stimulation weak or nonexistent? Ensure proper connection: electrode pads must be in close contact with the skin, and all wires must be securely plugged into the device. Use electrode pads in pairs connected to one lead wire. Disconnect and reconnect cables to ensure proper contact. Check that the batteries are charged, as low batteries can cause weak pulses.
• Why is my skin red or feeling numb? Numbness may indicate the treatment is too powerful or the device is being overused. Reduce usage or lower the intensity. Redness or a rash could be a reaction to the gel on the pads. Sensitive individuals may experience this. If a rash develops, discontinue use immediately and consult a medical professional.
• Why won't my pads stick to my skin? Electrode pads lose adhesion over time and must be replaced. They are designed for longevity using solid-core carbon and American-sourced gel, and are certified latex-free. This design ensures a sanitary experience and optimal performance. Pad life can be extended by following the best practice instructions.
• Why won't my device turn on? Check if the battery is depleted and charge the device. The unit is considered "ON" when the letter "A" appears on the LCD display, but treatment will not begin until a treatment type is selected and intensity is increased.

Considerations

CAUTION: The easy@Home EHE012PRO TENS unit is intended for personal use and is not a substitute for professional medical advice or counseling. Always seek the advice of a qualified medical professional before undertaking any self-treatment.

PRODUCT WARRANTY INFORMATION: Easy Healthcare Corporation warrants this product from the date of purchase, covering all parts and labor. For repair or replacement during the warranty period, contact Easy Healthcare Corporation at 1-855-822-6999 (M-F, 9 am-5 pm CST) or email service@healthcare-manager.com for return instructions. A sales receipt or invoice is required for warranty service. Out-of-warranty service is provided on a case-by-case basis, and fees may apply.

Safety Warnings

• DANGER!
  • Do not use this device if you have an implanted defibrillator or implanted metallic devices, as this could cause electrical shock, burns, electrical interference, or death.
  • Do not use this unit if you are wearing electronic medical devices for monitoring health functions.
  • Simultaneous connection of a patient to high-frequency (h.f.) surgical equipment may result in burns at the site of the stimulator electrodes and potential damage to the stimulator.
• WARNING! CONSULT YOUR PHYSICIAN BEFORE PURCHASING OR USING THIS DEVICE IF YOU HAVE: Acute disease, malignant tumor, infectious disease, are pregnant, have heart disease, high fever, abnormal blood pressure, lack of skin sensation, or an abnormal skin condition requiring active physician supervision. No modifications to this equipment are allowed, and there are no user-serviceable parts inside.

Notice!

• Do not use this device while driving.
• Do not use this device while sleeping.
• Do not use this device in high humidity areas, such as a bathroom.
• Keep the device away from wet conditions, high temperatures, and direct sunlight.
• Keep this device out of the reach of children.
• Stop using this device immediately if you experience pain, discomfort, dizziness, or nausea, and consult your physician.
• Do not attempt to move the electrode pads while the device is operating.
• Do not use the device around the heart, on the head, mouth, pudendum, or on blemished skin areas.

DO NOT APPLY STIMULATION OF THIS DEVICE IN THE FOLLOWING CONDITIONS:

• Across the chest, as electrical current can cause lethal rhythm disturbances to the heart.
• Over open wounds or rashes, or over swollen, red, infected, or inflamed areas or skin eruptions (e.g., phlebitis, varicose veins). Apply stimulation only to normal, intact, clean, healthy, and adult skin.
• In the presence of electronic monitoring equipment (e.g., cardiac monitors, ECG alarms), as the electronic stimulator may not operate properly.
• While operating machinery or during any activity where electrical stimulation could put you at risk of injury.
• On children.

Cleaning and Maintenance

To clean the device, use water or a neutral detergent, then wipe it dry with a cloth. The included electrode pads are disposable and should be replaced when their adhesiveness diminishes. Contact the seller for replacements. Avoid touching the sticky side of the pad with your fingers, as natural oils can affect adhesion.

Medical Warnings

• Consult with your physician before using this device. The simulation may cause lethal rhythm disturbances in susceptible individuals or disrupt the healing process after recent surgery.
• The device is not effective for pain of central origin, including headaches.
• It is not a substitute for pain medications or other pain management therapies and has no curative value.
• The device provides symptomatic treatment by suppressing pain sensation, which normally serves as a protective mechanism.
• Users may experience skin irritation, burns, or hypersensitivity due to electrical stimulation or the conductive gel.
• Individuals with suspected or diagnosed epilepsy should follow their physician's precautions.
• Use caution if you have a tendency to bleed internally, such as after an injury or fracture, or if stimulation is applied over the menstruating uterus or areas of skin lacking normal sensation.
• Stop using the device if it does not provide pain relief.
• Use this device only with the leads, electrodes, and accessories recommended by the manufacturer.
• Operation in close proximity (e.g., 1 meter) to shortwave or microwave therapy equipment may cause instability in the stimulator output.
• Dispose of the device in accordance with local laws and regulations.
• This unit has been tested and inspected to ensure proper performance and operation.
• Observe the machine's operation if it is used adjacent to or stacked with other equipment to verify normal function.

Specifications

UNIT SPECIFICATIONS

• Power Source: DC 3.7 V and 300mA
• Number of Alternating Output Channels: 2
• Timer Range (minutes): 20-120 min
• Weight: 4.48 (oz) 127 (g)
• Dimensions: [W x H x D] 2.24 x 7.57 x 0.76 (in) 57 x 167 x 19.5 (mm)
• Waveform: Biphasic
• Shape: Rectangular
• Maximum Output Voltage: 50V @ 500Ω
• Maximum Output Current: 2mA @ 500Ω
• Pulse Duration: 100 µs
• Frequency: 1-100 Hz

ENVIRONMENTAL CONDITION FOR OPERATING, TRANSPORT AND STORAGE

• Temperature range: 32-118°F (0-48°C)
• Humidity: 10-85%RH
• Atmospheric pressure: 400-1060hPa