ZKTeco TS 1000/2000 Pro Series Tripod Turnstile Installation Guide

Applicable Models: TS 1000/2000 Pro series Tripod Turnstile

Version: 1.1

1 Installation

1.1 Installation Conditions

When installing the tripod turnstile against the wall, please reserve at least 100 mm space for opening the cover. As shown in Figure 1-1.

Figure 1-1 illustrates the required spacing for wall installation, indicating a minimum of 100mm clearance.

1.2 Cabling

Power supply and communication wire suggested to be deployed underground then into the cabinet of the device.

1.3 Drilling Holes

Drill holes based on the locations of the screw holes.

1.4 Fix the Device

Fix the device on the ground by 4 expansion screws (M12). The tripod turnstile must be connected to the Ground (earth); there is a wiring interface near the power switch.

2 Installation Notes

In order to keep the arm from being damaged during transportation, the arm is not installed on the device initially.

  1. Put the arm kit into the hole of the cabinet, make sure the screw holes match with the mechanism core, then tighten 3 hex screws, as shown in Figure 2-1.
  2. Please make sure that the power requirements are strictly met to avoid permanent damage to the unit. Input voltage: AC 100~120V/200~240V.
  3. Power on and wait 30s for the tripod turnstile to finish the self-check program.
  4. Lift the arm manually, as shown in Figure 2-2. If the arm cannot be lifted, please push the arm towards the cabinet direction first, then lift the arm manually.

Figure 2-1 shows the process of installing the arm kit into the cabinet.

Figure 2-2 illustrates lifting the arm manually.

3 Control Board Introduction

3.1 Function Description of the Turnstile Control Board

If you are using a standard device without an RFID or Fingerprint reader, you need to connect an access control system to the main board. Please check the content in this chapter carefully. The turnstile control board's diagram is shown in Figure 3-1.

Figure 3-1 provides a detailed diagram of the turnstile control board with numbered components:

3.2 Connection Diagram of the Access Controller

The diagram shows the connection of access controller devices to the turnstile control board. Key connections include:

Note: The third-party access control system lock relay trigger time should be 1 second or less. The lock relay duration of the access controller device needs to be set to 1s. It is forbidden to use electrically charged objects to connect to the port of Opening Signal Input, otherwise, it will damage the control board.

4 Maintenance

Forming maintenance consciousness

The tripod turnstile needs to be maintained regularly and repaired once it is damaged. It is recommended that warning signs be placed at conspicuous positions for prompting passers-by to pass in a proper way and in good order. Reasonable maintenance consciousness helps to guarantee long-term usage of the tripod turnstile.

Regular maintenance

Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer shell of the equipment regularly. The tripod turnstile used outdoors or in an environment with lots of dust must be maintained once a year at least. For example, clean up the dust and add appropriate lubricating oil to the Disk Wheel. Note that regular maintenance should be performed after powering off the equipment, as shown in Figure 4-1.

Figure 4-1 shows a diagram of the internal components of the turnstile, including the Turnstile-opening Solenoid, Disk Wheel, Position Sensor, Lock Rod, and Drop-arm Solenoid.

5 Troubleshooting

Symptom Troubleshooting
The indicator is not lighted when the equipment is powered on. It may be caused by the power supply or circuit. Check whether the connection cable and power cable are damaged, or the wiring is loose.
The arms of the tripod turnstile cannot be lifted manually after the equipment is powered on. It may be caused by the problem of relative components or drop-arm solenoid. Check whether the drop-arm solenoid is operating, and check the work status of the solenoid, as shown in Figure 4-1.
The tripod turnstile does not open after authentication. It may be caused by lack of permission or a circuit problem.
  1. Check whether the user has the permission to open the turnstile.
  2. Use a multimeter to check whether the NO and COM ports of the access control system have a relay signal output.
  3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile is successfully opened, it would be the problem of the controller.
The turnstile allows people continue passing one-way side during the use.
  1. Check the Turnstile-opening Solenoid.
  2. Check the access controller 'Lock driving duration', whether set to 1s.
  3. Check whether the Turnstile-opening solenoid is operating and check whether the Turnstile-opening solenoid is stuck, as shown in Figure 4-1.
Models: TS 1000-2000 Pro series Tripod Turnstile

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