Porsche Connect - Driver's Manual

Legal Notice

Porsche, the Porsche Crest, Panamera, Cayenne, Macan, Taycan, 911, 718, PCCB, PCM, PDK, PSM, PTM, Tequipment and other designations are registered trademarks of Dr. Ing. h.c. F. Porsche AG. The content herein is protected by copyright and other intellectual property rights. Unauthorized copying, distribution, reproduction, or public availability is prohibited without consent.

© Dr. Ing. h.c. F. Porsche AG
Porscheplatz 1
70435 Stuttgart
Germany

Apple, the Apple logo, Apple CarPlay, iPhone, iPod, iOS, Siri and other Apple designations are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Equipment and Specifications

Vehicle equipment and specifications are subject to continuous development and may differ from illustrations or descriptions. For information on retrofit equipment, contact your Porsche partner. Country-specific legal requirements may also lead to variations in vehicle equipment.

Porsche Connect Services Information

More information about Porsche Connect services is available at www.porsche.com/connect. These operating instructions do not replace the Owner's Manual. Always pay special attention to warning and safety instructions.

Warnings and Symbols

This manual uses the following categories for safety instructions:

• DANGER: Failure to observe warnings in this category will result in serious injury or death.
• WARNING: Failure to observe warnings in this category can result in serious injury or death.
• CAUTION: Failure to observe warnings in this category can result in moderate or minor injuries.
• NOTICE: Failure to observe warnings in this category can result in damage to the vehicle.
• Information: Indicates conditions that must be met to use a function, or provides instructions.

Installing & Using Porsche Connect

Registration sequences and equipment scope may vary by model, country, and equipment. Always avoid distraction while driving; some functions are only available when the vehicle is stationary. Use mobile phones only with hands-free equipment.

Registration and Activation

Activating Porsche ID Account

1. Receive the registration email for My Porsche.
2. Access My Porsche via the activation link to register.
3. Set a password and security code for your Porsche ID. Your vehicle will be displayed on the homepage.
4. Obtain the 8-digit pairing code from the homepage or app.
5. Send the pairing code via text message to your stored mobile number for entry in the Porsche Communication Management (PCM), or make a note of it.

Information: Step 3 may occur automatically. If no activation email is received, contact your Porsche partner.

Activating Services via My Porsche

1. Log in to My Porsche using your Porsche ID.
2. Select the 'Services' tab to view available services.
3. Select and activate or configure the desired service.

Information: In some countries, identity verification is required for the embedded SIM card. This may involve a video call with a third-party provider. Further details are available on www.porsche.com/connect.

Connecting and Pairing the Vehicle

Establishing a Data Connection

• Via Integrated SIM Card: The data connection is established automatically when the ignition is switched on, provided the SIM card reader is empty and the PCM phone function is on.
• Via External SIM Card: Insert a mini-SIM card (25 x 15 mm) into the SIM card reader. Follow prompts to enter PIN if necessary and confirm data connection establishment. To remove, press and pull the card. NOTICE: Do not use SIM card adapters.
• Via External WiFi Hotspot: Ensure the SIM card reader is empty and PCM phone is switched off (if using integrated SIM). Search for a WiFi hotspot, enter access data in the PCM, and establish the connection.

Information: If a data connection fails, check PCM phone status, network reception, private mode settings, and restart the PCM if necessary. For external SIM cards, verify data volume, correct insertion, APN settings, and data roaming status.

Selecting Access Point (APN)

If multiple access points are available, select the desired one. If none are configured, contact your mobile provider for settings or configure manually via PCM options.

Logging in Porsche Connect User (Porsche ID)

Link your Porsche ID to the PCM using the pairing code obtained during service activation. Access this via APPS > Options > Porsche ID settings > Link new Porsche ID.

Private Mode

When active, private mode suppresses communication between the vehicle, app, and My Porsche, preventing transmission of vehicle-specific information and configuration via these platforms. Inform all vehicle users about this feature.

Security Code

A security code is required for certain remote services (e.g., locking/unlocking the vehicle via the app, deactivating PVTS, activating remote functions for secondary users). Set, change, or reset it in your Porsche ID user settings via My Porsche.

Configuring & Using Services

Using Services via My Porsche

Access My Porsche via www.porsche.com/connect. Log in with your Porsche ID and password, select 'Services', and configure desired features.

Updating Content in the PCM

Select APPS > Options > Reload page to update purchased service content.

Displaying Service Overview

Navigate to APPS > Options > Service overview to view purchased services and contract durations.

Logging Out Porsche Connect User

Go to APPS > Options > Porsche ID settings, select the desired user, and choose 'Porsche ID logout'.

Information: Porsche Connect services include a free trial period (minimum 3 months). Subsequent costs and availability vary by service and country. Check www.porsche.com/connect or your Porsche partner for details. Using an external SIM card requires a separate contract. Data usage charges may apply; a flat-rate data plan is recommended.

Apple CarPlay

Apple CarPlay integrates iPhone apps into the PCM, allowing use of Siri for messages and voice commands. Ensure your iPhone has the latest iOS version and supported apps. Functionality is country-dependent.

Information: Only CarPlay-supported apps are displayed. Active Bluetooth connections are automatically disconnected when CarPlay is used. Some apps require a data connection, potentially incurring extra charges.

Opening Apple CarPlay

1. Connect your iPhone (iPhone 7 or later, iOS 14+) to the USB interface (Type C) in the armrest using an original Apple cable.
2. Confirm usage of Apple CarPlay. Available apps will be displayed. Switch to CarPlay from other menus by selecting 'Apple CarPlay' or its status bar icon.

Operating Apple CarPlay

Operate via the touch display, rotary push button, or Back button. Use the Home button to return to the CarPlay main menu. Switch to PCM main functions by selecting 'Apple CarPlay' > 'Home button' > 'Porsche' or any PCM function.

Operating with Siri

1. Ensure Siri is enabled on your iPhone, ignition and PCM are on, and no calls or parking aid are active.
2. Press and hold the voice control button on the control stalk.
3. Speak your command.

Ending Siri: Press the '▶' button on the control stalk.

Swapping between Apple CarPlay and iPhone as iPod

Use the Device Manager to switch between CarPlay and iPod modes.

Open Wireless Apple CarPlay

Enable Bluetooth and WiFi on your phone and vehicle. Select '▶ Apple CarPlay Search' or 'Link' in the connection assistant. Once connected, CarPlay starts automatically. Reconnect via 'Devices'.

Removing a Stored iPhone: Use the Device Manager or header options.

Dictating Messages

Use 'Message Dictation' to record messages via voice control. This service's availability depends on language, market, and mobile phone. Voice control interruption can be configured in PCM system settings.

Connecting a Mobile Phone via Bluetooth®

1. Ensure Bluetooth is activated and visible on your phone and PCM.
2. Select 'PHONE' > 'Search for new phone'.
3. Select your phone from the list. Compare the displayed Bluetooth code and confirm.

Information: Phone book, call lists, and messages may be accessible depending on phone capabilities. Check www.porsche.com for compatible phone lists.

Connecting Mobile Phones (Windows® and iOS)

Initiate the connection from the mobile phone by searching for devices and selecting the PCM. The PCM's Bluetooth name can be found in the Device Manager.

Opening Voice Control

WARNING: Voice recognition can be impaired in stressful situations. Use the touch display for emergency calls.

1. Briefly press the voice control button '▶' on the control stalk. A rising acoustic signal indicates activation.
2. Say your voice command.

Deactivating Voice Control: Press the '▶' button again. A fading acoustic signal sounds.

Information: Dialogue can be paused/resumed by tapping the microphone symbol. The voice control button has other functions like skipping announcements or activating Siri with a long press.

Notes on Communication: Speak clearly, at a normal volume, without long pauses. Reduce background noise. Only the driver should issue commands.

Dictating and Reading Out Messages

Use 'Message Dictation' to dictate text messages or emails and play incoming messages. Requires an active data connection and activated Porsche Connect Services. Service not available for Apple devices.

Finder

The Finder is the central search function in the PCM navigation for points of interest (POIs) like restaurants, hotels, and petrol stations. Destinations can be found nearby, along the route, at the destination, or at another location. They can be adopted as navigation destinations or saved as favorites.

Search for Point of Interest: Select NAV > DEST > Points of interest. Choose categories like Parking, Petrol stations, Hotels, Restaurants. Filter by 'Nearby', 'Along the route', 'At destination', or 'At another location'.

My Porsche

My Porsche is the central platform for managing vehicles and services, accessed via your Porsche ID. You can manage data synchronization and processing settings here. Service appointments can also be arranged.

Logging into My Porsche

1. Ensure your Porsche ID account is activated.
2. Open My Porsche via the website and log in with your Porsche ID and password.

Configuring Services

1. Log in to My Porsche and select the 'Services' tab.
2. Select and configure the desired service.

Adding a Navigation Destination

1. Log in to My Porsche, select 'Services', then 'Navigation Plus'.
2. Select 'Add new destination' and enter destination data.

The destination is displayed in My Porsche and can be edited, marked, deleted, or sent to the vehicle.

Navigation Plus

Real-time Traffic

Accesses current traffic situations online, displaying roads in the PCM color-coded by traffic flow (green: free, yellow: slow, red: jam, dark red: closed). Also displays notifications for roadworks, accidents, etc.

Activating Real-time Traffic

1. Ensure data connection and Porsche Connect Services are active.
2. Navigate to NAV > MAP > Options > Navigation settings > Online navigation services > Online navigation.

Calling Up a Real-time Traffic Notice

Select the traffic symbol '⏯' in the map for a brief overview. Tap 'Brief Overview' for detailed information.

My Destinations

Store destinations via My Porsche or the app for direct retrieval in the PCM. Online destinations stored under 'My Destinations' are deleted after 30 days.

Online Routing

Utilizes additional online data for enhanced route calculation and guidance. Activate via NAV > Options > Navigation settings > Online navigation services > Online navigation.

Satellite Maps

Display aerial images of buildings, roads, and terrain using Google Earth data. Access via NAV > MAP > (header icon) > Google Earth.

Panoramic View

View a panoramic image in the detail list after selecting an available point of interest (POI).

Online Map Update

Update navigation system maps via the Internet. The PCM automatically searches for relevant updates and displays a notice when an update is possible.

Smart Routing

Automatically creates smart routes based on frequently traveled identical routes. Activate in NAV > Options > Navigation settings > Smart routing. Access suggested routes via NAV > MAP > (left arrow icon). Stored routes must be deleted manually.

News

Display selected news feeds or Twitter tweets in the PCM. News and tweets can be read out using voice control.

Configuring News and Twitter in My Porsche

1. Log in to My Porsche, select 'Services > News'.
2. Add, search, delete, or edit news feeds using the provided options.

Adding a New News Feed

1. Select 'New', enter the URL of a message portal, and follow prompts to configure and save.

Managing News in the PCM

Access news via APPS > News. Select a news channel or Twitter. Select a news item or tweet to display it. Use the speaker icon to have the text read out.

Reading Out News

Activate voice control (briefly press '⏯' on the control stalk) and say 'Read out News' or 'Read out tweet'.

Porsche Car Connect App

This app connects your mobile phone to the vehicle, allowing retrieval of vehicle data and settings. WARNING: Operate apps only when the vehicle is stationary.

• Remote Services: View vehicle status, trip mileage, comfort, and safety features.
• Safety Services: Automatic breakdown calls and assistance.
• Security Services: Porsche Vehicle Tracking System (PVTS) functions.

Information: Protect app data from unauthorized access. Use of the app may incur additional costs from your service provider.

Disabling Communication

Disables communication between the vehicle and app/My Porsche. Vehicle-specific information is not transmitted. Location data is still transmitted in case of breakdown, emergency calls, or theft.

Main Menu (Home)

Central access point to app functions, depending on subscribed services. The app can connect to multiple vehicles.

• My Car: Access vehicle information.
• Status: View vehicle data (ignition, speed, fuel), range, and maintenance information.
• Remote Control: Check and control doors, windows, tailgate, bonnet, sunroof, and exterior mirrors. Lock/unlock the vehicle.
• Trip: View current driving data.
• Info: Display model designation, color, number plate, and VIN.
• Notifications: Receive push notifications for specific events. Filter and display all notifications.
• Precool/Heat Function: Remotely activate climate control. Set and activate climate timers.
• Auxiliary Heater: Heat the vehicle interior and defrost the windscreen remotely. Set and activate heat timers. DANGER: Do not operate in enclosed spaces due to toxic exhaust gases. WARNING: Exhaust gases are hot; switch off before refueling.
• Vehicle Position: Locate the vehicle on a map and activate the horn or turn signals to find it. Navigate from your phone's position to the vehicle.
• Safety: Access vehicle protection, safety, and breakdown functions.
• PVTS Functions: Remotely activate/deactivate PVTS. Special modes (Service, Transport, Disarmed) can be activated.
• Fence: Set Geo Fences or Speed Fences to receive notifications when limits are crossed. Add, edit, or delete fences.
• Emergency Calls: Initiate theft notifications (connect to SOC) or breakdown notifications (connect to Porsche Assistance). Vehicle data may be transferred.

Settings

Configure passcode, notifications, units, user account, and view diagnostic information.

Porsche Connect App

Connects your mobile phone to the vehicle for retrieving data and settings. Personal POIs, address book entries, or calendar entries can be transferred to the PCM.

Installing & Using App

1. Register Porsche ID: Log in with your Porsche ID and password.
2. Connect via WiFi: Display PCM WiFi access data and connect your mobile phone to the PCM hotspot.
3. Open App Content in PCM: Select APPS > [App Icon].

Information: Protect app data. Use of the app may incur additional costs.

Transferring Navigation Destinations

1. Log in to the app, select 'Explore', and enter a destination or choose from 'My Destinations'.
2. Select a destination and use the 'Send to vehicle' option.
3. In the PCM, navigate to NAV > FAV > My Destinations to start route calculation.

Calendar and Music Streaming

Configure services via the app and access them in the PCM's APPS section.

Porsche Offroad Precision App

Networks your vehicle and mobile phone to display, record, and analyze driving data via WiFi. Offers features like Offroad Manual, trip recording, moment capture, video creation, and trip summaries.

WARNING: Operate apps only when the vehicle is stationary. DANGER: Adapt driving style to conditions and use only on closed tracks.

Radio Plus

Switch between Internet radio and hybrid radio for continuous reception. Internet radio receives stations online; hybrid radio automatically selects the best reception (DAB, FM, or online).

Opening Internet Radio

Select MEDIA > PLAY > Media source > Online.

Station Categorization

Select stations by popularity, country, genre, or language via MEDIA > LIST.

Activating Hybrid Radio

Activate 'Online station tracking' in Tuner settings for seamless switching between reception types.

Setting Streaming Quality

Adjust streaming quality in MEDIA > PLAY > Media source > Online > Options > Streaming quality to manage data usage.

Activating/Deactivating Online Additional Data

Enable display of metadata and album covers via MEDIA > Options > Tuner settings > Online additional data.

Risk Radar

Provides Local Hazard Warning and Traffic Sign Detection by networking vehicles and sharing anonymized data. Indicates hazards in advance and optimizes traffic sign display.

Activating Online Navigation

Navigate to NAV > MAP > (header icon) > Online navigation.

Opening Messages

When route guidance is active, hazards are indicated by the '△' symbol in NAV > TRAFFIC. A message appears before the danger spot.

Voice Pilot

Operate selected PCM functions using voice commands. Availability depends on language and market. Voice control interruption can be configured in system settings.

Opening Voice Control

WARNING: Voice recognition can be impaired in stressful situations. Use the touch display for emergency calls.

Briefly press the voice control button '▶' on the control stalk. A rising acoustic signal indicates activation. Say your voice command.

Deactivating Voice Control

Press the '▶' button again. A fading acoustic signal sounds.

Information: Dialogue can be paused/resumed. The voice control button has other functions, including activating Siri with a long press.

Notes on Communication: Speak clearly, at a normal volume, without long pauses. Reduce background noise. Only the driver should issue commands.

Weather

Display weather information, such as at your destination.

Displaying Weather

Access via APPS > Weather. Select options like 'Nearby', 'At destination', or 'At another location'.

Updating the Display

Select 'Reload page' in the Weather options.

Display Rain Radar

View rain probability and forecast in 15-minute intervals (up to 1.5 hours). Access via APPS > Weather > Rain radar.

Index

Refer to the index for detailed information on specific features and functions.