Tuya Smart Lock Instructions (2.4G Wi-Fi/ ZigBee)

1. Install Tuya App

1-1. Search for "Tuya Smart Life" in your mobile app store or scan the QR code to download the application.
iOS App Store Link
Google Play Store Link

[Image: QR codes for downloading the Tuya Smart Life app from the Apple App Store and Google Play Store. Also shows the 'Powered By Tuya Intelligence Inside' logo.]

2. Add Gateway (EZ Mode / AP Mode)

2-1. Register a Tuya account using your mobile number or email and log in to the Tuya app.
2-2. On the Tuya app homepage, tap "Add Device" or the "➕" icon in the top right corner to navigate to the "Add Device" page.
2-3. Select "Gateway Control", then choose "Wireless Gateway (ZigBee)".
2-4. The system will connect to the Wi-Fi network your phone is currently connected to. Note: The Wi-Fi network must be 2.4GHz.
2-5. Proceed with EZ mode or AP mode connection.

[Image: Tuya app interface. The main 'Welcome Home' screen is visible, with options to add devices. A selection screen shows 'Gateway Control' and 'Wireless Gateway (ZigBee)' highlighted.]

[Image: Wi-Fi network selection screen within the Tuya app, prompting the user to select a 2.4 GHz network and enter the password. It notes that 5GHz networks may need to be set to 2.4GHz.]

a. EZ Mode Connection

① Press and hold the reset button on the gateway for 5 seconds. Wait until the red indicator light blinks rapidly and the blue light turns on.
② Tap "Next" in the app, and the app will automatically add the gateway.

[Image: Tuya app screens illustrating the EZ mode connection process. This includes a prompt to reset the device, confirm the indicator light status (rapidly blinking red), and a progress indicator for 'Adding device...'.]

[Image: Tuya app screen confirming 'Zigbee Wireless Gateway 2' has been 'Added successfully'.]

b. AP Mode Connection (Compatible Mode)

① Press the reset button on the gateway, select "AP mode (Compatible Mode)", and tap "Next".
② Tap "Go to connect". This will redirect you to the system's Wi-Fi connection page. Select "SmartLife" (or the relevant network name).
③ Return to the Tuya app; the app will automatically add the gateway.

[Image: Tuya app screens for AP mode connection. This includes a prompt to select 'AP mode (Compatible Mode)' and a step to connect the mobile phone to the device's hotspot, labeled 'SmartLife-XXXX'.]

[Image: Mobile phone's Wi-Fi settings screen displaying available networks, including 'SmartLife-XXXX' and other local Wi-Fi networks. The user is instructed to connect to the device's hotspot.]

[Image: Tuya app screens showing the 'Adding device...' progress and the 'Added successfully' confirmation for the Zigbee Wireless Gateway 2 during AP mode setup.]

3. Add Smart Lock

3-1. Press the "reset button" on the smart lock for 5 seconds. Verify the administrator and enter the system settings.
Select "3. Mode", then choose "4. WiFi Set". The lock will then enter its Wi-Fi connection state.
3-2. In the Tuya app, tap on your "Zigbee Wireless Gateway", then select "Add Sub device". Tap "LED already blink". The gateway will detect and add the lock automatically.

[Image: Tuya app 'Welcome Home' screen displaying the 'Zigbee Wireless Gateway' as an online device.]

[Image: Tuya app 'Search device' screen, indicating 'Discovering nearby devices' and showing an option to 'Add subdevice' after confirming the device's LED is blinking.]

[Image: Tuya app screen confirming the 'Zigbee Wireless Gateway' is online and prompting to add a subdevice, with a button labeled 'Add subdevice'.]

4. Remote Unlock

4-1. Within the lock's settings, navigate to "Remote door opening management" and select "No password is required".
4-2. Tap "Click To Unlock" and then confirm the unlock action in the app.

[Image: Tuya app screen for the smart lock panel, displaying a large 'Click To Unlock' button.]

[Image: Tuya app settings screen for the smart lock, showing options like 'Temporary PW', 'Dynamic password', and 'Remote door opening management' with 'No password is required' selected.]

[Image: A confirmation dialog box in the Tuya app asking 'Open the door remotely?' with 'Cancel' and 'Confirm' options.]

5. Temporary Password

5-1. Access the lock's settings and navigate to the temporary password section. Add a temporary password using numbers 1-6. Fill in the "Password name", "Effective Time", and "Expiration Time". Tap "Done" to confirm.
Note: Passwords must be numbers 1-6. Randomly generated passwords are not supported and will not work.

[Image: Tuya app screen showing the smart lock's main panel with a 'Click To Unlock' button and navigation icons for Information, Users, Records, and Settings. The Settings icon is selected, leading to the Temporary PW screen.]

[Image: Tuya app screen for creating a temporary password. It shows fields for 'Password name', 'Effective time', and 'Invalid time'. A numerical keypad (1, 1, 2, 2, 3, 3) is displayed, and a note indicates that numbers 1-6 should be used.]

[Image: Tuya app screen for 'Temporary PW management', showing different statuses for passwords: 'Pending effect', 'In effect', 'Coming soon', 'expired', 'Frozen', 'Deleted'.]