Wiser Temperature/Humidity Sensor User Guide

Information about features and functionality of the devices

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Safety Information

Important Information

Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a "Danger" or "Warning" safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

$▲$ DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Failure to follow these instructions will result in death or serious injury.

WARNING

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CAUTION

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NOTICE

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Wiser Temperature/Humidity Sensor

Model: CCT593012

The Wiser Temperature/Humidity sensor (hereinafter referred to as sensor) combines two sensors in one unit. The sensor measures temperature and humidity in the environment where the sensor is installed. When the sensor is connected to the Wiser Hub, it reports the temperature and humidity data to the Wiser Hub.

The sensor triggers other Wiser devices (such as turning on an air conditioner if the temperature is high or turning on an exhaust fan if the humidity is high) through automation.

Features of the sensor:

Operating elements

For your safety

NOTICE

EQUIPMENT DAMAGE

Do not install the sensor in a place where there is strong sunlight or wind (for example, close to the ventilation).

Failure to follow these instructions can result in equipment damage.

Installing the Device

Refer to the installation instruction supplied with this product.

Pairing the Device

Using the Wiser Home app, you can pair your sensor with the Wiser Hub to access and control the sensor.

To pair the sensor:

  1. On the Home page, tap the '+' icon.
  2. Tap Devices > Climate.
  3. Tap Temperature/Humidity Sensor > Next.

The next screen shows the sensor joining process.

4. Short press the function key 3 times ( <0.5 s ). The LED blinks amber.

5. Wait for a few seconds until the sensor LED turns green. A stable green LED on the sensor shows that it is successfully connected to the Wiser Hub.

You will see "Device joined" at the bottom of the screen once the sensor has been successfully connected to the Wiser Hub.

6. Ensure that the first battery cover is securely fastened, then install the sensor on the baseplate. For more information, refer to the installation instruction.

7. Tap Next to enter the sensor name.

8. Tap Next to assign sensor location and then tap Submit.

TIP: You can find the paired sensor name and its location on the All or Room tab on the Home page.

Configuring the Device

Renaming the Device

Using the Wiser Home app, you can rename the sensor.

To rename the sensor:

  1. On the Home page, tap the '+' icon.
  2. Tap Devices > Temperature/Humidity Sensor > Device Name (A).

TIP: Additionally, you can rename the sensor by tapping on the Home page Temperature/Humidity Sensor > Device settings > Device Name (A).

Changing the Device Location

Using the Wiser Home app, you can change the sensor location.

To change the sensor location:

  1. On the Home page, tap the '+' icon.
  2. Tap Devices > Temperature/Humidity Sensor > Location (A) to assign the sensor in your existing room or a new room (B).

TIP: Additionally, you can change the sensor location by tapping on the Home page Temperature/Humidity Sensor > Device settings > Location (A).

Using the Device

The Control Panel of the sensor allows you to view the real-time temperature and humidity values.

On the Home page, tap All > Temperature/Humidity Sensor to access the control panel.

On the sensor control panel page, you can see the following:

Checking the Device History

Using the Wiser Home app, you can view the sensor's history which displays room temperature and humidity values recorded as an event. The sensor records each event and stores it in the cloud.

NOTE: If the cloud connection is lost, the sensor's history page will not display the temperature and humidity values.

To view the sensor history:

  1. On the Home page, tap All > Temperature/Humidity Sensor.
  2. On the device control panel page, tap History.

Identifying the Device

Using the Wiser Home app, you can identify the sensor from the other available devices in the room.

To identify the sensor:

  1. On the Home page, tap the '+' icon.

NOTE: Please wake up the sensor (press the function key).

  1. Tap Devices > Temperature/Humidity Sensor > Identify (A).

TIP: Additionally, you can identify the sensor by tapping on the Home page Temperature/Humidity Sensor > Device settings > Identify (A).

NOTE: The sensor LED blinks to identify the sensor and it continues blinking green until you tap OK.

Creating an Automation

An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs.

To create an automation:

  1. On the Home page, tap the '+' icon.

NOTE: Max. 10 automations can be added.

  1. Tap If (A) and select any of the following conditions (B):
  1. Tap Add conditions and select any of the following (C):

TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or closing the shutter etc. For more information refer to Away mode.

  1. Tap Device status change > Temperature/Humidity Sensor, Select any of the following:
  1. Tap Temperature, Set the temperature using sliding bar (D) and select the condition (E) (less than / more than), then tap Set.

NOTE:

  1. To set a specific time for your automation, tap When > Add time and select any of the following (F):

NOTE:

  1. To add an action, tap Then > Add an action and select any of the following (G):
  1. Tap Control a device > Heating and select any of the following (H):
  1. Tap Setpoint, set the required temperature using sliding bar (I), then tap Set.

NOTE:

  1. Enter the automation name (J). You can choose the cover image that represents your automation by tapping the icon.
  1. Tap Save.

Once the automation is saved, it is visible on the Automation tab. Using the toggle switch (K) you can enable and disable the automation.

Example of an Automation

This demonstration shows you how to make the automations that the heater switches on at 22°C when the room temperature is at 17°C or lower and switches off when the room temperature is at 25°C or higher.

NOTE: It is mandatory to create two automations. First, switch on the heater at 22°C when the room temperature is at 17°C or lower. Second, switch off the heater when the room temperature is at 25°C or above.

The room heater will not turn off automatically until you create another automation.

  1. On the Home page, tap the '+' icon.
  1. Tap Automations > (plus icon) to create an automation.

First Automation

NOTE: Additionally, you can also locate the sensor from the available rooms.

NOTE: Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.

Second Automation

Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.

Editing an Automation

To edit an automation:

  1. On the Home page, tap the menu icon.
  2. Go to Automation, tap the automation you want to edit.
  3. On the Edit automation page, you can:
  1. Remove the Condition or Action by swiping it to the left and tapping the delete icon (A).
  1. Add a new condition or action and then tap Save.

Deleting an Automation

To delete an automation:

  1. On the Home page, tap the menu icon.
  2. Go to Automation, tap the automation you want to delete.
  3. On the Edit automation page, tap Delete Automation (A) and tap Ok.

Removing the Device

Using the Wiser Home app, you can remove the sensor from the Wiser system. To remove the sensor:

  1. On the Home page, tap the '+' icon.

NOTE: Please wake up the sensor (press the function key).

  1. Tap Devices > Temperature/Humidity Sensor > Delete (A).

TIP: Additionally, you can remove the Sensor from the Wiser system by tapping on the Home page Temperature/Humidity Sensor > Device settings > Delete (A).

  1. Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.

NOTE:

Resetting the Device

You can reset the sensor to factory default manually.

To reset the sensor:

  1. Remove the sensor from the base plate by sliding it upwards.
  1. Short-press the function key 3 times ( <0.5 s ) and then long-press the function key once ( >10 s ). The LED blinks red after 10 s, and then release the function key.

Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.

NOTE: After reset, the LED turns off to save the battery.

Replacing the Battery

To replace the batteries:

  1. Remove the sensor from the base plate by sliding it upwards.
  2. Unscrew the battery cover using a screwdriver.
  3. Replace the battery with the proper polarity.
  4. Re-install the battery cover and tighten the screw using a screwdriver. The LED blinks green seven times and then stops blinking.
  5. Install the sensor on the base plate by sliding it down.

NOTE: Dispose used batteries, as per statutory regulations.

LED Indications

Pairing

User Action LED Indication Status
Press the function key 3 times LED blinks amber, once per second. Pairing mode is active for 30 seconds. When pairing is completed, LED glows green for some time before turning Off.

Resetting

User Action LED Indication Status
Press the function key 3 times and long press once for >10 s. After 10 s, the LED starts blinking red. The sensor is in reset mode. It is reset to the factory settings after 10 seconds. The sensor then restarts, and the LED starts blinking green before turning Off.

Battery Level

LED Indication Status
LED blinks amber once per minute. The battery is low (<10%), replace the battery. A notification pop-up will appear on the app.

Identifying the Device

LED Indication Status
LED blinks green. Sensor is connected to the Wiser Hub. NOTE: This function is initiated from the app to identify the sensor.

Troubleshooting

Symptom Possible Cause Solution
The sensor triggers the automation/schedule, but does not show the status on the app. The sensor may be undergoing an over-the-air (OTA) firmware update. Wait for the firmware update to complete and then check that the sensor is reporting status. NOTE: The firmware update runs in the background.
LED blinks amber. The sensor battery is low or drained. Replace the battery in the device. NOTE: A notification pop-up will appear on the app.

Technical Data

Battery 3 VDC, CR2450
Battery life Up to 5 years (may vary based on the usage, frequency of firmware update and environment)
Nominal power ≤ 90 mW
IP rating IP20
Operating frequency 2405-2480 MHz
Max. radio-frequency power transmitted ≤ 7 dBm
Operating temperature -10°C to 50°C
Temperature accuracy ±1.5°C
Temperature resolution 0.1°C
Relative humidity 10% to 95%
Humidity accuracy ±5%
Dimensions (H x W x D) 45 x 45 x 17.2 mm
Communication protocol Zigbee 3.0 certified

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Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.

Models: CCT593011-AS Wiser Temperature-Humidity Sensor, CCT593011-AS, Wiser Temperature-Humidity Sensor, Humidity Sensor, Sensor

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