Wiser Temperature/Humidity Sensor User Guide
Information about features and functionality of the devices
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Safety Information
Important Information
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a "Danger" or "Warning" safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.
$▲$ DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Wiser Temperature/Humidity Sensor
Model: CCT593012
The Wiser Temperature/Humidity sensor (hereinafter referred to as sensor) combines two sensors in one unit. The sensor measures temperature and humidity in the environment where the sensor is installed. When the sensor is connected to the Wiser Hub, it reports the temperature and humidity data to the Wiser Hub.
The sensor triggers other Wiser devices (such as turning on an air conditioner if the temperature is high or turning on an exhaust fan if the humidity is high) through automation.
Features of the sensor:
- Detect temperature and humidity in the environment and send the information to the Wiser Hub.
- Send the battery level and offline device status information to the Wiser Hub.
Operating elements
- A. Status LED
- B. Function key
For your safety
NOTICE
EQUIPMENT DAMAGE
Do not install the sensor in a place where there is strong sunlight or wind (for example, close to the ventilation).
Failure to follow these instructions can result in equipment damage.
Installing the Device
Refer to the installation instruction supplied with this product.
Pairing the Device
Using the Wiser Home app, you can pair your sensor with the Wiser Hub to access and control the sensor.
To pair the sensor:
- On the Home page, tap the '+' icon.
- Tap Devices > Climate.
- Tap Temperature/Humidity Sensor > Next.
The next screen shows the sensor joining process.
4. Short press the function key 3 times ( <0.5 s ). The LED blinks amber.
5. Wait for a few seconds until the sensor LED turns green. A stable green LED on the sensor shows that it is successfully connected to the Wiser Hub.
You will see "Device joined" at the bottom of the screen once the sensor has been successfully connected to the Wiser Hub.
6. Ensure that the first battery cover is securely fastened, then install the sensor on the baseplate. For more information, refer to the installation instruction.
7. Tap Next to enter the sensor name.
8. Tap Next to assign sensor location and then tap Submit.
TIP: You can find the paired sensor name and its location on the All or Room tab on the Home page.
Configuring the Device
Renaming the Device
Using the Wiser Home app, you can rename the sensor.
To rename the sensor:
- On the Home page, tap the '+' icon.
- Tap Devices > Temperature/Humidity Sensor > Device Name (A).
TIP: Additionally, you can rename the sensor by tapping on the Home page Temperature/Humidity Sensor > Device settings > Device Name (A).
Changing the Device Location
Using the Wiser Home app, you can change the sensor location.
To change the sensor location:
- On the Home page, tap the '+' icon.
- Tap Devices > Temperature/Humidity Sensor > Location (A) to assign the sensor in your existing room or a new room (B).
TIP: Additionally, you can change the sensor location by tapping on the Home page Temperature/Humidity Sensor > Device settings > Location (A).
Using the Device
The Control Panel of the sensor allows you to view the real-time temperature and humidity values.
On the Home page, tap All > Temperature/Humidity Sensor to access the control panel.
On the sensor control panel page, you can see the following:
- The current temperature value (A)
- The current humidity value (B)
- History (C)
- Device settings (D)
Checking the Device History
Using the Wiser Home app, you can view the sensor's history which displays room temperature and humidity values recorded as an event. The sensor records each event and stores it in the cloud.
NOTE: If the cloud connection is lost, the sensor's history page will not display the temperature and humidity values.
To view the sensor history:
- On the Home page, tap All > Temperature/Humidity Sensor.
- On the device control panel page, tap History.
Identifying the Device
Using the Wiser Home app, you can identify the sensor from the other available devices in the room.
To identify the sensor:
- On the Home page, tap the '+' icon.
NOTE: Please wake up the sensor (press the function key).
- Tap Devices > Temperature/Humidity Sensor > Identify (A).
TIP: Additionally, you can identify the sensor by tapping on the Home page Temperature/Humidity Sensor > Device settings > Identify (A).
NOTE: The sensor LED blinks to identify the sensor and it continues blinking green until you tap OK.
Creating an Automation
An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs.
To create an automation:
- On the Home page, tap the '+' icon.
NOTE: Max. 10 automations can be added.
- Tap If (A) and select any of the following conditions (B):
- All conditions: This triggers an action only when all conditions are met.
- Any condition: This triggers an action when at least one condition is met.
- Tap Add conditions and select any of the following (C):
- Device status change: Select a device to enable automation.
- Away Mode: Enable/Disable away mode to trigger an action.
TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or closing the shutter etc. For more information refer to Away mode.
- Tap Device status change > Temperature/Humidity Sensor, Select any of the following:
- Temperature
- Humidity
- Tap Temperature, Set the temperature using sliding bar (D) and select the condition (E) (less than / more than), then tap Set.
NOTE:
- Max. 10 conditions can be added.
- To remove an added condition, swipe left and tap the delete icon.
- To set a specific time for your automation, tap When > Add time and select any of the following (F):
- Specific time of the day: Sunrise, Sunset, Custom.
- Period of time: Daytime, Night time, Custom.
NOTE:
- Max. 10 entries can be added
- To remove a specific time, swipe left and tap the delete icon.
- To add an action, tap Then > Add an action and select any of the following (G):
- Control a device: Select a device that you want to trigger.
- Send notification: Turn on the notification for the automation.
- Activate a moment: Select the moment that you want to trigger.
- Tap Control a device > Heating and select any of the following (H):
- Boost: Set the duration to increase the temperature by 2°C.
- Setpoint: Set the desired temperature.
- Tap Setpoint, set the required temperature using sliding bar (I), then tap Set.
NOTE:
- Max. 10 actions can be added.
- To remove an action, swipe it left on the action and then tap the delete icon.
- Enter the automation name (J). You can choose the cover image that represents your automation by tapping the icon.
- Tap Save.
Once the automation is saved, it is visible on the Automation tab. Using the toggle switch (K) you can enable and disable the automation.
Example of an Automation
This demonstration shows you how to make the automations that the heater switches on at 22°C when the room temperature is at 17°C or lower and switches off when the room temperature is at 25°C or higher.
NOTE: It is mandatory to create two automations. First, switch on the heater at 22°C when the room temperature is at 17°C or lower. Second, switch off the heater when the room temperature is at 25°C or above.
The room heater will not turn off automatically until you create another automation.
- On the Home page, tap the '+' icon.
- Tap Automations > (plus icon) to create an automation.
First Automation
- Tap Add conditions > Device status change and find your sensor from the list of devices.
NOTE: Additionally, you can also locate the sensor from the available rooms.
- Tap Temperature/Humidity Sensor > Temperature > less than and adjust the temperature at 17°C on the sliding bar and tap Set (A).
- To add an action, tap Then > Add an Action > Control a device and go to the room tab where the heater is installed.
- Tap Heating > Setpoint and adjust the sliding bar to switch on at 22°C and tap Set (B).
- You can choose the cover image that represents your automation by tapping the icon (C).
- Enter the name of the automation (D) and tap Save (E).
NOTE: Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.
Second Automation
- Tap Add conditions > Device status change and find your sensor from the list of devices.
- Tap Temperature/Humidity Sensor > Temperature > more than and adjust the sliding bar at 25°C and tap Set (F).
- To add an action, tap Then > Add an Action > Control a device and go to the room tab where the heater is installed.
- Tap Heating > Setpoint and adjust the sliding bar to switch off and tap Set (G).
- Enter the name of the automation and tap Save.
Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.
Editing an Automation
To edit an automation:
- On the Home page, tap the menu icon.
- Go to Automation, tap the automation you want to edit.
- On the Edit automation page, you can:
- Change the icon.
- Rename the automation.
- Change/Delete the condition or action.
- Remove the Condition or Action by swiping it to the left and tapping the delete icon (A).
- Add a new condition or action and then tap Save.
Deleting an Automation
To delete an automation:
- On the Home page, tap the menu icon.
- Go to Automation, tap the automation you want to delete.
- On the Edit automation page, tap Delete Automation (A) and tap Ok.
Removing the Device
Using the Wiser Home app, you can remove the sensor from the Wiser system. To remove the sensor:
- On the Home page, tap the '+' icon.
NOTE: Please wake up the sensor (press the function key).
- Tap Devices > Temperature/Humidity Sensor > Delete (A).
TIP: Additionally, you can remove the Sensor from the Wiser system by tapping on the Home page Temperature/Humidity Sensor > Device settings > Delete (A).
- Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.
NOTE:
- Removing the sensor will reset the sensor. After resetting, the LED blinks amber indicating that the sensor is ready for pairing.
- If there is a problem while pairing or resetting the sensor, refer to Resetting the device, page 19.
Resetting the Device
You can reset the sensor to factory default manually.
To reset the sensor:
- Remove the sensor from the base plate by sliding it upwards.
- Short-press the function key 3 times ( <0.5 s ) and then long-press the function key once ( >10 s ). The LED blinks red after 10 s, and then release the function key.
Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.
NOTE: After reset, the LED turns off to save the battery.
Replacing the Battery
To replace the batteries:
- Remove the sensor from the base plate by sliding it upwards.
- Unscrew the battery cover using a screwdriver.
- Replace the battery with the proper polarity.
- Re-install the battery cover and tighten the screw using a screwdriver. The LED blinks green seven times and then stops blinking.
- Install the sensor on the base plate by sliding it down.
NOTE: Dispose used batteries, as per statutory regulations.
LED Indications
Pairing
User Action | LED Indication | Status |
---|---|---|
Press the function key 3 times | LED blinks amber, once per second. | Pairing mode is active for 30 seconds. When pairing is completed, LED glows green for some time before turning Off. |
Resetting
User Action | LED Indication | Status |
---|---|---|
Press the function key 3 times and long press once for >10 s. | After 10 s, the LED starts blinking red. | The sensor is in reset mode. It is reset to the factory settings after 10 seconds. The sensor then restarts, and the LED starts blinking green before turning Off. |
Battery Level
LED Indication | Status |
---|---|
LED blinks amber once per minute. | The battery is low (<10%), replace the battery. A notification pop-up will appear on the app. |
Identifying the Device
LED Indication | Status |
---|---|
LED blinks green. | Sensor is connected to the Wiser Hub. NOTE: This function is initiated from the app to identify the sensor. |
Troubleshooting
Symptom | Possible Cause | Solution |
---|---|---|
The sensor triggers the automation/schedule, but does not show the status on the app. | The sensor may be undergoing an over-the-air (OTA) firmware update. | Wait for the firmware update to complete and then check that the sensor is reporting status. NOTE: The firmware update runs in the background. |
LED blinks amber. | The sensor battery is low or drained. | Replace the battery in the device. NOTE: A notification pop-up will appear on the app. |
Technical Data
Battery | 3 VDC, CR2450 |
Battery life | Up to 5 years (may vary based on the usage, frequency of firmware update and environment) |
Nominal power | ≤ 90 mW |
IP rating | IP20 |
Operating frequency | 2405-2480 MHz |
Max. radio-frequency power transmitted | ≤ 7 dBm |
Operating temperature | -10°C to 50°C |
Temperature accuracy | ±1.5°C |
Temperature resolution | 0.1°C |
Relative humidity | 10% to 95% |
Humidity accuracy | ±5% |
Dimensions (H x W x D) | 45 x 45 x 17.2 mm |
Communication protocol | Zigbee 3.0 certified |
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