Philips DST3000 Series Steam Iron

User Manual

Troubleshooting Guide

This section provides solutions to common problems encountered while using the Philips DST3000 series steam iron.

Problem	Possible Cause	Solution
The iron cannot remove wrinkles from the garment.	There is no steam during ironing.	Fill the water tank and set the steam slider to “steam on”.
The iron does not produce any steam.	There is not enough water in the tank.	Fill the water tank.
	The steam slider is set to “steam off”.	Set the steam slider to “steam on”.
	The iron is not hot enough yet to produce steam.	Wait until the “iron-ready” light is steady on. When the iron is ready for use, the light will turn off.
Water droplets drips onto the garment during ironing.	You have used the steam boost function too often within a short period.	Continue ironing in a horizontal position and wait a while before you use the steam boost function again.
	You have not closed the water tank lid properly.	Press the lid until you hear a ‘click’.
The iron does not produce a steam boost.	You have used the steam boost function too often within a short period.	Continue ironing in a horizontal position and wait a while before you use the steam boost function again.
	The iron is not hot enough for ironing yet.	Wait until the ‘iron ready’ light has stopped flashing and remains steadily on.
	You have put a chemical into the water tank.	Rinse the water tank and do not put any perfume or chemicals into the water tank.
Water drips from the soleplate after the iron has been unplugged.	The steam slider is set to “steam on”.	Set the steam slider to “dry”.
	You have put the iron in horizontal position with water still left in the water tank.	Empty the water tank after use, or store the iron in a vertical position.
The iron leaves a shine or an imprint on the garment.	The surface to be ironed was uneven, for instance because you ironed over a seam or a fold in the garment.	The iron is safe to use on all ironable garments. The shine or imprint is not permanent and disappears when you wash the garment. Avoid ironing over seams or folds. You can also place a cotton cloth over the area to be ironed to avoid imprints.

Warranty Information

For information, support, or if you have a problem, please visit www.philips.com/support. In the US or Canada, you can call 1-833-737-1212 for assistance.

Two Years Limited Warranty

Versuni warrants that this product shall be free from defects in material, workmanship, and assembly, under normal use, in accordance with the terms of purchase. This warranty extends only to the original purchaser of the product and is not transferable. To exercise your rights under this warranty, you must provide proof of purchase in the form of an original sales receipt that shows the product name and the date of purchase. For customer support or to obtain warranty service, please visit our website www.philips.com/support. THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES. Versuni’s liability is limited to repair or, at its sole option, replacement of the product. Incidental, special, and consequential damages are disclaimed where permitted by law. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country.

In U.S. only

Importer’s address:
Versuni USA Corporation
1600 Summer Street,
Stamford, CT 06905,
United States of America

Canada only

Imported by/Importé par:
Versuni Canada Inc.
40 University Avenue, Suite 904, Toronto, Ontario M5J 1T1 Canada

For support, please visit www.philips.com/support

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