Anker SOLIX Solarbank 3 E2700 Pro User Manual and Installation Guide

Symbols of Warning

⚠️ This symbol indicates the presence of dangerous high voltage and a risk of electric shock.

⚠️ This symbol indicates that it will take 15 minutes to power down the system. WARNING (for service personnel): To reduce the risk of electric shock or personal injury, do not touch or disassemble any components for at least 15 minutes after the equipment has been turned off or disconnected.

ℹ️ Refer to the operating instructions.

About This Guide

This guide describes the unboxing, product overview, installation, electrical connections, buttons and indicators, customer service, and safety guidelines for the Anker SOLIX Solarbank 3 E2700 Pro system.

• An Anker SOLIX Solarbank 3 E2700 Pro can support up to 5 Anker SOLIX BP2700 Expansion Batteries.
• The Anker SOLIX Solarbank 3 E2700 Pro can be used with the Anker SOLIX Smart Meter, Anker SOLIX Smart Plug, and certain third-party devices, which are updated periodically.

Unboxing

Check Before Installation

Inspect the Outer Packaging

Before unboxing the equipment, check that the outer packaging is not damaged (i.e., not punctured or torn) and verify the equipment's model number. If damage is found or the model does not match what you ordered, do not unbox the equipment and contact Anker customer service as soon as possible.

Verify Delivered Items

After unboxing the equipment, check that the delivered items are intact and complete, and free from any apparent damage. If any item is missing or damaged, contact Anker customer service.

Contents of the Solarbank Box

Model: A17C53Z1, A17C53Z1-20

Optional Accessories

The following accessories must be ordered separately.

Anker SOLIX BP2700 Expansion Battery

Model: A17C53Z1-85

Locking Kit

Wall Mount Kit

Anker SOLIX Smart Meter

Model: A17X7

Anker SOLIX Smart Plug

Model: A17X8

Product Overview

Overview

[Diagram: Front view of Solarbank showing LED indicators and buttons. Side views showing PV ports, grounding terminal, and backup terminal.]

Key:

• 1: Power Button
• 2: IoT Button
• 3: Power Status Indicator
• 4: IoT Status LED
• 5: Operation Status LED
• 6: PV Connection Ports for PV Input 1
• 7: PV Connection Ports for PV Input 2
• 8: PV Connection Ports for PV Input 3
• 9: PV Connection Ports for PV Input 4
• 10: Grounding Screw Hole
• 11: Grid Connection Terminal
• 12: Backup Terminal

Command Buttons

LED Guide

Light Bar

Pre-installation

Select an Installation Site

Environmental Requirements

• Do not place the modules near an area exposed to direct sunlight, fire, or explosive materials.
• Ensure the site is protected from potential hazards such as floods.
• The maximum operating altitude is 4,000 m.

Stacking Requirements

Select the appropriate installation space based on the configuration of the equipment to be installed. Allow sufficient space for heat dissipation and safety clearance.

[Diagram: Shows stacking configurations of Solarbank with 0 to 5 expansion batteries, with corresponding model numbers and energy capacities. The diagram illustrates different heights and widths for each configuration.]

Equipment Dimensions

Solarbank: 460 (L) × 254 (D) × 279 (H) mm

Expansion Battery: 460 (L) × 233 (D) × 217.5 (H) mm

[Diagram: Shows the dimensions of the Solarbank and Expansion Battery from top, front, and side views, with measurements indicated.]

Tools Not Provided

The following tools are not included in this kit. Ensure they are ready before installation and electrical connections.

Installation

Precautions

• The following steps describe how to install one Solarbank and two expansion batteries as an example.
• Ensure the Solarbank is turned off during installation.

Step 1. Install the Lower Expansion Battery

• Ensure the heatsink on the rear of the expansion battery is oriented towards the wall.
• Position yourself within Wi-Fi coverage so the Solarbank can connect to the network.
• Maintain a distance of 18 to 47 mm from the wall.

[Diagram: Shows the expansion battery being placed against a wall, with a 18-47mm gap indicated, and the heatsink facing the wall.]

Step 2. Remove Rubber Plugs

Unscrew the screws (if applicable) and remove the rubber plugs.

[Diagram: Shows a close-up of the battery terminals, a screwdriver being used to remove screws, and rubber plugs being removed. A warning box indicates not to remove the bottom rubber plug if installing only the battery or Solarbank alone to prevent water ingress.]

Step 3. Stack with Solarbank on Top

Stack the expansion batteries sequentially with the Solarbank on top, inserting the corresponding ports into each other.

[Diagram: Shows three units being stacked vertically, with arrows indicating the connection points between the Solarbank and the expansion batteries.]

Step 4. Install the Wall Mount Kit

Attach the L-shaped wall mounts to both sides of the first expansion battery below the Solarbank. No additional mounting is required for other expansion batteries.

1. Install a bracket on one side by partially tightening the short screw. The bracket can be mounted at the front or rear.
2. Mark a pilot hole.
3. Pivot the connector downwards.
4. Drill the marked hole.
5. Insert the anchor.
6. Pivot the connector upwards.
7. Tighten the long screw.
8. Tighten the short screw.

[Diagram: A step-by-step visual guide showing how to attach the L-shaped brackets to the battery and then to a wall using screws and anchors.]

Step 5. Install the Locking Kit

Attach the fixed brackets to both sides of each expansion battery.

1. Snap the fixed bracket into place.
2. Tighten the screw.

[Diagram: Shows the fixed brackets being attached to the sides of the stacked batteries and secured with screws.]

Electrical Connections

Precautions

• Ensure the Solarbank is turned off during wiring.
• Do not use or turn on the Solarbank if it has come into contact with water.

Grounding

⚠️ The Solarbank must be connected to an external ground point, otherwise there is a risk of electric shock.

The following tools and supplies are not included in the package. Ensure you have these items ready before proceeding with electrical connections.

To connect the Solarbank to the external ground point, follow the steps below:

1. Strip the insulation from the GND cable.
2. Insert heat shrink tubing and a ring terminal into the GND cable.
3. Crimp the ring terminal onto the GND cable using a crimping tool.
4. Wrap the wire crimp area with heat shrink tubing using a heat gun.
5. Loosen the pre-installed screw and use it to secure the GND cable.

[Diagram: Shows the steps for preparing and attaching the ground cable, including stripping, crimping, and heat shrinking.]

Grid Connection

Connect the Solarbank to a household outlet using the included AC cable with a Schuko plug (3 m).

[Diagram: Shows the Solarbank connected via an AC cable to a wall socket.]

Connection to Your Device

Power your device directly using the backup port if necessary.

[Diagram: Shows a device connected to the backup port of the Solarbank.]

PV Module Connections

⚠️ Ensure that unused PV ports on the Solarbank are sealed with waterproof caps.

⚠️ When connecting PV modules in parallel, please check the PV module specifications and ensure the total short-circuit current does not exceed 40 A.

⚠️ Never connect two or more PV modules in series, as the input voltage would exceed 60 V and damage the equipment.

[Diagram: Shows two PV modules connected incorrectly in series with red X marks, indicating voltage exceeding 60V and potential damage.]

Never connect the same set of PV connectors to different sets of PV input ports. For example, it is forbidden to connect the positive connector of PV module 1 to the negative PV2 input port of the Solarbank.

[Diagram: Shows PV modules connected incorrectly to different PV ports, with red X marks.]

Direct Connection (Up to 4 PV Modules)

Connect each PV module directly to the same set of PV input ports. Use the Anker SOLIX Solar Panel Extension Cable (sold separately) to extend the reach if necessary.

[Diagram: Shows four PV modules connected in parallel to one set of PV input ports (PV1) on the Solarbank.]

Parallel Connection (Up to 8 PV Modules)

Connect all two PV modules to the same set of PV input ports. Use the Anker SOLIX Y Solar Connection Cable (sold separately) for this configuration.

[Diagram: Shows multiple PV modules connected in parallel using Y-splitters to one set of PV input ports on the Solarbank.]

Third-Party Solar Cable Requirements

When using third-party solar cables with your Solarbank, ensure that each cable meets the following specifications.

Example: The diagram below shows the solar cable specifications for a PV module with a DC output of 16 A per port.

[Diagram: Illustrates PV modules connected with cables of specific current and cross-sectional area ratings (e.g., 16A, 4mm²; 32A, 6mm²).]

? To disconnect PV connectors, use the provided tool.

[Diagram: Shows how to use the tool to disconnect a PV connector.]

Optional Smart Meter Installation

The Solarbank can be used with the Anker SOLIX Smart Meter. For installation instructions, please refer to the Anker SOLIX Smart Meter User Guide (A17X7).

Optional Smart Plug Installation

The Solarbank can be used with the Anker SOLIX Smart Plug. For installation instructions, please refer to the Anker SOLIX Smart Plug User Guide (A17X8).

Device Configuration

Powering On/Off

First-time use requires connections to both a photovoltaic module and a household power outlet.

• With Solar or AC Input: The Solarbank powers on automatically. To turn it off, disconnect it from the PV modules and the household outlet, then press the power button for 3 seconds.
• Without Solar and AC Input: Press the power button for 3 seconds to turn the Solarbank on or off.

[Diagram: Shows the Solarbank connected to a power outlet and a PV module, with a finger pressing the power button for 3 seconds, indicating ON/OFF operation.]

Confirm Network Status

The Solarbank automatically enters network mode upon powering on. Confirm that the IoT button flashes blue.

? If the initial network connection is not established within 30 minutes and no solar or AC input is available, the Solarbank will automatically shut down.

Using the Anker App

The Anker app allows you to easily monitor and manage your Solarbank system. Please note that the displayed user interface images are for illustration purposes and may differ from your actual view depending on the software version.

Download the Anker App

Download the Anker app from the App Store (iOS devices) or Google Play (Android devices), or by scanning the QR code.

[Diagram: Shows the Anker SOLIX Solarbank with a QR code and icons for App Store and Google Play. Text indicates downloading the app.]

[QR Code Image Placeholder]
[App Store Button Placeholder]
[Google Play Button Placeholder]

Sign In / Sign Up

Sign in or create an account. Please note that the country or region MUST match where you live. An incorrect country or region may result in connection failure.

[Diagram: Shows the Anker app login screen with fields for email and password, and options to sign in or sign up.]

Network Connection

Add your Solarbank and connect it to your Wi-Fi network.

[Diagram: A series of app screens showing the process of adding a device, selecting Wi-Fi, and confirming successful connection.]

If you encounter connection problems, try the following:

• Verify that your Wi-Fi router is functioning normally.
• Move your router closer to the Solarbank.
• Verify that the Wi-Fi password is correct.

Add Home Devices

You can add other devices to interact with your Solarbank. If the device has already been linked to your account, simply select it from the list. Otherwise, tap "Add Devices" to link new devices and complete the network connection.

[Diagram: Shows app screens for adding home devices, selecting devices, and confirming successful addition of Meter A17X7 and SmartPlug 17X8.]

Firmware Update

Regularly update the firmware to enjoy optimal performance.

• Before updating, ensure all devices are connected to a stable Wi-Fi network.
• The update process may take a few minutes. Please be patient.
• If the update fails, check if the devices are powered on and connected to Wi-Fi.

[Diagram: Shows the app screen for firmware upgrade, with an upload icon and text indicating the process.]

Personalize Power Mode

Choose how your Solarbank manages energy through the following modes to meet your home's energy needs.

Select Access Mode

During installation: Select a power mode from the options provided.

[Diagram: Shows app screens for setting power mode during initial setup, selecting modes like Smart Mode, Self-Consumption, Custom Mode, etc.]

After installation: Access mode selection from the home screen shortcut.

[Diagram: Shows app screens for selecting power modes from the home screen.]

Smart Mode

In Smart Mode, your Solarbank predicts future electricity production and consumption, as well as electricity prices, to create an optimal power program.

? Smart Mode requires a smart meter and is only compatible with phones that support Google Maps.

How to Configure:

1. Select Smart Mode.
2. Complete the following settings:
   • Add a smart meter.
   • Allow data access.
   • Allow location access.
   • Set your public tariff plan.
   • (Optional) Add and set your power plug.
3. The Solarbank will begin its self-learning process and complete it within a maximum of 24 hours.

[Diagram: Shows app screens illustrating the configuration steps for Smart Mode, including adding a meter, authorizing access, and setting plans.]

Self-Consumption Mode

Self-Consumption Mode maximizes your use of solar energy and minimizes your reliance on the grid. In this mode, the smart meter continuously monitors energy demand, and the Solarbank dynamically adjusts output or storage power.

• Self-Consumption Mode requires a smart meter.
• If the smart meter is offline or malfunctioning, the Solarbank will automatically switch to Custom Mode until the smart meter is functional again.

[Diagram: Shows the app screen where Self-Consumption mode is selected.]

Custom Mode

Customize the output power based on your specific needs throughout the day. In this mode, you can set a 24/7 photovoltaic consumption and storage schedule for the Solarbank system. The system will power your home loads according to the schedule you define.

How to Configure:

1. Select Custom Mode and tap "Settings".
2. Tap "+" to add an energy plan.
3. Tap "Add Periods" to define discharge times for home loads.
4. Tap "Repeat" for other weeks if necessary.
5. Save and apply the energy plan by tapping [Checkmark Icon].

[Diagram: Shows app screens for configuring Custom Mode, adding energy plans, defining periods, and setting repeat options.]

Smart Plug Mode

Once a custom discharge strategy is defined, the smart plug will consume additional green energy without affecting the existing strategy. In this mode, you can set a 24/7 photovoltaic consumption and storage schedule for the Solarbank system. When the smart plug has an energy demand, it takes priority, and then power is supplied to the home load according to the schedule you defined.

Smart Plug Mode requires at least one smart plug. Up to 5 smart plugs can be added.

How to Configure:

1. Select Smart Plug Mode and tap "Settings".
2. Tap "+" to add an energy plan.
3. Tap "Add Periods" to define discharge times for home loads.
4. Tap "Repeat" for other weeks if necessary.
5. Save and apply the energy plan by tapping [Checkmark Icon].

[Diagram: Shows app screens for configuring Smart Plug Mode, similar to Custom Mode but with specific options for the smart plug.]

Schedule Mode

Plan intelligent battery usage based on electricity tariffs. Set fixed usage periods and use dynamic scheduling to automatically minimize costs. Distribute household energy consumption based on the peaks and troughs you define.

? Schedule Mode requires a smart meter.

Usage Period

Manually define charge and discharge intervals to plan energy consumption throughout the day. Periods are classified as follows:

• Off-Peak Hours: Photovoltaic energy prioritizes powering the load. Excess electricity recharges energy storage. If photovoltaic energy is insufficient, energy storage powers the electrical load until remaining power is around 80%.
• Super Off-Peak Hours: Photovoltaic energy prioritizes recharging energy storage. If electricity production is insufficient, electricity will be purchased from the grid. When energy storage is fully charged, the electrical load is powered by photovoltaic energy and grid electricity. Energy storage will not discharge at all during this period.
• Peak / Mid-Peak: Photovoltaic energy prioritizes powering the load. Excess photovoltaic energy recharges energy storage. If photovoltaic power is insufficient to meet the load, energy storage will discharge, and electricity will be purchased from the grid to meet demand.

Time Slot

Automatically schedule battery charging and discharging based on dynamic electricity rates to achieve maximum savings.

[Diagram: Shows app screens for configuring Schedule Mode, including selecting time of use, defining seasons/year-round, adjusting time slots, and setting pricing.]

How to Configure Time-Based Usage Mode

1. Select Schedule Mode.
2. Tap "Time of Use".
3. Choose between Seasons or Year-Round based on your tariff structure.
   • If using Year-Round, proceed to the next step.
   • If using Seasons, set your season with the sliders. You can add or remove seasons using the + or -.
4. Adjust time periods by dragging the slider. Tap "Add Period" to include additional periods. Repeat this for weekends if necessary.
5. Enter the tariff price. Set unique buy and sell prices for each period.
6. Repeat steps 4 and 5 for all periods and seasons.
7. Review and save your settings.

[Diagram: Shows app screens for setting up Schedule Mode, including selecting time of use, defining seasons/year-round, adjusting time slots, and setting pricing.]

Configure Time Slot Mode

1. Select Calendar Mode.
2. Tap Time Slot.
3. Select Nordpool as the electricity price data provider and choose your region.
4. Review and adjust the buy price and sell price (if applicable) as needed.
   • Buy Price:
     • VAT: Confirm the value-added tax rate applicable to your region.
     • Fees: Ensure these include other applicable taxes, grid fees, and levies.
     • Note: The combined total of wholesale price, VAT, and fees should closely match the retail price on your electricity bill.
   • Sell Price (If applicable):
     • Tariff Type: If you intend to sell energy to the grid, select the appropriate tariff type.
     • Fees: Set the selling price accordingly.
5. Verify the time slot settings and make necessary adjustments. The system determines the optimal charge and discharge time slots based on electricity prices and your settings.
   • Charge and Discharge Available Period: You can define the charge and discharge period. During this period, the system will execute the EMS program according to the charge and discharge operating hours defined below.
   • Charge Settings:
     • Cutoff Power: The system automatically stops charging when the battery reaches the cutoff power.
     • Charge Hours: The system identifies periods with the lowest electricity prices based on your settings, then automatically charges the battery during these periods.
   • Discharge Settings:
     • Discharge Hours: The system identifies periods with the highest electricity prices based on your settings, then automatically discharges the battery during these periods.
     • Excess to Grid: Enable this function to supply excess energy to the grid. If this function is disabled, the energy will be reserved for domestic use.

Remarks:

• If charge or discharge time slots are not defined, the system will execute Self-Consumption Mode.
• If charge or discharge times are defined, the system will charge or discharge during the defined slots.

[Diagram: Shows app screens for selecting electricity provider, setting tariffs, and configuring time slot settings for charging and discharging.]

Manual Backup Power

When Manual Backup Power is activated, the Solarbank prioritizes battery charging in case of storm warnings or potential outages. You can set the start and end time for this change.

[Diagram: Shows app screens for activating Manual Backup Power and setting start/end times.]

Adding an Expansion Battery

Precautions

• To protect yourself and the equipment, ensure the system is powered off before installing or adding expansion batteries. Installation while the system is powered on is not covered by the warranty.
• Follow the steps below to add an expansion battery to the system. The example system includes one Solarbank and two expansion batteries.

Step 1. Disassemble the System

1. Disconnect the Solarbank from the PV modules.
2. Unplug the Solarbank from the household outlet and any connected devices.
3. Ensure the Solarbank is turned off. To turn it off, press the power button for 3 seconds.
4. If applicable, remove the L-shaped wall mounts from both sides of the first expansion battery under the Solarbank.
5. If applicable, remove the fixed brackets from both sides of the expansion battery.

[Diagram: Shows the steps for disassembling the system, including disconnecting cables, powering off, and removing mounting hardware.]

Step 2. Attach the Expansion Battery

1. Unscrew the screws (if applicable) and remove the rubber plugs.
2. Stack the new expansion battery under the Solarbank.

[Diagram: Shows the process of attaching the expansion battery, including removing plugs and stacking.]

⚠️ To avoid water damage, do not remove the bottom rubber plug when installing the lower expansion battery.

Step 3. Reassemble the System

1. Reinstall the L-shaped mounting brackets on both sides of the first expansion battery under the Solarbank.
2. Snap the fixed brackets into place and tighten them onto the expansion batteries.
3. Reconnect the Solarbank to the household outlet and reconnect your device.
4. Reconnect the Solarbank and the PV modules.
5. If there is solar or AC input, the Solarbank will turn on automatically. To turn it on manually, press the power button for 3 seconds.

[Diagram: Shows the steps for reassembling the system, including reinstalling brackets, reconnecting cables, and powering on.]

FAQ

Q: Are there any other precautions to take when installing and using the equipment?

A: Ensure the mains socket is properly grounded.

Q: Can PV modules be connected in series?

A: No. Never connect two or more PV modules in series, as the input voltage would exceed 60 V and damage the equipment.

[Diagram: Shows PV modules connected incorrectly in series with red X marks.]

Q: Can the Anker SOLIX Solarbank 3 E2700 Pro be used simultaneously with two Anker SOLIX BP1600 and Anker SOLIX BP2700 Expansion Batteries?

A: Yes. Please note the following points when using them together:

• The charging power of the Anker SOLIX Solarbank 3 E2700 Pro remains unchanged.
• The total maximum charging power of the expansion batteries is limited to 2,000 W. (Note: This value can be increased to 3,600 W if only Anker SOLIX BP2700 Expansion Batteries are used.)

Q: Can I use Smart Mode if my phone does not support Google Maps?

A: No. Smart Mode is only compatible with phones that support Google Maps.

Q: How does Smart Mode work?

A: Smart Mode begins with a 24-hour learning period upon its first activation. During this period, the system operates in Self-Consumption Mode. It uses AI to analyze your electricity consumption, production, and price variations. This helps the system automatically manage charging and discharging times, thus maximizing the use of green energy and low-cost electricity. This ensures optimal energy distribution, efficiently utilizes surplus energy, and improves energy savings.

Q: Why did the Smart Mode learning process fail?

A: Smart Mode analyzes historical data to determine the best strategies. If the smart meter is disconnected, data is insufficient, or there are significant data fluctuations, the learning process may take longer or fail. Ensure the smart meter is connected, maintain a consistent energy consumption pattern, and select "Continue Learning" in the app. The system will complete learning as quickly as possible to activate the Smart Mode functionality.

Q: Why are my gains low in Smart Mode?

A: Gains in Smart Mode come from intelligent charging and discharging, as well as surplus energy utilization. Revenue from intelligent charging and discharging is greater on cloudy days or in winter due to less sunlight, while sunny days or summer allow for greater profit from surplus energy utilization. Although daily gains may seem low, they accumulate over time. Be sure to check your total gains regularly.

Q: How to configure a smart plug to use excess energy?

A: Open the Anker app and go to the gains page. Click the icon next to "Intelligent Planning Days" to view planning details. Here, you can see information about surplus energy and activate the smart plug to turn on automatically. Ensure you have a smart plug connected to use this function.

Q: What devices are suitable for using excess energy?

A: You can effectively use excess energy by connecting devices to a smart plug. It is recommended to use devices such as electric bikes to maximize the benefits of the produced surplus energy.

Specifications

Specifications are subject to change without prior notice.

Anker SOLIX Solarbank 3 E2700 Pro

Remarks:

• The grid-connected terminal is also identified as the grid-connected terminal on the Solarbank packaging.
• The 1,200W on the packaging indicates the AC output power of the Solarbank.
• The 2,688Wh on the packaging indicates the rated battery energy of the Solarbank.

Anker SOLIX BP2700 Expansion Battery Specifications