7 DEALER MANUAL FOR DP C10.CAN
7.1 IMPORTANT NOTICE
- If the error information from the display cannot be corrected according to the instructions, please contact your retailer.
- The product is designed to be waterproof. It is highly recommended to avoid submerging the display under water.
- Do not clean the display with a steam jet, high-pressure cleaner or water hose.
- Please use this product with care.
- Do not use thinners or other solvents to clean the display. Such substances can damage the surfaces.
- Warranty is not included due to wear and normal use and aging.
7.2 INTRODUCTION OF DISPLAY
- Model: DP C10.CAN BUS
- The housing material is PC and Acrylic, and the button material is made of silicone.
The display unit features a screen showing speed, battery status, and other ride information. It is controlled by a separate unit with buttons.
The label marking is as follows:
BAFANG
DPC10CK10101.0
PD051305
Note: Please keep the QR code label attached to the display cable. The information from the label is used for a later possible software update.
7.3 PRODUCT DESCRIPTION
7.3.1 Specifications
- Operating temperature: -20 ℃~45 ℃
- Storage temperature: -20 ℃~50 ℃
- Waterproof: IP65
- Bearing humidity: 30%-70% RH
7.3.2 Functional Overview
- Speed display (including speed in real time (SPEED), top speed (MAXS) and average speed (AVG), switching between km and miles)
- Switching between km and miles
- Battery capacity indicator
- Automatic sensors explanation of the lighting system
- Brightness setting for backlight
- Indication of performance support
- Walk assistance [?]
- Kilometer stand (including single-trip distance, total distance)
- Display for the remaining distance (Depends on your riding style)
- Motor output power indicator
- Energy consumption indicator CALORIES (Note: If the display has this function)
- Error messages view [⚠️]
- Service [⚙️]
- USB charge function [?]
7.4 DISPLAY INSTALLATION
- Open the clamps of the display and insert the rubber rings [A] on the handlebar. This is suitable for handlebar diameters of 22.2 or 31.8 mm.
- Place the display onto the handlebar in the correct position, using two M4*8 screws [C] to tighten the display [B] (clamps) into position. Torque requirement: 1 N.m.
- Open the clamp [D] on the controller pad and place it in the correct position (suitable for handlebar diameter 22.2 mm).
- Using an M3*10 screw [E], tighten the controller pad onto the handlebar. Torque requirement: 1 N.m.
- Connect the display to the EB-BUS cable. [h] represents the male connector from the display, and [H] represents the female connector from the EB-BUS.
7.5 DISPLAY
The display unit shows various information:
- [1] Display of battery capacity in real time.
- [2] Menu [☰] button.
- [3] Service: refer to the service section.
- [4] Digital speed display.
- [5] Speed mode (SPEED), top speed (MAXS) - Average speed (AVG).
- [6] Kilometer stand, Daily kilometers (TRIP) - Total kilometers (TOTAL).
- [7] Data: Display data corresponding to the current mode.
- [8] Walking assistance [?].
- [9] USB charging indicator displays the [?] icon if an external USB device is connected.
- [10] The display shows this [?] symbol if the light is on.
- [11] Error indicator [⚠️].
- [12] Error code indicator.
- [13] Speed unit (km/h or mile/h).
- [14] Unit indicator.
- [15] Remaining distance (RANGE).
- [16] Support level (1-5).
7.6 KEY DEFINITION
The control unit features the following buttons:
- Up [+]
- Down [-]
- Light On/Off [?]
- System On/Off [⏻]
- OK/Enter [i]
7.7 NORMAL OPERATION
7.7.1 Switching the System ON/OFF
Press and hold the [⏻] button for more than 2 seconds to turn the system on. Press and hold the [⏻] button again for more than 2 seconds to turn the system off.
If the "automatic shutdown time" is set to 5 minutes (configurable via the "Auto Off" function), the display will automatically turn off within the set time if no operation is detected.
7.7.2 Selection of Support Levels
When the display is turned on, briefly press (<0.5s) the [+] or [-] button to switch between support levels. The lowest level is 1, and the highest is 5. When the system is switched on, the support level starts at level 1. There is no support at level null.
Visual representation of support levels changing from 0.0 km/h to 17.8 km/h and then to 25.0 km/h, with a 1-5 level indicator below.
7.7.3 Selection mode
Briefly press (<0.5s) the [i] button to cycle through different display modes. These modes include: Daily kilometers (TRIP), Total kilometers (TOTAL), Maximum speed (MAXS), Average speed (AVG), Remaining distance (RANGE), Output power (W), and Energy consumption (C, if the torque sensor is fitted).
Visual representations of various data screens, cycling through TRIP, TOTAL, MAXS, AVG, RANGE, and consumption data.
7.7.4 Headlights / backlighting
Hold the [?] button for more than 2 seconds to activate the headlight and backlight. Hold the [?] button again for more than 2 seconds to turn off the headlight and backlight.
The brightness of the backlight can be adjusted in the display settings under "Brightness". If the display or Pedelec is switched on in a dark environment, the display backlight/headlight will automatically switch on. If the display backlight/headlight has been manually switched off, the automatic sensor function is deactivated. In this case, the light can only be turned on manually after the system is switched on again.
Visual representations showing the display with and without headlights/backlight activated.
7.7.5 Walk Assistance
Walk assistance [?] can only be activated with a standing pedelec.
Activation: Briefly press (<0.5S) the [-] button until level null is shown, then press (<0.5s) the [i] button. The [?] symbol will be displayed. Now, hold down the [i] button, and the walk assistance will activate. The [?] symbol will flash, and the pedelec will move at approximately 6 km/h. After releasing the [i] button, the motor will stop automatically and switch back to level null (if no other function is activated within 5 seconds). If no speed signal is detected, it shows 2.5 km/h.
7.7.6 Battery capacity indication
The battery capacity is shown in ten bars. Each full bar represents a remaining capacity of the battery as a percentage. If the frame of the indicator blinks, it means the battery needs charging.
| Bars | Charge in Percentage |
|---|---|
| 10 | ≥90% |
| 9 | 80%≤C<90% |
| 8 | 70%≤C<80% |
| 7 | 60%≤C<70% |
| 6 | 50%≤C<60% |
| 5 | 40%≤C<50% |
| 4 | 30%≤C<40% |
| 3 | 20%≤C<30% |
| 2 | 10%≤C<20% |
| 1 | 5%≤C<10% |
| Blinking | C<5% |
7.7.7 USB charge function
If an external USB device is connected to the display, the [?] icon appears, and the device will be charged. The maximum charging voltage is 5V, and the maximum charging current is 500mA.
7.8 SETTINGS
After the display is turned on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Use the [+] or [-] buttons to select and reset options. Press the [i] button twice again (less than 0.3S) to confirm your selection and return to the main screen. If no button is pressed for 10 seconds in the "MENU" interface, the display will automatically return to the main screen without saving any data.
7.8.1 Setting
7.8.1.1 Reset mileage
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. "tC" will appear on the display. Use the [+] or [-] button to choose between "y" (YES) or "n" (NO). If "y" is chosen, the Daily kilometers (TRIP), Maximum speed (MAX), and Average speed (AVG) will be reset.
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to save and proceed to the next item, "Selection of unit in km/Miles".
NOTE: If the daily kilometers accumulate 99999km, the daily kilometers will be reset automatically.
7.8.1.2 Selection of unit in km/Miles
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "S7" appears on the display. Use the [+] or [-] button to choose between "km/h" or "mile/h".
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to save and proceed to the next item, "Set light sensitivity".
7.8.1.3 Set light sensitivity
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "bL0" appears on the display. Then, press [+] to increase or [-] to reduce light sensitivity (for a range of 0-5). Choosing 0 means turning off the light sensitivity.
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to save and proceed to the next item, "Set display brightness".
7.8.1.4 Set display brightness
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "bL1" appears on the display. Then, press [+] to increase or [-] to reduce brightness (for a range of 1-5).
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to save and proceed to the next item, "Set Auto Off".
7.8.1.5 Set Auto Off
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "OFF" appears on the display. Then, press [+] to increase or [-] to reduce the auto-off time (for 1-9 minutes).
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to save and proceed to the next item, "Service Tip".
7.8.1.6 Service Tip
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "nnA" appears on the display. Then, press [+] or [-] to choose between "0" or "1". Choosing 0 means turning off the notification.
After choosing your desired selection, press the [i] button twice (less than 0.3S) to save and return to the main screen.
NOTE: If the "Service" function is switched on, the "SERVICE" [⚙️] indicator will be displayed every time at switch on, for every 5000 km (mileage exceeding 5000 km).
7.8.2 View Information
All data in this section cannot be changed; it is for viewing only.
7.8.2.1 Wheel Size
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "LUd" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Speed Limit".
7.8.2.2 Speed Limit
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "SPL" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Controller hardware info".
7.8.2.3 Controller hardware info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "CHc (Controller Hardware check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Controller software info".
7.8.2.4 Controller software info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "CSc (Controller Software check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Display hardware info".
7.8.2.5 Display hardware info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "dHc (Display Hardware check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Display software info".
7.8.2.6 Display software info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "dSc (Display Software check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "BMS hardware info".
7.8.2.7 BMS hardware info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "bHc (BMS Hardware check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "BMS software info".
7.8.2.8 BMS software info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "dSc (Display Software check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Sensor hardware info".
7.8.2.9 Sensor hardware info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "SHc (Sensor Hardware check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Sensor software info".
NOTE: This information is not displayed if there are no torque sensors in the drive system.
7.8.2.10 Sensor software info
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "SSc (Sensor Software check)" appears on the display. After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Battery info".
NOTE: This information is not displayed if there are no torque sensors in the drive system.
7.8.2.11 Battery Information
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "b01" appears on the display. You can briefly press the [i] button (0.3s) to view all battery information.
After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen, or press the [i] button once (less than 0.3S) to proceed to the next item, "Message of Error Code".
| Content | Explanation |
|---|---|
| b01 | Current temperature (℃) |
| b04 | Voltage (V) |
| b06 | Discharge (A) |
| b07 | Remaining Capacity (A/h) |
| b08 | Total Capacity (A/h) |
| b09 | Relative SOC (%) |
| b10 | Absolute SOC (%) |
| b11 | Charging cycles (number) |
| b12 | Maximum not charging time (Hr) |
| b13 | Recently not charging time (Hr) |
| d00 | Number of battery cell |
| d01 | Voltage of cell 1 (mV) |
| d02 | Voltage of cell 2 (mV) |
| dn | Voltage of cell n (mV) |
NOTE: If no data is detected, "--" is displayed.
7.8.2.12 Message of Error Code
When the system is on, quickly press the [i] button twice (less than 0.3S) to access the "MENU" interface. Repeatedly press the [i] button until "E00" appears on the display. You can briefly press the [i] button (0.3s) to view the last ten Error Codes "E00" to "E09". Error code "00" means that there is no error.
After viewing the information, press the [i] button twice (less than 0.3S) to save and return to the main screen.
7.9 ERROR CODE DEFINITION
The display can show errors of a pedelec. If an error is detected, the wrench icon [?] appears on the display, along with one of the following error codes.
Note: Please read the description of the error code carefully. When an error code appears, please first restart the system. If the problem is not eliminated, please contact your dealer or technical personnel.
| Error | Declaration | Troubleshooting |
|---|---|---|
| 04 | The throttle has fault. | 1. Check the connector and cable of the throttle are not damaged and correctly connected. 2. Disconnect and reconnect the throttle. If still no function, please change the throttle. |
| 05 | The throttle is not back in its correct position. | Check the connector from the throttle is correctly connected. If this does not solve the problem, please change the throttle. |
| 07 | Overvoltage protection | 1. Remove and re-insert the battery to see if it resolves the problem. 2. Using the BESST tool, update the controller. 3. Change the battery to resolve the problem. |
| 08 | Error with the hall sensor signal inside the motor | 1. Check all connectors from the motor are correctly connected. 2. If the problem still occurs, please change the motor. |
| 09 | Error with the Engine phase's | Please change the motor. |
| 10 | The temperature inside the engine has reached its maximum protection value | 1. Turn off the system and allow the Pedelec to cool down. 2. If the problem still occurs, please change the motor. |
| 11 | The temperature sensor inside the motor has an error | Please change the motor. |
| 12 | Error with the current sensor in the controller | Please change the controller or contact your supplier. |
| 13 | Error with the temperature sensor inside of the battery | 1. Check all connectors from the battery are correctly connected to the motor. 2. If the problem still occurs, please change the Battery. |
| 14 | The protection temperature inside the controller has reached its maximum protection value | 1. Allow the pedelec to cool down and restart the system. 2. If the problem still occurs, please change the controller or contact your supplier. |
| 15 | Error with the temperature sensor inside the controller | 1. Allow the pedelec to cool down and restart the system. 2. If the problem still occurs, please change the controller or contact your supplier. |
| 21 | Speed sensor Error | 1. Restart the system. 2. Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm. 3. Check that the speed sensor connector is connected correctly. 4. Connect the pedelec to BESST to see if there is a signal from the speed sensor. 5. Using the BESST Tool, update the controller to see if it resolves the problem. 6. Change the speed sensor to see if this eliminates the problem. If the problem still occurs, please change the controller or contact your supplier. |
| 25 | Torque signal Error | 1. Check that all connections are connected correctly. 2. Please connect the pedelec to the BESST system to see if torque can be read by the BESST tool. 3. Using the BESST Tool, update the controller to see if it resolves the problem. If not, please change the torque sensor or contact your supplier. |
| 26 | Speed signal of the torque sensor has an error | 1. Check that all connections are connected correctly. 2. Please connect the pedelec to the BESST system to see if speed signal can be read by the BESST tool. 3. Change the Display to see if the problem is solved. 4. Using the BESST Tool, update the controller to see if it resolves the problem. If not, please change the torque sensor or contact your supplier. |
| 27 | Overcurrent from controller | Using the BESST tool, update the controller. If the problem still occurs, please change the controller or contact your supplier. |
| 30 | Communication problem | 1. Check all connections on the pedelec are correctly connected. 2. Using the BESST Tool, run a diagnostics test to see if it can pinpoint the problem. 3. Change the display to see if the problem is solved. 4. Change the EB-BUS cable to see if it resolves the problem. 5. Using the BESST tool, re-update the controller software. If the problem still occurs, please change the controller or contact your supplier. |
| 33 | Brake signal has an error (If brake sensors are fitted) | 1. Check all connectors are correctly connected on the brakes. 2. Change the brakes to see if the problem is solved. If the problem continues, please change the controller or contact your supplier. |
| 35 | Detection circuit for 15V has an error | Using the BESST tool, update the controller to see if this resolves the problem. If not, please change the controller or contact your supplier. |
| 36 | Detection circuit on the keypad has an error | Using the BESST tool, update the controller to see if this resolves the problem. If not, please change the controller or contact your supplier. |
| 37 | WDT circuit is faulty | Using the BESST tool, update the controller to see if this resolves the problem. If not, please change the controller or contact your supplier. |
| 41 | Total voltage from the battery is too high | Please change the battery. |
| 42 | Total voltage from the battery is too low | Please Charge the battery. If the problem still occurs, please change the battery. |
| 43 | Total power from the battery cells is too high | Please change the battery. |
| 44 | Voltage of the single cell is too high | Please change the battery. |
| 45 | Temperature from the battery is too high | Please let the pedelec cool down. If the problem still occurs, please change the battery. |
| 46 | The temperature of the battery is too low | Please bring the battery to room temperature. If the problem still occurs, please change the battery. |
| 47 | SOC of the battery is too high | Please change the battery. |
| 48 | SOC of the battery is too low | Please change the battery. |
| 61 | Switching detection defect | 1. Check the gear shifter is not jammed. 2. Please change the gear shifter. |
| 62 | Electronic derailleur cannot release. | Please change the derailleur. |
| 71 | Electronic lock is jammed | 1. Using the BESST tool, update the Display to see if it resolves the problem. 2. Change the display if the problem still occurs, please change the electronic lock. |
| 81 | Bluetooth module has an error | Using the BESST tool, re-update the software onto the display to see if it resolves the problem. If not, please change the display. |
