LG Electronics & Home Appliances | Shop Now | LG USAArbitration | LG USA
Experience the LG Difference in HVAC - LG Air Conditioning Technologies
LG Open SourceExperience the LG Difference in HVAC - LG Air Conditioning Technologies
Original instruction: Cloud Gateway PWFMDB200
Document Revision: MFL71720405 Rev.02_070124
Manufacturer: LG Electronics Inc.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
Always comply with the following precautions to avoid dangerous situations and ensure peak performance of your product.
It can result in serious injury or death when the directions are ignored.
When you re-install an already installed product, please contact the store of purchase or service center for the installation service. If a non-expert without authorization installs the product, it may cause fire, electric shock, or explosion and may cause injury of the user, and it may cause failure of the product.
It can result in minor injury or product damage when the directions are ignored.
By using this product, you agree that all disputes between you and LG arising out of or relating in any way to this product (including but not limited to warranty disputes) shall be resolved exclusively through binding arbitration on an individual basis. The terms of the arbitration agreement (including details on the procedure for resolving disputes) are available at www.lg.com/us/arbitration (USA) or www.lg.com/ca_en/arbitration (Canada) and/or your owner's manual or warranty.
NOTE: Components or separately sold products may differ from the actual product picture.
Product specifications are as follows.
Dimensions: 120 mm (4 -23/32") x 120 mm (4 -23/32") x 29 mm (1 -9/64")
| Number | Classification | Specifications |
|---|---|---|
| Power | 10 V ~ 12 V 15% (1.0 A) | |
| Communication | RS485, Ethernet, Wi-Fi | |
| Maximum 1 km (3280') | ||
| 10/100 Mbps | ||
| 2.4 GHz | ||
| 2ea | Other types | Use of the output power of the Outdoor unit or other external source. |
| LED | Left (Product mode, red) / Right (Power, green) | |
| Switch | Change product mode, Registration (LED dimming), Use (LED lighting), Reset the power | |
| Temperature Spec. | 0 °C(32 °F) ~ 40 °C(104 °F) | |
| Use Temperature | 0 °C(32 °F) ~ 40 °C(104 °F) | |
| Storage Tempera- ture | -20 °C(-4 °F) ~ 60 °C(104 °F) | |
| Storage Temperature | -20 °C(-4 °F) ~ 60 °C(104 °F) |
NOTE: USB port (C-Type) is a function not used in the corresponding product.
This page describes the installation and setting methods to set up the controller. To use the controller, an environment must be established in which the controller and the device (Air conditioner/ ventilation, etc.) can communicate with each other and the devices must be registered through the controller. You need to install in the following order.
Installation work requires specialized skills. Therefore, the installation contents mentioned in this page must be carried out by a qualified installation technician.
* Refer to the latest technical information for BECON cloud interlocking and install.
If you have questions or requests related to the installation, please contact the service center or installation specialty store acknowledged by LG.
Diagram showing an outdoor unit connected to three indoor units, illustrating address setting for each unit (00, 01, 0F).
NOTE:
One unit of controller can connect up to 16 indoor units. When multiple devices are connected, they must be connected in a BUS format. Otherwise, the controller may cause malfunction.
Diagram illustrating correct RS485 BUS format connection versus incorrect RS485 STAR format connection.
First, you need to grant an address that does not overlap to each equipment (indoor unit, ventilation equipment) considering the entire installation composition connected to one controller. The address of the device must be set within the range of 00~0F.
Note: Setting method of indoor unit central control address: The central control address setting method may be different according to the indoor unit product or remote controller type, so proceed with the address setting by referring to the indoor unit product or wired remote controller manual.
Method for installing and cabling the controller is as follows.
Diagram showing sheath removal guide for wiring. Another diagram shows the application of an O-Ring and sleeve for terminal wiring.
NOTE: Since RS485 communication cable connection has polarity, be careful not to reverse the connections of the two lines. When connecting the wire in reclamation structure, be careful of the bending of the RS485 communication cable.
Diagram showing connections for Outdoor unit A/B, Central control A/B, Dry 1/2, GND, and 12V power to the controller.
Search for the installed indoor unit device and display the number of indoor units searched with LED.
Description of LEDs: Red LED indicates product mode, Green LED indicates power.
Reset Switch: Allows restarting the search.
NOTE: Proceed with the 'product registration' step after completing the search of the indoor unit device. If the indoor unit search step is not completed and the next step is carried out, it will cause malfunction. When the LED does not blink as much as the number of indoor unit connections, check the installation status of the indoor unit. The reset switch allows to restart searching of indoor units by resetting the power.
Refer to the 'Connecting LG ThinQ and LG Electronics' manual attached for the account registration method and ThinQ app installation.
When you install the LG ThinQ app, you can conveniently manage your LG home appliance anytime, anywhere. Applies to only models with Wi-Fi function.
NOTE:
It will check the number of air conditioners available to connect to the cloud gateway.
By clicking next, the app will send and receive information with the cloud gateway.
The app sends and receives product information and registers product information on the server.
Once the product information is registered on the server, you can check the registered cloud gateway and connected air conditioner information on the main page of the app.
The status display LED (red) of the cloud gateway is lit and remains lit while the server is connected.
Click on the cloud gateway on the main page to check the connected air conditioner information.
Addition of air conditioner and cloud gateway settings can be checked/changed via the top right screen, addition of products and Cloud Gateway Settings menu.
The air conditioner control and information can be monitored via the ThinQ app. Click Cloud Gateway on the main page to check the connected air conditioner information. The controllable items and condition information can be checked by selecting the air conditioner that you want to check the control and details. Refer to the [Instructions] of ThinQ app for air conditioner control/ monitoring functions and instructions via ThinQ app. Depending on the air conditioner model, some functions may not work, and depending on the version of the ThinQ app, the image may vary.
To obtain the source code under GPL, LGPL, MPL, and other open source licenses that have the obligations to disclose source code, that is contained in this product, and to access all referred license terms, copyright notices and other relevant documents please visit https://opensource.lge.com.
LG Electronics will also provide open source code to you on CDROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.
| Frequency range | Output Power(Max) |
|---|---|
| 2412 MHz ~ 2462 MHz | < 30 dBm |
When there is a problem with the product, please check the following cases before requesting to the service center.
| Symptom | OK | Actions |
|---|---|---|
| "Product registration failed or product failed" message is displayed during product registration procedure in ThinQ app. | 1) 5GHz setting 2) Signal strength (Less than -60db) 3) Security method (OPEN, WEP) 4) Incorrect password entry |
1) 2.4 GHz setting 2) Wireless signal strength is at least more than 60db 3) Security method change : WPA 4) Password check (English, number, some special characters) |
| Disconnection frequently occurs when using. | 1) Check whether the red LED of the controller is lighted. 2) Check Wi-Fi signal strength 3) Internet communication inspection |
1) When the controller LED is off, there may be a problem with internet connection. 2) Try resetting the controller using the reset button. 3) Try resetting the power of the router. 4) When continuous connection is not available, check that the Smartphone has an internet connection through the router. When there is no connection, request a router and internet inspection. |
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation of the device.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
INGESTION HAZARD: This product contains a button cell or coin battery.
The icon 1) means the above warning text.
DEATH or serious injury can occur if ingested. A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
KEEP new and used batteries OUT OF REACH OF CHILDREN.
Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
The product contains non-replaceable batteries.
The product's full Limited Warranty terms and conditions and arbitration requirements are available at https://www.lghvac.com
WARRANTY (CANADA)
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.
PROCEDURE FOR RESOLVING DISPUTES(FOR CANADIAN PRODUCTS):
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal DepartmentArbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: "Arbitration Opt Out;" or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on "Find My Model & Serial Number").
In the event that you "Opt Out", the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by email or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement ("EULA") in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
File Info : application/pdf, 16 Pages, 2.64MB
DocumentDocumentLG Electronics & Home Appliances | Shop Now | LG USAArbitration | LG USAExperience the LG Difference in HVAC - LG Air Conditioning TechnologiesLG Open SourceExperience the LG Difference in HVAC - LG Air Conditioning Technologies |
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