Polaris 65, 165 TURBO TURTLE

OWNER'S MANUAL

Important Information

  • Before installing the Polaris®, make sure the pool filter is clean.
  • New plumbing lines should be flushed out before installing the Polaris.
  • Do not handle the Polaris while it is operating.
  • Always remove the Polaris before swimmers enter the pool.
  • Disconnect the Polaris from the pool wall when cleaning or backwashing the pool filter.
  • After cleaning or backwashing, let the filtration system run for at least five minutes before re-connecting the Polaris.
  • Always remove the Polaris from the pool before chemical shock treatments.

For customer service or support:

  • Please mail Warranty Card immediately.
  • To contact Polaris:

Zodiac Pool Systems LLC
2882 Whiptail Loop #100
Carlsbad, CA 92010
1-800-822-7933
polarispool.com

Zodiac Pool Systems Canada, Inc.
2-3365 Mainway
Burlington, ON, Canada L7M 1A6
1-800-647-4004
polarispool.ca

WARNING: USE OF POLARIS 65/TURBO TURTLE, 165 IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear or pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.

Introduction

Congratulations on the purchase of your new automatic pool cleaner, and thank you for choosing Polaris. The Polaris® 65/Turbo Turtle for above ground pools and the Polaris 165 for in-ground vinyl or fiberglass pools are designed to give you years of dependable and efficient service.

Like most mechanical devices, these cleaners will require periodic adjustments, routine maintenance, and the replacement of certain hardworking parts. Please have your cleaner checked occasionally by your local Polaris dealer or authorized service center.

Always insist on genuine Polaris replacement parts. Non-Polaris parts are not made to our specifications. They may have an adverse effect on the operation of your Polaris or may even damage it.

Polaris Complete Cleaner

  • 1a. Surface Module
  • 1b. Turtle Top
  • 2. Wheel Cage
  • 3. Sweep Hose
  • 4. Jet Sweep Assembly
  • 5. All-Purpose Bag
  • 6. Float Hose Extension with Connector – 165 and Turbo Turtle only
  • 7. Float Hose
  • 8. Quick Disconnect
  • 9. Universal Wall Fitting (UWF)
  • 10. Eyeball Regulators (2) – 165 only
Diagram showing the components of the Polaris pool cleaner, including the Surface Module (1a), Turtle Top (1b), Wheel Cage (2), Sweep Hose (3), Jet Sweep Assembly (4), All-Purpose Bag (5), Float Hose Extension (6), Float Hose (7), Quick Disconnect (8), Universal Wall Fitting (UWF) (9), and Eyeball Regulators (10).

Quick Installation Instructions

Three quick steps to install and get maximum performance from the Polaris®:

  • Install the Universal Wall Fitting (UWF) with Quick Disconnect
  • Adjust sweep hose to fit pool depth
  • Adjust float hose to fit pool length

1. Install the Universal Wall Fitting

Installs in minutes on pools with a 1-1/2" female threaded return line.

  1. Turn on the filtration pump and flush out the plumbing line. Turn pump off.
  2. Polaris 165 Only – Use the return line nearest the center point of the longest pool wall for the Polaris. If there are two, choose the return line closest to the pool equipment. Place the eyeball regulator disks into the remaining return lines.
  3. Remove the UWF from the Quick Disconnect and screw the UWF into the return opening.
  4. Turn the Quick Disconnect clockwise into the UWF and pull away to secure.
Diagram illustrating the installation of the Universal Wall Fitting (UWF) onto a pool return line. It shows the UWF, Quick Disconnect, Filter Screen, and Pressure Relief Valve, along with instructions for removing existing fittings.

2. Adjust Sweep Hose to Fit Pool Depth

  1. Measure the deepest part of the pool. Add two feet to this measurement to determine the correct length for the sweep hose.
  2. If the sweep hose is longer than the measured amount, cut off the excess hose.
  3. Remove the hose connector from the excess hose piece just cut.
  4. Use fingers to collapse sweep hose. Push hose into connector until the first groove is inside.
  5. Slide fingers inside hose, through connector, and pop hose back to original shape.
Diagram depicting the process for adjusting the sweep hose length. It shows measuring the pool depth, adding two feet, and cutting excess hose. It also illustrates collapsing the hose to insert it into the connector.

3. Adjust Float Hose to Fit Pool Length

With float hose attached to the pool wall at the return line, extend the hose to the farthest point of the pool. The end of the hose should be 4 feet shorter than this point.

Hose too long? Cut the excess float hose. Remove the hose connector from the excess hose piece and attach it to the new end of the float hose as instructed above.

Hose too short? For Polaris® 165 only, add the float hose extension between the existing float hose section and the surface module. Remeasure and adjust as necessary.

  1. Open the frame of filter bag completely and attach it to jet sweep assembly. Attach assembly to sweep hose.
  2. Attach float hose and sweep hose to the surface module.
  3. Put the Polaris in the pool and turn on the pool filtration pump.
  4. Extend the float hose to the farthest point in the pool. When the pool pump is running, the surface module should be approximately one foot from the pool wall.
Diagram illustrating how to adjust the float hose length. It shows extending the hose to the farthest point of the pool, ensuring it is 4 feet shorter, and how to cut excess hose or add an extension. A pool schematic shows the float hose placement.

Fine Tuning the Polaris® Cleaner

When operating correctly, the Polaris vacuums and sweeps all surfaces, moving randomly throughout the pool. The surface module floats on the water's surface recirculating clean, filtered water. The sweep hose and filter bag move across the pool floor collecting dirt and debris.

Approximately every 15-25 seconds the Polaris will change directions.

Pressure Relief Valve

The pressure relief valve in the Quick Disconnect automatically releases water if the Polaris is receiving too much water pressure. It can also be used to regulate the movement of the cleaner.

If the Polaris changes directions too quickly, adjust the pressure relief valve to slow the cleaner.

Diagram of the Quick Disconnect assembly, highlighting the Pressure Relief Valve and Filter Screen. The Pressure Relief Valve is shown to release excess water pressure and regulate the cleaner's movement.

Routine Maintenance

Cleaning the Filter Bag

Depress the buttons on the jet sweep assembly to release the bag. Turn the filter bag inside-out to remove the debris.

Open frame completely and reattach bag.

Cleaning the Filter Screen

The filter screen inside the Quick Disconnect captures debris missed by the pool filtration system. To clean, pull it out, rinse it and press it back into place.

Backwashing the Pool Filter

Always disconnect the Polaris from the pool wall before cleaning or backwashing the pool filter. After cleaning or backwashing, let the filtration system run for at least five minutes to flush out the return lines before re-connecting the Polaris.

Storage and Winterizing

Never store the Polaris in direct sunlight. When storing for the winter, drain out all the water (freeze damage is not covered under the warranty). Remove the sweep jet assembly from the sweep hose and store it flat. Hang or lay the hoses straight. Remove all fittings from the return lines including the UWF. In some cases, it may be necessary to use the UWF Removal Tool (part #10-102-00) available from an authorized Polaris dealer.

Diagram of the Filter Bag and Jet Sweep Assembly, showing the frame and filter bag. It details how to release the bag by pressing buttons, turn it inside out for cleaning, and reattach it.

Troubleshooting

If the Polaris® cleaner regularly displays the following actions, adjustments may be necessary to restore performance. Refer to exploded parts diagram for part references.

Action: Polaris does not clean the entire pool or runs slowly.

Solution:

  1. Verify that the pressure relief valve is releasing water. If it is not, clean or backwash the pool filter.
  2. Check the filter screen in the quick disconnect and clean if necessary.
  3. Verify that the float hose is the proper length.
  4. Remove the surface module top. With the Polaris operating, verify that the randomizer tube is moving back and forth.
    If it is not moving: Turn off pump, disconnect hoses, look into the mechanism and locate the filter connector inside the randomizer tube. If it is covered with debris or algae, remove the connector chamber, cylinder, and piston. Pull out the randomizer tube and clean the filter connector. If the connector is clean, replace the piston.
    If it is moving: Watch the randomizer ball in the mechanism. If it does not move within 2 minutes, replace the randomizer tube and piston.
  5. Verify that the water pressure is between 5 and 10 psi. A pressure tester (part #6-113-00) is available through your participating Polaris dealer.

Action: Surface module dives under the water or leans to one side.

Solution:

  1. Straighten twisted hoses.
  2. Lift surface module out of the water, empty it and then shake it. If water is still heard inside, remove the top, pull out the drain plug assembly and drain the module.
  3. Adjust the pressure relief valve until the surface module levels off.
  4. Verify that the water pressure is between 5 and 10 psi. A pressure tester (part #6-113-00) is available from an authorized Polaris dealer.

Action: The float hose remains coiled.

Solution:

  1. See "Polaris does not clean entire pool."
  2. Lay the float hose out straight in the sun to remove the coils.

Action: Surface module moves too fast.

Solution:

  1. Adjust the pressure relief valve until the surface module slows down.
  2. 165 only: Remove one of the eyeball regulators and readjust the pressure relief valve if necessary.
  3. Verify that the water pressure is between 5 and 10 psi.

Action: Bag does not stay on the pool floor.

Solution:

  1. Verify that the bag has been installed correctly.
  2. Check for air bubbles around the jet body assembly. This may indicate air in the plumbing lines.
  3. See "Surface module moves too fast."
Models: 65, I65, Turbo Turtle, Swimming Pool Pressure Cleaners, Turbo Turtle Swimming Pool Pressure Cleaners

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